Bill Nelson / Your Home Free!

29 years of work experience
Bill Nelson (Your Home Free)
3000 Village Pkwy #400
Highland Village, TX, 75077
(469) 240-1080

Ratings & reviews (146)

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Highly likely to recommend
06/01/2015
zuser20140804063858331
Listed and sold a home
Bill and his team were the best team I have ever had to deal with in the selling of one of my homes, True professional, Casey did a great job of keeping me informed all thru the process it did not matter if it was 7:00 in the morning or 10:00 at night she responded to my needs immediately. This truly is best real estate team in Texas :)
Highly likely to recommend
05/22/2015
zuser20140731074646891
Listed and sold a home
I would highly recommend Bill and his entire team. We have sold many homes in different states and it is usually a very stressful experience. But not this time, Bill and his team were very professional and handled everything from start to finish with the utmost speed and accuracy, leaving us with basically just packing and signing the closing papers. Best selling experience we have ever had. Thanks Team Nelson.
Highly likely to recommend
04/30/2015
Michael Curran
Listed and sold a home
One word to describe Team Nelson would be AWESOME! I worked with Bill, Andra, Andrea and Kelly. They respond to e-mails and phone calls quickly and are experts in every aspect of buying and selling real estate. We used Team Nelson to sell our house and buy a new house within 30 days of each other. They were the smoothest real estate transactions I've been involved with and stress free. I've recommended them to friends, co-workers and neighbors. Thank you, Team Nelson!
Highly likely to recommend
08/20/2015
helenskp
Helped me buy home
It was a pleasure to work with the Nelson Team in the purchase of our new home! We received helpful information upfront from Bill that the home we wanted was a Relocation and that affected the price we offered. The paperwork was expedited and everyone was professional and pleasant. We felt we received the "white glove treatment"!
Highly likely to recommend
08/19/2015
amanda449
Helped me buy and sell homes
The entire team at Team Nelson provided a fantastic experience. Responses were always timely. They also went above and beyond for us when our move-in to our new home created some issues. We will continue to recommend their services to anyone in need!
Highly likely to recommend
08/04/2015
jared78
Helped me buy and sell homes
Bill Nelson and Team Nelson were absolutely amazing to work with! Bill came highly recommended from our lender as well as a personal friend, who used to be a Realtor. From our first conversation on the phone, I felt that Bill was definitely the right Realtor for us. He was very personable and showed a genuine interest in helping us sell our home and find a new one. It also didn't hurt that he will sell your home for free when you buy a house through him! That saved us a huge amount of money! Bill gave us great advice during the entire process. Each and every person on his team were a joy to work with. We cannot thank Bill Nelson and Team Nelson enough! Less ... More
Highly likely to recommend
07/22/2015
bakercathleen
Helped me buy home
The Nelson Team was amazing! Very professional and honest. Our agent Casey Briner got our house sold in 3 days. Then helped us find a rental house until our new home was completed. She was there for us in a heartbeat when anything went wrong. The entire selling, renting, building and then finally purchasing our new home process was stress free because of Casey and her team.
Highly likely to recommend
07/01/2015
MarilynGrady
Helped me buy home
Tricia Hoffman was amazing to work with and very helpful! You can not go wrong with her if you are looking for a house! She made purchasing my new house a very painless and pleasant experience.
Highly likely to recommend
05/11/2015
lisamp992
Listed and sold a home
Bill's entire operation is top notch!! I worked specifically with Lori who is an absolute gem. She walked me patiently through everything and was very responsive any time I hit a few snags with my buyers. They were realistic, supportive, and reachable at all times. If I sold another house I would not want anyone else. Thanks for making it as painless as possible.
Highly likely to recommend
04/14/2015
mjanczewska
Helped me buy home
Overall the process was great. Both Andrea and Ray were always available to help if there were any problems. We managed to get the home under contract and closed within 4 weeks. I would not hesitate to recommend Team Nelson for my real estate needs.
Highly likely to recommend
04/10/2015
rhondavines7
Listed and sold a home
Tricia Hoffman was excellent! She understands the local market and provided advice on preparing the home for sale. She kept us informed of showings and feedback. Highly recommended.
Highly likely to recommend
03/28/2015
CCerny
Listed and sold a home
They were the absolute best choice. They knew the DFW area and what was happening in it. They worked and negotiated great for us. If it had not been for them and the way they handled business we would still be looking for a house. You just can't asked for a better combination to have when selling or buying a home then Ray an Andrea. They are honest, hard working and caring people. We got a great home and a great deal and it has been a joy to work with then. I would highly recommend them to anyone selling or buying in the DFW Metroplex. Less ... More
Highly likely to recommend
03/12/2015
nishanye
Listed and sold a home
Bill Nelson & Casey Briner done a fabulous job selling our home. I would highly recommend them to someone selling their home. From the way they handle contract to the marketing of our home it went seamless and we could not be happier. Thanks again and I look forward to closing on our new build we are doing.
