CC Underwood

7 years of work experience
The Sellin' With CC Team
2925 Halcyon Ln, Suite 102
Jacksonville, FL, 32223
(904) 647-4469

Ratings & reviews (19)

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Highly likely to recommend
08/18/2013
user6514354
Helped me buy and sell homes
Pleasant to work with and got the job done very nicely. She was helpful during negotiations and her whole team listened, answered questions and helped us buy and sell our homes with minimal angst.
Highly likely to recommend
07/30/2013
user3080412
Helped me buy home
Asley Feger was our Realtor and she was very astute in selecting properties for us to inspect. The only properties we looked at that were kind of crummy were the ones I picked out on my own. I feel that we had excellent representation and we would not have our beautiful townhouse if Ashley weren't so astute and worked with the selling realtor.
Likely to recommend
07/25/2013
user5106660
Helped me buy home
My husband and I where very pleased with the service we got from the CC Team. This was our first home purchase and Ashley walked us through the process. She made herself available for meetings and questions that we had along the way.
Highly likely to recommend
06/21/2013
Ebiang
Helped me buy home
We just bought a home with the awesome help of Karen Bennett. Her untiring effort to find a home we like made our search a rewarding experience.. She is honest and hardworking. She had shown genuine interest to things that we like for a place to live like for example; the neighborhood, nice home, good school and great location. She had helped us every step of the way from finding a home to closing. I would highly recommend her to be anyone's realtor if you're searching for your new dream house. Finally, she also brings good luck which is a plus. Less ... More
Highly likely to recommend
05/19/2013
bhall11
Helped me buy home
We liked our agent so much that we've already recommended her to friends who are looking for homes. CC's knowledge of the local market and assistance was greatly appreciated.
Do not recommend
05/18/2013
user8282121
None. We connected, but it did not work out.
CC and her team were slow to respond to E-Mails, late to appointments, didn't call when they said they would, and disregarded any questions I had. Overall, they were typical realtors. Nothing special to see here.
Response fromCC Underwood
Dear user, first let me apologize for your negative experience with my team. I am the team leader and I accept responsibility for myself and my team. I do not know where the breakdown was and as the team leader I wish either the team member or myself were given the opportunity to address the issue when it arose so that we could professionally and quickly get the problem resolved.As professionals we are always learning and we will certainly use your comment here in a positive way and put an even higher focus on our clients. I wish you the best of luck in finding a home and if there is anyway I can correct this to make it right I will. Less ... More
Highly likely to recommend
04/29/2013
antuck
Helped me buy home
We found CC by calling realtors until someone picked up the phone on a Saturday!...and we're glad she did. She was super helpful and so on top of it. Her staff is awesome and I always could get in contact with them. Closed in 3 weeks!
Highly likely to recommend
04/09/2013
user98461532
Listed and sold a home
CC took over a situation that was a total disaster. The previous realtor and attorney had completely dropped the ball. CC came in and not only took the ball and ran with it; she scored a touchdown! CC kept in close contact with us and kept us up to date with every detail regarding this transaction. We couldn't have asked for a more involved, educated and personal agent. We would use her again in a heartbeat and recommend her to anyone that needs a realtor.
Highly likely to recommend
04/09/2013
user8154573
Listed and sold a home
It was a pleasure working with CC Underwood. She kept me informed on the whole process on selling my home, constantly updating me as we went through the process. CC made selling my home stress free, easy and worked with me through the whole process. I will always recomend her to frinds and family as I feel she did and EXCELLENT JOB!!!!.....
Highly likely to recommend
03/18/2013
user8646070
Listed and sold a home
CC was very professional and made the sale of the home as smooth as possible. The interaction with the buyer's agent showed that she truly had my best interest in mind.
Highly likely to recommend
03/14/2013
user30660097
Listed and sold a home
