Creig Northrop

26 years of work experience
The Creig Northrop Team, Long & Fos
12345 Wake Forest Rd Suite F
Clarksville, MD, 21029
(410) 531-0321

Ratings & reviews (46)

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Do not recommend
07/02/2015
jen mallon
Listed and sold a home
After my settlement attorney was appalled at all the bad news she had to deliver instead of my agent properly informing or preparing me, I am compelled to write a review detailing this team's severe negligence. The ONLY document my agent ever reviewed with me in ANY detail at all was the listing agreement. Makes sense now, but at the time I appreciated it. From then on I was sent offers and even a contract with requests for electronic signatures. No meetings, no phone calls to go over it in detail, not even a paper copy to pore over. I blindly entered a contract because the offer was good and I was fairly confident I understood the important parts. Again, I had ZERO guidance which was nothing new. I had to reach out daily to ask about showings, ask for feedback, etc. Never once did my agent reach out to me with information of any kind. On the day of closing I find out that the taxes are to be split with the buyer. This was very frustrating, but was explained to me by the settlement attorney to be fairly normal, just a serious mistake by my agent to not only leave it out of any contract, it was also not on any of the 3 HUD docs I was sent detailing how settlement would go. I was very frustrated in losing an additional $2500 but was relieved to hear that it wasn't too abnormal of an occurrence. What finally broke me was when, upon being halfway done signing closing papers I find out there is a MD withholding tax of 7% that was ALSO never mentioned by my agent or broker. Now this was more serious. 7% of the proceeds that I NEED to place a down payment on a home for my family when the government transfers us to a new city next year. Had I been told about this nonresident tax (obviously my address is on tons of documents with my broker/agent) I would have done things very differently. I may have moved into the home instead of selling it to avoid, I may have done some serious renovating to make up for that loss with a significantly higher sales price, I may have let my tenants stay awhile longer and tried to put aside money for this specific line item, I may have not sold at all and continued to just manage the property remotely and make a little money, I may have done any number of things. The problem is that now I would be in breach of contract, so I cant back out now, I simply pay this additional COMPLETELY MISSED item that was never brought up or mentioned to me because I flat out have no other choice. Even if I backed out, my tenants from 4 YEARS have moved out. I would be out thousands of dollars regardless of what choice I made due to being misinformed. This additional tax is $4500. This is money I cannot take away from our family and our forever home, and I would NOT have, had my agent properly informed me. There is even a program in MD where you can ask for partial relief from this but guess what it has to be 21 days from settlement and I found out from the settlement attorney on closing day. Not from my agent when we sat down to list this home, not even when he/she were preparing me for closing, which is a term I am using very loosely, as I had no representation at closing, either. NIGHTMARE. avoid. No realtor should take on work that they have no expertise in. Its not right to be disadvantaged because this group took on a listing they could not adequately service due to a lack of knowledge. Less ... More
Highly likely to recommend
06/15/2015
gmcivita
Helped me buy and sell homes
Creig and his entire team are the most professional real estate organization I've ever dealt with. They priced my home fairly, staged it beautifully, marketed it widely, and most importantly, sold it quickly! We had a full price offer within an hour of the close of our open house. They patiently walked us through each phase of the sales process and even helped us find our next home (thank you, Jay Bowen!). In summary, a great team that I highly recommend to anyone buying or selling a home in the Baltimore/Washington area. Less ... More
Highly likely to recommend
06/08/2015
avjoe44
Listed and sold a home
All of the members of the Northrup team with which I had contact during the process of selling my home were very knowledgeable and professional. They were always available to answer my questions and guide me through the process. I would highly recommend the team.
Highly likely to recommend
06/03/2015
lynnette stauffer
Helped me buy home
We worked with Jay Bowen, and made the whole home-buying experience painless! She found us the right home, she negotiated to make sure we got the home, and was always there when we needed her. We would recommend her to anyone!
Highly likely to recommend
06/03/2015
pnlam
Listed and sold a home
This is 'Seal Team 6' of real estate! They came in to stage the house quickly, go to market quickly, arrange an open house quickly, and got our house sold w/in a week at above asking price. Jay was very professional and patient dealing with my elderly parents. I highly recommended Jay and her team. This house was pulled off the market last year because the previous agent did not sell it properly.