Highly likely to recommend
03/10/2015
Suchahope312
Helped me buy home
Bill and the Home Free Team provided excellent service and got me in my new home as quickly and painlessly as possible. Their methodical approach to purchasing a new home and selling my previous home allowed me the least amount of stress I have ever incurred throughout this type of process. Could not have asked for a better experience.
Highly likely to recommend
01/07/2015
dordelheide
Helped me buy home
We have used Bill and Andra for 3 transactions, the purchase of two residences and one commercial building. In every case the service has been outstanding. Specifically Bill's knowledge of the market condition and how it is applied to our specific requirements and his negotiation skills to close the contract. Andra and her support team are very responsive to our inquiries, right up to and including closing.
Highly likely to recommend
01/03/2015
user5985415
Listed and sold a home
We used Tricia Hoffman with Team Nelson to help us list our home. She came very well prepared to list our home, all of the comp's were in order and contracts ready to sign. Even though we have sold two other homes"by owner" and are very familiar with the process, she still took the time to explain everything that was necessary to list. She did a fantastic job marketing our home; the pictures were fantastic and the listing description was perfect! Thanks to her expertise, we had a full price offer within six hours of listing! Thank you so much, Tricia!! Less ... More
Highly likely to recommend
12/17/2014
1 innerpeace
Helped me buy home
Bill and his Professional Team simply DID WORK HARDER!!! They took us around and truly listened to our needs and wants in a home. They negotiated a price that was much less than we could have hoped for, as a Buyer I would highly recommend them! Professionalism was the main factor of Bill and his team. They did not baulk at the numerous phone calls and emailed questions and concerns we had during the process. Thank you for such a wonderful Experience!!!
Highly likely to recommend
12/22/2014
mysticalstorm3
Listed and sold a home
Wow !!!! We finally found the agents agent! Bill and his team are honest fair and most of all say what they will do and do it. I was a wonderful selling and buying experience thanks to Bill although some other agents tried to spoil our joy nothing was further from the truth. He is awesome and will be our only agent from here on. THanks Bill and your team. Joe and Katie
Highly likely to recommend
10/27/2014
HeatherGaudet0
Listed and sold a home
Bill and his team helped us sell our house and get the price we were looking for. Beginning with helping us stage the house and pointing out features that would improve the appearance and sellers viewing experience they were great. The photographer he uses is incredible. Special accolades go OUt to Andrea. in addition to selling the house, Bill and his team helped us find a new home, again Andrea was fantastic.
Highly likely to recommend
11/25/2014
bobtmick
Listed and sold a home
Bill and Team sold our home in record fashion and guided us in the right direction to find a new home of our dreams. They are the most professional, hard working team I have ever worked with and will be my only choice should the need arise again to sell or buy a home. They as they say, simply work harder!
Highly likely to recommend
05/06/2014
user2187259
Listed and sold a home
Bill Nelson went over and above in every category in the selling of our house. He was prompt, thorough, professional, hard working, precise, and dedicated to every need I had as a seller. He did his homework from start to finish on the sell of our house and got us even more than we had expected. I highly recommend Bill Nelson for Anyone looking to sell their house. First class from start to finish!
Highly likely to recommend
04/23/2014
jackfdahman
Helped me buy home
Bill was very helpful and wise. He was patient and we could tell he really wanted to make sure we bought the house that was right for our family. He never rushed us or pressured us. Bill was always friendly, professional, and his knowledge and expertise led us to the perfect home. We highly recommend him and his team!
Highly likely to recommend
04/13/2014
rthorpe6
Helped me buy home
Bill pointed out things he knew would bother me about houses we looked at. He worked as my advocate not as just a salesmen trying to close a deal. He helped me make a better purchase. I really liked working with him. I recommended him to both my brother and sister who also used him to find houses in the area. We are all big Bill Nelson fans!
