Pamela Jones

6 years of work experience
Starstate Realty
13785 Research, Suite 125
Austin, TX, 78750
(512) 518-5431

Ratings & reviews (12)

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Highly likely to recommend
05/24/2014
Keyleealien
Helped me buy home
We recently closed on our first home and could not have done so without Pamela!!! We were lucky enough to find her through a lender's realtor referral program. Though we did not stick with the initial lender, we knew that we had found our perfect realtor and kept her with us for two more lending switches (long story). From our first contact, Pamela maintained open and honest communication with us. No question was considered too small and no need went unmet. We really worked to base all decisions on any and every bit of available information and Pamela was instrumental in providing so much of it. Though we were definitely not a million dollar sale for for her, she treated us as though we were. A lot has to be said for someone with so much drive and patience in such a fast-paced industry. She went above and beyond to get us into our first home and we will be forever grateful- in addition, we made a lifelong friend! It is without hesitation that I would recommend her to anyone searching for or selling their home. Less ... More
Response fromPamela Jones
Thank you. It was my pleasure. It gives me joy to help first time homebuyers especially you and Kevin because we were such a good team working together to get the right fit from neighborhood, to lender to price.
Highly likely to recommend
03/12/2014
Greatscott8858
Listed and sold a home
Pamela helped us with a very difficult escrow. The buyer's agent was, to say the least, difficult and Pamela ran expert interference for us. She showed excellent knowledge of all parts of the process, from pricing to closing. I would recommend her to anyone - either. a buy or a seller.
Response fromPamela Jones
Thank you for your kind words. It can be a challenge selling a custom built home on 5 acres on the outskirts of Austin. I think we made a great team. Best to you in your new home.
Highly likely to recommend
02/27/2014
rhicks2976
Helped me buy home
Pamela is very professional and true to her word when representing her clients. My husband and I purchased a home in the summer of 2013 with the guidance and assistance from Pamela. Even though the home buying experience was not picture perfect, Pamela was there to help us understand the full process and answer any and all questions we had during the entire process. I will recommend Pamela to any other home buyer, or seller in the future.
Response fromPamela Jones
Thanks for letting me guide you through the process from educating about Texas real estate, to finding a lender, finding a home with land for horses, to a successful close and a good new friend! It was my pleasure.
Highly likely to recommend
11/21/2013
user980669
Helped me buy home
Pamela Jones is definitely a five star realtor that I would hire again and again! She worked tirelessly to help me find the perfect home for my family. She successfully negotiated a great deal for my family on our new home, and made the entire process much less painful than buying a home should be! I truly made a new life long friend when I met Pamela Jones, and I will forever be in her debt for helping me begin a new life in a new city! Pamela is much more than a realtor; she is a mom, a friend, and a very hard worker! Thank you Pamela! Less ... More
Response fromPamela Jones
Home buying is such a big investment and I am thankful that you trusted me to guide you in this process. Hearing how you feel about what I helped you with is the reason I love what I do. Thanks
Highly likely to recommend
11/18/2013
bettyann3939
Listed home, but didn't sell
i am 70 and have bought and sold many homes in my lifetime with Pamela being the absolute best agent ever! If you want your home sold or to buy a home, your best bet is Pamela Jones. She is exceptional in every way.
Response fromPamela Jones
I appreciate your review. In this industry there are many competent agents who need to get the word out so I am grateful I was helpful to you in a difficult time.
Highly likely to recommend
11/18/2013
jrbrown2013
Helped me buy home
Pamela was a pleasure to work with. She is knowledgeable about the area, and if she doesn't have the answer to a questions, she will quickly get the information for you. As I was moving from another state, I really appreciated her quick responses and help in keeping me informed regarding the construction and closing process. I highly recommend her to anyone looking for a home in the Austin area.
Response fromPamela Jones
Thank you for your endorsement of my services on the purchase of a home built by a New Home Builder. Your home is gorgeous!
Highly likely to recommend
11/17/2013
jls357mag
Listed and sold a home
I have known Pamela Jones for several years and are now in the process with a real estate transaction with her as my representative in a sale of real estate. She is very diligent in every respect. Pamela is not the type to use emotion in the structure of a business situation. She is very well aware of the market, both local and national, she provides us with updates on a regular basis, she is knowledgeable of the business in general. Pamela has an unending list of excellent resources available to solve just about any problem that may arise in a transaction. She can handle the job in an excellent manner. Less ... More
