Shannon Gilbert

11 years of work experience
Re/Max Ability Plus
8935 Technology Dr
Fishers, IN, 46038
(317) 520-1691

Ratings & reviews (47)

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Do not recommend
08/03/2015
frostscience
Listed and sold a home
We bought this home a little over a year ago and were impressed with the seller's realtor, Julie. Julie is a part of Shannon's team. During the past year, we added a custom privacy fence, finished the basement including a theatre room, wet bar, and half bath. We also added 7 reasonably large trees to the back yard: 12-20 feet tall. For family reasons, we decided to move to Oregon and decided to hire Julie (Shannon) to sell our home. They were very responsive and professional and scheduled multiple open houses. HOWEVER, when the appraisal came back dismally low, they said "There is nothing we can do." "Once a bank receives the appraisal, they will not consider other appraisals." We were under a lot of stress as we had to move right away to start our new jobs in Oregon. We were trying to sell this home and buy another. Against our better instincts we took her advice and lowered our price to the appraised value. Note that all of the aforementioned improvements only raised the appraised value by $14,000. After signing off to sell the home at appraised value, we did more research and found that the appraisal was poorly done. There were NO comparable properties with a finished basement so the appraiser just came up with a number. He valued our finished basement at $10 / sq. Ft. Research showed that the average is $25-35. I contacted a local appraiser who confirmed that the appraised value was too low and suggested we challenge it. Only after demanding to speak with the Remax attorney did our realtor finally concede that it could in fact be challenged but we would have to do it ourselves. The Remax attorney would write the letter for $200-300. Wow. Our realtor gives us bad information and after we figure it out for ourselves, we have to pay additional funds for OUR company to send a letter challenging the bad appraisal. As we were purchasing a home in Oregon contingent upon this sale AND we were stressed out as our move date was only 5 days out, we decided to avoid a heart attack and just sell the home at a loss. After the realtor fees of approximately $15K, we had to PAY $4300 at closing to SELL our home. I realize that you can't own a home for only a year and expect windfall profits, but with the improvements made we should have easily broke even. ANY realtor should have known that we COULD challenge the appraisal and this should have happened immediately. Either this team lacks the knowledge (which we gained with a little internet research) or they just didn't care enough... must be easier to say "There's nothing we can do." The realtor could have at least offered to pay the attorney fee since she gave us the bad advice. I recommend you find a realtor that can demonstrate the experience and legal knowledge that it takes to properly represent you. The data, reviews, and stats are out there. Don't make the same mistake I did and choose a realty team based on their pleasant personalities. Shannon, where were you when we needed you? Remax, this all reflects on you as well. Less ... More
Highly likely to recommend
07/20/2015
christybauswell
Helped me buy and sell homes
I would absolutely recommend Shannon to anyone I know! Very knowledgeable... quick responses.... made the buying AND selling process extremely easy for us. Professional yet very approachable and friendly... She and her team really went above and beyond my expectations.
Highly likely to recommend
07/07/2015
roxannahitchcock
Helped me buy and sell homes
Shannon did a fantastic job for us in selling our home. She was a great help in handling things for us since we were out of town. Some of the best guidance was around how to change the things about the home with the biggest impact before selling. She did a great job in the negotiation process to help us get the best price we could. It was a great experience working with her and I highly recommend Shannon. - Roxanna
Response fromShannon Gilbert
Thank you Roxanna. I enjoyed working for you and am glad I had the opportunity to make it a quick and smooth transaction for your family!
Highly likely to recommend
05/11/2015
tanessarandall
Listed and sold a home
I would highly reccommend Shannon to anyone looking for a realtor. She is great at what she does! She sold our house in 13 days and was there to answer any questions we had!
Highly likely to recommend
04/28/2015
ilove2giggle95
Helped me buy and sell homes
Shannon was amazing! She came to our home and told us exactly what needed to be fixed and what needed to be done to make the house show ready. She was honest, but very kind. Our house sold within 24 hours of being listed. We closed on our home we sold and our new home in less than 30 days! It is obvious that Shannon LOVES what she does and cares about her clients! We will use her again if we ever buy/sell, and I will be recommending her to everyone we know who is buying/selling!