Highly likely to recommend
02/22/2014
BariWaitzman
Listed and sold a home
Bill Nelson has surrounded himself with an exceptional support team. Bill is well known in our local area as the "go-to" guy for all things real estate related. However, that didn't prepare us for the experience we had in Team Nelson listing and selling our home. It was an eye opening experience to watch Bill go to work in the background getting our home networked, shown, sold, and closed. Bill and the team deserve the reputation they have as the top-producing, most ethical real estate group in North Dallas. Less ... More
Highly likely to recommend
03/10/2014
janedisanto
Listed and sold a home
Bill Nelson is the guy you want working for you whether you are buying, selling, or both. Professional through and through, Team Nelson has experts that specialize in each phase of the home sale and purchase process. Within one week of listing with Bill, we had done over 20 showings and had a full price offer with more coming in. During our purchase phase, Bill exceeded our expectations of a buyer's agent to get us into the home we wanted within our price range. Bill is the guy that everyone in the industry knows and respects. If you are doing anything with real estate, make sure Bill is representing you. Less ... More
Highly likely to recommend
03/06/2014
Jscott4549
Listed and sold a home
Bill Nelson and his team did an outstanding job selling my home last year. We were kept in constant contact each step of the way. Honestly, from start to finish it all went smoothly. Hard to believe but my home sold in a few days. Yes, they really are that good. As a matter a fact, we sent a family member over to Bill recently and he was thrilled when they found the perfect home for him. Thanks again Team Nelson!
Highly likely to recommend
03/02/2014
KatSitlington
Listed and sold a home
My wife and I used Bill Nelson to sell our house in Coppell and buy another one in Flower Mound. In our marriage we have moved several times and have lived in three states. The quality of service and professionalism we received from Bill Nelson was by far the best we have ever experienced. He was always prompt, did exactly what he said he would do and told us the truth. His knowledge of the business is obvious, and along the way he provided several helpful suggestions. His team is just the best. They were on top of everything and communicated with us almost daily. All the guesswork was taken out of everything and every detail and every deadline were met easily. He thought we could sell our house quickly and it went the first day in a few hours. The offer we received was for more than the asking price which was a pleasant surprise. The home we bought was in a great location and received more offers than ours. It was Bill?s advice that enabled us to make the offer that the seller accepted and we got exactly what we wanted and we paid a fair price for the home. Bill and his team have the highest endorsement I could give. If you need a realtor? Bill is the one. You absolutely will not be disappointed in any way. Less ... More
Highly likely to recommend
02/27/2014
user97048470
Listed and sold a home
Very professional team! Everything was handled very well and they were really organized. Made our home selling experience a lot smoother. Always answered calls and took care of our concerns. Would highly recommend Bill and his team!
Highly likely to recommend
02/19/2014
user4561498
Helped me buy home
We bought a home through Bill when we moved from out of state and knew very little about Texas. He offered great guidance on areas to live in and we couldn't be more pleased with our neighborhood. Both Bill and Andra are professional and knowledgeable; you can trust that they've got everything covered. I'm so grateful that we weren't impressed with the first realtor we contacted and ended up finding Bill!
Highly likely to recommend
02/19/2014
Dameon Bryant
Listed and sold a home
Loved working with Bill and his team! Our home sold in 2 days and he negotiated a great price on our new home as well. When we move again we will definitely use Bill - TeamNelson! The people that work for Bill are very responsive and helpful.
Highly likely to recommend
06/11/2015
user1375608
Listed and sold a home
The Nelson Team was GREAT !!!! They sold our house in less than 24 hours. The first offer did not work as the buyer chose a different house but the second offer was even better. It saved us over $2000. We are loving our new house.
Highly likely to recommend
05/14/2015
slhansen50
Helped me buy and sell homes
Team Nelson was very different (in a very good way) from other realtors we considered when selling our home. Other realtors wanted us to spend thousands of dollars for updates and upgrades to our home. The risk to doing that was spending money on flooring and counter tops that the potential buyers might not like anyway. Team Nelson saw that our house was in very good condition, and took the "sell what you have" approach. It took a little longer to sell our house, but the price we received netted us more equity than if we had spent a lot of money on updates and upgrades. Team Nelson's "Your Home Free!" process works very well, and is a wonderful money-saver. Less ... More
Highly likely to recommend
05/12/2015
director forbis
Helped me buy and sell homes
This team was awesome! They must have shown us 30+ houses in a tough market. Everyone on the team was quick to respond and was very helpful with the stress of selling/buying a home. Their close connection with Rodney Anderson (Supreme Lending) really helped our loan run smoothly.
Highly likely to recommend
04/23/2015
jgthomp3
Listed and sold a home
You don't just have a realtor working for you when selling. You have a team. The Bill Nelson Team recommended I price my house $5k over what I thought was top dollar. Thought it was too high at first, but trusted their process and expertise. They sold it $2k over list. All on 0% commission!
