Malcolm and Jolynne Ash

24 years of work experience
Berkshire Hathaway HomeServices
5 Centerpointe Suite 150
Lake Oswego, OR, 97035
(503) 887-0515

Ratings & reviews (12)

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Highly likely to recommend
04/16/2015
opus17
Helped me buy home
We have two pieces of advice for anyone looking to buy a house in the Portland area. (1) Make sure to get yourself a Buyer?s agent. (2) Make sure that Buyer?s agent is Jolynne Ash. Coming from out-of-state, Jolynne helped us buy the perfect home in the perfect neighborhood for us. She helped in every step of the way, she even recommended a agent for selling our previous house. We?re so happy, we never plan to move again ? but if we did, we would be sure to contact Jolynne.
Highly likely to recommend
11/20/2013
resident93
Listed and sold a home
In all, due to career moves and parents' estates, I have sold ten homes. None were bad experiences. But working with Malcolm was something else. He was knowledgeable about real estate and market conditions, and professional in all ways. And he was something much more than that. He was always willing to help with things large and small. He found contractors for repairs and negotiated good prices. He actually fixed a few things himself! He responded almost instantly to my questions. In short, he was available and eager to be helpful. Let me also mention that Jolynne Ash was my buyers agent when I bought what I hope will be my last home. She also was terrific and I recommend her enthusiastically to anyone looking for a buyers agent. Less ... More
Highly likely to recommend
10/20/2013
skier123
Listed and sold a home
Malcolm was exceptionally knowledgeable, professional, and patient from start to end. With a detailed market analysis and careful staging we were able to establish a selling price near the upper end of the market at the time. Together we identified some repairs that would have to be made well before the inspection, so there were no surprises at that point. We considered upgrading carpets and appliances before going to market, but decided that was better to negotiate with buyers. That would give buyers the maximum flexibility. Malcolm was always quick to respond to questions and provided sound advice throughout the process. When the first buyer walked away, Malcolm was able to help us negotiate a successful sale with a second buyer in about one week. When the contract on the leased home we were planning to move into fell through, Malcolm and Jolynne went way beyond expectations in helping us with a place to live for a month while we found another place. Thanks, for all the help and watching out for us like friends. We would highly recommend them. Less ... More
Highly likely to recommend
08/14/2013
user3259066
Helped me buy home
Being from out of state, my husband and I were anxious to do the home buying process without being present. But Jolynne was so forthcoming about what to expect and kept in contact with us about how the process was going. The two weeks we spent in Portland looking for a home, Jolynne drove us around the city being our own personal tour guide along the way. She knew which neighborhoods had good schools, which streets were clean and family friendly, and she would give us her honest opinion about any house we were interested in. She always told us that her job was to find us a house that was a good investment for the future, not just one we liked aesthetically. And I'm glad we listend to her because no only do we have a house we love, but we also have one that is a good investment for the future. Jolynne communicated effectively, fought for what we wanted as home buyers, and knew to speak up for things that we never would have though of on our own. We are so pleased to have had her as our agent and if you are looking for someone knowledgeable, thorough, and on your side, then you should definitely consider Jolynne. Less ... More
Highly likely to recommend
03/25/2013
user6566861
Helped me buy home
I could not have asked for better agents! Malcolm and Jolynne were quick to respond, answered all of my questions and were overall just great to work with. At first I was hesitant about signing on a a real estate agent, I was looking for my first house and was extremely nervous about the entire process. I found Malcolm and Jolynne and they sat down and wanted to find out exactly what kind of property I was looking for. Malcolm was always available to answer my questions, there were multiple late night calls and early morning texts that I sent to ask questions not just about the house, but the home owning process, mortgage, utilities, HOA etc. Malcolm answered all of those questions and really made sure that I understood the entire process from beginning to end. I have now been in my new home for 3 weeks and love it. I can't say enough good things about Malcolm or Jolynne as they made my entire first house experience wonderful and as stress free as possible. Less ... More
Highly likely to recommend
03/21/2013
user4263221
Helped me buy home
Jolynne and Malcom were very helpful and knowledgeable about the area. I had actually reached out to Jolynne a few years before we even moved to Portland and she sent me very helpful information. My husband and I were impressed by how much she knew about the area and the market. Jolynne was always responsive when we reached out to her and it was very easy to work with her. I would definitely recommend her, especially for those folks moving to Portland from out of town as she really helped us figure out what area was best for us. Thanks! Less ... More
Highly likely to recommend
01/21/2013
user6415652
Helped me buy home
