Heather Driscoll & Home Partners

Keller Williams - Home Partners
3490 Belle Chase Way, Suite 130
Lansing, MI, 48911
(517) 803-2264

Ratings & reviews (45)

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Highly likely to recommend
07/17/2015
JuneTestCastonguay
Helped me buy home
Jon Lum was my buyer's agent for this transaction. He took time to show me houses in my price range, which met my criteria in the Okemos area. As we visited homes, Jon was knowledgable about home values, landscaping, and the construction of and maintenance on homes we visited. He was extremely accommodating of my schedule, and made an extra effort to let me into this home on a Sunday to obtain an air quality reading from a friend of mine (air quality specialist) who was in town for the weekend. This was especially important as my daughter has severe asthma and it was an older home. He did a great negotiation on this home, was very thorough, and made every aspect of the transaction seamless. Less ... More
Highly likely to recommend
06/11/2015
clousejrae
Listed and sold a home
Keller WIlliams contacted me when my listing expired with my realtor at the time. Skeptical with their spoken confidence (much due to the previous listing results, or none results) I decided to give them a chance. Heather Driscoll came to my home and provided recommendations of minor improvements that could be done to create a 'wow' factor (paint, floor refinishing). Further, Heather provided a list of professionals to contract the work at reasonable rates. Amazingly soon (within 2 weeks) we were entertaining 5 offers. I have no doubt in large part due to the hard work of Heather and her team. I highly recommend Heather and her team, not only do I recommend them I would most certainly use them again if need be in the future. Less ... More
Highly likely to recommend
06/07/2015
danperez6
Helped me buy home
We worked with Jon Lum and Heather Driscoll. They both did an excellent job helping us to find a home. They are both personable and professional. They paid close attention to what we were looking for, in terms of price range, neighborhood, and home amenities. At every step, they offered helpful suggestions, and were willing to go above and beyond to make sure that we found the home that was right for us. They really made the whole process much easier. I would recommend them to anyone who is looking to buy or sell a home. Less ... More
Highly likely to recommend
05/29/2015
smattson8
Helped me buy home
Heather was very professional and helpful. She worked with me and my associates to solve some unique issues that arose in the process of the purchase. Very highly recommended.
Highly likely to recommend
05/26/2015
zuser20150309181600498
Helped me buy home
Heather Driscoll and the team at Home Partners are fantastic!! The experience purchasing our new home was easy and exciting, and the level of service was outstanding. It is very apparent that they genuinely care about their clients and are passionate about their profession.
Highly likely to recommend
05/11/2015
maggie datema
Helped me buy and sell homes
Heather and Jon were wonderful helping us find our forever home. Jon was patient and accommodating to our busy schedules and ensuring we found the perfect house, in the perfect neighborhood. From helping us figure out the initial offer to walking us through the buying process, they were there every step of the way. After using Heather and Jon to both sell and buy a house in the last 5 months, I would never use anyone else again. If you are looking for someone who goes above and beyond for their clients, Home Partners is the best in the business. Less ... More
Highly likely to recommend
05/08/2015
user5881724
Listed and sold a home
Heather and team laid out a detailed plan from the get go on what we needed to do to best prepare our home to attract OFFERS. I emphasize "offers" because Heather and Jon stress investing time, effort and, yes, possibly some money up front to make sure that your home is as attractive as possible in the first couple weeks on the market; also read as "when most buyers come see your house". They identified key items to address and upgrade to maximize interest. They listed our home and four days later we had two showings. We received an offer on the fifth day that negotiated to a sale. Aside from their successful strategy and great knowledge of the business, I found myself in friendly conversations as we worked through the process; laughing at times like we were old friends. The level of comfort and ease with both Heather and Jon made the stress of selling a home as pleasurable an experience as it could possibly be. Less ... More
Highly likely to recommend
04/02/2015
peterjstrom
Listed and sold a home
When Heather came to our house for the first time she immediately had suggestions for sprucing the home up for sale. She and her team had the home listed for sale very quickly and generated tons of attention. The house sold in only 3 weeks and we got very close to the asking price. Overall a great experience. We highly recommend Heather and her team!