I reached out to several agents claiming to be experienced in short sales in mid-2012. CC was the first to respond and I am quite happy that was the case. She was knowledgeable, very good about communicating throughout the process, and pleasure to work with. Like most people, I did not look forward to the process of a short sale. Her expertise and working hand-in-hand with a title company that I used throughout the process made for a smooth transition. If you are in the Jacksonville area and do not work with CC & her team then you are truly missing out on the best possible experience in selling your home. Less ... More
Highly likely to recommend
02/26/2013
user8503681
Listed and sold a home
We thank God for C. C. and the efficient, friendly manner in which she speedily listed and sold our condo, helping us through a challenging time. She was a God- send and we highly recommend her as an agent. If you want results contact C.C,
Highly likely to recommend
02/13/2013
user1609432
Listed and sold a home
CC is hands down at the top of her game. If you want the best, she is it. PLEASE learn from my mistake! *** Using an unexperienced real estate agent will COST you money*** When I decided to sell my home, at first I used a family friend who was getting into the business. I wanted to throw her a bone and help her out. COLLOSSAL mistake! The crappy realtor: She let the property go (when she said she was handling it) and then my HOA was coming after me for thousands of dollars in fees and fines as a result of her neglect and lack of communication. Also, not a single open house and then, to top it all off, she let my listing expire off the MLS. That is when I said enough is enough and shamefully turned to CC, opening with "I am so sorry I did not give you my listing to begin with, but can you help me out of a mess please?" CC The Great: Without saying "I told you so" she took me, and my real estate mess on and got everything sorted. "Sit back and I will take care of you" she said. And that is exactly what she did. She did open houses (with esses), straighten out the legal mess that was my HOA, had the yard taken care of, found buyers, worked with the bank, pre-signed the papers with me (because I was out of town during the scheduled closing) and even called to follow up!!!! Her service was above and beyond if you ask me. CC is the ONLY realtor you should consider, period. Period. Less ... More
Highly likely to recommend
02/01/2013
user821513
Listed and sold a home
We would not have been able to complete our short sale without CC's knowledge and expertise. The process was not fun but CC made it easier to understand and never stopped advocating for us even as the sale took many unusual twists and turns. We could not recommend an any agent any higher than CC and her team!
Highly likely to recommend
12/04/2012
gavinsmom625
Helped me buy and sell homes
We sold our home in January 2012 and purchased a new home in February 2012 with the expert help of CC Underwood. She faithfully answered all our phone calls, emails and text messages at all hours of the day and night. She followed up on showings without hesitation and went well beyond her duties to ensure we had a fantastic buying and selling experience. She helped us find our forever home and I will forever be grateful for her passion and dedication that is SO rare in the Real Estate profession. I recommend her over and over again! Less ... More
Highly likely to recommend
11/29/2012
user0966590
Helped me buy home
CC Underwood has been working with us for well over a year.....trying to help us find JUST THE RIGHT HOUSE! Her relentless pursuit and unending dedication to our family ended with us finding the PERFECT HOUSE!! WE could not be more pleased with her service! She has become an "extended family member" to my entire family! CC ALSO worked with my son find his PERFECT HOUSE also!!!! Thanks CC!!!!!!!!
Highly likely to recommend
08/13/2012
user2151192
Helped me buy home
CC was a true delight from start to finish. We were first time home buyers and very picky to say the least. CC was so patient and always responded to our needs and questions almost immediately, and oh, she did all this while caring for a new born. We love CC and will reccomend her to all our friends and family! -The Robertsons
Highly likely to recommend
08/13/2012
victorcuccia
Helped me buy and sell homes
Sold our house with CC and had such a good experience that we used her to buy our next one. She is very knowledgeable when it comes to short sales and foreclosures. I would highly recommend her to anyone looking to purchase or sell a home.
Highly likely to recommend
06/08/2012
user007606
Helped me find a home to rent
As apprehensive as I am when referring a coworker to a friends business, this is a no brainer. CC is a highly competent professional realtor coupled with a personal aspect that puts her and her team in a league of their own. Her dynamic work ethic has helped me and my coworker that yielded nothing but positive results!