Jeff Glover & Associates

12 years of work experience
Keller Williams Realty
Wall Street Journal Top 100 Teams
Metro Detroit, MI, 48009
(248) 962-3383

Ratings & reviews (301)

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Likely to recommend
04/16/2015
ntp2004
Listed and sold a home
Although there were some ups and downs in the home sale, most, if not all or the issues we experienced were out of me and my agent's hands and purely buyer related (no financing, cold feet, etc.) Taking that all out of the equation, the bottom line is Jeff Glover was able to get my house an extraordinary amount of traffic during the months of the year I'd imagine most house sales are difficult, especially in Michigan (~Winter time). Also, sales price wise, although we had to bump the price down a tad at one point, I still got more then I ever expected I could have gotten. Overall, a bumpy ride, but ultimately not Jeff Glovers fault and for that reason, the service I was provided was up to par with my expectations. Less ... More
Highly likely to recommend
04/10/2015
zuser20140605163547522
Listed and sold a home
Jeff and his team helped us to set realistic expectations and then worked diligently to sell and close our home. Jeff and his team bring a great deal of positive energy to the process and are always very responsive to questions and concerns. Taylor was extremely helpful and often answered Emails at night to make certain our questions were answered. I would certainly work with them again in the future!
Highly likely to recommend
04/10/2015
morganabattle
Helped me buy home
We switched to Jeff Glover after dealing with an unresponsive realtor from another office. My husband travels for work so when he is home and able to see a house we needed someone who could get us to the house within 12-24 hours. Everyone at Jeff Glover was prompt with responding to any of our requests all the way to the end. We found a great house in a neighborhood that we thought was likely out of our price range due to his great negotiating skills. I would refer anyone to his office without hesitation. Less ... More
Highly likely to recommend
04/09/2015
obryan brittany
Helped me buy home
We had an amazing experience buying our first home with the help of our realtor Justin and his showing assistant Kelly. They were both so helpful and patient with us throughout the stresses of buying a home for the first time. They were both always there for us and answered all of our questions we had no matter what time of the day. I would highly recommend Justin and Kelly to anybody who is looking to have a smooth buying experience. We are now moved into our first home and couldn't be happier! Thank you so much for everything you have done for us! Aubri & Brittany Less ... More
Highly likely to recommend
04/07/2015
user5404336
Helped me buy home
Harry Lee, one of Jeff Associates, was helping me in buying our first house. He is really straight forward when describing PROS & CONS of any House/Condo. Even if we like a house, he never intended to finish the deal in a hurry. Rather he explained the real pros & cons and helped us make a wise decision. Always responsive & helpful. I definitely recommend Harry Lee from Jeff Glover Associates to anyone, especially who are buying their first house as we don't have much knowledge on what to look for. Less ... More
Highly likely to recommend
04/03/2015
KevinSerwatowski
Helped me buy and sell homes
I can't say enough about Jeff and his team. They worked with me every step of the way and made both my sale and purchase smooth and painless. Nicole was a pleasure to work with during my showings and really did an awesome job helping us chose a home. Josh took amazing photos of the home I was selling. Jeff and Taylor worked closely with me to make me feel comfortable and assure my sales/purchase was handled quickly and efficiently. It's great to work with a team of people who care. I highly recommend them to anyone looking to buy or sell a home. Less ... More
Highly likely to recommend
03/30/2015
dstyles2
Listed and sold a home
Great job pricing and marketing our home in Canton! Multiple viewings and offers in only three days on the market. Very responsive to questions and educated us through the entire process.
Highly likely to recommend
03/23/2015
SueKennerly Mominee
Listed and sold a home
Justin my agent did a great good in getting my condo sold even before a sign went up in the window. Very professional, and nice. I would recommend this agency to everyone.
Highly likely to recommend
03/18/2015
user0382877
Helped me buy home
Our Realtor was Jolynne Merceica in the Plymouth office. This is the first home we ever purchased. Jolynne was always available, quick to respond to all questions, and patient with us as we went through many, many homes to find the perfect one!
Highly likely to recommend
03/17/2015
s9jones3
Listed and sold a home
Harry Lee was great to work with. Extremely responsive and always on top of what needed to be done. Harry helped me get exactly what I needed to sell my house and negotiated a great deal on my new home (20k below appraisal).
Highly likely to recommend
03/16/2015
madamson42
Listed and sold a home
My House in Westland was going to be a difficult home to sell. I listed with a local company and did not get much traffic. After 6 months I contacted Jolynne and she took right over and traffic increased dramatically and offers started coming in. We had some obstacles to overcome during the process but Jolynne handled them like a true professional and made the sale much more comfortable for me. I would not hesitate to give her 5 stars.
Highly likely to recommend
03/11/2015
tristanphelms
Helped me buy home
Extremely helpful, responsive, knowledgeable and assertive through the entire process. Jolynne was simply fantastic, and provided honest feedback and guidance through the process. I cannot recommend her more!!
Highly likely to recommend
03/09/2015
jasontcurtis15
Listed and sold a home
Jeff did an excellent job for our family. He was knowledgeable about the market and did a great job setting a strategy for our home sale that maximized the sale price
Highly likely to recommend
03/07/2015
paniolos
Helped me buy home
Kristy Glover is my agent. Kirsty is always available to me, and able to answer my questions. She found many condos for to me see and choose from. I changed my mind about the location I wanted to be in, and she promptly had a whole new list for me to check out. Kristy has been there for me every step of the way . I would certainly recommend her to everyone.