Highly likely to recommend
03/10/2015
user68641920
Helped me buy home
The idea of moving to the Lansing area came very easy, but deciding on a specific location and style of home was extremely overwhelming. After doing some research on the Zillow app, it became clear that the home-buying process was going to be a bit more tedious than we had anticipated. However, it was when we met Johnathan Lum from Heather Driscoll & Home Partners that the process became much more fun, less stressful, and exciting. After our first phone call, I knew that Johnathan was going to be an excellent resource for us. Though we already had an agent we thought we were going to work with, Johnathan quickly won us over with his knowledge about homes in the Lansing area and expertise in home buying. Jonathan went above and beyond to show us homes, answer questions, and help us with all of the details of this process. He made the process very personal and made sure to find a home to fit us best, making sure that he met all of our needs/wants within our price range. We loved that Johnathan was always quick to respond, steps ahead in the process and always keeping us up to date with details of how things were going, and completely honest. He had a clear understanding of what would be best for us, and I have no doubts that we are moving into our dream home because of his dedication to us. I would highly recommend Johnathan Lum and Heather Driscoll for purchasing your future home! Less ... More
Likely to recommend
03/06/2015
user5112099
Listed and sold a home
Heather and the Home Partners Team helped us to find a new home for our growing family, and were patient and supportive when we decided to remove an offer. They were very knowledgeable and very accommodating to our schedule. When it came time to list our previous home, they really took the lead and made it very easy for us with busy schedules. They took care of all the details to ensure our home would stand out, and the proof is in the results. We accepted an offer within two weeks of the home being listed. Less ... More
Highly likely to recommend
01/24/2015
erica wehrwein
Helped me buy home
Heather is AMAZING to work with! I was a first time buyer. Heather works very hard for clients. She was available and responsive 24/7. She and her staff made the process very easy to go through and helped so much with all my questions. Heather takes her job seriously and was so great to work with. It was clear from our visits to numerous properties that she knows what to look for and what issues would be of concern. Heather learned quickly what I liked and didn't like in properties. She was helpful in finding a good inspector and good mortgage team as well. Heather took the lead on many things for me since I travel a lot for work and wasn't always able to be present for each step in the process. I trusted her completely to represent my best interests. I was in a multiple offer situation and she was very strategic, smart, and prompt about making the offer that would be accepted by the buyer. At the closing, the buyer said her offer was the most clear and was the most well written of all offers he received. I am certain that Heather is the reason my offer, which was not the highest bid, was accepted. She has been available during and after the home buying process. She has even checked in to make sure things were going well after the fact. Thank you Heather! I highly recommend working with her. Less ... More
Highly likely to recommend
01/22/2015
daedrecraig
Helped me buy home
We had a great experience working with Heather Driscoll & Home Partners. This was our second time purchasing a home and the process was much smoother and easier to understand this time around. Our Realtors were eager to answer our questions and even took the initiative to answer many of our questions/concerns. We always felt like we were "in the loop" on what was going on during our home purchase.
Highly likely to recommend
01/14/2015
twinsrn4
Listed and sold a home
Heather was right on about the price. She knew the market and what the houses in the area were selling. Also, she knew I was trying to sell higher than neighbors who had not updated. the updates I did were not the WOW factors that most people could see. My updates were new windows, new heat pump and attic fan, new roof.
Highly likely to recommend
01/04/2015
lsb22
Helped me buy home
Heather and her team were very efficient at helping me find just the right home! I would highly recommend them. I would also like to add that; Heather tried to make sure I was comfortable with a member of her team and would try to pair me up accordingly. Although this was not a necessity, it was a very thoughtful thing for her to do. I would definitely do business with Driscoll & Home Partners again!