Exceeded my expectations. I contacted Jolynne and Malcom Ash after viewing her very informative and helpful website, a guide to Portland area neighborhoods and markets. As an out-of-town buyer, I contacted Jolynne with a set of price and feature parameters. She sent me a set of appropriate listings promptly. When I visited Portland, she took us to view the listings, and I found her knowledgeable about specifics of markets and potential advantages and drawbacks of properties. When we found a property to bid on, Jolynne helped facilitate the purchase process by staying in touch with the seller and lender. Malcom attended the pre-closing walk-through on our behalf (more than I would have expected for the very modest buyer's agency fee we paid) and provided a helpful report. They stayed in touch right through closing. An experience, able and knowledgeable team. Less ... More
Highly likely to recommend
12/26/2012
user75119
Helped me buy and sell homes
After taking a new job which required relocation, my family and I were on a time restraint to find a new home in the area. My wife and I have purchased numerous homes in the past few years, from primary residences to investment homes and were not new to the process of buying a home, but doing so on such a time constraint was definitely a new adventure. Malcolm made an immediate great first impression with his quick responses and attention to detail. You could tell he loves a challenge as he knew we were in a time crunch. Not only were we selling our home in Bend but also needed to purchase a new home at the same time. He was always available and responded timely to every email and call, which I appreciate greatly. After finding a home and getting an accepted offer Malcolm continued to really help through the process as I was tied up traveling and with my new job. He was present for everything from the inspection, sewer scope, and also any scheduling any repairs through the warranty department. He not only spoke to them all directly on my behalf but organized all repairs and ensured everything was completed timely and accurately. I have worked with many different realtors over the years and Malcolm will definitely be our go to person going forward. He knows what he is doing, is organized and always gives an honest opinion. Thanks Malcolm! Less ... More
Highly likely to recommend
07/17/2012
user914980
Helped me buy home
Malcom and Jolynne were so awesome through our home buying process. We were pressed for time and coming from out of town. They were very responsive and worked around our schedule. They were very helpful in finding houses that matched our criteria, and provided expert opinions when we had any questions or concerns about a house. We really appreciate all they did for us and will definitely be recommending them to friends and using them again in the future.
Highly likely to recommend
06/28/2012
user9094032
Helped me buy and sell homes
Althougth Malcolm was our realtor, he collaborated with Jolynne to insure the best coverage for the client. Malcolm was very hands-on in the home inspection process negotiating the repairs to be made vs. those that would not be made. He had excellent recommendations for vendors to do the repairs in a timely manner. In addition, although we already had loan approval, he recomended a more cost-effective financial institution, saving us several thousand dollars. We would recommend Malcolm highly and will use him for our real estate transactions in the future. Less ... More
Highly likely to recommend
06/27/2012
user778794
Helped me buy home
We are first-time homebuyers and had an exceptional experience with Malcolm Ash. We had been using his website to browse MLS listings for several months before seriously looking into buying a home. When we did inquire about a property online, Malcolm called us within a couple of hours and we immediately felt comfortable with him. Since we were coming from out of state, we spent a few weeks communicating with Malcolm by email, revising our list of properties we planned to look at, and discussing the most important characteristics we were looking for. He was extremely responsive, returning emails or phone calls very quickly. We arrived in Portland with one weekend to look at properties and Malcolm was fully prepared to work within our time constraints. He was patient, easygoing and knowledgeable through the whole process. When we made an offer on the house, Malcolm was great about walking us through everything we needed to know. The sellers initially ignored our offer (much to our dismay, because we REALLY wanted the place) and Malcolm was able to contact the sellers agent who convinced them to make us a counter offer. They agreed, and the deal was done! We have just moved into our first home and couldn't be happier with our whole experience. Malcolm really made it easy for us, and was great about helping us make the whole deal happen from afar. I also want to point out that Malcolm connected us with Jennifer Leon at Umpqua Bank, who was our mortgage officer, and she was also fantastic! I had heard horror stories about the process of applying for a mortgage, and we really had a very pleasant experience. I would highly recommend her to anyone looking for a lender. Less ... More
Highly likely to recommend
06/05/2012
user439688
Listed and sold a home
Malcolm worked with me for over a year as I prepared to put my house in Oregon on the market this spring. I was impressed with his commitment during the intervening months to keep me updated on the state of the market. We set a timeline to maximize our chances for a quick sale and he did all the legwork to navigate the cumbersome path of communicating with my renters and with my property manager to ready the house with interior and exterior repairs and maintenance. Malcolm anticipated my concerns, he addressed my anxieties, and his professionalism and breadth of knowledge was a comfort to me as a long-distance seller. I would recommend Malcolm's services to all sellers and purchasers. Less ... More