Michael Perna

14 years of work experience
The Michael Perna Team
39500 Orchard Hill Place, Suite 100
Novi, MI, 48375
(248) 764-5375

Ratings & reviews (89)

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Likely to recommend
07/29/2015
tracylynn726
Listed and sold a home
Had a great experience working with Kristyn St Clair. She was very familiar with the area our home is in and priced it perfectly. Had a fantastic, smooth experience selling our home. The Perna team is the best! Thanks so much!
Highly likely to recommend
07/26/2015
MeghanDolan5
Helped me buy home
Mark Wasserman on The Perna Team was great! Mark was informative and accommodating. He was flexible with our schedule and was able to show us the homes we wanted to see when we were available. Mark worked very hard and without any pressure to buy got us into the correct home. We had a great experience with Mark and The Perna Team and would recommend them.
Highly likely to recommend
07/24/2015
mmindroiu
Helped me buy and sell homes
We had a wonderful experience with Kristyn St. Clair and The Perna Team. She came highly recommended to us by our daughter and we couldn't have been happier with her. Kristyn was very helpful and informative during the purchase of our new home. She worked very hard and managed to get us in to see the home we wanted right away. Kristyn got the deal done and she is now representing us on the sale of our home as well. We will gladly refer her to friends and family in the future!
Highly likely to recommend
07/22/2015
zuser20140923081949043
Helped me buy home
Katie Wright on The Perna Team was great. Katie was nice, professional and informative. She was always available to show me homes when I needed to see them, was never pushy and there was never any pressure for me to buy. She knew what I was looking for and I got the house I wanted. A perfect home buying experience with Katie and The Perna Team!
Highly likely to recommend
07/14/2015
tw248
Helped me buy home
I had a fantastic experience with Susan Berry and The Perna Team during the purchase of my new home. Susan returned all my calls promptly and kept me informed the entire time. Also she was very responsive in answering questions or getting my questions answered quickly and professionally. I was totally satisfied with the service I received and will recommend The Perna Team in the future.
Highly likely to recommend
07/13/2015
NickExton
Helped me buy home
I was totally happy with service Craig Rhoton and The Perna Team provided during my recent purchase of a property. I was looking for the right investment opportunity and Craig persevered until he found exactly what I wanted. Craig was very informative and professional. There was never any pressure for me to buy and the transaction was smooth start to finish. I will use Craig and refer him and The Perna Team in the future.
Highly likely to recommend
07/07/2015
andreaklucas
Helped me buy home
Brandon Gariepy and The Perna Team did a wonderful job with the purchase of our home. Throughout the entire process, Brandon was very detail oriented. He kept us in the loop via phone calls, texts and emails. Brandon made himself available to us and was very knowledgeable and professional. We absolutely recommend Brandon and The Perna Team.
Highly likely to recommend
06/29/2015
mark thomas2
Listed and sold a home
Kristyn St. Clair on The Perna Team did a wonderful job. Kristyn always kept in touch and was very responsive in answering questions or getting my questions answered quickly and professionally. My home sold in 2 and a half days - it was a perfect experience! I absolutely recommend Kristyn and The Perna Team to anyone looking to buy or sell their home.
Highly likely to recommend
06/17/2015
user980309
Listed and sold a home
Kristyn St. Clair on The Perna Team was excellent! We bought and sold our homes with her and each experience was great. When showing us homes, Kristyn was always on time, gave good advice and always called and texted us back within moments. But the best part was selling our home - it was listed on a Friday and we had 2 offers on Monday! We will most definitely recommend The Perna Team to friends and family.
Highly likely to recommend
06/15/2015
wanner1999
Listed and sold a home
Second time using them. Great process with lots if people to help answer questions in a timely manor. Our realtor even did power of attorney and communication was great. On our first experience, we bought the house and our realrir, Michael was great with finding information on the property with regards to other offers and we were able to get the house. I would use them again.
Highly likely to recommend
06/15/2015
carolejpeck
Helped me buy home
I am totally impressed with the Perna Team and the way they handled our home purchase and the sale listing for our current home. Instead of expecting the agent to handle all the details, the Perna team has people who specialize in the different areas; ie, photography, writing the MLS, preparing the flyers, handling the closing. Our agent Ryan Long has been helpful, attentive and offered us sound advice. I have already told many friends that this is the team to hire if you're in the market to buy or sell. Less ... More
Highly likely to recommend
06/13/2015
hewittjake
Helped me buy home
I had a great experience with Courtney Assemany and The Perna Team with the recent purchase of my new home. Courtney was always available to show homes when I needed to see them. She was very helpful and knowledgeable, and responsive in answering my questions quickly and professionally. I will recommend Courtney and The Perna Team to my family and friends.
Highly likely to recommend
06/11/2015
kenjohnson735
Helped me buy home
Our agent Lon Turner was great!. We were conflicted on which areas to look in and whether we wanted a house or a condo. Lon was always there to show us homes when and where we needed to see them whenever we wanted. He was willing to go the extra mile for us and we really appreciated it. We will gladly recommend The Perna Team and already have a stack of Lon's business cards to hand out!
Highly likely to recommend
06/08/2015
smbudka
Listed and sold a home
Steve Palms on The Perna Team did a great job on the sale of my home. I worked with a different real estate agency prior to working with Steve without much luck. The professional photos and marketing plan used by The Perna Team sold my home quick. I am now working with Steve on purchasing a new home as well. I have already referred friends and family to use The Perna Team for their home buying and selling needs. Great job!
