Rusty Paap

14 years of work experience
Intero Real Estate Services
496 1st Street, #200
Los Altos, CA, 94022
(408) 829-5063

Ratings & reviews (24)

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Highly likely to recommend
04/05/2015
calderonlinda
Helped me buy home
Rusty Paap is an extraordinary agent. Silicon Valley is a tough market, especially for a little buyer like myself. Rusty always made me feel like a top client. He is professional, his response time is impeccable, and his knowledge and strategy skills far exceed all other agents. Rusty literally helped make my dream of home ownership a reality. My experience was truly enjoyable and i was able to purchase exactly what i wanted. He is truly amazing and i refer only him when asked by my friends and family for any real estate services. I cant wait to work with him again :))) Less ... More
Highly likely to recommend
11/25/2014
mdr_1980
Helped me buy home
Rusty helped me buy my home in Los Gatos and I will 100% be using him for my future home transactions. Not only is he knowledgeable, professional, and responsive, but he also genuinely cares about his client's satisfaction at the end of the process. I'd recommend him to anyone looking to buy or sell a home.
Response fromRusty Paap
Thanks, Mark!
Highly likely to recommend
11/24/2014
ryanhoward1
Helped me buy home
This review is for our realtor Rusty Papp of Intero in Los Altos. He helped my fiancee and I successfully buy our condo in the very competitive SF penninsula. Immediately responsive, honest, good listener, and knowledgeable are the words we think of when describing Rusty. Although I had done a lot of research online, Rusty helped my fiancee and I articulate our must haves / wants, and ultimately come up with the things that were most important to us. The condo that we ultimately selected and bought was located in downtown San Mateo and we love it. Rusty suggested we take a look at the property and helped us time our offer perfectly. Even though we were pre-qualified he also helped us get additional more competitive financing that enabled us to close in just 14 days. (This added some stress to the process, but enabled us to be very competitive - which is required in the SF Bay area and peninsula especially.) As first time home buyers we had a lot of questions, and Rusty always made time to walk us through every step of the process, and made us feel very comfortable with what was our biggest purchase. I would absolutely recommend Rusty Paap to any folks looking for an agent with experience, and who is TRUSTWORTHY! This was the most important part to us - Rusty really cared about us and our needs, and was not just concerned about pressuring us and getting commission like some of the other agents we had spoken with. Before working with Rusty, we had considered working with some Redfin agents - thank goodness we did not go that route as Rusty's guidance helped us find the right place at the right price and we didn't have to deal with any of the back and forth between the selling agent. We also were able to secure a below asking price offer, and start off our lives with a bit of equity! Purchasing a home and deciding on the place you want to live is a life changing decision. We highly recommend working with Rusty, he will not disappoint! Less ... More
Response fromRusty Paap
Thank you so much for your kind words, Ryan. It was definitely my pleasure to help you and Brittany get your first home! Cheers!
Highly likely to recommend
11/08/2014
zuser20140525144240262
Helped me buy home
Rusty is a fantastic realtor. He is thorough, professional, and was as invested in us finding the place of our dreams as we were! He takes his job very seriously and my husband and I trusted him with every detail. As first time buyers he was very patient with explaining everything about each step of the process to us (sometimes multiple times!). We will absolutely be buying and selling with him again in the future and I strongly recommend him. You are missing out if you don't choose to work with him! He is a very dedicated, hard worker and you would be lucky to have him representing you! Less ... More
Highly likely to recommend
04/30/2014
rachkleinhoffer
Helped me buy and sell homes
My husband and I couldn't be any happier working with Rusty! We are first time home buyers and Rusty went above and beyond to help us get the house we fell in love with! He is very knowledgable, professional and always available! He responded to our calls/emails promptly and always made sure we were kept up to date on the current progress and was there to help in any why he could throughout the entire process. We liked him so much he is helping me sell our condo in Willow Glen. He has been great about advertising it and now we are in escrow and getting more then we have it listed for. I highly recommend Rusty and will recommend him to family and friends. Less ... More
Highly likely to recommend
02/25/2014
zooviramontes
Listed and sold a home
Rusty is not only good at his job but he is personable too. He is extremely knowledgeable, professional and dedicated in helping you with your real estate needs. He is quick to answer your calls and he makes you feel comfortable when asking millions of questions as are expected during such a stressful process. We contacted Rusty when listing my parents home for sale, and not only was he quick to put it on the market, but he kept us in the loop throughout the process and even offered to help with some staging to make the place more appealing What impressed me most about Rusty was that even after the sale was completed, he took the time to send me a copy of the final paperwork so that I would have it handy for my taxes. That was an example of him going above and beyond. I would highly recommend his professional services to anyone. Less ... More
Highly likely to recommend
10/09/2013
valerie dejesus
Helped me buy home
Rusty is AWESOME! My boyfriend and I were on a tight budget with high expectations and Rusty delivered. He is very responsive and professional and worked with our schedule. He gave us sound advice and was mindful and respectful of our time. We will definitely be contacting Rusty when we are in the market again!
