Jeff Glover & Associates

12 years of work experience
Keller Williams Realty
Wall Street Journal Top 100 Teams
Metro Detroit, MI, 48009
(734) 259-1100

Ratings & reviews (328)

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Likely to recommend
06/29/2015
user10168744
Listed and sold a home
They got the job done. Quickly and efficiently. I was on market with another realtor and Jeff came in and made the needed changes to get the house sold.
Likely to recommend
06/29/2015
dredog24
Helped me buy and sell homes
Our home sat on the market with another listing agent with no offers for three months last year. When we listed the house a year later with Jeff, it sold in three days over listing price! His team then helped us find our new house in a new area. Working with Jeff and his team was seamless and a good experience.
Highly likely to recommend
06/28/2015
kpinkerton70
Listed and sold a home
Jeff and his team were able to sell our house within 6 weeks of it hitting the market! The area our house was located was more of a rual area that does not get as much traffic as other areas in metro Detroit. We were surprised at how many showings we had in just the first week of the home being on the market! Jeff and his team identified the correct buyer and kept us constantly updated as the closing process ran its course. We would recommend Jeff and his team based on their communication and attention to detail! And a special thank you to Taylor for all your hard work!! Less ... More
Highly likely to recommend
06/28/2015
CindyWhiteman
Helped me buy and sell homes
Sold two properties and bought one within four months. Jeff Glover and his crew, mainly Taylor, were great to work with. Her responsiveness and care were beyond expectations.
Highly likely to recommend
06/27/2015
jillard2001
Listed and sold a home
Had a wonderful experience! Everyone was so kind and very helpful with the selling of my home and the purchasing another. I sold my house within a week and over asking. Everything was organized and a lot was done though email. I never had a problem getting answers back for all of the questions I had. I highly recommend Jeff Glover & Associates!!!!!!!!!!
Likely to recommend
06/26/2015
kvalley13
Helped me buy home
I worked with Jad who was incredibly fun, professional and easy to work with. He was prompt in answering my questions and I felt truly had my best interest. I was impressed with his market knowledge- he was spot on when helping us decide what to offer and demystified the whole process. You're in good hands :)
Highly likely to recommend
06/24/2015
hockeyman310
Helped me buy home
An associate of JGA David Bendernagel was very helpful, honest, and great to work with! He was very prompt on responses and did not hide any information. We highly recommend him!
Highly likely to recommend
06/22/2015
user631297
Listed and sold a home
I was a little nervous about selling my home since I was moving out of state but David made the process smooth. He handled everything including posting some stellar professional photos of my property. He promptly responded to all my texts which worked way better than phone calls or email. I sold the home while out of state and it worked awesome. I tried to do a sale myself and although I was getting some interest, I was surprised at how much more showings I had once I listed with Jeff Glover and Assoc. I was getting daily showings; sometimes multiple. And I got text updates for listings which was great and a time saver. I don't remember the exact time it took to get an offer, but I know it was under 2 months after listing. If you work with a realtor - I recommend David from Jeff Glover and Assoc. Less ... More
Highly likely to recommend
06/19/2015
beckykcurtis
Helped me buy home
We worked with David Bendernagel and had a fabulous experience! He was able to help us win a bidding war on our new home and then turned around and sold our property in record time! Very responsive and easy to work with-nothing but positive things to say.
Highly likely to recommend
06/16/2015
charger2104
Helped me buy home
My experience with Jeff Glover & Associates was amazing. I worked personally with Jolynne and couldn't have picked a more dedicated realtor! She is very knowledgable and detailed with every step of the process. In my case, I purchased a home and she made me feel comfortable in every situation. I never felt pressured or uncomfortable in expressing my wants and needs when looking for a house. Jolynne is punctual, organized and always on top of deadlines. I strongly recommend working with Jolynne! Less ... More
Highly likely to recommend
06/16/2015
user25450431
Helped me buy home
Jolynne M. was the perfect agent. She was available when we needed her and was able to get us in for showings on the day that the properties were listed. I highly recommend Jeff Glover & Associates!
Highly likely to recommend
06/11/2015
janekdanak
Listed and sold a home
Very professional service and extremely knowledgeable in area market trends. Friendly and well informed agents that help with tips to make your home more attractive to buyers.
Highly likely to recommend
06/11/2015
alexandra potes
Listed and sold a home
To us, our beautiful home and property seemed unsellable. How could no one see the same that we saw when we bought the house? A large home, with updates nestled back in the woods on a creek. We needed to relocate to Texas and had worked with another agent. We had what seemed like hundreds of showings with nothing. It came time to make some decisions. Jeff sent us a letter in the mail when we re-listed our home stating that he had sold house near us and knew he could be of help. So we contacted him- he saw are home and said he would no doubt be able to sell it. We had more showings and then we received an offer and went under contract. Jeff and his team made it happen and we were able to move on. Thank you! Less ... More
Highly likely to recommend
06/03/2015
katythompson5
Listed and sold a home
Sold my house within two weeks. Helped me find my dream home. They are very prompt and communicates very quickly. I am very satisfied with my experience and would recommend them to a friend.