Highly likely to recommend
04/22/2015
user66381
Listed and sold a home
We used Bill Nelson and his team to sale our house in April of 2015, and were very pleased with their service. Our house sold over one weekend, and we received 8+ offers with the one we accepted being over our asking price. All of the photos were professionally done, and those along with a thorough description of our home were posted to all of the real estate sites. The process was surprisingly easy, and Bill and his team were always available to answer any questions we had.
Highly likely to recommend
04/13/2015
stevek11
Showed me homes
Raymond Vasquez with "Your Home Free" Team Nelson was very helpful, pleasurable, professional, and informative during our whole process of searching for a home to the closing process.
Highly likely to recommend
04/11/2015
smorse73
Listed and sold a home
Bill and his team were great. I could not have asked for a better group to sell my home. The advice they provided throughout the process helped me get the home sold quickly. Their knowledge of the DFW area was so beneficial in helping set the price point for the home and also provide me an expectation on how quickly the home would sell.
Highly likely to recommend
04/02/2015
user33818528
Listed and sold a home
Bill is a straight shooter and when you are dealing with your biggest investment you are going to want his no bull style. His team was responsive, driven, follow-up was excellent and the attention to detail was awesome. I would choose Bill Nelson and his team again.
Highly likely to recommend
03/28/2015
CurtisHawn8
Listed and sold a home
They were the absolute best choice. They knew the DFW area and what was happening in it. They worked and negotiated great for us. If it had not been for them and the way they handled business we would still be looking for a house. You just can't asked for a better combination to have when selling or buying a home then Ray an Andrea. They are honest, hard working and caring people. We got a great home and a great deal and it has been a joy to work with then. I would highly recommend them to anyone selling or buying in the DFW Metroplex. Less ... More
Highly likely to recommend
03/19/2015
zuser20140525131505640
Listed and sold a home
Saved us thousands and had the knowledge to hit the market right on the money! Very proud to of had them represent us! All questions were answered and having the whole team divide each section of the sales process and conquer it to make us very satisfied sellers!
Highly likely to recommend
03/04/2015
applepie999
Helped me buy home
The very first day we contacted Bill's office, they provided us with comps for houses in the area of interest to us. Bill contacted us that same evening and listened to our needs and wants and helped us talk through our decisions. Later on a friendly member of his team helped us visit the homes that we had chosen to look at and allowed us ample time to look at them. Bill did a great job when it was time for negotiation. When we need the services of a realtor, we will definitely contact Bill again. We also think that his policy to sell your home for free, when you buy a home through him is impressive. Less ... More
Highly likely to recommend
02/11/2015
mexicomarisa
Helped me buy home
Wonderful service and knowledge from beginning to end! Fabulous staff with many experts to help every step of the way of your home buying experience. Definitely would recommend Your Home Free to friends and family!
Highly likely to recommend
01/26/2015
codemaster63
Helped me buy home
Every person I dealt with at Team Nelson was very professional and courteous. They provided me with house listings that fit my requirements, and were very quick at responding to any requests or questions I had during the home buying process.
Highly likely to recommend
10/13/2014
BenSingleton
Helped me buy home
Dave is an awesome agent. He always goes above and beyond to make home buying a great experience. He also negotiated a new garage door and some reno money. Thanks Dave!!!
Highly likely to recommend
09/26/2014
utxrwilson
Helped me buy and sell homes
Top notch in every respect. Bill understands the market and helped us with our offers making sure we were making reasonable/fair offers. Andra is very responsive and made sure all of our concerns were addressed. Lori kept us informed about all of the details about the contracts for both homes. Kelly and Gene were great showing us a lot of homes. We count everyone at Team Nelson to be a friend.
Highly likely to recommend
09/11/2014
b30best
Listed and sold a home
Greatest team ever!! Have become like family!! This team guided me through some unfortunate delays and difficult negotiations with much patience and great skill. I will highly recommend them - they are the number one team in the area.
Highly likely to recommend
08/19/2014
nic02utd
Listed and sold a home
We bought and sold our home with the Nelson Team. Every member of the team that we worked with was knowledgeable and helpful! They list on ALL the major sites and the photographer was amazing. Our house sold in one day!
Do not recommend
08/13/2014
zuser20140223231656199
Helped me buy and sell homes
They just do not help at all! after talking with them and getting to do business, they did not answer my calls and I got to find Somebody else . I lost time waiting for them because I'm selling two properties and looking for new ones in frisco, so finally I get in touch with a very professional realtor .