Highly likely to recommend
03/16/2015
jblanknc
Listed and sold a home
I contacted Shannon after looking over reviews online. I do not live in the area, and had to rely on the internet to find a quality Realtor. I cannot imagine picking a more qualified person, even if I were in town and interviewed agents in person. Shannon made recommendations on what we needed to do, to get the house in shape to sell, had quality people lined up for the work, and stayed on top of all the details. Shannon was great at telling me what I needed to hear, actual market data and conditions, and not what I wanted to hear. Her recommendations and suggestions were crucial to us getting an accepted offer within days of putting our house on the market. I cannot imagine a better experience. Less ... More
Highly likely to recommend
01/16/2015
JamieWeidner
Listed and sold a home
Shannon came out right away when we told her we wanted to list. She was very positive from the beginning. Our home was new construction and we only lived there 14 mos before moving out of state. We managed to nearly break even, even after paying closing costs! She got us top dollar so we didn't lose on the sale. We also sold in about 2 weeks! I love how she used a professional photographer for the listing. She knows pics really do sell homes! Our house was also all over real estate sites online; no doubt helped it sell. We would recommend her to anyone without hesitation. Less ... More
Highly likely to recommend
01/11/2015
zuser20140728173536516
Helped me buy home
I was from Illinois and she helped me and my husband find a house in Indiana she was so nice and also she gave me a great price on the house to I would definitely recommend Shannon to other people
Highly likely to recommend
01/10/2015
zuser20140619044336243
Listed and sold a home
Shannon was a joy to work with while selling my home. Although I was miles away working in a new city she walked me through offers, inspections, negotiations and all the rest. Any question I had was answered and she was willing to go the extra mile to help make the process smoother for me. I would highly recommend her to anyone.
Highly likely to recommend
01/10/2015
clewton1
Helped me buy home
Shannon and team provided excellent follow up throughout the process, while also providing incredible insights into the negotiating process on the Buyer side that helped us prior to closing.
Highly likely to recommend
12/06/2014
Robbin Nichols
Helped me buy and sell homes
I highly recommend using Shannon . She is knowledgable ,quick,and a gets you great value weather she is listing or helping you find your home. I am on the Lending side and enjoy working with Shannon to get loans closed quickly .
Highly likely to recommend
11/22/2014
one0529
Helped me buy home
We moved to the area from out of state and Shannon was very helpful during the entire process. She was always available when we needed her and her knowledge of the area was a great help. We highly recommend Shannon.
Highly likely to recommend
11/13/2014
sethawagner
Helped me buy and sell homes
Shannon was my realtor when we put the house on the market. She was able to determine a good selling price for the area and a buyer was found within a few days. She communicated with me during each step of the process and was easily available for questions. I am currently using her as my realtor while I'm trying to find a house to buy. I would recommend her.
Highly likely to recommend
09/03/2014
lrgarringer
Helped me buy home
I began looking at houses online and found one I liked. I contacted Shannon because her name appeared as a potential realtor on the website. I am glad we got in contact because Shannon was very helpful in ensuring my husband and I were completely satisfied with our first time home buying. We had quite a run with some of the houses we looked at but Shannon always stayed positive about the situation and was very easy to relate to.
Highly likely to recommend
08/27/2014
garybrown1987
Listed and sold a home
I did a lot if research before choosing a realtor, and chose Shannon based on her experience and reputation. I listed a home in a neighborhood that had historically been difficult to sell in. Shannon had numerous showings within the first week with an interested buyer and accepted offer within two weeks. Shannon was great to deal with, knowledgable and helpful throughout the selling process. She has my highest recommendation!