Highly likely to recommend
03/01/2015
greyhawkeds
Helped me buy home
I had the pleasure of working with Kristy Glover on my recent condo purchase. Just as I selected via the rating system: Her local knowledge was very impressive, her process expertise was masterful, she was immediately responsive (timely) with my questions/requests, and her negotiation skills were excellent. This IS how she conducted herself, she's the best real-estate agent I've ever worked with, and there have been a few! Thank You so much Kristy!
Highly likely to recommend
02/26/2015
tdts8
Listed and sold a home
My father passed away and we listed his home with another realtor, which made a already difficult task a very unpleasant stressful experience. Once our contract expired we called Daryl Wizinsky, who was referred to us by a friend. Daryl was very nice and understanding of our situation, he was very honest and upfront with his opinions and what he could for us. We met with him on a Thursday, he listed the home on a Friday and by Monday we had our first offer and then another on Tuesday! It was amazing! Thank you Daryl!!!!!! Less ... More
Highly likely to recommend
02/18/2015
charleyo734
Listed and sold a home
Justin Ford was a fantastic realtor. My house was on the market for more than a year with another realtor and was not sold. Once Justin took over the account my house was sold with in weeks. He was very nice to work with and made me feel comfortable during the whole process. Myself and my family feel lucky to have found Justin to sell our home so efficiently.
Highly likely to recommend
02/10/2015
sababcock
Listed and sold a home
I had my house listed by someone else for months. Once I switched to Jeff, he had it sold in a matter of days. Literally, days. He definitely is in the upper echelon of realtors. He knows the market and connected me with a number of buyers very quickly.
Do not recommend
02/09/2015
zuser20140623134859943
Listed and sold a home
I would not recommend Jeff Glover Realty to my worse enemy. Justin Ford are so-called real estate agent. Justin came over to are home 17313 Leslie Ave. Allen Park, promise my son and I he will look for a home on land contract or rent with option to purchase. When are home did sell he fax over the purchase agreement, Justin never attempted to contact us on another home. We had to seek another realtor to help us find another home. Now for the good part..; Justin was in Las Vegas for closing, he did not send one associate to represent my son and I at the closing. If you're have low credit scores and you're about to lose your home, my advice stayed the far away from Jeff Glover Realtor and especially don't hired Justin Ford has your real estate agent. ?????????????????? Less ... More
Highly likely to recommend
01/31/2015
user3345714
Helped me buy home
We had been using another realtor to try and buy a home for over 7 months- obviously unsuccessfully. Frustrated, we started researching our options and found Jeff on Zillow. After meeting him, we transitioned over to his care. Within 2 weeks, we had purchased our home! For LESS than asking, which, in Ann Arbor, is quite the feat. Jeff and his team were the epitome of professional, knowledgeable, and responsive. I am forever grateful we found him and will definitely use him again in the future!
Likely to recommend
01/28/2015
nbrammer63
Helped me buy and sell homes
We had a good experience with Justin Ford, on the Realtors that work with the Jeff Glover Agency. Due to their great marketing plan, our home sold in less then one month. This after 3 tries over the years to sell. We were very happy, indeed! Justin also helped us to purchase or new home. It is exactly what we were hoping to find and we are very happy there! Thank you Justin and Jeff Glover & Associates. You do good work!!
Maybe recommend
01/28/2015
moshie1197
Listed and sold a home
We just sold a house through this realtor. While the house did sell quickly and many people came through to view our property, I found the whole experience lacking. The buyer was purchasing by the same agency and all they cared about was the buyer. When the offer was made, we were never counseled to counter, which we should have. We were rushed the whole way. We wanted more time to complete some projects and the agency kept pushing us to get our house on the market sooner, resulting in major stress. They tried to put the sign up in the yard right away, even though we were promised that we could "take our time". While some of the employees were very nice, there was on in particular that was actually rude. She tried to push up the closing and when I told her that would not be acceptable, she made it seem that she was going out of her way to accommodate me. There was also some lack of communication. Like I said, they did sell the house quickly, but I feel we could have gotten a bit better price and the pushing and rushing was too stressful for me. I would not sell through this realtor again. Less ... More
Response fromJeff Glover & Associates
Thank you for your valuable feedback. I have gone through your response and have looked closely at what could have been done better. However, there are a few items that I would like to point out that are not valid. If you recall, the offer came in at a highest & best at 100% of the asking price. The buyer's agent had indicated that this is the most the buyer was willing to pay, as it did fulfill asking price. When asked about timing of entering the market, I explained the pluses and minuses of listing before the holidays, which understandably caused you additional stress to speed up the projects. Getting on the market before the holidays is what helped us get a higher value for your home. Regardless, we never want a customer to have an experience in which they feel we were "rude" and I will be using this valuable feedback as a coaching opportunity with our staff. Less ... More
Highly likely to recommend
01/27/2015
user7370492
Listed and sold a home
Daryl was very persistent, and worked very hard to get our house sold. He communicated with us throughout the entire process and kept us Informed with all the information. I highly recommend Daryl Wizinsky.