Do not recommend
07/19/2014
bulldoglover1
Listed and sold a home
Bill Nelson is great at selling homes in massive numbers, but finding a home for the buyer is a different story. What you will get are automated lists with criteria for homes you may or may not have asked for. Prepare to search night & day to find your own home. With the exception of the agents who physically show you the homes, don't expect good service. Putting your home on MLS & advertising your home is Bill's specialty.
Highly likely to recommend
07/14/2014
jmm47
Listed and sold a home
we contacted Team Nelson regarding selling our home in Lewisville and purchasing a new one in Frisco. Bill & Kelly came to the house, did an evaluation and made some suggestions. Within a week we listed our home and it sold within 10 days. Finding a new home was a bit of a challenge and we began to get nervous but did find one and were able to close on it the same day we closed on the sale of our home.
Highly likely to recommend
07/07/2014
hlisa81734
Listed and sold a home
Team Nelson made the listing and sale of our home fast and easy. They were always on top of everything and have fantastic communication. They are the best!
Highly likely to recommend
07/04/2014
georgianacarr
Listed and sold a home
Very professional! Their advice was invaluable and helpful in the entire process. Communication between them, us, and the buyer's agent was fast and courteous. The entire selling process went well without any hitches and we believe it was because of their team approach to selling our home. Thank you!
Highly likely to recommend
06/23/2014
user1272280
Listed and sold a home
Team Nelson was great! They listed our house and we had multiple offers in 24 hours. They are very responsive, professional and I truly can't say enought about how helpful they were. After they sold our house they helped us in buying a new one. If we ever buy or sell another house we would definatly use them!
Highly likely to recommend
06/21/2014
rdgbw
Listed and sold a home
We listed our house by owner initially, but soon tired of weeding out legitimate inquiries and offers. Many agents called & mailed us trying to get our listing, but Casey & David were the only ones to personally stop & knock on our door. They were respectful and informative without being pushy, and showed an initiative no-one else had. We assured them our listing should we decide on a different approach. A short time later we decided to work with a realtor and contacted Team Nelson. We met with Bill, the owner, & Casey and decided to list with them. Their approach was straightforward and simple with the results providing the evidence of their effectiveness. Our home was under contract within 3 weeks and the ensuing weeks till close were problem free. Andra, administrative support, provided reasonable and helpful communication throughout the process completing a competent team of professionals. Because we have transferred frequently throughout the past 10 years and have worked with numerous realtors, we are understandably impressed when we encounter exceptional. The level of experience, honesty and efficiency of it's employees allows us to highly recommend Team Nelson as THE people to work with for any and all of your Real Estate needs. The Wildman Family Less ... More
Highly likely to recommend
06/16/2014
zuser20140616093827072
Helped me buy home
Tricia Hoffman is an excellent realtor. She takes time to get to know her clients and to truly understand their wants and needs. She found a home for me that was exactly what I was looking for. She felt more like a friend than a realtor. I would definitely recommend Tricia to my friends and family.
Highly likely to recommend
04/30/2014
jus4weezer
Helped me buy home
Tricia Hoffman sold a property for us last year, everything went smoothly. She also helped us find our dream home and is in the process of selling our current home. She is great to work with and has been invaluable to us.
Highly likely to recommend
04/29/2014
user1278733
Listed and sold a home
Tricia is very knowledgable and made the whole process very easy! She Always kept us up to date on what was happening. This is the second time we have used Tricia and both times have received profession service.
Highly likely to recommend
04/16/2014
oldtownbush
Helped me buy and sell homes
We sold and purchased through The Nelson Team. First, I was shocked at the resources they committed to selling out house for FREE. Professional photography, frequent updating on the websites, and expert market analysis. We had three offers above asking price in the first twelve hours. Our purchase was just as smooth. The Nelson team puts the weight of a very large realtor behind you, but retains a personal touch. They have subject matter experts that take you from contract to closing efficiently and expertly. HIGHLY RECOMMEND! Less ... More
Highly likely to recommend
04/05/2014
jstankewitz
Helped me buy and sell homes
David McClelland of Team Nelson was simply a great guy to deal with period! As stressful as buying and selling a home can be he made all of the paperwork as easy as it could be and calmed the many concerns we had with his vast knowledge and easy going demeanor. We bought a new home and sold our old home with David and I wouldn?t hesitate a second to recommend his services to anyone! He was so good that at both closings he questioned and corrected the title people multiple times. Could not have asked for anything better in an agent! Less ... More
Highly likely to recommend
03/26/2014
jlvellekamp
Listed and sold a home
Team Nelson helped us buy and sell a home and were very patient with my many questions and calls. When looking for a new home, went back to the homes a second time in the same night so my husband could look and never looked annoyed or impatient!