Highly likely to recommend
12/04/2014
zuser20140312054622763
Listed and sold a home
We just happened to stumble across Heather and her team while looking for a new home and simply could not be happier with the purchase of the new home and sale of our current one. Professional, personable, highly responsive, and willing to do anything to get the job done for us. The only reason we could not give five's in two categories is because we didn't observe them directly but we are very happy with the results. One of us has known Realtors most of her adult life and believes these are the best she's ever met. We always felt that we were their number one priority and highly recomend Heather, Dan, Terri Jon & Kathi Less ... More
Highly likely to recommend
11/12/2014
zuser20140804141530702
Helped me buy home
Both Heather Driscoll and Jon Lum were extremely professional in the handling of our home buying adventure. We worked primarily with Jon who was prompt in responses to our questions and was very knowledgeable about the areas in which we were searching for homes. He welcomed questions and worked tirelessly to find answers and to negotiate the best deal possible for the home we bought. When he was unavailable Heather seamlessly worked on any issues that came up. My husband and I would highly recommend this team to anyone looking to buy or sell a home. Less ... More
Highly likely to recommend
11/07/2014
rmoeller3
Listed and sold a home
We needed our house to sell quickly, we didn't expect it to sell as quickly as it did! The listing process was smooth, in fact Heather made the entire process from listing to closing go along steadily. She and her entire staff responded to our requirements, questions, and requests very promptly. Always polite, made us feel that they were "working for us". We relocated to another state, or we would have used them to help locate our new home.
Highly likely to recommend
11/04/2014
CGEE1103
Helped me buy home
Heather Driscoll was the best realtor we could have asked for! She is very knowledgeable, honest, and was always able to answer every question. She is very much an advocate for her clients and as first time home buyers, we love this about her. We truly had the best experience with her right up to the end. After looking at a number of houses this past winter and only putting an offer on one house that fell through, we ended up building our house and she never left our side. Heather and her office manager Terri frequently checked in with us to see how everything was going with the new build process. Heather made herself available to attend appointments with us with the builder. She was absolutely wonderful to work with and we will recommend her to anyone looking to buy or sell their house!!! She's the best! Less ... More
Highly likely to recommend
10/18/2014
zuser20140607040349650
Helped me buy home
My Fiancé and I were looking for a home and knew that part of navigating the process would be finding agents we could trust. Jon Lum and Heather were more than trustworthy and reliable agents, they were genuinely dedicated to matching our needs at a comfortable pace. They were accommodating to our schedule, knowledgeable about the area, homes, and process. We are grateful for the chance to work with them and encourage anyone in the area to call them as your first and best step. Thanks again Jon and Heather. Less ... More
Highly likely to recommend
10/16/2014
triciakaye49
Helped me buy home
Our experience with Heather and home partners was beyond exceptional! Felt more than comfortable communicating with her and the rest of her team. Heather works her butt off to get things done!!
Highly likely to recommend
10/16/2014
gouldda3
Helped me buy home
Heather Driscoll & Home Partners were especially helpful during the home searching/buying process. The day a home popped up on Zillow that fit my family's needs perfectly, I was able to communicate that to my Realtor, Dan Young, after regular business hours and we were able to see the home that night, and submit a complete bid before other prospective buyers viewed the home the next day. We ended up winning the bid, and recently closed on the house. Throughout the process between bid acceptance and closing, Heather Driscoll & Partners were very helpful in relaying questions to the sellers Realtor when needed (like if there was any damage to the home/property after a major storm went through the area), answering questions about township ordinances (we had to confirm the requirements for having horses on the property), or other general process questions about appraisals, contracts, or inspections. The process of searching for, and purchasing a home can be a long, painstaking process, but I found Heather Driscoll & Home Partners helpful throughout. Less ... More
Highly likely to recommend
09/09/2014
khanghy d nguyen
Listed and sold a home
I actually found Heather on zillow, and she did a great job selling our house. She did a wonderful job with marketing and was very professional and honest. We were able to sell our house after only be listed for 2 weeks.