Likely to recommend
01/27/2015
kylebowman4
Listed and sold a home
Jeff's team was very helpful throughout the process. They we always available to answer questions, and very good at getting information back form other agents. Jeff knew exactly what price would sell my house and he delivered.
Highly likely to recommend
01/24/2015
user3647983
Helped me buy home
Our realtor, Harry Lee was amazing! He was very passionate about helping us find the right home. He was extremely patient and supported is through every single step of the way from the home tour and offer to the final day. His communication skills were exceptional and always extremely prompt to be available anytime anywhere. I would recommend Harry Lee and the team at Jeff Glover to anyone looking for their dream home with an easy process. Thanks!
Highly likely to recommend
01/23/2015
gsmwaung1
Listed and sold a home
Jeff Glover did everything possible for the market as it currently presents itself. The immediate locality pricing comparators tend to be unfair because they do not take into account many factors of the home itself, or the difference of the specific neighborhood compared to one half or a mile away.
Likely to recommend
01/23/2015
pottsmandy
Listed and sold a home
Their process is streamlined with most of the documents processed electronically. This was a plus as I did not have to meet up with the team face to face to sign documents - except for the closing. Taylor's responsiveness was fantastic!
Highly likely to recommend
01/19/2015
aaaklb
Listed and sold a home
Listing with Jeff Glover & Associates was ideal for me! Jeff was out to see me a day after we called him. He was warm, honest and easy to deal with. His assistant, Terry Kerrigan, was the go to person for all my questions. She responded to everything I emailed or texted her immediately and her responses were always clear to me especially because I have never sold a home on my own! The closing agent was experienced and professional. My home sold very quickly! Overall, my experience was wonderful! I would recommend them to any one! Less ... More
Highly likely to recommend
01/13/2015
zuser20140523060234647
Helped me buy home
I just want to take the time to share my experience with Jeff Glover & Associates. Buying a home can be a very stressful experience, however, when working with Jeff Glover & Associates, they did such a great job of making it a smooth process. My agent Nicole Randall was amazing. She was extremely helpful throughout the WHOLE process. She was very responsive in any and all communications. She always made time for me, especially for showings. What stood out to me the most, however, was how she genuinely cared that I found a great fit for my home (which I did and couldn't be happier). Overall, it was stressful at times, but not because of the agency, they made the stressful times easier. :) Less ... More
Likely to recommend
01/03/2015
jeer65
Helped me buy home
When I bought a house on 2013, I was a decent experience. But the purchase process it wasn't too much help because I was the one that I investigated prices around the houses neighbors thank you to Zillow, after a week the agent hand me over the prices of similar houses but it didn't helped to much because I already made my bet. I was too much pressure to sign the paper to buy it so the time to do inspection was a week, closing also was too short time, the inspector did some recommendation but with that period of time (1 week) I couldn't check with a contractor fixes's cost, I was expecting to do more inspection to the house so I let know to the agent and the agent din't help me to negotiate more time instead give me pressure to buy the house, look like the agent was more in the side of the seller than my side, but so far the house is in good shape. Overall a pleasant experience, because the agent was very friendly but I think a better guidance good be better and better negotiation skills Less ... More
Response fromJeff Glover & Associates
Thank you for your valuable feedback and I am sorry I do not understand what you are trying to say. Please feel free to call me directly at 855JEFFSELLS to discuss this in detail so I can rectify the situation. Thank you for your business.
Highly likely to recommend
01/02/2015
user43041802
Listed and sold a home
We decided to list our home, even though the area had been hit hard by economic issues. We didn't expect to move it very quickly, but 2 weeks in, we were sold. We got a cash offer close to my bottom line and we made a deal. Jeff said it would sell and it did.
Highly likely to recommend
12/31/2014
snaprollcg
Listed and sold a home
Wow! Thank you to Jolynne Mercieca, Realtor, in Michigan. She is a professional who puts clients first and practices outstanding customer service skills. Thank you for making our home selling process a rapid one.
Highly likely to recommend
12/31/2014
mnapp
Listed and sold a home
Jeff has a great team that's works well together to coordinate every aspect of the process to help you sell the house and quick. We had 1 open house with 30+ people who came through and received 4 offers. Jeff was great to work with - very knowledge and honest....as well as the whole team to make this a total pleasure...you must give them a try. I can't speak highly enough about how happy we were with them and we sold out house for full asking price!
Highly likely to recommend
12/30/2014
oglejame
Listed and sold a home
Jeff was extremely professional and helped me sell my condo in less than a week. I was very surprised by how easy he and his team made the entire process. I know for a fact that I will refer all of my friends and family directly to Jeff with all of their real estate needs! Jeff, great job!
Highly likely to recommend
12/29/2014
jwisch87
Helped me buy home
Jolynne Mercieca was fantastic to work with. I was a first time home buyer and she made the entire experience so easy for me. I highly recommend her to anyone looking to buy or sell a home.