Highly likely to recommend
04/13/2015
landers413
Helped me buy home
great results with Stephanie McClellan of the Northrop Team. Professional and knowledgeable. She took a process that had been long and drawn out and streamlined it to a very quick and happy ending! Would definitly use the Northrop Team and Stephanie for my next real estate transaction
Likely to recommend
02/02/2015
dal5683
Helped me buy home
Renee Durakis of the Creig Northrop Long & Foster Team helped us navigate home ownership in September 2014. She was patient, knowledgeable, responsive and easy to work with. Renee took time to explain contract language and ensured we stayed within budget. I would recommend Renee to home-buyers in Howard County who want a knowledgeable Realtor on their side.
Highly likely to recommend
01/31/2015
user975143
Helped me buy and sell homes
Excellent marketing and sales service! Our agent, Angela Liuzzo, sold our home and assisted us in the process of buying a new home! We took about 2 1/2 years to locate the right home that would suit our needs regarding location, price and amenities. Angela was extremely patient with us during this process and remained dedicated and motivated. We will continue to use the Northrop Team in the future for real estate needs and will refer to friends and family.
Do not recommend
10/27/2014
cams3
Never responded to my inquiry
I attempted to get in contact with him a few times over the course of a week regarding a rental property. He never responded and his office didn't seem to know if the unit was still available. After a while, the property was rented and the sign was taken down. He may have lost his client some valuable business by ignoring me.
Highly likely to recommend
10/27/2014
cneal10075
Helped me find tenant for rental
My experience with Creig Northrop is through Judith (Jay) Bowen. Jay was very professional. Her expertise in getting my townhome rented was superb. Jay made my job easy and painless; she was always on time, always had everything I needed and was quite patience with me. Everything she does is top notch and I was completely satisfied with her work. I felt is if I had a friend that always had my best interest in mind. I highly recommend Creig Northrop and would use them again for any future real estate needs. Less ... More
Highly likely to recommend
10/21/2014
sonnyellen oh
Listed and sold a home
Had a great experience with the Northrop Team! Initially met with Anthony and Sean who PATIENTLY went over the entire process with me and explained all the advantages that the Northrop Team offered. Amazingly enough I witnessed all those advantages come into play such as where they listed and proper staging as we had an offer within weeks of the initial listing! During the listing phase and negotiations leading up to the final contract, I always felt confident with Anthony's advice and truly felt he always understood my perspective. Once the sale was complete, Client Care Specialist, Teresa Cho, did an amazing job walking me through all the required documentation and making sure everything was in order for the closing. On top of everything else, Anthony also helped our former tenant find a new rental! What can I say ... the Northrop Team delivered and made the sale of our home an easy and stress-free event! Less ... More
Highly likely to recommend
10/09/2014
robwhittles
Helped me buy home
My wife and I worked with Mary O'Neil to buy our new house. She was great throughout the whole process and explained each step of the process in detail. She alerted us to new houses that she thought we would like based on our preferences (one of her recommendations ended up being the house we bought!). She was great at communicating with us and was flexible with her schedule to work around time we had available to look at houses. She was never pushy about houses and was always open and honest with us. Thank you to Mary and the Creig Northrop team for a great homebuying experience! Less ... More
Highly likely to recommend
10/07/2014
user93413822
Listed and sold a home
Creig's Team of expert agents sold my neighbor's home in just four days. So I called him for my listing. A member of his Team, Dianna Nardella, arrived for the initial interview. She was fully prepared and knowledgeable of my townhome community and neighboring area. She already had a list of potential buyers from prior open house showings. We set a date for the first open house giving me 45 days to stage my home. The Creig Northrop Team had both a photographer and staging representitive on staff. We looked over the entire unit inside and out making a list of repairs, places to declutter and ideas to make my home "pop"! The photographer, pictures, marketing flyer and website developed to market my townhome was simply amazing. We had a fantastic open house with multiple offers. Dianna earned her commission that very day with great negotiating skills and we accepted the best offer. As with many home sales there are always little things and sometimes major ones that come up. Ms. Nardella handled them all with finesse and the experience tht comes with being a member of The Creig Northrop Team. All I had to do was say yes or no and show up for settlement. Dianna was there to explaine all the ins and outs and ensure the contract terms were fulfilled. Less ... More
Highly likely to recommend
10/06/2014
huberjt
Listed and sold a home