Highly likely to recommend
06/03/2015
normileb
Helped me buy and sell homes
Anthony Bertrand was the consummate realtor for me and my selling and buying needs. from day one he was professional, helpful, knowledgeable, the whole package! I couldn't have asked for anyone better!! Believe me, I am sure on many days I was very needy and nervous but never once was he anything but perfect.
Highly likely to recommend
06/03/2015
jrennie42
Listed and sold a home
Our experience was great. David did a great job throughout the entire process and also keeping in mind our current situation and needs. I will definitely recommend and use Jeff glover and associates in the future. Thanks!
Highly likely to recommend
06/02/2015
dalbarchini
Listed and sold a home
Jad Sweis did a great job!! His communication skills were fantastic. Always kept me informed always attentive and always quick to respond. Most importantly, my house sold faster than expected.
Highly likely to recommend
05/31/2015
user2557866
Listed and sold a home
David and I agreed on a listing price based on similar homes in the area. The home was listed and sold within a week at about 97% of the asking price. David knew the market and selling techniques to use in the market well.
Highly likely to recommend
05/21/2015
christinm3
Listed and sold a home
We had an amazing experience with Jeff Glover and Associates! They had confidence, integrity and worked as a team! They are well prepared and professional. Thank you
Highly likely to recommend
05/21/2015
cmthrush10
Listed and sold a home
Jeff priced our house right and we had offers within two days. We accepted an offer within a few days of being fresh on the market. Jeff has a good group of people who help to get the job done. We are proud to say that Jeff has SOLD our first home and helped us buy our second.
Highly likely to recommend
05/12/2015
TameakiGreen
Listed and sold a home
Took longer than expected but overall it was great experience. My home was listed in December of 2014 and sold on May 9 2015. We had to lower the purchase price of the house a couple of times because buyers thought it was over priced for the amount of work it would take to put in to it. We had a marvelous agent by the name of Justin Ford who happens to be #1 with Jeff Glover & Associates. He went over and beyond the call of duty in order to get our property sold!
Highly likely to recommend
05/08/2015
user108495
Listed and sold a home
When I was ready to move, Jeff was immediately ready to help me out. Not only did I get to work with Jeff, but the entire Glover staff was a pleasure to work with. You can expect prompt communications throughout the day...whenever something needs to get done, they're there to help you with the entire process. Jeff was strongly recommended to me by friends and I would strongly recommend Jeff Glover and Associates too.
Highly likely to recommend
05/08/2015
user68151503
Listed and sold a home
Jeff did exactly what we asked in selling our home. We wanted a short turn a round time during a time of year where the market isn't at it's peak. Jeff and his team were very professional, and very responsive. Jeff is a true professional with a lot of experience in selling homes.
Highly likely to recommend
05/08/2015
mwitte8
Listed and sold a home
Jeff & Taylor went above & beyond to expedite the sale of our home. They were not only professional but very friendly & helpful throughout the entire process. We highly recommend them!
Highly likely to recommend
05/08/2015
emacdonald25
Listed and sold a home
Jeff and his team did an amazing job. They sold our home in about a week with a full price offer. I couldn't have asked for a better experience during this process. The transaction was quick and seamless. I will be a life long customer.
Highly likely to recommend
05/08/2015
casey butt
Listed and sold a home
Jeff and his associate, Taylor, sold my home for 98.6% of the asking price in about of week of starting to advertise it. They started showing it within days of the listing hitting the market. Throughout the whole process they were professional, thorough and attentive. In addition, I moved to another country during the process, wasn't physically present in Michigan, and had to deal with numerous "special" circumstances because of the less-than-ideal situation. Jeff and Taylor handled this as good as anyone in the business possibly could have and made the process go as smoothly as it could ever have gone. Looking back now, I'm amazed at how fast they listed, showed, sold and completed the sale of our house... especially under "unique" circumstances. I first heard of Jeff years ago, when I wasn't even considering selling my home. Then I heard and saw his advertising so regularly over the next few years that I decided if I ever did sell my home, I would call Jeff. If I couldn't even name another Real Estate agent in Michigan that I heard of through advertising, yet Jeff Glover is practically a household name because it, then doesn't that say something? It did to me, and that's why I called him... and he lived up to his reputation. My advice to anyone wanting to sell their house (or looking to buy, for that matter) is to just cut to the chase and go to Jeff. Jeff has made himself the "big dog" in southeast Michigan real estate for a reason. Less ... More
Highly likely to recommend
04/26/2015
JulieAggeler
Helped me buy home
The Realtor we dealt with was David Bendemagel at Jeff Glover and Associates. He was wonderful. We have never met such a devoted Realtor. The property we purchased was a 1/2 Mile down a snow covered driveway that had not been traveled in years. David took me to look at the property in February right after we had a snowfall. We got stuck in the snow and had to walk on the lake to get to the cottage. This was the second time he showed the the cottage to us and he knew how bad we wanted to purchase it. I feel he wanted us to make the deal because he knew how bad we wanted it. He was very caring and worked hard for the deal to go through. I feel after the deal was made that both the buyer and seller were very pleased! I would use Jeff Glover and Associates again and we would diffidently ask for David. I have had a lot of bad luck with realtors over the years but David made this deal seem so easy. Thank you David! Less ... More
Highly likely to recommend
04/23/2015
JenHuebel
Helped me buy home
Jolynne was absolutely great, honest and helpful! Great communication throughout and was a great mediator between us and the seller to have our back. She is clearly enthusiastic about her job and would be very honest about the prospects of houses and whether it would be a good buy. I highly recommend her services.