Highly likely to recommend
06/08/2015
sharrar6
Helped me buy home
Mike Dimachki on The Perna Team did a great job. We worked with another agent looking for a home with no luck. Mike assured us that he would find us the perfect home. He knew exactly what we were looking for and only showed us houses that he knew were right. for us. We found our home on the 3rd showing! We will definitely refer family and friends to Mike in the future.
Likely to recommend
06/08/2015
ultsun1
Helped me buy home
Ron Ochala on The Perna Team did a very good job on the purchase of my new home. Ron made the experience easy and enjoyable. He was very helpful and kept in contact with me the entire time. Also, he was very responsive in answering questions or getting my questions answered quickly and professionally. Of course, the best part of my experience with The Perna Team was getting the home I wanted. I will be happy to refer Ron and The Perna Team in the future.
Highly likely to recommend
06/02/2015
curlryan
Helped me buy home
Courtney Assemany on The Perna Team was wonderful! I had a ton of questions and I could always count on her to answer them quickly and professionally. Courtney was always available to show me homes when I needed to see them. It was a great experience and I will absolutely recommend her to friends and family.
Highly likely to recommend
06/02/2015
sls373us
Listed and sold a home
When you team up with Michael Perna, you are signing up for a system that has proven to be successful. Aggressive marketing, networking capabilities with thousands of other realtors, and helpful advice throughout the selling process, has proven to be quite successful. This "system" has proven to work regardless of how much your house is worth or what city it is located.
Highly likely to recommend
05/28/2015
user87029059
Helped me buy home
Kevin Calcaterra on The Perna Team did an awesome job. He went above and beyond with his service to us. Kevin was there to show homes when we needed to see them and kept in contact with us the entire time. Also he was very responsive in answering questions quickly and professionally. We will definitely recommend him to friends.
Do not recommend
04/24/2015
dawnchandler0
Listed home, but didn't sell
After 59 showings and one offer, which was not accepted, I decided using the Perna Agency was the worst decision I made in regards to selling my home. The agent that I was with, from this agency, did not follow-up on any potential lead, provide proper support. Customers were knocking at my door to see the home, because they could not reach anyone at this agency. He ended up quitting the agency. The office staff only contacted me three times in four months. (They promise weekly contact). My home was listed for four months. No clear direction was provided. It seemed to me that they wanted other agents to sell my home. I did my own follow-up. Weeks before I had the contract ended, I requested the price of my home to be reduced. Never happened. If you want your house to sell, this is NOT the agency to use. Less ... More
Response fromMichael Perna
Our true high service level is shown through our many other posts here. We book over 300 showings per week without flaw, but could not get in touch with you by phone/email/txt. One buyer knocked on the door because you didn't return the calls. That is a great example of our availability. When you called me on that I answered We did call every week,I reviewed the log myself.I appreciate that sometimes people selling a home don't want to hear feedback on their home, if we stopped calling to tell the truth on the feedback we wouldn't be doing the best for our clients. We call our clients every week. The comment on the price change is incorrect. You and I had three conversations on market and pricing. I understand you're upset with us for ending our contract to sell your home early,we couldn't keep a home on the market that we couldn't get buyers into. I sincerely apologize for any negative experience you had and when you have a moment please call me on my cell phone 248-425-5082 Less ... More
Highly likely to recommend
04/21/2015
KirkCNajarian
Helped me buy home
I was very impressed with Sara Ford , her work ethic was top notch her ability to see the true value of the property was invaluable to me. Sara Ford listened to me, followed up on every detail made my purchase easy and was always there for me every step of the way. She treated me as if I was purchasing a million dollar property and for that I am thankful . Would highly recommend Sara Ford .
Highly likely to recommend
02/16/2015
jeanray58
Listed and sold a home
The Perna Team is extremely professional. They helped me through the entire listing process. It was an absolutely fantastic experience. Everyone was telling me that listing during the winter time was a horrible idea. But we ended up getting the home for above asking price which was a plus.
Highly likely to recommend
11/27/2014
briangalindo
Helped me buy and sell homes
Working with the Perna Team was a great experience for us selling our home. Any questions we had during the process were addressed quickly, we always received call backs promplty when we left messages. Our primary point of contact was Mary Jo Hahn, she walked us through and explained every step of the process and was a pleasure to work with. She knows the market and our neighborhood and priced our home competively to sell quickly.
Highly likely to recommend
11/14/2014
lifeoflife101
Listed and sold a home
I had someone whom I?ve known for about 30 years come and appraise my house and they told me what they thought it was worth. I disagreed with the appraisal so I put the house up on Zillow myself. I got a call from a lady at The Perna Team and she said that she?d like to talk to me about the house and that she?d like to see it. I liked her so she came out and looked at it and said that she thought we could do this. We put it up, got 2 offers on it of which I took the 2nd offer, and I was just pleased with the whole process! Less ... More
Highly likely to recommend
11/14/2014
aandj welsh
Listed and sold a home
They were awesome! My house was sold quickly and efficiently and they were always there if I had a question. The whole process was very smooth! The buyer didn?t have the funds wire transferred on the day of closing so Mary Jo was willing to drive to my house the next day to bring me my check. They were all just really great!
Highly likely to recommend
11/14/2014
Jasonwelsh1
Listed and sold a home
They were awesome! My house was sold quickly and efficiently and they were always there if I had a question. The whole process was very smooth! The buyer didn?t have the funds wire transferred on the day of closing so Mary Jo was willing to drive to my house the next day to bring me my check. They were all just really great!
