Stephen Musser

27 years of work experience
Keller Williams Group One, Inc.
10539 Professional Cir Ste 100
Reno, NV, 89521
(775) 525-6864

Ratings & reviews (25)

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Highly likely to recommend
06/30/2015
mtn cat
Listed and sold a home
I would highly recommend Team Musser. They are professional, knowledgeable, and really nice. They take the stress out of buying and selling. They also have a fabulous back office support team. Two thumbs up!
Highly likely to recommend
06/02/2015
hanaleaarabians
Helped me buy home
The best in every regard! Very professional and knowledgable. It's obvious why they are the leaders in their field. It was a pleasure to work with all members of the Team.
Highly likely to recommend
03/11/2015
zuser20140517110551819
Listed and sold a home
What Team Musser did for us will never be forgotten . . . or forgiven! They got a full price--cash--offer within four HOURS of putting our house on the market. We are scrambling like chipmunks on speed to get packed and out of here. I've never before experienced superb Realty service like this, these two seem to be the crown jewels of the Chase Realty program in Reno, NV.
Highly likely to recommend
01/23/2015
g19102
Listed and sold a home
The Musser Team were our Guardian Angles. Their expertise, knowledge and care for their clients was exemplary. They were there for us whenever we had questions, and taught us step by step how things will work in the weeks or months ahead. Alexandria 's way with her clients was like no other. After our house sold, she called us to see how the move went and to inquire as to how we were doing with a few health issues we were having at the time. Steven and Alexandria are wonderful people who genuinely care for their clients. Kristen, their assistant, helped us in so many ways. She gave us support when we needed it, and became a very important part of our lives through thick and then. Less ... More
Highly likely to recommend
01/15/2015
sales2964
Helped me buy home
We're from a different State and were referred to Alexandra by our loan adviser. She was very responsive and even went to check out two homes (physically) taking videos and photos and calling us while she was there. One of those two homes is what we purchased and we are quite pleased with her services and the location of our new home. She has helped our relocating to Nevada Immensely. Do not hesitate to call here for you Nevada real estate needs! Thanks Alex!
Highly likely to recommend
11/27/2014
rchristeck
Helped me buy home
Worked very hard to find us what we wanted and needed. Showed us many different properties and areas and kept us informed throughout the purchase process.
Highly likely to recommend
11/22/2014
zuser20140516140800204
Listed and sold a home
Working with Team Musser was wonderful. Alexandra and Kristen were mainly the people we worked with, and they were both very personable, knowledgeable, kind, and very helpful. They were very prompt in everything they did. We live out of state (away from house being sold by Team Musser) and Alexandra and Kristen helped so much in anything that needed to be done (we couldn't do a lot of it since we were away). Alexandra even drove up the mountain to turn on the water (to prevent frozen pipes), which was amazing. It gave me peace of mind. They go above and beyond to ensure you're a satisfied customer! Thanks Team Musser! From, Christina Less ... More
Response fromStephen Musser
Christina, Thank you so much for the wonderful comments !! Coming to work is always a pleasure when I feel so appreciated by our clients !
Highly likely to recommend
11/20/2014
denise5215226
Listed and sold a home
Alexandra and her team (especially Kristen) helped my sister and me sell a house in Nevada. I live out of state and thought it would be difficult to manage everything remotely but Alexandra and her team provided weekly updates and calls as soon as anything changed. They sold the house very quickly and walked us through the entire process. They even helped us follow up with our lawyer to obtain necessary documents to sell the house. When the weather started to turn cold, Alexandra went to the house (45 minutes away) to turn the heat on to ensure the pipes didn't freeze. Alexandra also had very good referrals to help us with the inspection and any repairs. Her advice was excellent and her knowledge of the process and the market was very helpful. We felt very comfortable throughout the process which is difficult since it's such a major transaction. Thank you very much to Alexandra and her team (especially Kristen). Less ... More
Response fromStephen Musser
Denise, Thank you for such nice comments ! It was a pleasure to work with you and Christina .I will miss talking with you on our weekly updates. Work is so enjoyable and rewarding when I feel appreciated by our clients . Thank you again Kristen and the Musser Team
Highly likely to recommend
11/15/2013
harleysdad8
Helped me buy home
Steve was very accommodating considering that we were out of town for most of process. His knowledge of the area and contacts made the process of purchasing land a confidence inspiring journey.
Highly likely to recommend
11/08/2013
vladimirtolos
Helped me buy home
Steve Musser was very helpful in the whole buying a new home over 400 miles away. we did not live in the Reno area and he took care of so many things for us. he is always happy to help and a pleasure to work with.
Highly likely to recommend
11/07/2013
gregandro
Helped me buy home
My wife and I are doing a more complicated 1031 exchange, selling one property and buying another one. We started in October 2013 and we will complete our buying process before mid November. Team Musser has expertly guided us through this process and has done so in an efficient and quick time frame. I highly recommend Team Musser for your real estate needs. Sincerely, Greg and Rosanne
Highly likely to recommend
08/15/2013
user5094942
Helped me buy home
Alex's knowledge and experience is unmatched! She treats her clients like family, with dignity and respect. She is very punctual and always cheerful and optimistic. Alex is easy to communicate with and is very helpful with understanding the process of Selling, looking for and buying a home! I strongly recommend this team, we can not thank them enough for all they did for us!!! Jodi Padilla