Highly likely to recommend
04/22/2015
bjdittenber
Listed and sold a home
Amy Duncan did a great job of helping us thru the listing and sale of our home. I highly recommend Amy and Jeff Glover Associates to anyone looking to sell or buy a home.
Likely to recommend
04/16/2015
ntp2004
Listed and sold a home
Although there were some ups and downs in the home sale, most, if not all or the issues we experienced were out of me and my agent's hands and purely buyer related (no financing, cold feet, etc.) Taking that all out of the equation, the bottom line is Jeff Glover was able to get my house an extraordinary amount of traffic during the months of the year I'd imagine most house sales are difficult, especially in Michigan (~Winter time). Also, sales price wise, although we had to bump the price down a tad at one point, I still got more then I ever expected I could have gotten. Overall, a bumpy ride, but ultimately not Jeff Glovers fault and for that reason, the service I was provided was up to par with my expectations. Less ... More
Highly likely to recommend
04/10/2015
zuser20140605163547522
Listed and sold a home
Jeff and his team helped us to set realistic expectations and then worked diligently to sell and close our home. Jeff and his team bring a great deal of positive energy to the process and are always very responsive to questions and concerns. Taylor was extremely helpful and often answered Emails at night to make certain our questions were answered. I would certainly work with them again in the future!
Highly likely to recommend
04/10/2015
morganabattle
Helped me buy home
We switched to Jeff Glover after dealing with an unresponsive realtor from another office. My husband travels for work so when he is home and able to see a house we needed someone who could get us to the house within 12-24 hours. Everyone at Jeff Glover was prompt with responding to any of our requests all the way to the end. We found a great house in a neighborhood that we thought was likely out of our price range due to his great negotiating skills. I would refer anyone to his office without hesitation. Less ... More
Highly likely to recommend
04/09/2015
obryan brittany
Helped me buy home
We had an amazing experience buying our first home with the help of our realtor Justin and his showing assistant Kelly. They were both so helpful and patient with us throughout the stresses of buying a home for the first time. They were both always there for us and answered all of our questions we had no matter what time of the day. I would highly recommend Justin and Kelly to anybody who is looking to have a smooth buying experience. We are now moved into our first home and couldn't be happier! Thank you so much for everything you have done for us! Aubri & Brittany Less ... More
Highly likely to recommend
04/07/2015
user5404336
Helped me buy home
Harry Lee, one of Jeff Associates, was helping me in buying our first house. He is really straight forward when describing PROS & CONS of any House/Condo. Even if we like a house, he never intended to finish the deal in a hurry. Rather he explained the real pros & cons and helped us make a wise decision. Always responsive & helpful. I definitely recommend Harry Lee from Jeff Glover Associates to anyone, especially who are buying their first house as we don't have much knowledge on what to look for. Less ... More
Highly likely to recommend
04/03/2015
KevinSerwatowski
Helped me buy and sell homes
I can't say enough about Jeff and his team. They worked with me every step of the way and made both my sale and purchase smooth and painless. Nicole was a pleasure to work with during my showings and really did an awesome job helping us chose a home. Josh took amazing photos of the home I was selling. Jeff and Taylor worked closely with me to make me feel comfortable and assure my sales/purchase was handled quickly and efficiently. It's great to work with a team of people who care. I highly recommend them to anyone looking to buy or sell a home. Less ... More
Highly likely to recommend
03/30/2015
dstyles2
Listed and sold a home
Great job pricing and marketing our home in Canton! Multiple viewings and offers in only three days on the market. Very responsive to questions and educated us through the entire process.
Highly likely to recommend
03/23/2015
SueKennerly Mominee
Listed and sold a home
Justin my agent did a great good in getting my condo sold even before a sign went up in the window. Very professional, and nice. I would recommend this agency to everyone.
Highly likely to recommend
03/18/2015
user0382877
Helped me buy home
Our Realtor was Jolynne Merceica in the Plymouth office. This is the first home we ever purchased. Jolynne was always available, quick to respond to all questions, and patient with us as we went through many, many homes to find the perfect one!
Highly likely to recommend
03/17/2015
s9jones3
Listed and sold a home
Harry Lee was great to work with. Extremely responsive and always on top of what needed to be done. Harry helped me get exactly what I needed to sell my house and negotiated a great deal on my new home (20k below appraisal).
Highly likely to recommend
03/16/2015
madamson42
Listed and sold a home
My House in Westland was going to be a difficult home to sell. I listed with a local company and did not get much traffic. After 6 months I contacted Jolynne and she took right over and traffic increased dramatically and offers started coming in. We had some obstacles to overcome during the process but Jolynne handled them like a true professional and made the sale much more comfortable for me. I would not hesitate to give her 5 stars.