Highly likely to recommend
08/27/2014
adamfbernholtz
Listed and sold a home
She aided me and my wife to see extensive picture from my house being listed to the closing day. Her professionism exceeds our expectation. Plus, our goals were completed quicker than we anticipated. Highly recommended if you seek to get your house listed and sold within 30 calendar days. Plus, she keeps our wishes completed within counter offers and inspection reports. Plus, she kept the translation smooth not just for me and my wife, my children as well. We both had a great pleasure doing the business w her. Less ... More
Likely to recommend
08/06/2014
deesej006
Listed and sold a home
Shannon is a professional realtor. She is very knowledgeable in real-estate issues that we were presented with in the sale of our house. She was never too busy to answer questions and was always available for a face to face talk and never made us feel like we were imposing by our questions. We were extremely satisfied with her handling of our sale. She used only the best 3rd party persons to photograph our house for sale advertisement. She was with us from beginning to close. Our house was only on the market for 9 days before it sold. We would highly recommend Shannon for the sale or purchasing of a home. Less ... More
Highly likely to recommend
08/04/2014
admsp2
Listed and sold a home
Shannon executed the listing and sale on a timely basis and at the value promised. Expertise in the local market, specifics regarding sale preparation, and communication. I would highly recommend her team.
Highly likely to recommend
07/15/2014
rquinnangel
Showed me homes
As a first time home buyer and having to relocate to Indianapolis, I was skeptical about working with and choosing a real estate agent. The first time I spoke with Shannon, she was able to answer all my questions and put me at ease. It was clear she had outstanding knowledge of the market and expertise working with relocation clients. We were able to find a home within weeks of searching and couldn't be more excited.
Highly likely to recommend
07/11/2014
user14448230
Helped me buy home
Shannon and Ryan helped my fiance' and I buy our first home. They are very professional and fun as well! We found our house the first day we looked at homes. We walked and in fell in love with it and told the we wanted this house. Ryan told us that he would get it for us, and he did! Within a few days we had the house! They are great to work with and anyone would be lucky to have them as their realtor.
Highly likely to recommend
07/10/2014
newtoindy
Helped me buy home
Shannon did an outstanding job of assisting us in finding the perfect home for our needs and then represented us very professionally from the first home tour through and beyond closing. Being new to the Indianapolis area we did not have contacts for reliable service providers. Shannon tactfully suggested a mortgage lender, insurance agent, home inspection agent, and various tradesmen for us to consider. We actually accepted all of her suggestions and were delighted with the results. Not only were her personal services highly valued but all of her recommended associates made our home buying experience trouble free. We were also very appreciative of the counseling and advice that Shannon knowledgeably offered relative to Indiana real estate practices and the purchase negotiation process. We have bought several homes in our lifetime but have never purchased one with less stress or inconvenience than this one. Shannon takes a lot on her shoulders so we could relax a bit and trust that our interests were fully protected. Less ... More
Highly likely to recommend
07/09/2014
bbays
Helped me buy home
As first time buyers, we assumed purchasing a home would be difficult, complex, and unpleasant. Our experience with Shannon and Ryan was far different. Shannon listened to our needs, never pressured us, and ultimately delivered the perfect home. We moved in on July 9th, 2014 and could not be more pleased. We heartily recommend the Gilbert/Clark team. You get what you pay for..They were both personable and very communicative.
Highly likely to recommend
06/18/2014
feather2000
Helped me buy and sell homes
By all means I highly recommend to contact Shannon Gilbert for you realtor. She is profressional and VERY thorough. She markets a home with the expertise that I found met my needs. She helped us sell our previous home in 4 months and found us a new home in 2 weeks.
Highly likely to recommend
06/15/2014
zuser20140615173433070
Helped me buy and sell homes
I initially contacted Shannon for help purchasing a new home and was so impressed with her responsiveness and energy that I worked with her to sell my home as well. I cannot begin to describe how easy and fun it was to work with Shannon and Ryan. They immediately understood what I was looking for in a new home and found the PERFECT home in a great location! The sale of my home also could not have been easier. This was my first experience selling a home and I felt so fortunate to have Shannon with me every step of the way. If you are considering working with Shannon on the purchase or sale of a home, you will not regret it! Shannon's experience, flexibility and energy are unmatched by any other realtor. I am a client for life! Less ... More
Highly likely to recommend
05/24/2014
nathan webb
Listed and sold a home
We had a complicated closing. Shannon was both understanding and informative. This was our first purchase of a home that required negotiation (our first was a new build) and she and her business partner were wondeful. Highly recommended.