Highly likely to recommend
12/29/2014
hip.ninja
Long-term management of a property
Jeff and his team were professional and extremely helpful with helping me to rent my home out to quality tenants. His knowledge of markets trends, coupled with his top notch customer service skills & business acumen made it easy for me to work with and trust his property management team. I would highly recommend Jeff to anyone in need of Real Estate and / or Property Management services. Jeff made me feel as if I were the most important client in his portfolio of customers. That level of service is something that I value and in today's market, is not easily found among other real Estate professionals or firms. Less ... More
Highly likely to recommend
12/28/2014
bellinr99
Listed and sold a home
Our realtor, Harry Lee (Jeff Glover & Associates) was extremely diligent with regard to listing, and ultimately selling our home for a reasonable price. Our house was located in an area of Warren where several other comparable houses were listed. Not only was Harry very responsive to all of my questions and concerns, he also provided advice that proved invaluable in helping sell our house. Most notably, he suggested that we finish our basement by installing laminate hard wood flooring. Harry offered several hours of his own time to teach and assist me in installing the flooring. The end product turned out looking fantastic, was inexpensive (only a few hundred dollars in materials), and gave us the edge that I believe ultimately resulted in my house selling. Less ... More
Highly likely to recommend
12/28/2014
user7930903
Listed and sold a home
We had Jolynne Mercieca assist us with the process of selling our home in Redford Michigan and finding our forever home in West Bloomfield Michigan. She made the process easy, was always on time and went above and beyond our expectations. We recommend her to our friends and family all the time and will use her in the future purchase of our vacation home!
Highly likely to recommend
12/24/2014
kbbirrell
Helped me buy and sell homes
Jolynne did a great job for us. We have very specific ideas of what we wanted in a new home, and were not willing to sell until we found the perfect new place. Once we found a house we loved, Jolynne got our current house on the market and had it sold within a week! The entire process was hectic but Jolynne made it easy and kept us informed every step of the way. We would definitely recommend her to anyone.
Highly likely to recommend
12/23/2014
wolfdance
Helped me buy home
Jolynne Mercieca has been so wonderful to work with, she was patient with all my questions, made everything clear and easy to understand, and her knowledge of the market and homes was invaluable! Her advice was always accurate and very welcome, and, she is so nice, great to work with, and made the whole process easy! Besides being so professional and helpful, Jolynne is also lots of fun to work with, and very personable! Because of Jolynne and her expertise, I now own a home in a great neighborhood, much closer to family, and am looking forward to moving in soon! Less ... More
Highly likely to recommend
12/23/2014
rwiersma1
Helped me buy home
I cannot express how pleased I was with the assistance I received from Jolynne Mercieca! I now have a house that comes very close to perfect. I found the house and bought it within several weeks. I love this home and I am very happy with how smoothly the process went.
Highly likely to recommend
12/18/2014
jmitch2192
Helped me find a home to rent
I received a response within 5 min. of submitting an online inquiry. Our agent, Harry, responded to every call very quickly and never left us waiting. He was there on time for every showing. Harry listened to what I was looking for and made sure that I got what I wanted. I was relocating for work and had no idea what I was doing. We were prepared with a list of properties we were interested in visiting. I had researched the area and believed I could find what I needed. No amount of preparation can replace the first hand knowledge Harry brought. None of our initial choices met our needs. Harry showed us how to find what we were looking for and did not allow us to make a mistake. Harry spent the necessary time with my wife and I, on short notice, to ensure that our experience was as simple as possible. We left feeling as if we got a great deal. We were extremely impressed with the service we received and will definitely be doing business with Jeff Glover & Associates in the future. Less ... More
Highly likely to recommend
12/18/2014
smr1409
Listed and sold a home
JEFF and his staff were very professional and my house was shown everyday....didn't know that was possible. I feel his contact and his networking sold my house in 2 weeks. I was very impressed with his system.
Highly likely to recommend
12/17/2014
DougAchenbach
Listed and sold a home
Excellent overall experience. My agent was very knowledgable about my local market and had listing experience with other properties in the area. He did an excellent and thorough job with the market analysis and recommended a price point that I was very pleased with and ultimately resulted in a quick offer. He communicated very well with us through the remainder of the process, providing regular updates when necessary.
Do not recommend
12/14/2014
billhang
None. We connected, but it did not work out.
My listing had expired with another realtor. Received several rude and harassing cold calls from this business. Made appointment to blow them off in person and they didn't show.
Likely to recommend
12/10/2014
hmacks
Listed and sold a home
Lots of good things to say about John Janosik our agent and only one area I think improvement could occur. The good: 1. Great system of selling a home, he will price the home properly and get offers . 2. He has a depth of experience and is a knowledgeable professional agent. Area of improvement: Communication - we would call / text / email and it would take a long time hear back and at times when we talked he was rather short. Overall you will be pleased. Our home was a VA / FHA nightmare to sell and we John got it done. Less ... More
Highly likely to recommend
12/10/2014
user6155641
Listed and sold a home
I worked with David Bendernagel to sell and to buy my new home this year and by all means this was the best experience I could wish for. Not only he was responsive and available to all my phone calls and requests - he would take his own initiative to provide me with best suggestions, which he always justified and made things go as smooth as possible even in the most critical situations. Way to go, Dave, and thank you very much for your professionalism and humanity!
Highly likely to recommend
11/29/2014
user84750178
Listed and sold a home
Honest and fair regarding the current market status. Works to get full asking price. Knowledgeable regarding home values. Closing process was smooth.