Highly likely to recommend
03/11/2015
tristanphelms
Helped me buy home
Extremely helpful, responsive, knowledgeable and assertive through the entire process. Jolynne was simply fantastic, and provided honest feedback and guidance through the process. I cannot recommend her more!!
Highly likely to recommend
03/09/2015
jasontcurtis15
Listed and sold a home
Jeff did an excellent job for our family. He was knowledgeable about the market and did a great job setting a strategy for our home sale that maximized the sale price
Highly likely to recommend
03/07/2015
paniolos
Helped me buy home
Kristy Glover is my agent. Kirsty is always available to me, and able to answer my questions. She found many condos for to me see and choose from. I changed my mind about the location I wanted to be in, and she promptly had a whole new list for me to check out. Kristy has been there for me every step of the way . I would certainly recommend her to everyone.
Highly likely to recommend
03/01/2015
greyhawkeds
Helped me buy home
I had the pleasure of working with Kristy Glover on my recent condo purchase. Just as I selected via the rating system: Her local knowledge was very impressive, her process expertise was masterful, she was immediately responsive (timely) with my questions/requests, and her negotiation skills were excellent. This IS how she conducted herself, she's the best real-estate agent I've ever worked with, and there have been a few! Thank You so much Kristy!
Highly likely to recommend
02/26/2015
tdts8
Listed and sold a home
My father passed away and we listed his home with another realtor, which made a already difficult task a very unpleasant stressful experience. Once our contract expired we called Daryl Wizinsky, who was referred to us by a friend. Daryl was very nice and understanding of our situation, he was very honest and upfront with his opinions and what he could for us. We met with him on a Thursday, he listed the home on a Friday and by Monday we had our first offer and then another on Tuesday! It was amazing! Thank you Daryl!!!!!! Less ... More
Highly likely to recommend
02/18/2015
charleyo734
Listed and sold a home
Justin Ford was a fantastic realtor. My house was on the market for more than a year with another realtor and was not sold. Once Justin took over the account my house was sold with in weeks. He was very nice to work with and made me feel comfortable during the whole process. Myself and my family feel lucky to have found Justin to sell our home so efficiently.
Highly likely to recommend
02/10/2015
sababcock
Listed and sold a home
I had my house listed by someone else for months. Once I switched to Jeff, he had it sold in a matter of days. Literally, days. He definitely is in the upper echelon of realtors. He knows the market and connected me with a number of buyers very quickly.
Do not recommend
02/09/2015
zuser20140623134859943
Listed and sold a home
I would not recommend Jeff Glover Realty to my worse enemy. Justin Ford are so-called real estate agent. Justin came over to are home 17313 Leslie Ave. Allen Park, promise my son and I he will look for a home on land contract or rent with option to purchase. When are home did sell he fax over the purchase agreement, Justin never attempted to contact us on another home. We had to seek another realtor to help us find another home. Now for the good part..; Justin was in Las Vegas for closing, he did not send one associate to represent my son and I at the closing. If you're have low credit scores and you're about to lose your home, my advice stayed the far away from Jeff Glover Realtor and especially don't hired Justin Ford has your real estate agent. ?????????????????? Less ... More
Highly likely to recommend
01/31/2015
user3345714
Helped me buy home
We had been using another realtor to try and buy a home for over 7 months- obviously unsuccessfully. Frustrated, we started researching our options and found Jeff on Zillow. After meeting him, we transitioned over to his care. Within 2 weeks, we had purchased our home! For LESS than asking, which, in Ann Arbor, is quite the feat. Jeff and his team were the epitome of professional, knowledgeable, and responsive. I am forever grateful we found him and will definitely use him again in the future!
Likely to recommend
01/28/2015
nbrammer63
Helped me buy and sell homes
We had a good experience with Justin Ford, on the Realtors that work with the Jeff Glover Agency. Due to their great marketing plan, our home sold in less then one month. This after 3 tries over the years to sell. We were very happy, indeed! Justin also helped us to purchase or new home. It is exactly what we were hoping to find and we are very happy there! Thank you Justin and Jeff Glover & Associates. You do good work!!