Highly likely to recommend
03/04/2014
Cook Marlene19
Listed and sold a home
I worked with David McClelland and he was stellar. My home sold within a matter of hours. He told me what was going to happen before it actually did - I was prepared. What I was not prepared for was the loan process - went with the recommended company my new condo used.
Highly likely to recommend
02/11/2014
hillary hardin
Helped me buy and sell homes
We were thoroughly pleased with Team Nelson! It was as smooth of a process as it could have been. We hope to be in this home forever, but if we ever need a realtor, Team Nelson is our pick without a doubt!
Highly likely to recommend
01/21/2014
dbshockley
Listed and sold a home
I was pleased with the market data and updates provided by Team Nelson on a regular basis. I also thought the photographer did an outstanding job of taking pictures for the online profile. We were looking to sell quick at a good price. We sold for more than our ask within 36 hours of listing and showing the home to other brokers.
Highly likely to recommend
12/07/2013
kevin1287
Helped me buy and sell homes
We were extremely happy with the sale price of our home. And it sold within 1 day of being listed after the first showing. And the icing on the cake is the 0% commission that we had to pay to Team Nelson. They were very helpful in finding us a new home that we love even more than our last one. We didn't know that was possible. We really enjoyed working with their team. They were very friendly and responsive to our needs.
Highly likely to recommend
12/05/2013
zuser20131205120350937
Listed and sold a home
We enjoyed working with Bill. He knew what it took to get us a home at the price we could afford and nonetheless our dream home! Thanks Bill! Bill listed our home and sold it and then helped us purchase a new home
Highly likely to recommend
12/05/2013
ohana byrne
Helped me buy and sell homes
Very hands on and they walk you through every process. Always available to answer questions and you never have to wait to get a reply back. Top quality!!
Highly likely to recommend
08/16/2013
user7682578
Helped me buy and sell homes
Everyone on the Team Nelson was on board selling our house and finding a new place for us in a crazy market. The loan officers they used and the inspection service they recommended where great. They made the experience of house selling the best it sould be. Would recommend them to anyone I know.
Highly likely to recommend
08/15/2013
user4526808
Helped me buy and sell homes
The Team Nelson staff was always courteous and helpful. They went beyond my expectations with showing our home, giving advice on our new home purchase, and with the closing process. They returned phone calls and emails very quickly. We couldn't have asked for anything more!
Highly likely to recommend
07/05/2013
user5207686
Listed and sold a home
Tricia's knowledge and expertise in real estate made the home selling process a very smooth and welcoming experience. She was very quick to respond to any and every question, and made sure we understood and were comfortable with every step along the way.
Highly likely to recommend
05/16/2013
user3685133
Helped me buy and sell homes
Karla was always very quick to get back with us, even if it was a text to say she was busy at the moment but would respond later. She is also very honest and advised us on some decisions that may have impacted her commission, but they were the best decisions for us. Overall, we were very pleased with the services we received, and looking back, realized we were given the shaft with our previous Ebby realtor (several years ago) as a first time home buyer, when we didn't know anything about buying a house. We hope to be in our new home for a long time, but should we need to sell again, we wouldn't hesitate to use them! Less ... More
Highly likely to recommend
05/15/2013
jkdavid
Listed and sold a home
Jayson and Leanna, were very professional, honest and knew their stuff about all the homes they showed us. They had it sold in a very short period of time compared to others in the same area. We also got full asking price. Way to go Jayson!
Highly likely to recommend
05/14/2013
user5457338
Listed and sold a home
Karla was great. Amazing personal touch, flexible and understanding. Listed for free and allowed us to make more money on our first home. Never complained about having to drive us all over the place!
Highly likely to recommend
05/14/2013
user8038036
Helped me buy and sell homes
We had an absolutely wonderful experience with Team Nelson/Your Home Free and I would recommend them to anybody! We first met with Ken Davis to discuss the details of listing our house. He came fully prepared, having already pulled comps for our neighborhood to determine a fair and reasonable selling price. He also politely suggested updates to our house (re-staining the deck, decluttering rooms,etc.) to improve the look. We met Karla Davis a few days later to look at houses. Karla was great to work with. She quickly got a feel for what we were looking for in a new house. A few days later when both Ken and Karla were unavailable to meet with our demanding schedule, Justin "Hutch" met with us to continue to look at houses. No matter what time we wanted to look at houses, one of the three was always available and worked with us as if we were their only client. I would highly recommend them to anybody looking to sell their house, as their price can't be beat! Less ... More
Highly likely to recommend
05/14/2013
user4459521
Helped me buy and sell homes
Karla and Ken are awesome. They helped us on everything. When Karla was showing us homes, she would tell you her thought of the home immediately and would see things you didnt and let you know what is good or bad about the home. She spoke her mind and we really appreciated everything she did for us. We finally found our home and we love it. Thanks Karla and Ken for helping us out.