Highly likely to recommend
11/14/2014
Vrauckis
Listed and sold a home
We got 3 offers on our home, 2 of them were above asking price and then the 3rd, which I chose, was an all cash sale. I couldn?t be happier! Mary Jo did everything possible and I don?t think anybody could have found any fault with what she did. She was extremely professional, helpful, responsive, and she just did a fabulous job. I?m was extremely happy!
Highly likely to recommend
11/14/2014
MECHAM4547
Listed and sold a home
Our house sold in 4 days so we had excellent results! She did a fantastic job with the pictures and write ups and I really think that helped it sell. Mary Jo stepped up and really looked out for our interests when the buyer?s finances were shaky. I have nothing but good things to say about Mary Jo and the Perna Team!
Highly likely to recommend
11/14/2014
rich shun
Listed and sold a home
I got the optimum result in that my home sold in about 2 weeks. This is the first time I?ve sold a home on my own and I was surprised in how quickly they began showing my home. The first time I met them and signed the paperwork was on a Thursday and they started showing my house that Saturday.
Highly likely to recommend
11/14/2014
mck waldecker
Listed and sold a home
We got very quick results. The Perna Team was very professional and showed a lot of interest in helping us. We had 4 showings and 4 offers within 26 hours. There was an instance where there was an error and someone forgot to take a showing off after the sale was pending and our alarm went off. It was on a Sunday and I was travelling but I was able to call Mary Jo and she took care of it. She always kept us updated on the transaction too which I really appreciated!
Do not recommend
11/05/2014
susaroun
Listed and sold a home
Was with Mary Jo Hahn, who argued on behalf of the buyers when she was supposed to be my agent, who scheduled and brought the buyers into my home without my knowledge for the home inspection, and who defended the buyers when it came time to discuss per diem rent after closing. Rarely returned calls and when she did she made it clear that she was "going into a meeting" or something to get off the phone. When I'm paying you all the money I did, I'd think that the "professional" would have been more supportive and paid more attention to the rules in place for their profession. I've sold several homes in the past and this was, by far, the worst experience ever. Thank goodness for my agent, who was a tremendous help. I will never call the Mike Perna team or Mary Jo Hahn again and will let all my friends know about my experience. Less ... More
Highly likely to recommend
10/18/2014
waldeckern
Listed and sold a home
Sold my house from listing to signed offer in 26 hours! Mary Jo came through with great suggestions regarding which offer(s) were most viable. One stop shopping at its best...super efficient! We interviewed two other potential selling realtors and Mary Jo was a clear standout from start to finish.
Highly likely to recommend
10/17/2014
joella welsh
Listed and sold a home
I worked with the Perna Team on the buying and selling of my first home. They were all very helpful. Mary Jo made selling my house seamless and stress free. The entire Perna Team was fast and efficient to help with any questions that I had. I would absolutely recommend them and use them again!
Do not recommend
10/15/2014
bowman gregory573
Never responded to my inquiry
He never responded at all! This was the second time I made contact. I would rather go through my own agent with MLS numbers.She always responds and is very good at follow-up.
Response fromMichael Perna
Hello Mr. Bowman, Thank you for the email through Zillow and reaching out to us. It is an Ethical Violation to show homes to a person working with another agent. This is a very big deal as it results in fines, sanctions and possible loss of our license. We spoke on the phone twice about seeing both of those homes. Both times I asked if you had an agent you were working with, both times you said you did. I provided the MLS numbers to give to the agent to book the showings and offered to reach out to the agent myself. Please let me know anything I can do to help Less ... More
Do not recommend
10/14/2014
JaneSmith41
Never responded to my inquiry
Hi would never contact us. Left numerous messages. A real waste of time leaving him messages. We wanted 2 homes that were about to be forclosed and they are now sold
Response fromMichael Perna
Hello Jane, thank you for taking the time to review us on Zillow, I just received it a few minutes ago. Hopefully the other reviews show our dedication to service. I double checked both numbers on the zillow site and both were picked up before the 3rd ring by our agents. I called zillow on the number they provide to us & they informed me that last Saturday and Sunday calls and voicemails weren't forwarding properly. Zillow tech support asked me to see if you could let me know which number you called twice & which day so they can look into it. My direct email is michaelperna@kw.com. I sincerely appreciate you taking the time to bring this to my attention. I wouldn't have known of the issue with the zillow call through line had you not. Mike Less ... More
Highly likely to recommend
09/21/2014
donaldgy
Listed and sold a home
Unfortunately we never met Michael Perna in person -- we dealt with Mary Jo. However the reason we chose the Perma team is the fact that we had received mailings from them. We were very impressed -- so professional and detailed. Never had we received anything like that from any other realtor
Highly likely to recommend
08/20/2014
ChrisStayer
Helped me buy and sell homes
A very focused professional. Aggressive with a team to match. I suspect we'll see billboards on the freeways and hear radio spots from the Perna Team soon. I moved from Michigan to Illinois so managing closings at both ends was no picnic. I used Keller Williams on both the sale of the Michigan property and the purchase of the Illinois property. As difficult as the lenders make it today to complete a real estate sale/purchase, KW, Mary Jo Hahn, and the Perna team made it easy to understand and even arranged for us to close on our sale on our schedule when the buyers lender had dropped the ball. The house I sold reflected the "in the toilet" real estate market in Wayne county. It was not a money maker for me or the realtor yet they were professional and courteous regardless of home value. Less ... More
Likely to recommend
08/15/2014
neslob
Helped me buy and sell homes
The Perna Team helped my sell my home and find a new one in the area and price range I wanted. John was diligent in finding listings and arranging viewings for me. Thanks to his persistance, I found the right home for me.