Maybe recommend
01/28/2015
moshie1197
Listed and sold a home
We just sold a house through this realtor. While the house did sell quickly and many people came through to view our property, I found the whole experience lacking. The buyer was purchasing by the same agency and all they cared about was the buyer. When the offer was made, we were never counseled to counter, which we should have. We were rushed the whole way. We wanted more time to complete some projects and the agency kept pushing us to get our house on the market sooner, resulting in major stress. They tried to put the sign up in the yard right away, even though we were promised that we could "take our time". While some of the employees were very nice, there was on in particular that was actually rude. She tried to push up the closing and when I told her that would not be acceptable, she made it seem that she was going out of her way to accommodate me. There was also some lack of communication. Like I said, they did sell the house quickly, but I feel we could have gotten a bit better price and the pushing and rushing was too stressful for me. I would not sell through this realtor again. Less ... More
Response fromJeff Glover & Associates
Thank you for your valuable feedback. I have gone through your response and have looked closely at what could have been done better. However, there are a few items that I would like to point out that are not valid. If you recall, the offer came in at a highest & best at 100% of the asking price. The buyer's agent had indicated that this is the most the buyer was willing to pay, as it did fulfill asking price. When asked about timing of entering the market, I explained the pluses and minuses of listing before the holidays, which understandably caused you additional stress to speed up the projects. Getting on the market before the holidays is what helped us get a higher value for your home. Regardless, we never want a customer to have an experience in which they feel we were "rude" and I will be using this valuable feedback as a coaching opportunity with our staff. Less ... More
Highly likely to recommend
01/27/2015
user7370492
Listed and sold a home
Daryl was very persistent, and worked very hard to get our house sold. He communicated with us throughout the entire process and kept us Informed with all the information. I highly recommend Daryl Wizinsky.
Likely to recommend
01/27/2015
kylebowman4
Listed and sold a home
Jeff's team was very helpful throughout the process. They we always available to answer questions, and very good at getting information back form other agents. Jeff knew exactly what price would sell my house and he delivered.
Highly likely to recommend
01/24/2015
user3647983
Helped me buy home
Our realtor, Harry Lee was amazing! He was very passionate about helping us find the right home. He was extremely patient and supported is through every single step of the way from the home tour and offer to the final day. His communication skills were exceptional and always extremely prompt to be available anytime anywhere. I would recommend Harry Lee and the team at Jeff Glover to anyone looking for their dream home with an easy process. Thanks!
Highly likely to recommend
01/23/2015
gsmwaung1
Listed and sold a home
Jeff Glover did everything possible for the market as it currently presents itself. The immediate locality pricing comparators tend to be unfair because they do not take into account many factors of the home itself, or the difference of the specific neighborhood compared to one half or a mile away.
Likely to recommend
01/23/2015
pottsmandy
Listed and sold a home
Their process is streamlined with most of the documents processed electronically. This was a plus as I did not have to meet up with the team face to face to sign documents - except for the closing. Taylor's responsiveness was fantastic!
Highly likely to recommend
01/19/2015
aaaklb
Listed and sold a home
Listing with Jeff Glover & Associates was ideal for me! Jeff was out to see me a day after we called him. He was warm, honest and easy to deal with. His assistant, Terry Kerrigan, was the go to person for all my questions. She responded to everything I emailed or texted her immediately and her responses were always clear to me especially because I have never sold a home on my own! The closing agent was experienced and professional. My home sold very quickly! Overall, my experience was wonderful! I would recommend them to any one! Less ... More
Highly likely to recommend
01/13/2015
zuser20140523060234647
Helped me buy home
I just want to take the time to share my experience with Jeff Glover & Associates. Buying a home can be a very stressful experience, however, when working with Jeff Glover & Associates, they did such a great job of making it a smooth process. My agent Nicole Randall was amazing. She was extremely helpful throughout the WHOLE process. She was very responsive in any and all communications. She always made time for me, especially for showings. What stood out to me the most, however, was how she genuinely cared that I found a great fit for my home (which I did and couldn't be happier). Overall, it was stressful at times, but not because of the agency, they made the stressful times easier. :) Less ... More
Likely to recommend
01/03/2015
jeer65
Helped me buy home
When I bought a house on 2013, I was a decent experience. But the purchase process it wasn't too much help because I was the one that I investigated prices around the houses neighbors thank you to Zillow, after a week the agent hand me over the prices of similar houses but it didn't helped to much because I already made my bet. I was too much pressure to sign the paper to buy it so the time to do inspection was a week, closing also was too short time, the inspector did some recommendation but with that period of time (1 week) I couldn't check with a contractor fixes's cost, I was expecting to do more inspection to the house so I let know to the agent and the agent din't help me to negotiate more time instead give me pressure to buy the house, look like the agent was more in the side of the seller than my side, but so far the house is in good shape. Overall a pleasant experience, because the agent was very friendly but I think a better guidance good be better and better negotiation skills Less ... More
Response fromJeff Glover & Associates
Thank you for your valuable feedback and I am sorry I do not understand what you are trying to say. Please feel free to call me directly at 855JEFFSELLS to discuss this in detail so I can rectify the situation. Thank you for your business.
Highly likely to recommend
01/02/2015
user43041802
Listed and sold a home
We decided to list our home, even though the area had been hit hard by economic issues. We didn't expect to move it very quickly, but 2 weeks in, we were sold. We got a cash offer close to my bottom line and we made a deal. Jeff said it would sell and it did.
Highly likely to recommend
12/31/2014
snaprollcg
Listed and sold a home
Wow! Thank you to Jolynne Mercieca, Realtor, in Michigan. She is a professional who puts clients first and practices outstanding customer service skills. Thank you for making our home selling process a rapid one.