Highly likely to recommend
05/13/2014
aplan82
Listed and sold a home
A couple months ago my wife and I were thinking about relocating and decided to look at the listings of some local realtors. We decided to contact a few realtors based on how professional the listings appeared. It was clear that Shannon took time to ensure that each house was staged perfectly and that the photos enhanced the appeal of each room. After meeting with a few realtors we chose to work with Shannon Gilbert, because of her experience and proven results. She was very responsive to our concerns and answered all of our questions in great detail. She came to our house for the initial meeting very prepared, with information on comparable sales, market research, and a clear plan on how she was going to sell our home. We decided on a price together, and she was able to sell the house in 6 days. We received full asking price which we thought was a very fair price for the house. I have had the opportunity to work a few realtors but have yet to work with anyone as diligent and devoted as Shannon Gilbert. Less ... More
Highly likely to recommend
03/21/2014
user586035
Listed and sold a home
I wish I could properly describe Shannon Gilbert to you in words. There is no way to help you understand that whatever understanding you have of what a real estate agent should be, that you have NO IDEA until you speak to this amazing professional. Everything from the enhanced professional photography (they took over 20,000 pictures of my home, in a 4 hour sitting that looked just STUNNING), to the paid positioning of her listings (yes, at no cost to you, Shannon pays that extra fee to have her listings show up FIRST on all the major search engines), to her knowledge of the area; all of this is second to NONE. Some basic details of my home.... We were listed with another agent for 6 months. That agent had told us that we would never get $245,000 for it, and he disagreed with our list price of $254,000. He only would tell us to lower the price, and pay for staging or fresher paint. After we cut the price to $250,000, we still had no offers and we severed our ties with him. We had 19 showings in 6 months. We moved to Shannon the very next day. Folks. We listed at $250,000. In 9 days, we had 11 showings and 2 offers. Both offers were above the $245,000 that we were told we would never get, and we ended up closing it ABOVE LIST PRICE.... IN 9 DAYS!!! As my family was back and forth to other countries, I can not begin to let you know her expertise and guidance through this process and how amazing it was. Quite literally, if you even THINK about another agent, you're just plain silly. This woman works at ALL HOURS and LOVES her job. Less ... More
Highly likely to recommend
03/09/2014
decina archi
Helped me buy home
Shannon helped my fiancé and I land our first home. She helped us through multiple properties and was on our side the entire time making sure we got what we wanted. She was great about listening to what we needed in a home and helping us find just that. She was great in assisting us through the entire process and has followed up with us regularly to make sure we're in great shape. If you're looking for an agent in this area, we highly recommend Shannon Gilbert!
Highly likely to recommend
01/27/2014
sandyr317a
Listed and sold a home
Shannon is very personable and easy to talk with. She did not apply pressure to force me into a decision but laid out the facts for me. Shannon was very responsive to my questions even though I asked her not to use text messaging. Shannon would respond with e-mail or phone calls daily if I needed some information. I was very impressed with the website Shannon created to sell my home. The photographer she hired (and paid for) created a beautiful video with still pictures that were displayed on other sites. It drew a lot of visits and helped move my home much more quickly than I expected. The home we found after the sale of my Fishers' home is very close to what I'd imagined. Shannon didn't give up on me as I was less than enthusiastic about the first few homes we saw and we did find something I'm really enjoying. Less ... More
Highly likely to recommend
10/09/2013
rob629
Listed and sold a home
We had a challenge since we had already moved. This left potential buyers with a perspective that they could low-ball us. Shannon always countered the challenge with the positives of the house along with quick close/move-in.