Highly likely to recommend
10/08/2013
arlenlegomski08
Helped me buy home
Rusty is such an amazing guy to work with. I am a first time buyer and he answered all my questions in detailed and made the process of buying a home a positive experience.
Highly likely to recommend
10/07/2013
ljandi3
Helped me buy home
Being a first time home buyer is a scary thing, but Rusty was there every step of the way to put us at ease. We started with very little knowledge of the home buying process, and no idea who to reach out to. Rusty contacted us quickly after we had made an inquiry on a zillow listing. Rather than giving us a sales pitch, he recommended that we meet in person so that he could introduce himself and teach us a bit about the way buying a home works. It was exactly what we needed, and we knew right away we wanted him as our realtor. He's been awesome since :) Working with Rusty was like interacting with a friend, which is nice since home buying and the paperwork that comes with it can have a bit of a business transaction feel. He kept it enjoyable AND professional. I have nothing to say but great things about Rusty, and couldn't be happier with his help in buying our new home! Less ... More
Highly likely to recommend
10/06/2013
amy dickinson
Helped me buy home
After working with several other agents that weren't able to produce for us, our dream of owning a home was slipping away. Then we met Rusty. Rusty was extremely knowledgeable and willing to take the time that was needed to get the job done. We were first-time home buyers, and Rusty explained each step of the process and made us feel at ease. He was always available (even during non-office hours) to answer any of our questions and was always just a phone call away. Rusty went above and beyond - meeting in person with the selling agents, hand-delivering offers, and whatever else he needed to do to get our offers were accepted. We are so thankful for everything that Rusty did for us, and we are loving our first home. We highly recommend Rusty and look forward to working with him in the future. Less ... More
Highly likely to recommend
09/18/2013
user0713745
Helped me buy and sell homes
My fiance and I just bought our first home with the help of Rusty and I cannot tell you how easy he made it. With sound advice and a high level of expertise he helped us find and purchase our dream home in this crazy crazy market. He gave us great advice without ever pressuring us to rush to a decision. I am in the financial sales industry and whenever someone asks for a realtor I will be sure to give them Rusty's name with confidence that he will give them the same 5 star experience that he did with us. Less ... More
Highly likely to recommend
09/08/2013
user9398416
Helped me buy home
We cannot say enough positive things about having Rusty as our Real Estate Agent. We struggled in this unique market, but he was very patient in explaining the process to us. He went above and beyond our expectations in professionalism, correspondence and working for us. He really listened to what we wanted and helped us find a place that we felt comfortable purchasing. Not only were we extremely impressed with his work in getting us the home we love, but we also received very positive feedback from the sellers. When we met with the sellers, they informed us that it was Rusty that swayed their decision to accept our offer. They (and their agent) enjoyed working with Rusty, they said that he personally delivered the offer and that they truly felt that he was advocating for us. Buying a home seemed to be a daunting task that I wanted to give up on, but when we started working with Rusty he made me feel comfortable in a stressful situation. In the end, I really enjoyed the home-buying process with Rusty. We recommend him to all of our friends and family. We also look forward to his help with future purchases. Less ... More
Highly likely to recommend
07/30/2013
abbyvotino
Helped me buy home
Rusty was a great find - I am so glad the random laws of nature allow this type of serendipity to happen. Rusty stepped up to the plate, he hit a home run with me. I needed to do FHA financing in a booming market. Had several false starts, but when I found the perfect home, Rusty helped me get the financing and all contingencies handled - we closed in 3 weeks in an extremely hot market. I would highly recommend Rusty to anyone who is looking for a dynamite realtor. He is pragmatic, never misled me about anything and provided immediate response when needed. His expertise in the local market is unparalleled. He provided me with a tailor made folder of materials when we first met, and had followed up on each and every issue I have presented, in fact I just spoke with him on a question that has come up since closing, and once again, his response was immediate and appropriate. His extensive network of service providers was also very pivotal in closing early. He has great relationships with contractors, pest control, financing and handles all other potential obstacles quickly. He also calm and has a great sense of humor - was an absolute pleasure to do business with. Less ... More
Highly likely to recommend
04/08/2013
user3455151
Helped me buy home
He is an incredible realtor and a great person! His knowledge in his field is more than any other realtor I have ever met. He explains things with such ease and makes you feel comfortable. He always kept our needs and wants in mind. I truly think we got such a great deal, during a period when negotiating was really not in the cards. They way he presented our offer was amazing. We are in our home that we love. Thank you, Lucy Trejo
Highly likely to recommend
02/25/2013
user08484445
Helped me buy home