Highly likely to recommend
07/31/2014
craig lorraine1
Listed and sold a home
Mary Jo and the Perna team were simply the best. Extremely professional from the first interview all the way through the closure of the process. On time for every call and or meeting, provided amazing guidance through a very delicate process and follow up was immediate. We looked at several very capable and qualified agents who work in downtown Northville and were more than happy with selecting Mary Jo and the entire Perna team behind her.
Highly likely to recommend
07/30/2014
mkliliya
Listed and sold a home
They were professional, responded promptly. We had a pleasure to work with one of the agents, Mary Hart. She was very pleasant and understanding. House sold quicker than we anticipated, and for a solid offer. We could not have been happier.
Highly likely to recommend
07/30/2014
russellham2
Listed and sold a home
We first met with Mary Jo regarding listing our house in April 2014. I was extremely impressed with the research Mary Jo had done on our home prior to her visit. She was very well prepared and had all the details we needed to know about the comps in our area. She also told us what needed to be done to make our home more marketable for sale. I was very impressed with how prepared she was when she met with my husband and I. We listed our home with Mary Jo in June 2014. The first day on the market we had 11 showings, the next day we had 8 offers. I was very impressed with the way Mary Jo and the Perna Team had advertized our home. The pictures of our home looked amazing and they had it listed on every website imaginable. I would recommend Mary Jo and the Perna Team to anyone looking to sale or buy a home. Jackie Brown Less ... More
Do not recommend
07/23/2014
garytferguson
Never responded to my inquiry
Called based on his advertising in our area. An associate returned the call and arranged a visit to review our home as a potential listing. They were a NO SHOW/NO CALL for the scheduled time.
Response fromMichael Perna
Hello Gary, thank you for the email. I track every call that comes into my office so as not to miss an opportunity to work with someone on their home sale or miss a potential inquiry on one of our homes. I went back 90 days through approx 700 inbound calls and did not receive a call from a Gary Ferguson. Right now there are approx 350 Keller Williams agents in the area and sometimes there's an assumption that another real estate agent is associated with me if we're with the same company. If you have a moment please call me directly on my cell phone at 248-425-5082 with the number you called so I can direct you to review the agent that skipped the appointment. In addition I would like to apologize on behalf of whichever agent at whichever company didn't make it to an appointment and didn't have the curtesy to call. Less ... More
Highly likely to recommend
07/18/2014
Thom73
Listed and sold a home
They sold my home in one week and the whole experience with the Perna group was a very pleasant experience. The listing agent was very informative and had good follow up skills. I would not hesitate to recommend them.Great job!!
Highly likely to recommend
04/25/2014
dianeindetroit
Listed and sold a home
I had a very good experience working with Mike Perna and his closing coordinator Kadie. Michael is professional, responsive, knowledgeable, a strong advocate, and a great negotiator. Michael and his team made the entire process flow smoothly. Definitely would recommend them to family and friends.
Highly likely to recommend
04/03/2014
user10677308
Helped me buy and sell homes
Mike Perna is an incredible agent and a pleasure to work with! He, along with his team, was extremely professional, knowledgeable and attentive to our needs throughout the process of selling our home and helping us find a new one. From listing to after closing, Mike guided us every step of the way and ensured that every detail was taken care of. Not only was he was able to sell our home in only 7 days, but also negotiated with multiple buyers and secured an offer for our asking price! We absolutely would not have received asking price for our home if we had hired a different agent. Mike was prompt and patient in answering countless questions and solving any problems that arose. His expertise and thoroughness throughout the whole buying and selling process was invaluable. We will be highly recommending Mike to our friends and family. Less ... More
Highly likely to recommend
03/14/2014
kpumo
Listed and sold a home
Michael Perna was by far the best real estate agent that we have worked with buying and selling our 5 houses over the years. Although any agent has the ability to list a house for what-ever price you want, Michael Perna was able to give very sound advice about market conditions and negotiating options. His follow up was very much appreciated. We were able to get a very fair price in a very timely manner and were very satisfied with every aspect of our experience selling this last house. I would enthusiastically encourage anyone interested in selling their home to utilize his services and take advantage of his knowledge and skill in the real estate market. Less ... More
Highly likely to recommend
03/14/2014
smokeandfire
Listed and sold a home
Both Mike Perna and Melanie Duda were professional and helpful , They answered all our questions and put our fears aside. They did what they said . they sold our home in short order and full price--Stressfree!! You gotta LOVE a team like that!!!
Highly likely to recommend
03/01/2014
melonyblow
Listed and sold a home
Michael Perna was great to work with. We had our house up for sale with another agent for 5 months and nothing was happening. I decided to list with Michael (at the same list price) and we had an offer within a month. His entire team was great to work with and we closed without any issues. I would higly recommend the Perna Team!!
Highly likely to recommend
02/20/2014
robrussell17
Listed and sold a home
Both Mike Perna and Mary Jo Hahn were extremely professional and highly customer oriented, not to mention that they sold my house very quickly (that had been previously listed with another realtor for 3 months without selling). Many Thanks!