Highly likely to recommend
09/09/2014
KellyCorcoranEddy
Listed and sold a home
We had recently switched from a competing agency to Keller Williams. We had partnered with Heather on selling our home. She made the process move very smoothly and we enjoyed her as a agent.
Highly likely to recommend
09/04/2014
p sawatzki
Listed and sold a home
Working with Heather on the sale of our home was a pleasure! She went above and beyond in the sale of our home. She was extremely professional and got us the best possible price for our home. I would recommend her in a heartbeat to anyone looking for an agent.
Highly likely to recommend
07/17/2014
user02227264
Helped me buy home
Heather was outstanding in our home seeking and even better when after and long search finally over and we found exactly what we wanted. She was very engaged and her, Terri and Jackie were all great in keeping communication of same day to market listing for us to review and get in. The home we found was listed same day and I was in it within 2 hours of getting the email and we offered 6 hrs later! It was accepted the next day. Thank you Heather and team!
Highly likely to recommend
07/14/2014
taylo366
Helped me buy home
Heather and her staff were so helpful through the whole process of buying our first home. Heather was very reachable and got back to us quickly. I felt Heather knew exactly what we were looking for in a home. Her staff went above and beyond to help us close on our house in a timely manner. We would strongly recommend Heather if you are thinking about buying a home.
Highly likely to recommend
05/14/2014
svalutis
Listed and sold a home
We received market analysis and presentations from 4 different Realtors as we prepared to sell my mother's home. Heather and her team quickly rose to the top with their professionalism and compassion regarding the situation. After selecting Heather, we decided to wait a few months list the home in late winter/early spring. Heather did not pester, but maintained great contact until we were ready to list. She updated the market analysis, and provided recommendations on landscapers and painters that all work out flawlessly. We listed the home, and had two strong (near full price offers) within one month. Once the agreement was made, Heather and her team worked diligently with us to complete the closing efficiently. We can not say enough to explain how great the overall experience was. If you are considering selling your home, you must meet and work with Heather and her team. So many "going the extra mile" with a smile actions, support, emails and phone calls. You won't be disappointing. Less ... More
Highly likely to recommend
04/02/2014
BryantBarnes
Helped me buy home
I worked with Heather in purchasing our first home. Being a first time home buyer I really appreciated the way she was made the effort to lay out the process ahead of time and give me a good understanding of how things would progress. In searching for a home Heather was very receptive in understanding what we might want to see in our home. While she wasn't always available to show us houses at the times we desired, she made sure her associate was available and that we were comfortable with her as well. We ended up purchasing a foreclosed property and she was clearly knowledgeable in the customs and procedures involved in dealing with a bank as the seller. In preparing our offer she was very thorough in making sure we understood what things should be included in the offer. In the period between the accepted offer and closing there was some difficulty in being able to have an inspector assess the property and Heather communicated well with the selling agent to keep the process moving in an expedient manner. Looking back on the whole process I think Heather did very well to walk us through the home-buying process. There were not any surprises in the process that Heather hadn't already informed us might arise. On top of being a knowledgeable agent she was also very warm and fun to be around. I would definitely recommend her to anyone looking to purchase a property. Less ... More
Highly likely to recommend
03/28/2014
user2821027
Helped me buy home
My boyfriend and I were considering buying our first home when a friend recommended we talk with Heather. She was extremely helpful to us as first time buyers. When we first met, she walked us through the whole process and what to expect at each step, which made it less intimidating. She always kept us in the loop with what was going on and made sure all of our questions were answered before we moved on to the next step. Heather has a lot of helpful connections and detailed knowledge of the greater Lansing area. As a bonus, she's very fun -- she definitely made walk-throughs an adventure instead of a chore! But of course the best thing we can say is the final product. Heather helped us find and buy our dream house, and we would recommend her to any of our friends, family or new neighbors. Less ... More
Highly likely to recommend
01/09/2014
tmw76
Helped me buy home
We worked with Heather in the Fall of 2012 to find a home in the Dewitt School District. She exceeded our expectations by sacrificing evenings and weekends to meet with us. She is a true asset to us and anyone else that chooses her.