Highly likely to recommend
12/31/2014
mnapp
Listed and sold a home
Jeff has a great team that's works well together to coordinate every aspect of the process to help you sell the house and quick. We had 1 open house with 30+ people who came through and received 4 offers. Jeff was great to work with - very knowledge and honest....as well as the whole team to make this a total pleasure...you must give them a try. I can't speak highly enough about how happy we were with them and we sold out house for full asking price!
Highly likely to recommend
12/29/2014
jwisch87
Helped me buy home
Jolynne Mercieca was fantastic to work with. I was a first time home buyer and she made the entire experience so easy for me. I highly recommend her to anyone looking to buy or sell a home.
Highly likely to recommend
12/29/2014
hip.ninja
Long-term management of a property
Jeff and his team were professional and extremely helpful with helping me to rent my home out to quality tenants. His knowledge of markets trends, coupled with his top notch customer service skills & business acumen made it easy for me to work with and trust his property management team. I would highly recommend Jeff to anyone in need of Real Estate and / or Property Management services. Jeff made me feel as if I were the most important client in his portfolio of customers. That level of service is something that I value and in today's market, is not easily found among other real Estate professionals or firms. Less ... More
Highly likely to recommend
12/28/2014
bellinr99
Listed and sold a home
Our realtor, Harry Lee (Jeff Glover & Associates) was extremely diligent with regard to listing, and ultimately selling our home for a reasonable price. Our house was located in an area of Warren where several other comparable houses were listed. Not only was Harry very responsive to all of my questions and concerns, he also provided advice that proved invaluable in helping sell our house. Most notably, he suggested that we finish our basement by installing laminate hard wood flooring. Harry offered several hours of his own time to teach and assist me in installing the flooring. The end product turned out looking fantastic, was inexpensive (only a few hundred dollars in materials), and gave us the edge that I believe ultimately resulted in my house selling. Less ... More
Highly likely to recommend
12/28/2014
user7930903
Listed and sold a home
We had Jolynne Mercieca assist us with the process of selling our home in Redford Michigan and finding our forever home in West Bloomfield Michigan. She made the process easy, was always on time and went above and beyond our expectations. We recommend her to our friends and family all the time and will use her in the future purchase of our vacation home!
Highly likely to recommend
12/24/2014
kbbirrell
Helped me buy and sell homes
Jolynne did a great job for us. We have very specific ideas of what we wanted in a new home, and were not willing to sell until we found the perfect new place. Once we found a house we loved, Jolynne got our current house on the market and had it sold within a week! The entire process was hectic but Jolynne made it easy and kept us informed every step of the way. We would definitely recommend her to anyone.
Highly likely to recommend
12/23/2014
wolfdance
Helped me buy home
Jolynne Mercieca has been so wonderful to work with, she was patient with all my questions, made everything clear and easy to understand, and her knowledge of the market and homes was invaluable! Her advice was always accurate and very welcome, and, she is so nice, great to work with, and made the whole process easy! Besides being so professional and helpful, Jolynne is also lots of fun to work with, and very personable! Because of Jolynne and her expertise, I now own a home in a great neighborhood, much closer to family, and am looking forward to moving in soon! Less ... More
Highly likely to recommend
12/23/2014
rwiersma1
Helped me buy home
I cannot express how pleased I was with the assistance I received from Jolynne Mercieca! I now have a house that comes very close to perfect. I found the house and bought it within several weeks. I love this home and I am very happy with how smoothly the process went.
Highly likely to recommend
12/18/2014
jmitch2192
Helped me find a home to rent
I received a response within 5 min. of submitting an online inquiry. Our agent, Harry, responded to every call very quickly and never left us waiting. He was there on time for every showing. Harry listened to what I was looking for and made sure that I got what I wanted. I was relocating for work and had no idea what I was doing. We were prepared with a list of properties we were interested in visiting. I had researched the area and believed I could find what I needed. No amount of preparation can replace the first hand knowledge Harry brought. None of our initial choices met our needs. Harry showed us how to find what we were looking for and did not allow us to make a mistake. Harry spent the necessary time with my wife and I, on short notice, to ensure that our experience was as simple as possible. We left feeling as if we got a great deal. We were extremely impressed with the service we received and will definitely be doing business with Jeff Glover & Associates in the future. Less ... More
Highly likely to recommend
12/18/2014
smr1409
Listed and sold a home
JEFF and his staff were very professional and my house was shown everyday....didn't know that was possible. I feel his contact and his networking sold my house in 2 weeks. I was very impressed with his system.
Highly likely to recommend
12/17/2014
DougAchenbach
Listed and sold a home
Excellent overall experience. My agent was very knowledgable about my local market and had listing experience with other properties in the area. He did an excellent and thorough job with the market analysis and recommended a price point that I was very pleased with and ultimately resulted in a quick offer. He communicated very well with us through the remainder of the process, providing regular updates when necessary.
Do not recommend
12/14/2014
billhang
None. We connected, but it did not work out.
My listing had expired with another realtor. Received several rude and harassing cold calls from this business. Made appointment to blow them off in person and they didn't show.