Highly likely to recommend
12/26/2013
starmanmi3
Listed and sold a home
When we told our previous realtor we were pulling the home off the market, we were extremely frustrated and disappointed over our experience with that realtor. It had been a terrible experience. When we got Michael's packet in the mail, along with dozens of other realtors, we liked the fact that Michael sent a multi page information packet versus just a post card. When we met with Michael, it was clear how he was a professional realtor and we elected to sign a contract with him. Given how the home we were trying to sell was a 1924 farm house, we expected things to take time. Michael kept his word and keep communicated weekly with us and within three months we had a solid offer. We have just closed last week. At this point, when we sell our next home, we fully expect to use Michael's services again! In addition, we have suggested all of our friends to do the same and we have no doubts or reservations in recommending his services. Less ... More
Do not recommend
12/23/2013
user8015303
Listed and sold a home
Mike did what he said he would. Get our home sold in a month. Fast forward to day 30 and he had an offer but it was considerably less than expected. His "plan" of creating a frenzy involved getting tons of people to the Open House by inviting neighbors and friends (not a single neighbor said anyone invited them) to generate a buzz. Throughout the process, there were always mistakes...i.e. commission was incorrectly stated on purchase agreement. Mike blamed inner staff. Had we not caught it we would have been out two grand. In addition, after we signed off, no one came to our closing and we found out from Mike's office that we had less than three days to move as someone had messed up the closing date information. We moved everything out to learn at the closing that the buyer had to put off moving a week. The other agent had stated at the closing that she had contacted Mike's office, but no one contacted us. We sat in disbelief as we signed off and couldn't get out fast enough. We fully expected no contact after to see how the closing went and we were right.....no one called. Not only did we lose money, but felt we were taken....I am sure they enjoyed the 12 grand we forked over for commissions..... Less ... More
Highly likely to recommend
12/11/2013
cmm005
Listed and sold a home
Very professional and knowledgeable. He went the extra mile to get things done when they needed to get done. He got my house sold for what i was asking for it and despite some hiccups with the buyers lender, he made sure to get this property closed.
Highly likely to recommend
11/28/2013
msflanigan59
Listed and sold a home
Mike was a great help to us in selling our home. He worked very hard to get us the best deal possible. His staff kept us well informed as to the progress. We listed with Mike late in September and had a firm offer in place by the end of the 2nd week of October. We would highly recomend Mike and his team to anyone interested in buying or selling a home. We are quite sure that they will be very happy.
Highly likely to recommend
11/20/2013
user5323619
Listed and sold a home
We were very happy with the Perna team. Our house sold a day after it was on the market. We were very happy with the price we received. Michael actually spent the night negotiating with the buyer before coming to us with a final offer so that we wouldn't get discouraged and walk away. We have recommended him to friends and family.
Highly likely to recommend
10/10/2013
user0681469
Listed and sold a home
Was fast efficient and able to sell our house within a week! Definitely someone I would recommend and use again! The whole permanent team worked hard to make the dream of selling our home a reality!
Do not recommend
09/16/2013
user4867989
Listed and sold a home
We had the unfortunate experience of listing our home with Mike Perna and can NOT recommend him under any circumstances. He's so busy getting listings, he drops the ball when it comes to customer follow up and other important detail. Our experience was the worst we've ever had with an agent. We live in a lake community and found our neighbors listed their condo with Mike and had the same frustrating, disappointing experience. He seems to know how to get "the listing" but after that it's impossible to reach him. He never returns phone calls or email, but rather has a very incompetent team respond with half answers. He may have been been "top of his game" at one point, but it's gone. You'll find yourself repeating questions, providing information multiple times, and not getting the direct and simple answer you need to proceed and make decisions. While he has knowledge of the local market, there are plenty of other agents with similar knowledge who understand the entire process of selling a home; not just securing a commission. Less ... More
Highly likely to recommend
09/05/2013
user123321
Listed and sold a home
Could not have gone better, home sold in 4 hrs with 6 offers. I would highly recommending working with the Perna team. Mike's other staff members have been great in working with us to find our next place.
Highly likely to recommend
08/07/2013
jld123
Listed and sold a home
Mike is knowledgeable, professional and personable. The process went very smoothly and we closed the sale in less than 10 days, which was what I wanted. He and his staff were responsive and helpful throughout the process. I definitely recommend him.
Do not recommend
06/10/2013
user1538370
Listed and sold a home
Mike Perna is only concerned with his commission. We used him to sell our home and were very clear on how much we needed to sell for to meet our goals. No problem, he said. We listed and sold and the numbers he scribbled when we signed with him were incorrect and we ended up not selling for enough to meet our goals buy another home. The house sold the first day so we could have easily listed for another 10k and met the mark. The home we were then buying was 140K less than the one we sold. Evidently Mike doesn't deal with cheap homes, because he pawned us off on some rookie to buy the next house. The guy was a joke to work with. We tried calling Mike multiple times to voice our concerns about the guy he stuck us with and he would not return out calls. Good luck talking with Mike about anything unless it's something he needs. Mike also tried talking us into taking the very first offer on our home. It was full price, but the buyer want all our contents, including my new snowblower, etc. He argued when we rejected the offer, He kept saying it's a full price offer. It wouldn't have bothered him a bit if we gave away 60K worth of high end furnishings and such. Mike is concerned with his bank account only. If he thinks you can make it bigger, you'll get good service up to the point when its a done deal. After that you're on your own. He didn't even come to closing. We had no representation as the sellers at the closing. Who does that? Mike Perna does. Less ... More
Response fromMichael Perna
Thank you for the review & voicing your concern, I appreciate the time taken. I replaced the agent as soon as you called. You gave him a great review. Both 10 yr vets from the area not new. It's not price, but area familiarity-On the day of closing the tax escrow didn't clear. I immediately reduced my commission to be sure you had the funds for the new home. No one asked me to. I can't control when a bank dispurses escrow but I can step up to the plate and make it right. I worked hard & cut my pay to see your need met.The first offer that came in I did not advise taking. I said counter out furniture & price. I mute my phone to respect the person I'm with on appt and return calls after, sometimes up to 2 hrs. 99.9% of closings I attend-you said that time was more important and to not cancel my doctor appt, twice. I would appreciate it if you could spare a few minutes to speak about it. Good reviews are nice, but the poor ones are the most helpful. These are the ones that help me improve Less ... More
Highly likely to recommend
04/07/2013
user81710236
Listed and sold a home
Michael Perna and his team are the very best! They handled every situation in a very professional manner. He and his team were very informative when answering our questions and concerns. We would recommend them to anyone who wants a professional, no nonsence, no bull agent working for them.