Highly likely to recommend
09/14/2013
user644789
Listed and sold a home
Shannon was willing to go above and beyond to help me sale my home. She gave me several options to help ensure that the house sold quickly. She kept me up to date. If you need a realtor that will be attentive, caring, and professional then you need Shannon!! She is not only a wonderful person but also a fantastic agent. I would absolutely recommend and work with Shannon again.
Highly likely to recommend
06/10/2013
user84275185
Helped me buy and sell homes
Shannon was AWESOME! She knew information on each house and neighborhood we looked at. When we first started looking we were not helped by another company. We contacted Shannon and no matter how busy she was, always contacted us right away. Anytime my wife started getting frustrated or concerned with things, Shannon calmed her down and answered her questions. Shannon was fantastic, helpful, and VERY patient with us. She knows what she is doing and gets things done. I will recommend her to anybody that is looking to move. Less ... More
Highly likely to recommend
02/27/2013
user6566153
Helped me buy and sell homes
Shannon was great to work with in selling our previous home and helping us find a new one. She was very flexible, punctual in returning phone calls and with follow up and never created undo pressure to make offers on homes that weren't the right fit. Shannon helped us sell our previous home in 1 week in a difficult housing market and find a new one shortly afterwards. I would definitely use her services in the future and recommend her to others.
Highly likely to recommend
02/21/2013
user526434
Helped me buy home
Shannon was very helpful in our process of buying our first house. She has very good knowledge of the area and where the good neighborhoods are located. With this being our first time buying a house she was very good at letting us know what the next steps in the process is. She would always respond quickly to any of our questions and was willing to work around our schedules to show us houses.
Highly likely to recommend
02/18/2013
user63138975
Helped me buy home
The first day I met Shannon, I knew I had made the right choice. She wasn't in this to 'Sell A House' but sincerely to 'Find A Home' for my family. Her dedication was indispensable. Shannon took all of my concerns and desires into consideration when gathering homes for us to view. She was also thorough about getting the necessary history on the property. We looked at several homes before I chose the home that I have been in for 2 years.
Highly likely to recommend
02/18/2013
user09089227
Helped me buy home
"It's not good enough to have satisfied customers, you must have dazzled customers!" --Dean Lindsay This quote reminds me of my experience with Shannon Gilbert. She took me and my wife through the entire home buying process from start to finish. The most impressive quality about Shannon is her patience. We were purchasing our first home and had no idea of how exhausting the experience could be. Shannon even stayed with us when we backed out of the deal for the first home we were scheduled to sign papers on. If you're looking for an honest, patient, and knowledgeable agent, I HIGHLY recommend Shannon Gilbert! Less ... More
Highly likely to recommend
02/17/2013
user60407824
Helped me buy home
My girlfriend and I decided that we were tired of paying rent for something that we would never own. We decided we would take that next step and start the process of buying a house. I had the luxury of working with someone that knows Shannon Gilbert and they gave me her contact number. Upon hearing about me receiving her contact information, Shannon called me that very evening at 7:00 pm. We talked with Shannon and gave her an idea as to what kind of properties we were looking for. The very next day, Shannon had 47 listings for us to look at and make selections on. I was very impressed with how quickly she came up with the listings and how spot on they were with our tastes. Within two days we were already meeting with Shannon and looking at multiple houses. My girlfriend and I have never purchased a home so Shannon started with the basics. Shannon never made us feel like we had no idea what was going on. We spent one more day with Shannon looking at houses before we signed on the spot for the house we loved. Shannon has been with us every step of the way while we made an offer, accepted a counter, decided on a mortgage company, got an inspection, received the appraisal, etc. I feel very fortunate that we did not waste time on choosing another realtor. This is our first home purchase, but I will never need another realtor in the future. Shannon is very professional, honest, and informative. I would recommend her to anybody who is wanting to buy or sell a home. We will be lifelong clients of Shannon. Less ... More
Highly likely to recommend
02/16/2013
user6649228
Helped me buy home
Shannon made buying my first home a great experience. Every little worry or question I had she would have an answer for or solution no matter what day of the week or hour of the day. She was there for me at every step and was constantly sending me homes to look at. She is truly dedicated to her work and treats you as a person, not just another commission. I couldn't have imagined going though a major decision like this with anyone else.