Our Northrop Team realtor, Renee Durakis has been terrific. We were hesitant to sign on with the Northrop Team because of their size, fearing we would become a ?number?, but their far -reaching marketing program convinced us. Everyone on the team that we met was extremely professional. I read the on-line backgrounds of the firm?s stagers and they are all well-educated in their field. Renee Durakis provided the ?small firm? service that we were looking for. She was very communicative and available, always thinking ahead, looking out for our best interest, and continually marketing our home in different ways. Renee knows her market well and will tell you accurately how that affects interest in your home and what is needed to make the sale. We also took note that because of the size of the Northrop Team, it was beneficial that their own team members had prospective buyers to bring to the table. Renee worked with us from start to finish and did not move us to other Northrop team members. We would highly recommend her when the time arrives to market your home. Less ... More
Highly likely to recommend
09/25/2014
tbassolino
Helped me buy home
My wife and I worked with Tiffany Clay at Creig Northrop. In short, Tiffany is fantastic! My wife and I truly had a great experience working with her. My brother-in-law recommended Tiffany as he had worked with her on numerous real estate transactions (both buying and selling), and we are grateful that he did. We started working with Tiffany and the Creig Northrop team last year when my wife and I told her that we were in the infancy stages of looking for a house to buy. We were new to the area and as first time home buyers we were very nervous and naïve about the entire buying process. Tiffany was perfect ? she listened to our wish list and adhered to our budget, had great advice and opened our eyes up to possibilities we otherwise never would have known, she walked us through the entire process (searching for a home and buying a home), was always honest and straight with us, she knew all areas of Maryland and their respective housing markets EXTREMELY well (school info, demographics, and overall vibe), and she was never pushy (this to me was probably the biggest plus, i.e., not feeling forced or pushed). She sent us great houses to browse online too, which was super convenient. Throughout the entire buying process she never wasted our time, which was also very important to us. Long story short, we landed the house of our dreams, something that wouldn't have happened without Tiffany?s help. Less ... More
Highly likely to recommend
09/22/2014
user0290737
Showed me homes
I am currently working with Stacey Longo. We are in search of a new home and will also be selling our current property. Stacey is very knowledgeable about the market and has provided many tools in our house hunting search. It is a long process to find the right place - but Stacey is very patient with us! We look forward to securing our new home with Stacey's assistance!
Highly likely to recommend
09/22/2014
GriffinKeane
Helped me buy home
Working with Anthony Freidman and the Creig Northrop Team was an excellent decision. From the very beginning it was clear Anthony understood my needs, had substantial knowledge of the area I was looking to buy a home in, and sincerely cared that the home he was going to help me buy, was the right one. I was pressed to buy a home in 30 days and Anthony and the Creig Northrop Team were so attentive and responsive to my needs that they made it possible.
Highly likely to recommend
09/18/2014
Jonkatz12345
Helped me buy home
A friend recommended that we work with Anthony Friedman, and it was the best decision we could have made. My fiancee and I were both extremely unfamiliar with the home-buying process, and Anthony successfully guided us every step of the way. There was never any pressure; he was patient in answering every single question we had. Our goal the entire time was to find the perfect house, at the best deal. Anthony worked around the clock to make that happen for us. He's knowledgeable, driven, personable, and just generally excellent at what he does. Anthony and the entire Creig Northrop team bring a true professionalism to real estate. I would recommend Anthony Friedman to anyone who is interesting in purchasing a home they will love. Less ... More
Highly likely to recommend
09/18/2014
tfields5
Helped me find a home to rent
I worked with Renee' Durakis on the Northrop Team. She helped me find a place to live close to work and within my budget. Moving is such a stressful time, but with the continued assurance and time Renee' gave me, I was able to find a very nice place to live. I would recommend Renee' Durakis and the Northrop Team.
Highly likely to recommend
09/16/2014
lzvent02
Listed and sold a home
We had a terrific experience with Creig Northrop; specifically with Anthony Friedman as our agent. He was professional and efficient in the whole process of the sale of our home. The whole office operates with professionalism and efficiency ; they all made the process of selling our home seem worry free . The initial consultation through the sale of our house had a well informed team that made every stage seem effortless. Anthony Friedman is quite knowledgeable as a realtor and a credit to the Northrop Group. Less ... More
Highly likely to recommend
09/15/2014
carter hickman
Helped me buy home
I worked with Anthony Friedman- He is Awesome! Even though I had to get a few things in order, he started showing me houses and recommending neighborhoods- Extremely knowledgeable. He was extremely responsive and did an exceptional job from start to close.