Highly likely to recommend
04/04/2013
JustinBallardRealtor
Showed me homes
I had the pleasure of working with Mr. Perna when attempting to purchase investment houses in the summer of 2008. He was BY-FAR the most knowledgeable agent I had worked with, and really knew what to look for. He even caught the listing agent trying to get a property gerself, and we were able to get a bid accepted that was under the List price. While I did not end up purchasing the house, Mr. Perna was helpful the entire process, and I have recomennded him to many other people since then.
Highly likely to recommend
03/06/2013
AmarAA
Helped me buy and sell homes
Mike helped me to find my dream home after seeing only 3 homes. He negotiated on my behalf and helped me get the price that I was very happy with. He was always prompt and a pleasure to work with. I would recommend him to anyone trying to buy or sell a home in the area! -amar
Highly likely to recommend
02/04/2013
user9578202
Helped me buy and sell homes
I had a very good experience working with Mike Perna and his closing coordinator Connie! They made the entire process flow smoothly and were very responsive! Definitely would recommend them to family and friends!
Highly likely to recommend
01/13/2013
user6560201
Helped me buy home
We looked at the the reviews in this site before we decided to contact Mike as the Real estate professional during the holidays in December 2011. We are very glad we did that. Mike is an excellent real estate profesional with very good knowledge of the market. We found him to be extremely patient and helpful at all times. After showing us a few houses, he was very quickly able to assees the kind of house we were looking for. He helped us find and then close the deal on the house that we really liked in Novi. He also helped us find a good renter for our old detached condiminium in Novi. We had an excellent experience with Mike and highly recommend him as a real estate professional. Less ... More
Highly likely to recommend
11/30/2012
user44882880
Listed and sold a home
Mike Perna and his Team helped me sell my mother's home, quickly, efficiently and with professional expertise. The whole team was great to work with and I especially liked the fact that there was constant communication throughout the whole process. Mike found a buyer for the home in a very short amount of time. He helped us price it right and kept our best interests throughout the event. Thank you Perna Team. You did a great job!!!
Highly likely to recommend
11/02/2012
abbf
Helped me buy home
Mike Perna was excellent to work with. Although I know he is very busy, he was always responsive and available. He spent ample time talking with us and answering every little question we had, whether on the phone or in person. I never felt rushed. He was extremely knowledgeable on the process of buying a home. As first time home-buyers, we had a lot of questions and I always felt like he gave us a detailed answers as well as excellent advice. I would absolutely recommend him and his team to anyone! Less ... More
Highly likely to recommend
09/06/2012
user782697
Listed and sold a home
We thoroughly enjoyed working with the Perna Team. We were very dissappointed with our previous real estate company, terminated them, and signed with The Perna Team. Michael and his staff new exactly what we expected, our time constraints, and our bottom line. They went ABOVE and BEYOND our expectations, kept us in the loop, and followed through with every promise made in a timely fashion. We have NOT one complaint. We would recommend them to our family, friends, and anyone moving to the Michigan area! Fantastic group!! Less ... More
Highly likely to recommend
09/06/2012
ericnfrey76
Listed and sold a home
Complete knowledge and expert of selling and buying a house. Totally understands local real estate market down to each neighborhood and area.
Highly likely to recommend
08/09/2012
user9040502
Listed and sold a home
Superb real estate team representation! Mike keeps his word all the way through! An honest-to-goodness team. Highly recommended.
Do not recommend
08/02/2012
user8724171
Listed home, but didn't sell
Super friendly at first. talked lots of real estate mumbo jombo. we were hooked. Lost all interest when we were said we are just selling and might not be buying another place. saw our small house as little profit. never returned phone calls or emails. i gave up and called another realtor.
Do not recommend
07/10/2012
user654910
Listed home, but didn't sell
Michael Perna contacted me asking to reslist my house after we ended our previous listing with an agent from another company. Initially I was not interested, but he definitely talked a good game, pointing out all of the things that he would do differently than the other agent, including taking pictures with a wider lens, listing the basement square footage, putting flyers on the for sale sign etc. It all sounded great so we signed on. When he came to the house to complete all the listing paperwork he had another agent with him and it was clear that we were being passed off onto her. When she prepared the listing it did not include any of the items listed above that Michael had said he would include. They took the pictures with a regular point and shoot camera; no wide lens. The listing was full of typos. No flyers were placed on the sign until weeks after the listing began. They said they were 'having trouble getting them from the printers.' Please, how difficult is it to print some out on their own office printer? When I would try to call the phone number that Michael had given us, I believe it was on his business card as well, he would never answer. It would go to a voicemail with a woman's voice speaking another language. This was all baffling to me as I do not understand what they have to gain out of doing such a poor job. Needless to say, the house did not sell when listed by the Perna team. Less ... More
Response fromMichael Perna
Hello and thank you for the review! I think I may have been assisting another agent at that time. I'm asked to go on appointments with newer agents to assist with training and paperwork and I think this was the case here. As always I tell people to contact me with any questions but I may not have been the agent. If you have a moment please give me a ring to discuss further, I want to make it right, go over the situation and improve if I'm at fault. By my other reviews I hope it shows I take pride in my work. Thank you again for bringing this to my attention, I hope to hear from you soon! 248-425-5082 (Direct) Less ... More
Highly likely to recommend
06/29/2012
user9908290
Listed and sold a home
The team was very prompt with responses and keeping me updated with progress.