Highly likely to recommend
11/18/2014
eddiefitz
Listed and sold a home
Jeff got us $40K over asking price. This was great!!They dropped the ball when it came to communicating with the buyer. The buyer and I kept each other informed from the offer to the closing over a 6 week period. I worked harder than they did to make sure we got to the closing table. Nearly all communication was by email. They did respond to my phone calls within 24 hours. I just wish they would have explained the process better. I would definitely recommend Jeff for negotiating skills.
Highly likely to recommend
11/18/2014
ajpaupert
Listed and sold a home
Jeff sold our house in a weekend! The house went on the market late friday, had two offers by Monday morning. Had a great experience overall, buying and selling.
Likely to recommend
11/18/2014
tmcgrail
Listed home, but didn't sell
Jeff and his team was very knowlegable in the market. They did everything they promissed. We were very satisfied with the company's performance. Taylor was a pleasure to deal with and was very attentive
Highly likely to recommend
11/18/2014
yocume
Listed and sold a home
Jeff and his team were very professional to work with. He provided great insight on the local market and realistic advice to help determine a fair price. The property sold within the first week of the listing.
Highly likely to recommend
11/13/2014
patelmil
Helped me buy home
Ray has done fantastic job to help us to get our dream house. Very Pleased!!! Available and does his best to accommodate even during his busy schedule. We strongly recommend him to freinds and family.
Highly likely to recommend
11/11/2014
rustynailz99
Listed and sold a home
We worked with Kristy Glover with both the sale and purchase of our new home. Ability to sign forms electronically was a huge plus for us. We would highly recommend Kristy Glover as your agent!
Do not recommend
11/09/2014
user2423609
Helped me find tenant for rental
Overall I'd say my experience with this agency was not great, just ok. Very often there was lack of communication and relaying of importantion on my relators part. If I sent her a question via text or email on a Friday afternoon I wouldn't hear back till Monday at the earliest. On many occasions the relator who represented me would not relate information to me until at least 24 hours after she had news from a prospective rentor. As a result I lost 3 prospective lease potentials. One of my biggest complaints is that I'm still waiting for my first month's rent check that my relator claims she mailed out to me almost 2 weeks ago. Instead of meeting with me face-to-face and handing over the rent check, along with a smile, hand shake, and a "nice to have done business with you" gesture of good will, she popped the check in the mail and shot me a text instead. Needless to say two weeks later and I'm still waiting and out $1000 till the end of the month when the bank is able to place a stop payment on the original cashiers check that was issued and resubmit me another one. The attitude I gathered from her was well I got paid so what do I care if you have to wait for your payment. Even my renter's are shocked by her lack of professionalism. I used Jeff Glover and associates because I've seen his anvertisements all over the Detroit and Ann arbor metro areas. I thought it would have been a better fit for me than the agency I've used in the past. I now regret that decision. I'm not very satisfied with the services he or his associates/family have to offer. It's really too bad because I think they really do know the market and are knowledgable of the area where my condo is located. It appears that you have the skills to do the right job however in my experience you are lacking professional courtesy and customer service. Less ... More
Response fromJeff Glover & Associates
Thank you for your comments. We investigate each review carefully to determine how we can improve. In this particular case, there are many inaccuracies within your statements & I would welcome a conversation with you to make it right. Each one of our files has a communications log & our data shows that every message was responded to within our 24 hour policy & the majority within just a few hours. After reviewing the offers for lease you received, it looks like you had accepted one that changed their mind & the other two had moved on. As far as the check, it looks like the situation had been rectified and we are sorry the USPS had lost the check. Once you notified us of not receiving the check, we attempted to put a stop payment on the check but unfortunately couldn?t per the bank. While we appreciate you giving us the opportunity to serve your needs, I am sorry it did not meet your expectations. Less ... More
Highly likely to recommend
11/08/2014
pnicholl28
Helped me buy and sell homes
I have used Jeff as a buyer and sellers agent. I had a great experiences both times. I received a cash offer on my condo within two days. I would definitely recommend Jeff. Pat - Northville MI
Highly likely to recommend
11/06/2014
user9947985
Listed and sold a home
He is very professional and almost always answers your calls. If he does not, he will call back within an hour. He is very knowledgable about real estate trends and values on homes. His staff is very attentive and a pleasure to work with. The selling process went very smoothly. I would definitely recommend Jeff to anyone looking to sell their home.
Response fromJeff Glover & Associates
Thank you Jenny & James for your trust in selling your beautiful Lathrup Village home! My team follows a customer service method to ensure clients calls are always returned within an hour. Thank you for your kind words and I wish you the best for the future!
Do not recommend
11/04/2014
user4358432
Listed home, but didn't sell
Unfortunately Jeff is so busy you rarely speak to him in person. He is obviously good at what he does and sells lots of houses but there is no "personal touch". You are simply a listing. If you are looking for an agent that keeps you in the loop, keep looking...I was very disapointed in the level of service i recieved.
Response fromJeff Glover & Associates
Thank you for your valuable feedback. Although, I must say, I am quite surprised by it. ?After reviewing your file and our communication log, I can verify that every promise I made to you was kept. I told you we'd be able to drive a significant amount of traffic to your home, and we did; 35+ showings in 90 days! I also promised you communications at least every 2-3 weeks; according to my records we spoke 7 times in the 90 day period of your listing (not counting the communication from my staff weekly). I also promised you that we'd generate an offer; we did that and you turned it down. You are right about one thing, you hired me to sell your home and it did not sell. Less ... More
Do not recommend
11/03/2014
greg delaere
None. We connected, but it did not work out.