Highly likely to recommend
09/15/2014
user124196
Helped me buy home
The Creig Northrop Team was very responsive to our needs. They had a great network of services that allowed the whole process to run smoothly. Anthony Friedman (our agent) was very professional, responsive, and really cared about getting us into the right home. I highly recommend Anthony and the rest of the Creig Northrop Team.
Highly likely to recommend
09/14/2014
jayvee4343
Helped me buy home
I had the opportunity to work with the Creig Northrop team this past year. Anthony Friedman, one of their experienced million dollar real estate agents help me purchase my first home. Throughout the process Anthony along with the Northrop team diligently worked long hours to provide me with a multitude of options, which in turn led me to my dream home. As a first time buyer this whole ordeal can be daunting, but with the expertise and professionalism of Craig Northrop and his team, specifically Anthony Friedman I could see myself using them in the future. Thank you for helping me find a home I can create memories in for years to come!! Less ... More
Highly likely to recommend
09/04/2014
jamalj11
Helped me buy home
First time home buyer, and I worked with Dianna Nardella of the Creig Northrop Team. I know of other family members and co-workers that have dealt with other agencies and my experience was nothing short of spectacular in working with the Creig Northrop team. During the home buying process I always felt like I was represented by the best, in addition to having all of my concerns addressed. The best part was finally moving in my home and having peace of mind because I knew my agent did all she could to make sure my wife I were taken care of in our new home with honesty and fairness held as a standard for all those involved in our settlement. Less ... More
Highly likely to recommend
09/02/2014
clansinger
Helped me buy and sell homes
Dianne Nardella of the Creig Northrop Team was both our listing agent and purchasing agent recently. Her experience and knowledge in both the sale and purchase of homes in the Washington, DC region is unparalleled. She exhibited the highest level of professionalism and we had complete confidence in her abilities. As a result, our home sold within the first week of her listing and she negotiated an excellent price on the home that we purchased. We could not recommend Dianna and the Creig Northrop Team more highly! Less ... More
Highly likely to recommend
08/30/2014
Alliehope12
Helped me buy home
We had an amazing experience buying our first home with The Creig Northrop Team. Our realtor, Dianna Nardella walked us through each step of the process and helped us find our dream home. We appreciated her knowledge and experience as we were first time home buyers. We would highly recommend this team (especially Dianna) and will absolutely use her when we purchase our next home.
Maybe recommend
08/30/2014
gjd225
Helped me buy home
Dianna Nardella is real professional!!!. You will be glad you chose Dianna Nardella. After you look at the pictures call Dianna she will tell you the story about the houses you seen. She will be your advocate and guide through the process. She knows the Montgomery County market very well and will ask the questions but more importantly get the answers you will need to make your decision. When you decide you are looking for a new home, pick up the phone, send a text or tweet Dianna Nardella. Dianna and the Rockville Office rocks!!!! Less ... More
Highly likely to recommend
08/29/2014
kellykirsch1
Helped me buy and sell homes
From day one Dianna Nardella and The Northrop Team made the sale of our home and the purchase of or new home THEIR priority. My husband and I lived in our home for 23 years and this was our very first experience in selling. Dianna Nardella and the Northrop Team, truly presented and represented the word TEAM; I have managed a professional office for the last 19 years and have worked with many vendors who promise you the "team" concept yet this is the first I have ever received TEAM work from beginning to end. Thank you Dianna Nardella and the Northrop Team for all your hard work, not only with the sale of our home but for endless efforts in finding our DREAM HOME. Kelly Kirsch Less ... More
Highly likely to recommend
08/29/2014
kat barnes
Listed and sold a home
Judith Bowen was first class and an excellent representative of Creig Northrup. I would DEFINITELY use their services again! We got much more for our home than we ever imagined. Being in Hawaii, having Judith representing us was so comforting to us as the 6 hour difference did not deter her outstanding support!
Highly likely to recommend
07/26/2014
ryan42386
Helped me buy home
I was very nervous to buy my first home with all the uncertainty in the market, but my agent, Anthony Friedman had so much knowledge and info on homes sold in the area I was looking at, that it was a no brainer. I would definitely recommend anyone to go to the Northrop team. They really know their stuff. Teresa was great also throughout the whole process.
Do not recommend
05/29/2014
user0494446
None. We connected, but it did not work out.