We had a terrible experience with another realtor a year before we purchased our new home and Rusty was a breath of fresh air. The second time around, we were a lot more skeptical, had a MILLION more questions and truth be told, were very demanding and Rusty was incredibly patient, was very quick to return our calls and answer our questions and given we were using a VA loan and were very limited in this market, Rusty was very understanding and was able to find us a wonderful home that we love. What we really appreciated about Rusty is that he was professional but real and honest and it was almost like looking at houses with a friend or close family member. He never hesitated to ask the tough questions and we really felt like he had our best interest in mind. We would definitely recommend Rusty to anyone and would use him again ourselves if we wanted to purchase another property or had to relocated. Less ... More
Highly likely to recommend
01/30/2013
user791998
Helped me buy home
Working with Rusty was a fantastic experience. He's candid, honest, and extremely knowledgeable of the real estate market in the greater San Jose bay area. He did a great job helping me evaluate comparable listings and narrow in on what was most important to me. In addition, he's very observant of any new homes that become available, frequently showing me places that weren't even on the market yet. I ended up purchasing a new townhome and Rusty was invaluable in negotiating with the KB homes selling agents and their unorganized "upgrade" process. He was able to convince them to throw in many perks like no closing costs & completely upgraded appliances, among others. Overall, it was a truly enjoyable experience working with Rusty and I would definitely recommend him to anyone looking to buy or sell property in the future! Less ... More
Highly likely to recommend
01/12/2013
user31588826
Helped me buy home
Working with Rusty made the property buying process much easier and understandable. He is extremely knowledgeable and experienced, helping us find a home that suited our needs. At no time did he pressure us or rush us into making hasty descisions. There were a few times when we thought we would not find the house that was meant for us, but after almost a year, it came to us. Being that it was a short sale, Rusty gave us the information and details we needed to make sound decisions and guided us through the tangled web of going through a short sale property. Less ... More
Highly likely to recommend
12/31/2012
user5072638
Helped me buy and sell homes
Rusty was an absolute joy to work with. He made the process of finding and obtaining my dream home completely possible through his hard work and professionalism. I would highly recommend him to anyone looking for a real estate agent to work with.
Highly likely to recommend
12/12/2012
user90962345
Helped me buy home
Rusty was recommended to me by a friend when I started looking to buy a house. Rusty is very personable, knowledgeable, and knows how to get the job done. Furthermore, Rusty has made himself available to me on several occasions AFTER purchasing my house to discuss resale value and refinancing. I wholeheartedly recommend Rusty to anyone interested in buying a home.
Highly likely to recommend
12/10/2012
rpaap
Listed and sold a home
I have worked with Rusty on a number of transactions including my first home in 2005. I was most impressed with his skills when helped me sell two properties under challenging economic conditions in 2009. He has a deep understanding of the housing market and a wealth of knowledge of the available loan programs. I highly recommend his services and will be using him again when my wife and I begin to look for another property to buy.
Highly likely to recommend
12/08/2012
user7576805
Helped me buy home
With crisp effeciency; Rusty Paap giuded us through the search, the offer, the loan process and the closing, in the purchase of our Town House in Morgan Hill, for the right price with a 3.4 %, 30 year fixed loan. Rusty went beyond the usuall Agent to Agent process and made our offers in person to the sellers. He made our offer August 2, 2010 and handed us the keys to our new home September 2, 2010. In a word, Rusty Paap is a professional. Ed & Pat Space Morgan Hill, CA
Highly likely to recommend
12/07/2012
user5305193
Helped me buy home
My wife and I were in the market for our first home and Rusty really took care of us through the process. We really appreciated the time he spent helping us through the process.
Highly likely to recommend
12/06/2012
user0021964
Helped me buy home
My experience with Rusty was excellent. He had extensive knowledge of the area and he did a good job of processing what I said I wanted into where we should go look. This was particularly impressive as the initial search that I requested, consisted of an area from Menlo Park to Los Gatos. Rusty helped me narrow down the search and I ended up in a house that I love. In terms of the process, his experience really shone through. He let me know what to expect during each phase, expertly negotiated price, and was always very responsive to my questions. He was also always on time for appointments, which is something that I appreciate. I would recommend Rusty's services to anybody looking to buy or sell a home. Less ... More
Highly likely to recommend
12/06/2012
j25borgy
Listed and sold a home
Rusty worked with us to sell our house in the dreaded lull of the 2009 market and I don't think we would have had success without him. He was quick and efficient in all areas and was also able to recover from a initial fall through loan approval on the first buyer. His advice as to pricing and listing worked very well. He was always prompt with all paperwork and there were no mixups during the process from the selling end. Highly recommended!