Highly likely to recommend
12/19/2013
user910828
Helped me buy home
Heather has been an enormous help throughout the process of finding and buying a house. She was willing to work with our price range and stuck by our side while we went through so many houses. She stayed positive while working on negotiating with the sellers and helped us understand what to expect. She was an excellent negotiator and explained any pitfalls to avoid during the process. She helped us find a great mortgage advisor. We received quick answers for any of our questions, whether through e-mail, phone call, or text. Less ... More
Highly likely to recommend
11/19/2013
EmileeAnnaBarnes
Helped me buy home
As a first time home buyer we were nervous about beginning the process but Heather made our home buying experience understandable and even fun. She worked with us on our level and really cared about our purchase. Every home we visited with Heather was a joy! We visited many homes but she entered each one just as excited as the others and was extremely helpful and patient. When her schedule didn't work with ours she helped us still view homes with a coworker and was always quick to reply to our communications.We are now settled in our home and are so thankful for the help Heather provided. Less ... More
Highly likely to recommend
10/30/2013
user311662
Helped me buy home
My husband and I where in the market for our first home. We where working with and agent that was just down right horrible. Then we got in contact with Heather. I was a little sacred at first because of our first realtor. But after meeting her and looking at a few homes I knew she mentioned business. She is not the type to talk you into something you don't want just to make a buck. She is really helpful and patient with people. I swear she must have shown us 20 houses. I will say I never thought you could trust a realtor until we met her. She gives her all and will Work her butt off to help you find your dream home, like she did with us. We grew to consider her as family after the long 6+ months of working with her. Less ... More
Highly likely to recommend
10/28/2013
rthodwyer
Helped me buy home
Our experience working with Heather was excellent. She worked hard to find properties that fit with our desires, while staying within the budget we set. She was very helpful when we made our offer, and was attentive to the negotiations that were necessary to close the deal. But what really set her apart was her willingness to help us during a very difficult and lengthy transition for our family. She was immensely helpful to us in resolving some issues that came up during our move, but which were not directly related to the purchase of our home. She was truly a bright spot in a difficult process. Heather was always helpful, thoughtful and completely professional. I would recommend her to anyone who asks. Less ... More
Highly likely to recommend
10/23/2013
arturim
Helped me buy home
Heather was the best real estate agent I have worked with to date. She was supportive and responsive from the offer to the closing. I would highly recommend Heather to anyon interested in buying or selling a property in the East Lansing area.
Highly likely to recommend
09/08/2013
user5351257
Helped me buy home
Heather was everything you could want in a realtor. Along with her assistant Melanie, Heather was extremely prompt, helpful, knowledgable, and professional. She arranged house showings very promptly, often within the same day that we requested them. She was also extremely knowledgeable about the housing market in the area in which we were buying, and was able to expertly advise us on the appropriate purchase price of our dream home. She was also extremely prompt in contacting the seller's agent and financer with every question we had. I would strongly recommend Heather to any of my friends or family who were buying or selling their home. We are so thankful to Heather and Melanie for helping us purchase the home of our dreams! Less ... More
Highly likely to recommend
08/03/2013
user5971901
Helped me buy home
Heather and her team helped my wife and I buy our first home. She did an amazing job! It took over four months to get our foreclosed home and Heather simply got it done. The professionals that Heather works with and refer are the best. Our process was long and frustrating but Heather was great about staying positive and getting things done as fast as possible. I am thankful that Heather was my realtor and I recommend her to anyone.