Highly likely to recommend
01/16/2013
user9941355
Helped me buy home
We've worked with a few other realtors in the past, and Shannon is by far the best! She was always helpful and patient as we narrowed down just what we were looking for. She didn't push us to go beyond our budget and really worked to find out what our needs and wants were. She is a great negotiator, kept our nerves at bay during the stressful times, and didn't abandon us as soon as the sale was closed. We would recommend Shannon in a heartbeat!
Highly likely to recommend
10/19/2012
user2470925
Helped me buy home
I had an excellent experience working with Shannon as a first-time homebuyer! This was not only my first time to buy, but I was also out of the state during the entire process and in a different time zone! She was very helpful and quick to respond to all of my questions and requests morning and night. I appreciated her knowledge and ability to help me understand the ins and outs of the process as well as worked an excellent deal! I would highly recommend Shannon to anyone in the market for a new home. Less ... More
Highly likely to recommend
10/09/2012
user076712
Helped me buy home
Shannon helped us negotiate a great deal on our new house. She did all the leg work and the process could not have been easier.
Highly likely to recommend
09/24/2012
user8803793
Helped me buy home
Shannon is a very hard working and dedicated agent. She is very knowledgeable and she is great with first time home buyers. This was my first time buying a house. Shannon really made it easy for me to learn the process and went through the pros and cons of everything from every angle. She let me take my time and was never too pushy with me to make a decision. Now I am in my new home and I love it! Thank you Shannon!
Highly likely to recommend
09/22/2012
user5072849
Helped me buy home
Shannon is extremely knowledgeable about real estate and construction. She definitely goes the extra mile to see that you get the best deal possible! She worked tirelessly to get us our dream house!
Highly likely to recommend
09/19/2012
cdhen14
Listed and sold a home
Shannon Gilbert is BY FAR the best real estate agent I have ever worked with. We have bought and sold several homes over the years, and each time came away more and more frustrated. Even when the deal seemed simple, several of our real estate agents made it a complicated, difficult process. It got to the point that my wife and I decided we would just never work with real estate agents again. Shannon changed all of that. Her knowledge of the market, her industry, local communities and buying/selling patterns is remarkable. She is honest and up front with us, and her communication skills are outstanding. The house that she sold for us was easily the most complicated transaction we have ever been through. One issue after another in the worst sellers market in US history, and she made it happen for us; literally. Without her quick thinking, connections in the local market and constant communication, we would've lost the deal. If you are thinking about buying or selling a home in the Hamilton County area of Indianapolis, Shannon Gilbert NEEDS to be your realtor. She will restore your faith in the profession and get the deal done. If we ever buy another property in the area, she is the first person that we will call. A huge thanks to Shannon and her team. We couldn't do it without you. Less ... More
Highly likely to recommend
09/02/2012
user9559632
Listed and sold a home
We were so impressed how Shannon marketed our house and sold it in a short period of time....she was great to work with and took care of all our anxieties in the process of moving across the country!
Highly likely to recommend
08/22/2012
user8712835
Helped me buy home
For our relocation, Shannon blocked off two complete days so she could show us all of the properties that fit our guidelines. She worked hard to understand our likes and dislikes in order to help us find the right property of us. She continued her work to include the loan process as well as closing. Shannon is a complete full service professional, I highly recommend her to anyone looking to buy any real estate in the Fishers area.
Highly likely to recommend
08/20/2012
user2315369
Helped me buy and sell homes
Though there are few guarantees that anyone can give you when it comes to real estate these days, having Shannon represent you in whatever real estate pursuit you have is the smartest choice you could make. We have sold and bought homes multiple times over the past 15+ years and Shannon is, without a doubt and by far, the BEST agent we have had. Real estate is her profession and she is a professional in every sense. This is not her side job or a hobby. She knows what she is doing and, just as her tagline says, she is a proven performer. Less ... More