We had 8 people and 2 dogs to move with in 50 days. We met with Amanda Marks (an agent of Craig Northrop's) at an open house, where she solicited our agent and told him how flexible her sellers were and that they were motivated to sell. Told us of a horror story with the last buyers (should have taken note of that.) Well after dealing with her we found she is a liar! We put a reasonable offer on the house, got no response the first day, then none the second day there were excuses about her client being on Percocet as to why we had received no response. Then the third day they backed out leaving us stranded and having to start our search all over knowing we were on a time crunch. This is the most unprofessional group of people I have ever worked with. If you can avoid it stay away from anything with Craig Northrop on it!!! Less ... More
Response fromCreig Northrop
I appreciate you sharing your review with me. I would have really enjoyed working with your Agent on this transaction. Unfortunately though, when a buyer and seller cannot come to terms on a contract, then the sale cannot move forward. Best regards ?Amanda Marks 410-549-2200
Do not recommend
03/13/2014
akupandya
None. We connected, but it did not work out.
Called their office inquiring for new home and also gave details of ph. no., name and email address for reply next day. But suddenly changed price and nobody cared to reply also. Too bad and rude response.
Highly likely to recommend
10/17/2013
Shanna1987
Listed and sold a home
The Creig Northrop team really is #1 in MD! I made the mistake of listing my condo with another agent the first time around and wasted 3 months with him. When he told me my best option was to rent the place, I had enough and called Creig's team. At this point I was depressed and felt like my condo would never sell due to the number of listings in the complex and building issues. However, Creig came out that same day and assured me he could get the property sold and sure enough it was under contract within 10 days with settlement in 30 days. The Creig Northrop team is wonderful, professional, knowledgeable, and they get the job done. They don't let a contract fall through. I mainly worked with Michele H. and Michelle Y. and Marilyn at settlement. They were always responsive and helpful and let me know what was going on during each step of the deal. My advice to sellers is don't waste your time considering any other agent except the Northrop team. Less ... More
Do not recommend
08/18/2013
user8675937
Listed and sold a home
My agent always seemed like she was working for the buyer. Kristin harris was our agent. we were right off a major hwy and I had to ask for signs to be posted. Lived in the house for 20 years I know what other agents did with signs. They finally put some up and they lasted about six weeks. Never put any more up. As a buyer I look for those signs and found my new home which was 3 times more then the price of my old home. Sorry craig but you lost $$$ on that commission of my purchase because I didn't use your team. We also had an open house and when we left 20 min before the agent showed up and no signs were posted and my neighbour even said no signs were posted anywhere. Luckly my house did sell. Never got anything in mail congratulating us or really a thank u from her. Glad this is behind us. If your looking a agent be careful Less ... More
Response fromCreig Northrop
Thank you again for taking the time to speak with me in regards to your concerns. Our detailed conversations have assisted me with identifying the core problems of your transaction and I appreciate you allowing me to clear up any miscommunications we may have had. Once again, I apologize that you had a poor experience, as what you have described is certainly not up to the standards we uphold at The Creig Northrop Team. We take all feedback that we receive very seriously as we are always striving to improve our services Should you need anything at all in the future, please call me personally and it would be my pleasure to assist you. Sincerely - Creig Northrop. Less ... More
Highly likely to recommend
06/06/2013
rrishel29
Listed and sold a home
We had Debra White with the Creig Northop team and she was amazing! She fit our personalities, really understood what we were looking for, was super responsive and just an all around pleasure to work with. Would highly recommend!!!
Highly likely to recommend
06/04/2013
BridgetPecoraBurnap
Listed and sold a home
We signed with this team when we decided to sell our house, They sent out our agent Kristen Harris. She was honest and amazing right from the start. Told us wht to do to make the house more updated, and answered my text messages right away. i know she has a lot of other cliants but she always made us feel like we were the only ones.Her skills of working to get us the best price was fabulous. the brochures are just beautiful. I highly recomend her to help you buy or sell!! Thank you kristen!!!