My awful experience with Jeff Glover & Associates: My listing for a home in Michigan expired Friday. Over the weekend, outside of business hours, including Sunday after 5:30 PM I received several calls from the office of Jeff Glover & Associates. Many of these were "silent" on the other end, so I wasn't sure who was calling or why - until this morning. I received yet another call from Jeff Glover & Associates at 8:16AM, another silent call. I researched the number that was calling my mobile phone at odd hours of the morning, evening, and weekend, and found that it was Jeff Glover & Associates. So, I courteously wrote an email to each person listed on Jeff Glover's website and kindly asked that they stop calling my mobile phone. Of course, Jeff Glover & Associates called again !!! This time, there was a real person on the other end of the line, asking me if I wanted to consider another real estate "professional" for the listing. I asked again to PLEASE stop calling my phone. I hope that Jeff Glover & Associates changes their obnoxious tactics, and finally stops calling me. Less ... More
Response fromJeff Glover & Associates
Thank you for your valuable feedback. We are currently researching the situation to determine why you would've heard "silence" on the other end. All of our agents make outbound phone calls with the purpose of speaking with someone about buying or selling a home. Although our phone company is checking into the issue, I am assuming this be a phone issue on your end or ours. Also, it is our company policy to remove someone from the call list if they have asked to be removed. The fact that you continued to receive calls after requesting to be removed is our mistake and I apologize for that. We will continue to use the most proactive methods possible to obtain, sell and close sales for our great customers. Unlike most agents who sit around and wait for buyers and sellers to come to them, we go out and find them. I hope you can appreciate our pro-active methods and that you'll consider our services in the future should your needs change. Less ... More
Do not recommend
10/28/2014
smitapkothari
Listed home, but didn't sell
My house was listed by Harry for almost six months, He never follow up and got only one buyer for less then what we were asking. When call him in July to remove us from list he never did that. My house was still in market. Un professional.
Response fromJeff Glover & Associates
I appreciate the feedback. This certainly doesn't sound like an experience that anyone would like to have. Please call me directly at 855-Jeff-Sells so I can make this right. ?I did however check your agents call log and it appears we made several attempts to speak to you about lowering the price and that advice was dismissed. I also have record that we received a cash offer on your home that was comparable with properties in the area, but you did not want to negotiate the offer. We never hold anyone to their contract if they want out, we let them out. It appears we took the home off the market per your request, you just never received notification of this from us, which is not proper procedure and that was our mistake. Less ... More
Highly likely to recommend
10/22/2014
sam shipley6
Listed and sold a home
My wife and I were both very impressed with the whole Jeff Glover & Associates team. They were very responsive, delivered on what was promised, and met all of our expectations. I would recommend Jeff and team to anyone who is looking to sell their home and have a trouble free experience.
Response fromJeff Glover & Associates
We were delighted to help you and Fran sell your beautiful Ann Arbor home! I am glad we secured you a full price offer in less than 30 days to help you move out of state. Best wishes!
Highly likely to recommend
10/14/2014
jcsign
Listed and sold a home
It was a wonderful experience working with Jeff and his team. He sold our home in 2 months when it was previously on the market for 20 months with 2 other real estate agencies. His team of Tracy and Nancy were fantastic from the original Purchase Offer process through the Closing. The team works like a well oiled machine. We will highly recommend Jeff and his team to others looking to buy or sell their home.
Response fromJeff Glover & Associates
Jeff & Sue, Thank you for the opportunity to sell your luxury home here in Rochester. I am glad we were able to secure you a great offer close to asking when your previous agent was unable. Our processes are set to make the transaction easy and "care-free" for you. I am looking forward to doing business with you again in the future!
Highly likely to recommend
10/14/2014
jtz546
Listed and sold a home
Harry Lee did an outstanding job selling our condo in Rochester Hills, MI. He knew the market, how to price it and constantly kept us up-to-date during the entire selling process. I highly recommend Harry (& Jeff Glover & Associates) as a selling agent.
Highly likely to recommend
10/13/2014
GlennJones3
Listed and sold a home
Harry Lee did a fine job, He sold our house for us. After a few of the others that didn;t sell the house, Harry said I will dell it for you and he did !!!
Highly likely to recommend
10/13/2014
user4393624
Helped me buy home
Jeff Glover & Associates are a pleasure to work with. They are knowledgeable, and always took the time to help me with any questions I needed answered. Everyone I communicated with was professional and at the same time had a fun since of humor. Took off some the pressure of buying a home.
Highly likely to recommend
10/13/2014
ejones69
Listed and sold a home
Jeff Glover and associates made the selling of my home a very good experience. they were knowledgeable and walk me right through the process, they marketed my home at the right price to give me a quick sale, without having to reduce the price. We actually had multiple offers and received a above asking price offer. I would definitely recommend using Jeff's team. Everyone I dealt with was professional and a pleasure to talk to. Thanks again Jeff for taking care of us.