Likely to recommend
12/10/2014
hmacks
Listed and sold a home
Lots of good things to say about John Janosik our agent and only one area I think improvement could occur. The good: 1. Great system of selling a home, he will price the home properly and get offers . 2. He has a depth of experience and is a knowledgeable professional agent. Area of improvement: Communication - we would call / text / email and it would take a long time hear back and at times when we talked he was rather short. Overall you will be pleased. Our home was a VA / FHA nightmare to sell and we John got it done. Less ... More
Highly likely to recommend
12/10/2014
user6155641
Listed and sold a home
I worked with David Bendernagel to sell and to buy my new home this year and by all means this was the best experience I could wish for. Not only he was responsive and available to all my phone calls and requests - he would take his own initiative to provide me with best suggestions, which he always justified and made things go as smooth as possible even in the most critical situations. Way to go, Dave, and thank you very much for your professionalism and humanity!
Highly likely to recommend
11/29/2014
user84750178
Listed and sold a home
Honest and fair regarding the current market status. Works to get full asking price. Knowledgeable regarding home values. Closing process was smooth.
Highly likely to recommend
11/18/2014
eddiefitz
Listed and sold a home
Jeff got us $40K over asking price. This was great!!They dropped the ball when it came to communicating with the buyer. The buyer and I kept each other informed from the offer to the closing over a 6 week period. I worked harder than they did to make sure we got to the closing table. Nearly all communication was by email. They did respond to my phone calls within 24 hours. I just wish they would have explained the process better. I would definitely recommend Jeff for negotiating skills.
Highly likely to recommend
11/18/2014
ajpaupert
Listed and sold a home
Jeff sold our house in a weekend! The house went on the market late friday, had two offers by Monday morning. Had a great experience overall, buying and selling.
Likely to recommend
11/18/2014
tmcgrail
Listed home, but didn't sell
Jeff and his team was very knowlegable in the market. They did everything they promissed. We were very satisfied with the company's performance. Taylor was a pleasure to deal with and was very attentive
Highly likely to recommend
11/18/2014
yocume
Listed and sold a home
Jeff and his team were very professional to work with. He provided great insight on the local market and realistic advice to help determine a fair price. The property sold within the first week of the listing.
Highly likely to recommend
11/13/2014
patelmil
Helped me buy home
Ray has done fantastic job to help us to get our dream house. Very Pleased!!! Available and does his best to accommodate even during his busy schedule. We strongly recommend him to freinds and family.
Highly likely to recommend
11/11/2014
rustynailz99
Listed and sold a home
We worked with Kristy Glover with both the sale and purchase of our new home. Ability to sign forms electronically was a huge plus for us. We would highly recommend Kristy Glover as your agent!
Do not recommend
11/09/2014
user2423609
Helped me find tenant for rental
Overall I'd say my experience with this agency was not great, just ok. Very often there was lack of communication and relaying of importantion on my relators part. If I sent her a question via text or email on a Friday afternoon I wouldn't hear back till Monday at the earliest. On many occasions the relator who represented me would not relate information to me until at least 24 hours after she had news from a prospective rentor. As a result I lost 3 prospective lease potentials. One of my biggest complaints is that I'm still waiting for my first month's rent check that my relator claims she mailed out to me almost 2 weeks ago. Instead of meeting with me face-to-face and handing over the rent check, along with a smile, hand shake, and a "nice to have done business with you" gesture of good will, she popped the check in the mail and shot me a text instead. Needless to say two weeks later and I'm still waiting and out $1000 till the end of the month when the bank is able to place a stop payment on the original cashiers check that was issued and resubmit me another one. The attitude I gathered from her was well I got paid so what do I care if you have to wait for your payment. Even my renter's are shocked by her lack of professionalism. I used Jeff Glover and associates because I've seen his anvertisements all over the Detroit and Ann arbor metro areas. I thought it would have been a better fit for me than the agency I've used in the past. I now regret that decision. I'm not very satisfied with the services he or his associates/family have to offer. It's really too bad because I think they really do know the market and are knowledgable of the area where my condo is located. It appears that you have the skills to do the right job however in my experience you are lacking professional courtesy and customer service. Less ... More
Response fromJeff Glover & Associates
Thank you for your comments. We investigate each review carefully to determine how we can improve. In this particular case, there are many inaccuracies within your statements & I would welcome a conversation with you to make it right. Each one of our files has a communications log & our data shows that every message was responded to within our 24 hour policy & the majority within just a few hours. After reviewing the offers for lease you received, it looks like you had accepted one that changed their mind & the other two had moved on. As far as the check, it looks like the situation had been rectified and we are sorry the USPS had lost the check. Once you notified us of not receiving the check, we attempted to put a stop payment on the check but unfortunately couldn?t per the bank. While we appreciate you giving us the opportunity to serve your needs, I am sorry it did not meet your expectations. Less ... More
Highly likely to recommend
11/08/2014
pnicholl28
Helped me buy and sell homes
I have used Jeff as a buyer and sellers agent. I had a great experiences both times. I received a cash offer on my condo within two days. I would definitely recommend Jeff. Pat - Northville MI
Highly likely to recommend
11/06/2014
user9947985
Listed and sold a home
He is very professional and almost always answers your calls. If he does not, he will call back within an hour. He is very knowledgable about real estate trends and values on homes. His staff is very attentive and a pleasure to work with. The selling process went very smoothly. I would definitely recommend Jeff to anyone looking to sell their home.