Highly likely to recommend
03/14/2013
user0564070
Listed home, but didn't sell
We had another realtor before we called Craig Northrup. Bob Lucido was a total waste of time. The pictures they took were lousy, prep lousy, result : 4 months then we saw them to drop the price. Craig Northrup - total opposite. He came in our home, told us to pack. Open house 2 days later - contract within one week for full price - cash- 30 day close. We had to ask buyers for more time to get packed. He knows his market, his business and internet marketing. Photos were great, brochures terrific. Turns out there were lots left over. He knows his stuff. Less ... More
Do not recommend
01/26/2013
kaan2011
Listed and sold a home
I did the mistake of choosing Creig Northrop while selling my house. Mike Clevenger was assigned as my agent. Mike is not a professional person at all, he was not reachable (always on vacation), he didn't care about any details, his ignorance costed me couple thousand dollars (on top of his commission) and the whole process was painful. I talked to Creig Northrop about him after the transaction (Creig is listed as my agent). He said he cannot do anything about it. I strongly suggest not signing any contract with Creig that you cannot back out. Once they sign you in, they think they are entitled to act anyway they like. Less ... More
Highly likely to recommend
08/09/2012
JJORDAN2012
Listed and sold a home
Sold our house in a tough market and a less than desirable location on top of a major highway in 60 days. Any homeowner needs to partner with the agent to get this done. They put forth outstanding brochures and marketing. Great great job. They even agreed to reduced to commission % due to the tight budget and $ amount we had to get on the home to move. I would go with this group again to sell our home. Keep in mind - Creig Northrop is probably not going to sell your house himself. It doesn't work that way - but his group has all the tools to move a house in a tough market. Less ... More
Highly likely to recommend
03/19/2012
brian6615
Helped me buy and sell homes
We discussed selling our home. The response was immediate, and we had an agent here the next day. She was professional and well-prepared. If we move forward with the sale, Creig's agency will be our listing agent.
Do not recommend
02/18/2012
user792560
Listed home, but didn't sell
Would never go with Creig Northrop. The ONLY time Creig ever set foot in my home throughout 5 months of listing was the day he came in and convinced us to list our home with him. During this discussion, I specifically asked who would be the agent managing the sale of my home. He said it was himself. Again, he never entered our home again, didn't personally bring a prospective buyer, didn't personally conduct an open house and didn't come by when we informed the company we no longer wanted their services. Worst realtor experience I've ever had. Less ... More
Highly likely to recommend
09/19/2011
terppatrick
Helped me buy home
We purchased a home in 2007 and Creig Northrup was the agent for the seller, everyone on his team was extremely responsive and helped the transaction go very smoothly.
Do not recommend
09/04/2011
klyush
Helped me find a home to rent
My experience with this company was very bad. I was trying to rent a house in Clarksville MD. The agent did not show up, just left a message 30 min prior to appointment. Nobody in the office knew when he will appear. The administrative assistant did not know his name and could not find anybody in the office who could help me. I left a message to the agent and in company voice machine, but nobody returned the call. Totally unprofessional and irresponsible. They treat clients like a trash. Looks like I need to serve them instead of getting any help. The house is still on the market, and I would never recommend to deal with this company. Less ... More
Response fromCreig Northrop
I?m sorry that this is the experience you had when looking for a rental property with our Team. Our clients are the most important part of our business and the service you received does not exemplify the values of The Creig Northrop Team of Long & Foster Real Estate. I?d like to discuss this matter with you in more detail so we can learn from our mistakes. Please contact me at your earliest convenience. I look forward to speaking with you soon.
Highly likely to recommend
03/03/2011
thebrogan
Helped me buy and sell homes
Under a really quick deadline to find a house, and get the contract accepted at by the seller, my agent (and the entire company) were extraordinary. They accomplished selling my house (something that no other agent had accomplished over a three year period...and then find me another in record time.
Highly likely to recommend
02/16/2011
jrix
Helped me buy and sell homes
We had to sell our condo as we were in a non contingent contract with our seller. The Northrop group had it sold within a week. Never seen such professionalism and attention to detail. Our agent, Ray was the best. Thanks a million.
Do not recommend
01/18/2011
milodar
Showed me homes
In winter of 2008 we had a Creig Northrup agent show my wife and I a piece of property. The agent was slow to respond to any questions and when we told him we wanted to put in an offer, he delayed us until we were told that the property was sold by someone else in his office. When I complained to the office manager and to Creig Northrup I got no response at all from anybody. It was a very disappointing experience and would not use a Northrup agent nor would I recommend him.
Response fromCreig Northrop
I'm sorry that you had this experience with an agent on our team. We strive to provide extraordinary service to all of our clients. I would like the opportunity to talk with you more about this incident so I can determine where the breakdown in communication occurred. Please call or email me as soon as possible. I look forward to speaking with you.