Response fromMichael Perna
Thank you for the great review!
Highly likely to recommend
06/29/2012
user1322613
Helped me buy home
Knowledge of the local market and neighborhoods is second to none. Staff was extremely helpful and responsive throughout buying and closing process. I would highly recommend the Perna team!
Highly likely to recommend
06/28/2012
user2687163
Listed and sold a home
We had put are home on the market with a different realtor in the fall of 2011, we had 32 showings and not one offer. We were very disappointed in the the whole process with realtors. Then in the spring of 2012 we interviewed 4 of the top realtors in are area and we choose Michael Perna and the Perna team, we were really leary of going thru the process again, however after meeting with Michael Perna he showed us more professionalism and dedication to the needs of the sellers as opposed to just listing the house at a quick sell price. He listed the home above what we had suggested. His marketing strategy produced12 showings on day one which resulted in 2 offers above the listed price in the first 15 minutes on the market. Also making are neighbors very happy since all the other homes listed by other realtors were being given away. However getting a offer on your home is only the first step. Then you must have the inspection and then the grueling appraisal process which in today's market is the nail biter. Mike Perna was able to derail a bogus appraisal and obtain a new appraisal at the fair market value which allowed us to complete the sale without any further negotiation. We are highly recommending Michael Perna and the Perna team!! Michael has the eye of the tiger that all realtors should have but don't,, Michael we believe in realtors again. Thank you, The Hogues Less ... More
Response fromMichael Perna
Thank you so so much for the great review! It was a pleasure working with both of you and I wish you the absolute best in the future! I do think many agents are not quite attuned to how positive the market has been this year and have been undervaluing and underestimating the market. Please don't hesitate to call or email anytime if I can assist in the future!
Do not recommend
06/28/2012
user622427
Listed and sold a home
I was very disappointed with the personalized attention from Mike Perna. He was certainly attentive, but only until I signed with them as my listing agent. Then I never heard from him. He never called, not even during the negotiation or sale of the home, during the closing, and not even after all was said and done. I was also very disappointed and felt mislead about the current market conditions. I felt pressured into accepting the first offer on the house. Then after I accepted the offer and started looking for a new home myself, I was quick to realize how much the market had picked up, and how difficult it is currently to find and have an offer accepted on a nice home. After the sale completed, I was left without a home, and remain without a home. I am in the horrible situation of renting and having all of my belongings in storage and not knowing when I will find a suitable place to call ?home? again. With my current living situation, I was disgusted when after the sale of the home all I received from my realty company was an ?e-card?. Such an odd expression of gratitude for my business. On top of it, the e-card congratulated me on my ?new home?. WHAT NEW HOME??!! One of the most important factors in the selling process is the negotiation and sales agreement. The person handling my negotiation misunderstood my counter offer and communicated an incorrect counter offer to the buyers, costing me $1500. I was very clear what we wanted out of the deal so I have no idea how she misunderstood this. Additionally, when she verbally read the original offer to me she did not clarify that the washer and dryer were part of the deal ? when I had not intended to sell these items. When I read through the fine print later in the process, it was too late to back these things out. Now I am left with the expense of having to purchase these items new whenever I do find a new home. There were other additional items that just evidence that attention to detail and good communication are not a priority for this group at Keller Williams. Finally, to my surprise nobody from Keller Williams showed up to my closing. Nice. Sitting across from the buyers and their realtor, along with the title company representatives, in near tears from ever having sold my home. Less ... More
Highly likely to recommend
05/11/2012
user256545
Listed and sold a home
Mike came to the house looked it over and gave me a selling price well above what other agents offerd, and went through all the paper work explaining what each part of the contract was. He had our house sold in about five weeks GREAT JOB Glen M
Response fromMichael Perna
Hello Glen! Thank you again for working with me on the sales of your mothers home and I'm glad everything went smooth. Also thank you for the leap of faith on the sales price. I know a few other agents suggested about 10k lower, and I appreciate the chance to get you more! Mike
Highly likely to recommend
05/11/2012
user989439
Helped me buy home
The Perna Team was very knowledgeable and worked quickly to find a solution that fit my needs. Michael was able to refer me to a wonderful mortgage company and sales manager, Victor Bals. This made the difference in being able to close on a home that I had fallen in love with and almost didn't get because the mortgage person that I was previously working with flopped. During the house hunting process, Michael was vocal about what was a "good buy" and when to keep looking. As this is my first home purchase I was happy to receive Michael's expertise and guidance. As for The Perna Team, they handled the administrative side of the transaction wonderfully as it appeared to be a seamless effort. It was so helpful that all of the updated forms were electronic as my schedule does not permit me to run all over town filling out documents by hand. In all, my questions were answered completely and on time, when I was stressed out - my concerns were heard and discussed and I was reassured and supported throughout the entire process. I stronglyl recommend The Perna Team to anyone who is thinking about buying a home. Less ... More
Highly likely to recommend
04/11/2012
user100124
Listed and sold a home
We definitely liked working with The Perna Team in selling and buying our new home. We were uncertain if our home would sell in this market but Michael Perna explained to us how it would be marketed to the best of his ability. He advised us on what price range to sell our home at based on the local market demand, and was in constant contact with us regarding showings and feedback. Our house sold much faster than anticipated, which is a great problem to have, at our asking price too! Michael was very helpful in assisting us with finding our new dream home as well. Again, he gave us great advice in negotiating the purchase price on our new house, and The Perna Team has been with us every step of the way through to our eventual closing. We couldn't have hoped for a better realtor to work with! Less ... More
Highly likely to recommend
03/22/2012
user769382
Helped me buy home
I would HIGHLY recommend the Perna Team. They surround themselves with the best in the business. They work very hard to make the home buying process as seamless as possible with a very positive attitude. They personally stayed on top of everything from looking at homes to the final closing. This team answered every question promptly and made excellent recommendations on the best insurance and mortgage company to work with, so grateful for this information. Mike recommended several negotiation points in our purchase agreement I would never have thought about as a buyer. These guys go out of their way to provide an excellent home buying experience. The Perna Team are the best I have ever worked with! Less ... More
Highly likely to recommend
02/03/2012
Jwelsh21
Helped me buy home
Mike Perna, was a great realtor! He was fast and efficient and easy to work with. I truely believe that I got my house because of how fast he was getting the offer in. I would highly recommend him!