Highly likely to recommend
05/14/2013
user67735058
Helped me buy and sell homes
I interviewed several agents when starting the process to buy a new home and sell my existing residence. I knew within five minutes of meeting Tricia Hoffman that she was the agent for the job. She is articulate, intelligent and a true professional. She helped me negotiate a great deal on my new home and was very helpful with her advice on preparing my existing residence for the market. We listed my home on a Friday and I received a text from her on the next day, "We have an offer!". I am all about customer service! If you say you are going to do something, then do it! No more simple than that. Tricia delivered what she promised in our first meeting, a no non-sense honest approach to buying and selling a home for me and my family. That's what I wanted and that's what I got. You will not go wrong with using Team Nelson and Tricia Hoffman. Less ... More
Highly likely to recommend
05/13/2013
TamiMillspaugh
Helped me buy and sell homes
Tricia did an excellent job at selling our house and helping us to buy our new house. She was attentive, exhibited strong negotiation skills and got the job done extremely well. This is the best experience we have had with a realtor and strongly recommend her to anyone looking to buy or sell.
Highly likely to recommend
05/13/2013
user3871001
Helped me buy and sell homes
Team Nelson had a buyer for my home before I even put it on the market. This is an amazing group of knowledgeable realtors who are place customer service first. When finding a new home to move into, they make sure that you know exactly what you are getting so that you can make an informed decision. I will definetly use them the next time I am interested in moving. I highly recommend them. Thanks Team Nelson for all your hard work and professionalism!
Highly likely to recommend
05/13/2013
user55130473
Listed and sold a home
I admit I was a skeptic about putting up THE SIGN. But, you made us beleive in your advertising, and mode of operation! Team nelson was more than helpful. They answered all of our concerns quickly and with compassion. Thanks to Bill, Andrea, Lori for all your help.
Highly likely to recommend
05/13/2013
tee10tan
Listed and sold a home
Team Nelson is the best. They answer every concern we have and worked for us every step of the way. We used their service to sell our house, and will use their service again to purchase our next home.
Highly likely to recommend
05/13/2013
user46912931
Helped me buy and sell homes
We found Bill with Team Nelson online, no referral or anything. I was a little hesitant to use a company I knew nothing about. Bill met with us that weekend, had our house listed within the week and sold after 1 day on the market! He helped guide us through the buying process and pointed us in a better direction than we were going, since we aren't the expert. Any time we emailed or called we received communication back within the same day. Bill and team were always polite, went out of their way to help us through the entire sell/buy process with more than enough expertise and guidance not only for our future home but to make sure we made the best long term investment for our family. Even after all their hard work they still saved us 3% on the sell of our home, which was more than enough to pay for our closing costs on the new house. We couldn't be more than thrilled with the money we saved and the excellent service we received from Bill. We would recommend him to anyone without hesitation. Less ... More
Highly likely to recommend
04/10/2013
user82006516
Listed and sold a home
Team Nelson went above and beyond selling our home and getting us into a new one. They were required to schedule and coordinate 3 closings and short team lease backs on the same day, and each transaction was conditioned on the sale of the other. Not only did they get it done quickly, accurately, and fairly, but they were a pleasure to deal with and very responsive. If you are selling or buying a home in Flower Mound, Highland Village and the surrounding area and do not hire Team Nelson, you are wasting time and money. Less ... More
Highly likely to recommend
02/25/2013
user4412462
Listed and sold a home
Team Nelson did a nice job of making my wife and I feel like they truly represented our best interest. I have actually already referred a couple of my friends to them. They helped remove the emotion of the home buying process and replaced it with a good sense of expertise and long term value. I will use them again in the future if required.
Highly likely to recommend
02/25/2013
user2024868
Listed and sold a home
Wonderful experience both buying and selling. Thank you so much to everybody in your team for making our process as easy as possible. Will tell everybody I know looking to sell their house to give you a call!!