Response fromJeff Glover & Associates
Ed, Thank you for the review. I am glad we were able to handle the sale of your South Lyon rental home from beginning to end for you while you were out of state. Our team took over the closing process for you, so you had no worries miles away. It was a pleasure working with you, and I wish you the best in Tennessee!
Highly likely to recommend
10/13/2014
on893540
Helped me buy home
Since I am new and no prior knowledge and experience in investing in Detroit. I have been assisted and guided from start to finish to purchase the property. Service is excellent and meet my expectation. Once the rehab work is complete, I am sure I will invest on next project.
Highly likely to recommend
09/28/2014
patfreeman5
Listed and sold a home
From the assistance establishing the listing thru and including the closing, my experience with Jeff Glover & Associates was very professional, efficient, and accommodating. The office staff was exceptionally helpful never hesitating to any my questions in a cordial knowledgeable manner. There is absolutely no way this entire experience could have been improved and, best of all, my property was sold and closed in two weeks time.
Likely to recommend
09/18/2014
rsdutilly
Listed and sold a home
Our condo was sold in less than 1 week, we listed it on a Friday & had multiple showings and offers immediately. After we accepted the offer, we were guided in looking at homes within our price range and preferred area; we put an offer in on our home within that same week!
Response fromJeff Glover & Associates
Rebecca, Thank you for your review. It is stressful sometimes lining up selling your current home and buying a new home simultaneously and we are glad we were able to ease that transition for you. It was a pleasure working with you and Brian and I hope you enjoy your beautiful new home!
Highly likely to recommend
09/12/2014
lilsorceress23
Listed and sold a home
Harry Lee was the Selling Agent for my house. I met with several Realtors before selecting Harry. Others expressed concern with the criteria I needed to sell my house. I thought my house was going to be an impossible sell. Harry came to the initial meeting prepared. He had detailed listings of houses in my immediate neighborhood as well as houses close to mine to approach my needs with realistically. He was one of the few who took the time to walk with me through my house to point out what could be addressed to help with the price point needed, the things already in place to justify price point, and how to get the house show ready. Harry promptly called me to follow up with any communication I sent his way. His positive outlook and solid encouragement supported me through what I thought was going to be an impossible sell. Thank you, Harry Lee! Less ... More
Highly likely to recommend
09/11/2014
craig195610
Listed and sold a home
Jeff Glover and his team did an outstanding job of selling our house. Jeff created a selling plan that was great. His market knowledge helped to make sure we were positioned for a quick and profitable sale. I would feel very confident to recommend Jeff Glover and Associates to anyone thinking of selling their home!!
Highly likely to recommend
09/11/2014
julie stevens
Helped me buy home
Jeff Glover and his team were amazing to work with. They sent me updated listings, responded to texts/calls/emails right away, and really gave me the feeling that they dropped everything to find exactly what I was looking for. Not only are they highly experienced professionals, they are all amazing people. Jeff Glover and Nicole Kreutzberg are definitely who you would want helping you purchase a home.
Highly likely to recommend
09/10/2014
rosie48188
Listed and sold a home
Jeff personally met with us at the start and followed up during and after the process. We sold the house for more than the asking price. Jeff and his team are AWESOME, well trained, highly skilled, and DO WHAT THEY SAY. THANKS
Highly likely to recommend
09/09/2014
alcannorth
Listed and sold a home
Jeff sold my house TWICE in 45 days! both deals were OVER LIST PRICE. the first sale was cancelled because of inspection issues. home was off the market for about 4 weeks for repair. then had another solid offer in 4 days!! AND SOLD!!
Maybe recommend
09/09/2014
user40066414
Listed and sold a home
It is a team approach (which we didn't realize) and we only had contact and saw Jeff once (when we signed the initial paperwork). He called at closing to say he had a competing appointment and would not be present. We were not surprised and at that point we actually didn't care to have him there as he was not around anyways up to that point. His assistant/intern was the contact person and that was average. She was nice but again her job was to filter all the calls/information to Jeff which felt impersonal and tedious. In other words we rarely had contact with Jeff. Even when we got an offer we weren't happy with we had to insist that the assistant have Jeff (not her) call us back to discuss. He was the one we hired after all. My other issue was there was a disconnect with the real estate agency. For instance, Jeff's strategy was to price the home low (at a price we would never agree to sell) to create a bidding war. Once the house sold we were told by the assistant how happy we should be that it sold (barely) over asking. She didn't know the strategy nor understand that getting over asking was going to be a non issue as it was priced low. Again, annoying. All communication from the assistant and Keller Williams was therefore scripted and impersonal. I actually had a previous agent who has since moved from the area who was great and personable and worked closely with us and was employed by Keller Williams. However, my experience this time around was average. Also the Keller Williams call center was substandard. We were still getting calls to show our home after it had been sold. The call center blamed the agency and the agency blamed the call center for lack of communication. Either way it is a conversation I had to have on multiple occasions with the call center and the agency but the burden was on the clients. The closing process went smoothly and the title company was efficient. Less ... More
Highly likely to recommend
09/08/2014
rgschans
Listed and sold a home
Everything worked out great, my home sold in 1 week and my agent Justin Ford was great to work with! It was a very good selling experience and would use Jeff Glover&assoc again and I have referred them to friends.