Highly likely to recommend
01/23/2012
ppj1
Listed and sold a home
I would highly recommend Mike Perna to sell your home. We found Mike to be very professional, knowledgeable and honest. Having had our home on the market for 4 months with another Realtor with no success, we decided to go with Mike. After four weeks we had a firm offer on the table, followed by a seamless closing. Thanks Mike and team for helping us achieve our dream of moving closer to our granddaughter in Wisconsin Wini Harvie
Likely to recommend
12/29/2011
7829Dubuque
Listed and sold a home
We were disappointed in the final sale price of our home but we understood we were competing against short sales and foreclosures. Mike's team helped us understand the market a little better.
Highly likely to recommend
12/24/2011
Mav7783
Helped me buy home
Mike Perna is the sole reason that we now own the House of our Dreams. Mike was willing to put in the time and effort way above and beyond the other agents we interacted with when we first started looking at homes. He is extremely knowledgeable and willing to answer any and all questions you may have. I know this because I asked him everything I possibly could to educate myself because I like being an informed buyer especially when it is the largest purchase you will ever make! The knowledge he has pertaining to the local area was very valuable in assisting us in our search. He did a phenomenal job negotiating the price and seeing us through the process. This may sound like a minute thing, but he returns phone calls, emails and texts very promptly and always makes himself available for you. As if you are his only client, and as a client, nothing is better! I could go on and on about Mike simply because he is worth it. I will recommend him to anyone who is interested in looking for a house or even has a basic question. Mike Perna and his staff are the right Real Estate professional for you! Less ... More
Highly likely to recommend
12/23/2011
The Greenes
Listed and sold a home
Mike Perna and his team are very knowledgeable, friendly and skilled at what they do. They sold my home in less than 52 days! The Perna Teams communication skills are phenomenal! They use text messages, e-mail ,fax, phone and in -person communication to get the job done! Mike and his team always kept me in the loop as to what was going on with my home sale progress. I would highly recommend the Perna Team to sell your home!
Highly likely to recommend
12/13/2011
bresnah3
Helped me buy home
Brian is a professional agent who is easy to work with. He went above and beyond to get us our dream home even when there were multiple offers! Brian had a great knowledge of the buying process and was able to give us tips so we could get the best deal. He was very responsive and worked hard to help us close in a short amount of time. We would highly recommend Brian to anyone looking to buy or sell a home.
Highly likely to recommend
12/12/2011
mshellie
Listed and sold a home
Mike and staff were very knowledgeable of the industry and specifically of the area my home was located. I felt Mike had his finger on the pulse and provided realistic expectations. I know that Mike gave my home the greatest market exposure possible. Mike also kept me informed of changes in the industry and market. He maintained seasonably sensitive photos and also presented updated appraisals and comps to help me position the home appropriate to the market activity. It was a tough time to sell a move in ready house, but Mike hung in there and got the job done. Less ... More
Highly likely to recommend
12/06/2011
dr_abro
Helped me buy home
My agent, Brian, went above and beyond my expectations for a realtor. After using a realtor for several months that was very unresponsive and difficult, I was referred to Brian by a friend. He kept in constant communication, helped me find a very very specific niche historic home that was almost non-existent and negotiated my offer to beat out several other offers the seller was presented with. Since my closing, I have contacted him again to help me find a home to buy and use as a rental, and I have referred him to 4 of my friends and family, all that will say that same thing about his service. A+ agent, thanks again Brian! Less ... More
Response fromMichael Perna
Dr. Abro, Thank you for the stellar review of our Buyers Agent Brian! I appreciate the great comments and rating! It can be hard in multiple offer situations in this market to get the best deal, Brian is very adept at that.
Highly likely to recommend
09/27/2011
Quaile
Listed and sold a home
Agent was extremely knowledge of current market conditions and confident in the suggested list price. This agent has a team working with him. The team member who took the house pictures was an excellent photographer; the advertising was extensive. Some of the information on the listing had to be corrected but we still got an acceptable offer approximately 30 days after listing our property.
Highly likely to recommend
09/14/2011
nesun
Listed and sold a home
Mike was very responsive and walked us seamlessly through the process of selling our house, taking the time to answer all our questions. He was very honest about the market and gave us good advice on our asking price -- we closed on our property in less than 2 weeks. Because we were out of state, he handled daily maintenance, including taking out our trash and collecting keys from our renters. I would highly recommend him to others interested in selling their property.