Highly likely to recommend
01/19/2013
user4049128
Helped me buy and sell homes
Great team to work with. Bill had our home sold within 14 days of listing, and at the same time negotiated our purchase in a short sale with his knowledge and expertise. The entire team worked promptly and efficiently behind the scene getting the job done on both deals. We were in and out of two homes so quickly our heads were spinning! We appreciated the personal attention and the savings extended through their innovative marketing. We highly recommend Bill and Andra and will always use them for our real estate needs. A five star rating is just not enough....we give them a 10! Less ... More
Highly likely to recommend
01/16/2013
user214115
Helped me buy and sell homes
Bill Nelson worked with us for 7 months to find the perfect house. We were looking for a one store home with at least 4 beds, 4 bath, game room, pool and land. This tured out to be hard to find in our area. He and his team were very patient working with us. When we did find something last January, he told us just what to do to sell our home. It sold in 48 hours. He had some one come out and take pictures, and it was up on all the web sites the next day. Selling our home quickly made for a very easy transition to our new home. We love our new home and are thankful to Bill for not letting us get discuraged and buying a home that did not meet our needs. Less ... More
Highly likely to recommend
01/14/2013
user2648618
Listed and sold a home
Team Nelson and the Your Home Free Team is exceptional. It is truly world class service for half price! From the beginning of the transaction to the very end, they were there every step of the way. I reccomend them to everyone I know that is looking to buy or sell a home. Top notch!
Unlikely to recommend
12/05/2012
user7902543
Listed and sold a home
I don't know who the people writing the five star reviews worked with, but it couldn't possibly be the same Team Nelson that I hired. If you don't mind waiting for your calls to be returned, being shuffled around from person to person and general poor communication and customer service, then you'll be happy with Team Nelson. To be fair, my house DID sell within 90 days, but if I had to do it all over again, I would not hire them. In fact, if my contract would have fallen through, I was going to hire a new agency because the stress with their lack of professionalism was too much anymore. Maybe my house wasn't expensive enough for them to treat me better? (Under 200K) I feel that everyone deserves to be treated well and professionally. If they didn't have time for me, they should have said so and let me hire someone else. Most of the time it would be at least 24 hours before a call or email would be replied to. And only because I would call and email again until someone finally got back to me. Most agents will reply within an hour or two. I initially worked with Bill, but then all of a sudden he "disappeared" and I got a call from Lori. No notification that this was happening or communication that she would be my new contact. Then she forgot who she was working for and tried to negotiate in favor of the buyer! She tried to extend the option period for them, even though it was their responsibility to get their inspection done within their alloted time frame. I originally stated my home would be sold as-is, but she also told the buyers I would agree to repairs. Overall, I do not feel Team Nelson represented in my favor. If time was not an issue for me, I would have gone with another agency. Once my house sold, I also did not hear anything further as far a "congratulations" or "thanks for paying us way more than we were worth for our services". I have a feeling the positive posts on this site are fabricated by TN, honestly. If you do hire TN, hopefully your experience with them will be less painful than mine. Less ... More
Response fromBill Nelson / Your Home Free!
No good deed goes unpunished. We always try to help those less fortunate and it is usually appreciated. We made nothing on this transaction and we were happy to whatever it took to get her out a bad situation. I am in charge and will take the heat, but without Lori's genius, this one does not get done. We have closed 452 homes this year and received 1 bad review, I can live with that.
Highly likely to recommend
09/16/2011
DaciDeLeon
Listed and sold a home
Tricia with Team Nelson is amazing!!! Really Amazing!!! She is so wonderful to work with! She treated every issue with the highest sense of urgency. She is always on top of everything, answered all my questions before me even having to ask....wow, I have worked with two other agents before which I would never recommend....I will be recommending EVERYONE I know to go with Tricia. Don't look at anyone else...this is the agent you need to go with for a wonderful home buying/selling experience. Tricia is # 1!!! Love her! Less ... More
Do not recommend
05/11/2011
Argylite
Helped me buy and sell homes
You get what you pay for. In this case, it is nothing. They did not appear at the closing on either the home we sold or the one for the home we purchased. They did a bad job with negotiatiating for us, and neglected to discover that there was gas production on the property, even after we specifically asked them to find out. They were generally hard to deal with and not at all helpful. We would not use them again.
Response fromBill Nelson / Your Home Free!
Seriously? We sold her house that was in deplorable condition and saved her over $7,000 in commissions. We helped her buy the next house under market value. Our loan officer rescued a loan that nobody else would touch. 14 people worked overtime making this deal happen and she was mad at everyone. I suspect this personality type finds happiness elusive.
Highly likely to recommend
01/25/2011
lmbrooks2
Helped me buy home
Bill & his team did a masterful job helping us with our purchase. They covered all of the bases making the tranaction unbelievably easy! They are they only Realtors that we would use in the future.