Highly likely to recommend
08/19/2014
dona1126
Listed and sold a home
We really enjoyed working with Stephen Palms. He was very knowledgeable and helpful. He sold our home in a few days and showed us many homes until we found one we really liked. He was very quick in responding to all of our questions and concerns. I would certainly recommend Steve to friends and family.
Likely to recommend
08/14/2014
CoreyBurgol
Helped me buy home
I bought my first home through Jeff Glover and Associates. The realtor, David B., was on top of getting offers in quickly in order to secure a home since the ones I wanted were selling within a couple days of being listed. Overall good experience and I love my house!
Highly likely to recommend
08/13/2014
sally sellers
Listed and sold a home
Justin was such a great help to me after a bad experience with another agent, (not with Keller Williams), I sing his praises to anyone who will listen. I would recommend him to anyone who wants to sell their home quickly.
Highly likely to recommend
08/12/2014
cserich
Listed and sold a home
I can?t thank you enough for helping me sell my old property. From my past experiences with consulting other realtors I was apprehensive of even making a call to yet another company. The property I owned was only about 50% rehabbed and I was discourage by others for trying to selling it at all. I had heard the Jeff Glover Ads on 97.1 The Ticket daily for literally months and I finally decided to call and get someone to come out and give me an honest assessment and get this property on the market and finally sold, with all the building supplies to finish it included for a person who wanted a "fixer-upper". I was immediately impressed with Mr. Justin Ford from the moment I first met him. He worked tirelessly to accomplish a "done deal" situation for me and my family. I can not thank this young man enough! The house was sold within days and with many offers above my asking price too!!! You helped my family to finally begin to move forward again by helping us remove an additional responsibility that we just didn't have time to deal with anymore. I can now seriously consider a new job too because of your efforts.. Bless you all for your help!!! I have already given out Justin's business card to several people that I know and I have verbally recommended Jeff Glover Reality to a few folks I was speaking with at my local grocery store too! Thank you SO very much!!! :) Less ... More
Highly likely to recommend
08/12/2014
MichaelAnthony5
Helped me buy home
Dave Bendernagel was a great help for my wife and I on finding our dream home!! Thanks for your help Dave! I recommend Dave and Jeff Glover & Associates services to anyone who's looking for great response and immediate results!
Highly likely to recommend
08/11/2014
pencilpusher3
Helped me buy and sell homes
Best in the business, all of his associates were excellent. helped me sell my home in a couple of weeks and found me a new condo a week later. I would reccomend him to any of my friends. Jeff was always available to answer any questins I had about the selling and buying process.
Highly likely to recommend
08/01/2014
heidi hastings
Helped me buy and sell homes
Jeff's office was a pleasure to work with from the very beginning, very professional and mindful of our needs. The house we sold was priced right and sold in 4 days, Jeff was able to negotiate with other realtors and get us into the house we have always wanted. Jeff is a true professional and I would recommend him to anyone.
Highly likely to recommend
08/01/2014
sherhut
Listed and sold a home
Jeff and his team did a wonderful job listing my home. Everyone on the team worked well to take great photos of my home, have it listed online and keep me up to date on what was happening. Taylor, a member of the team, went above and beyond to let me know the next step in selling process! She is a huge asset to the group. I had four offers on my home within the first six days on the market, and I received my asking price. I would use Jeff and his team again in a heartbeat.
Highly likely to recommend
08/01/2014
iluvbobthebuilder8806
Listed and sold a home
We are happy with the outcome of our experience. Our home sold in less than a week for much more than the asking price. Jeff Glover excels in the area of marketing. The photographer did an excellent job and the online listing was exceptionally professional. There were no problems with closing, all went very smoothly. Follow-up with Jeff's staff after our out of state move has been professional and attentive. Very nice people to work with.
Highly likely to recommend
08/01/2014
lbeach5
Helped me buy home
I would recommend Jeff Glover and associates to everyone! Jeff and his team work very hard to get the house you want and were always available to answer my questions. I was a first time home buyer and felt very comfortable, respected and informed during the stressful process.
Highly likely to recommend
07/31/2014
scnicol
Listed and sold a home
I was very pleased with Jeff's personal touch. Not what you would have expected from most top=producers who hide behind their teams. Jeff's top competitor recommended listing my house for $50,000 less then Jeff did, and Jeff sold the house within the first week for $10,000 above asking. Jeff is Number 1 for a reason, he is the best!
Highly likely to recommend
07/31/2014
user5821465
Helped me buy home
We purchased our home through Jeff's office. Everything was handled with much professionalism. It was a smooth and easy transaction. We will be selling our home through him as well once we are moved into the new home.
Highly likely to recommend
07/30/2014
brettkarl
Listed and sold a home
Working with Jeff Glover was the best real estate decision I made (next to buying a foreclosure and fixing it up). We priced it below what we felt it was worth in order to start a bidding war and ended up getting 10k over asking (getting exactly what we want). I would recommend him and his team to anyone of my friends or family.
Highly likely to recommend
04/10/2014
user156874180
Helped me buy home
Heather is an amazing real-estate agent who is extremely easy to chat with and clearly knows her profession's ins and outs. Heather looked after my best interests at all times and made the purchase of my first home a great experience. I would highly recommend Heather!!!