Response fromPamela Jones
Thank you for pointing out that buying and selling a home requires focusing on the business end of that process while managing the emotions that can sail or sink that ship. Glad I could help.
Highly likely to recommend
11/16/2013
ChrisBannon
Helped me buy home
When we began looking for a realtor to guide us through the home buying process, Pamela was the first out of many agents we called that responded to us immediately. In fact, when we called, it was what most would consider after hours and we had only expected to leave a message and hopefully contact her the next day. She responded within five minutes. She set the bar high for herself from the onset of our search and she continued to live up to that standard until the very end. She made sure we became very educated in the processes involved in home buying and ensured that nothing took us by surprise. When we decided to go with a builder, the knowledge imparted to us by her allowed us to effectively monitor each step in the construction process and as a result we ended up with a home that fit us like a glove. If you are fortunate enough to have an opportunity to work with Pamela, don't pass it up. She is a brilliant agent who will help you find a place you will always be happy to call home. Less ... More
Response fromPamela Jones
It's not easy to trust a stranger with your initial home purchase or your million dollar sale. I am grateful that you saw the value I bring to my clients, the confidentiality and the professionalism I strive to improve with each transaction. Thanks for our vote of confidence.
Highly likely to recommend
06/21/2012
user334478
Helped me find a home to rent
Pam has been nothing but excellent! When I decided to relocate my family from Michigan to Texas she was just a stranger on the phone within six month of talking with her via email we became good friends. Not only did she take the time to get to know my needs and wants but she got to know me. She was more than a realtor she was like a sister. She took on a huge challenge to find a home for my family that met all our needs. She kept me updated constantly. She educated my husband and I on renting as well as becoming homeowners eventually. When we arrived to Texas she met us at one in the morning with the keys and hugs as if we were her family. She went in and made sure we had everything we needed she even bought us breakfast for the next day. She took all the stress out of a stressful situation. She continues to be a great influence to us as well as looking out for us. I'm glad she's apart of my family and looking forward to her holding our hands through the home buying process. Less ... More
Response fromPamela Jones
Having forged a friendship via long distance, it was inevitable that we continue to be friends. When you are finally ready to buy, I will be here for you. Thanks for your continued support.
Highly likely to recommend
06/13/2012
user1730392
Helped me find a home to rent
She's AMAZING! Pamela was wonderful at suggesting properties for us to see and arranging for us to see properties that we found on our own. She negotiated lower pet rent for us and went to bat for us with potential landlords. I already recommended her to my brother and would absolutely recommend her for anyone looking to rent or buy in the greater Austin area!
Response fromPamela Jones
A lot of agents miss the opportunity to meet some incredible people because they don't have a system in place to help renters find a home because it doesn't fit their business model. It is gratifying for me to make it all work.
Highly likely to recommend
03/07/2012
JrCanaguier
Showed me homes
Pamela is very professional in every sense of the word. She was able to answer all my questions and is always ready to refer to the input of other professionals in her field if she felt clarity was in order. I will continue to utilize the real estate services of Pamela in the future and have already referred her to several of my colleagues.
Response fromPamela Jones
Thanks J.R. You have been a delight to work with.
Highly likely to recommend
03/06/2012
user981301
Listed and sold a home
Throughout the process, Pam was able to explain in detail the numerous forms required for the short sale process. Not only was her expertise phenomenal, but her ability to keep in contact via phone, email, text, and physical interaction helped keep the flow of information and issues needing resolution easy. At no time was the process stressful. Pam's knowledge and ability to research information is phenomenal! The greatest quality of all was the honesty. At no time was the process sugar-coated. She always had tangible facts and statistics to back up every bit of information regarding sales in the area. This kept the expectations on sale of the property at a good level, also easing the stress. Less ... More
Response fromPamela Jones
I can't thank you enough for the opportunity to assist in such an emotionally charged selling situation through no fault of your own. You entrusted me with your financial future and I take that seriously. I'm so glad it worked out for all parties.