Likely to recommend
08/13/2013
user99598653
Listed and sold a home
The Mussers were very helpful as we put our house on the market and were attentive throughout the process. I would have no problem recommending them. The only fly in the ointment was the use of North American Title to execute the final closing. North American's attention to detail was poor and they appeared disorganized. Interim settlement was done fairly quickly so the bulk of our money was received in a couple of days, but it was over one month before we were finally able to close everything out. Less ... More
Highly likely to recommend
06/21/2013
user2096993
Helped me buy home
Nothing but the best! This Team provides the experience, seasoning and working knowledge to take care of every aspect of your real estate transaction. I am a local mortgage banker with 33 years of experience in Northern Nevada. I have worked with many real estate professionals. Team Musser provides a higher level of expertise and service. Alexandra Musser recently helped clients of mine find their dream home! This was after a year of work with their entire family; helping them position themselves to make this purchase. This is a team of experts that have HEART! Less ... More
Highly likely to recommend
06/18/2013
user59812106
Helped me buy home
Stephen Musser has served me well as my real estate agent. He took me from when I just had an idea of what and where I wanted to buy a house but didn?t know what to do through all of the steps of house buying to the very end of the process. He was very pleasant to be around, had a good sense of humor and answered all of my questions without making me feel stupid. I now own a house that I really like. Thanks Steve Musser.
Highly likely to recommend
02/20/2013
NVPTO
Listed and sold a home
To all, if you are looking for a Professional Team then look no farther. For Team Musser is the only Team you need for all your Real Estate needs. They have served me and my Business Real Estate needs over and above the rest. Thank you Team Musser.
Highly likely to recommend
01/29/2013
user9876515
Listed and sold a home
They helped me with the sale of my mother's house in Carson City, NV. Steven and Alexandra were VERY HELPFUL and I recommend them highly!! They also helped me with the short sale paperwork, and invaluable help dealing with the bank.
Highly likely to recommend
01/23/2013
user8762718
Helped me buy home
The Mussers worked hard to get us into our dream home. We weren't sure the deal would get done due to price negotiations but the Mussers were patience, persistent and knowledgeable. Alexandra's gentle manner made what could have been difficult, easy,
Highly likely to recommend
01/23/2013
user8465444
Helped me buy home
Team Musser is without a doubt the most knowledgeable real estate couple on the Comstock. The titles and properties up here are sometimes difficult and they understand the process of research and history associated with older homes on mining properties.They know ther way around the County offices and are up to date on what homes and land are worth as the economy changes.My wife and I would deal with no other Realtors on this hill. James and Lorraine Clark
Highly likely to recommend
12/28/2011
Naomi44
Helped me buy home
Stephen and his team were fantastic to deal with in finding and purchasing a new home. We were out-of-state buyers, and Stephen previewed multiple properties, providing extensive and accurate analysis and photographs of the prospects. He was extremely responsive to both e-mail and telephone calls, even when he was vacationing out of the country! Stephen makes extensive use of technology, and we were most impressed with his ability to get offers and counteroffers signed via e-mail without having to use scans and faxes. He also provided top-notch referrals, especially his loan recommendation of Patti Boorman of New American Mortgage company. We received excellent service and capable handling throughout. You will be pleased with TeamMusser! Less ... More
Highly likely to recommend
12/09/2011
StephanieErickson
Helped me buy home
Alexandra made our first home buying experience very smooth and easy. She is extremely knowledgable and a pleasure to do business with!
Highly likely to recommend
12/05/2011
sherryccrn
Helped me buy home
Buying a house is very stressful and to add to the mess I was living in another state! Alexandra was nothing short of amazing!!! Her ability to understand my needs and to keep my best interest always at the forefront was outstanding. I will be singing her praises for years to come. I tell all my friends that they should never use any other realtor!!! I can't thank her enough for making my dream become a reality.
Highly likely to recommend
11/02/2011
Cindi Loo
Helped me buy home
My husband and I have had the pleasure of having Stephen Musser help us find a home that meets our needs and desires. Despite the fact my husband and I have very different tastes and preferences, Stephen has done a masterful job of helping us find a home that suits both of us. We are shopping from out of town, and Stephen's professional tools to review and evaluate properties, and his tireless trips to preview properties for us, coupled with extensive photographs and spot-on comments saved us a tremendous amount of time and money! Stephen and his team work together to bring together all the elements necessary to purchase a property that works for us, to find a lender who can get the loan done quickly, and arrange for all of the other professionals involved in a real estate deal to come together to get it closed! Less ... More
Highly likely to recommend
11/02/2011
Craigfarnum98
Listed and sold a home
The Musser team not only sold our house, but helped us avoid a potentially disasterous financial situation for us. Everything from getting a fair price for the house to negotiating with our bank was done quickly and professionally. I referred a neighbor to them after our positive experience and things worked out equally well on their end.
Highly likely to recommend
11/02/2011
yoggibear60
Listed and sold a home
Very, very pleased with the professionalism and friendly service---highly recommended. There was never a question unanswered; I was kept updated regularly; he held my hand through the sale from start to finish! If I ever buy or sell agin, I know where to turn.