Highly likely to recommend
07/17/2013
user3980840
Listed and sold a home
Heather and her partner Melanie, were instrumental in selling our home within 10 days of listing. She was very helpful, informative, and knowledgeable in aiding us, with the sale of our home. She was always available for any questions and was very prompt in getting back with us. After our home inspection, she also networked in helping us resolve any issues that came up. We would highly recommend Heather and her team at Home Partners Realty. They truly are professionals and work very hard at what they do! Less ... More
Highly likely to recommend
07/10/2013
user73716315
Helped me buy home
We were first time home buyers, and Heather was very understanding and easy to work with. She explained the process very well and made us comfortable working with the mortgage company. She was responsive to every phone call and answered every question and addressed all of the concerns we had. I also found her to be an exceptional listener, and she picked up on details. I discussing turning our backyard into a butterfly garden, and when we moved into our home, there was a planter from Heather on the porch with flowers made especially to attract butterflies and hummingbirds. We still have that planter - it is in our front yard and currently holds morning glories. It is the little things like that that make an experience a good one. Less ... More
Highly likely to recommend
07/10/2013
user6350387
Helped me buy home
Heather and her assistant were excellent help for my wife and I's first home buying experience! They were always available to speak with via phone/text/email, and were excellent communicators. They explained the whole process very well and answered even the dumbest questions very well. They also helped smooth over a closing that was severely hampered by a very bad experience with our lender. They worked late nights just days before closing to make sure they made up for the lack of work my lender put in. Less ... More
Highly likely to recommend
07/02/2013
user3666847
Helped me buy home
Heather and her team are exceptional. Heather helps you every step of the way and goes the extra-mile in everything she does. Her and her team are available weekends and will get back to you in minutes sometimes. She is a great negotiator and she will be a great advocate for you like she was with me. She also recommends great people such as the wonderful loan person, Gloria Perry. I can only express my deep gratitude. I recommend her enthusiastically.
Highly likely to recommend
06/04/2013
user7793876
Helped me buy home
Heather and her partner, Melanie, were awesome! We sent an e-mail to Heather late on a Friday night, and Heather and Melanie arranged for us to look at our home the following afternoon. All of the contractors they recommended during the process completed the work in a timely and stress free manner. Whenever we needed anything, they were right on top of it, making the all the parts of our home purchase that they could control go smoothly. If you are looking for a realtor, these are the ladies to not only get the job done, but to get it done well, exceed expectations, and lower your stress levels as much as possible throughout the entire process. Even with all that said, words truly cannot express how great this team is; they were amazing. Less ... More
Highly likely to recommend
02/17/2013
user0219777
Helped me buy and sell homes
I couldn't have found a better Realtor. Heather was extremely responsive and helpful in answering my many questions as I moved thru the process of selling one home and then looking for a new home. I wouldn't hesitate to recommend Heather if you are either buying or selling a home. You won't be disappointed.
Highly likely to recommend
02/03/2013
user6236264
Helped me buy home
We switched to Heather when our previous realtor couldn't locate the financing and home we wanted. Heather not only found us a house with great financing she also kept us going through all the paperwork and repairs required to take over a Fannie Mae home. We really couldn't have gotten a better deal for a great home.
Highly likely to recommend
02/03/2013
user6742503
Helped me buy home
I was so very lucky to have ended up with Heather as the agent for my home purchase this winter! She was the seller's agent, but since I knew that I only wanted that particular house, and because I know the neighborhood well, and even knew the house, I did not engage my own agent. Heather was unbelievably responsive -- usually answering calls/emails within minutes. She was so clear about the entire process, and focused on getting everyone's needs met -- no ridiculous hardball, just honest and reasonable advice and help. At one point there was a glitch in the process just a week before closing, and Heather calmly and efficiently stepped in and solved the problem within hours. Heather has incredible contacts who are just as service-minded as she is, and I think that goes a long way toward getting through the whole process efficiently. I have complete faith in Heather Driscoll, and would recommend her to my best friend. When I get ready to sell this house someday, I know who I will call. Less ... More