Response fromJeff Glover & Associates
Thank you Jenny & James for your trust in selling your beautiful Lathrup Village home! My team follows a customer service method to ensure clients calls are always returned within an hour. Thank you for your kind words and I wish you the best for the future!
Do not recommend
11/04/2014
user4358432
Listed home, but didn't sell
Unfortunately Jeff is so busy you rarely speak to him in person. He is obviously good at what he does and sells lots of houses but there is no "personal touch". You are simply a listing. If you are looking for an agent that keeps you in the loop, keep looking...I was very disapointed in the level of service i recieved.
Response fromJeff Glover & Associates
Thank you for your valuable feedback. Although, I must say, I am quite surprised by it. ?After reviewing your file and our communication log, I can verify that every promise I made to you was kept. I told you we'd be able to drive a significant amount of traffic to your home, and we did; 35+ showings in 90 days! I also promised you communications at least every 2-3 weeks; according to my records we spoke 7 times in the 90 day period of your listing (not counting the communication from my staff weekly). I also promised you that we'd generate an offer; we did that and you turned it down. You are right about one thing, you hired me to sell your home and it did not sell. Less ... More
Do not recommend
11/03/2014
greg delaere
None. We connected, but it did not work out.
My awful experience with Jeff Glover & Associates: My listing for a home in Michigan expired Friday. Over the weekend, outside of business hours, including Sunday after 5:30 PM I received several calls from the office of Jeff Glover & Associates. Many of these were "silent" on the other end, so I wasn't sure who was calling or why - until this morning. I received yet another call from Jeff Glover & Associates at 8:16AM, another silent call. I researched the number that was calling my mobile phone at odd hours of the morning, evening, and weekend, and found that it was Jeff Glover & Associates. So, I courteously wrote an email to each person listed on Jeff Glover's website and kindly asked that they stop calling my mobile phone. Of course, Jeff Glover & Associates called again !!! This time, there was a real person on the other end of the line, asking me if I wanted to consider another real estate "professional" for the listing. I asked again to PLEASE stop calling my phone. I hope that Jeff Glover & Associates changes their obnoxious tactics, and finally stops calling me. Less ... More
Response fromJeff Glover & Associates
Thank you for your valuable feedback. We are currently researching the situation to determine why you would've heard "silence" on the other end. All of our agents make outbound phone calls with the purpose of speaking with someone about buying or selling a home. Although our phone company is checking into the issue, I am assuming this be a phone issue on your end or ours. Also, it is our company policy to remove someone from the call list if they have asked to be removed. The fact that you continued to receive calls after requesting to be removed is our mistake and I apologize for that. We will continue to use the most proactive methods possible to obtain, sell and close sales for our great customers. Unlike most agents who sit around and wait for buyers and sellers to come to them, we go out and find them. I hope you can appreciate our pro-active methods and that you'll consider our services in the future should your needs change. Less ... More
Do not recommend
10/28/2014
smitapkothari
Listed home, but didn't sell
My house was listed by Harry for almost six months, He never follow up and got only one buyer for less then what we were asking. When call him in July to remove us from list he never did that. My house was still in market. Un professional.
Response fromJeff Glover & Associates
I appreciate the feedback. This certainly doesn't sound like an experience that anyone would like to have. Please call me directly at 855-Jeff-Sells so I can make this right. ?I did however check your agents call log and it appears we made several attempts to speak to you about lowering the price and that advice was dismissed. I also have record that we received a cash offer on your home that was comparable with properties in the area, but you did not want to negotiate the offer. We never hold anyone to their contract if they want out, we let them out. It appears we took the home off the market per your request, you just never received notification of this from us, which is not proper procedure and that was our mistake. Less ... More
Highly likely to recommend
10/22/2014
sam shipley6
Listed and sold a home
My wife and I were both very impressed with the whole Jeff Glover & Associates team. They were very responsive, delivered on what was promised, and met all of our expectations. I would recommend Jeff and team to anyone who is looking to sell their home and have a trouble free experience.
Response fromJeff Glover & Associates
We were delighted to help you and Fran sell your beautiful Ann Arbor home! I am glad we secured you a full price offer in less than 30 days to help you move out of state. Best wishes!
Highly likely to recommend
10/14/2014
jcsign
Listed and sold a home
It was a wonderful experience working with Jeff and his team. He sold our home in 2 months when it was previously on the market for 20 months with 2 other real estate agencies. His team of Tracy and Nancy were fantastic from the original Purchase Offer process through the Closing. The team works like a well oiled machine. We will highly recommend Jeff and his team to others looking to buy or sell their home.
Response fromJeff Glover & Associates
Jeff & Sue, Thank you for the opportunity to sell your luxury home here in Rochester. I am glad we were able to secure you a great offer close to asking when your previous agent was unable. Our processes are set to make the transaction easy and "care-free" for you. I am looking forward to doing business with you again in the future!