Robert Dale Hernandez

Keller Williams
10999 IH-10 West, #175
San Antonio, TX, 78230
(210) 381-5389

Ratings & reviews (8)

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Highly likely to recommend
08/08/2013
user70809480
Listed and sold a home
After interviewing several Realtors, I chose Mr Hernandez as my Realtor when I decided to sell my home because I felt he was straightforward and honest with me on his marketing skills. He also made me feel very comfortable with him and didn't try to pressure me into anything. He actually encouraged me to interview other Realtors and than make a decision. We met to discuss the process and he took his time in explaining everything to me step by step. He encouraged me to ask questions to make sure I understood what was going to take place throughout the sale from beginning to end. He kept me posted on feedback that was provided on all showings. He always made me feel like he was there for me by touching base with me frequently. He is very personable, empathetic, caring, but most of all very knowledgeable. In this market it is important to have someone on your side and Mr. Hernandez was always there for me. I have recommended him to friends and relatives. Less ... More
Highly likely to recommend
02/27/2013
NatashaMichelle
Helped me buy home
Robert worked with my husband and I trying to buy our first home and he did a wonderful job! The owner of the house we wanted was very hard to work with but Robert fought for us and got us a great deal. Even after closing on the house, Robert helped us by making sure the previous owner had to pick up a bunch of junk he had put in the alley way be removed. He is very professional, knowledgeable and we recommend him to anyone needing to buy a home!
Do not recommend
01/17/2013
user4305571
Helped me buy home
This was our first home buying experience and it turned into a nightmare. Mr. Hernandez made it clear to us that we were not in his best interest. Although there are many things that I could sit here and complain about the thing infuriated me the most is that this guy had the nerve to leave our keys in his office for us to pick up. He never shook our hand, told us congratulations on our new purchase or gave us best wishes. Mr. Hernandez and I into a small argument a few weeks before we signed our paperwork and his attitude changed completely. Rather than keeping it professional he completely avoided me and only spoke to my wife. I would not recommend Mr. Hernandez to anyone in the future. I understand this is his first bad review on this site and we may have gotten off on the wrong foot, but I would expect an older gentlemen like himself to keep it professional and handle his situations like a representation of the company he works for. In the end he made a lot of money off of our sale and it was on the first house we contacted him about. Maybe a little gift basket would have been nice for the new home owners, heck we would have even settled for a handshake. Less ... More
Highly likely to recommend
11/19/2011
smit100
Helped me find a home to rent
Robert has represented me in two house rental contracts. He is an advocate for his clients, and a professional at what he does. When I have questions or need advice, Robert is always quick to assist me. Although I have only dealt with Robert in house rental transactions, he treats me as though I am his most important client. For example, he has dealt with our rental management company concerning maintenance issues many months after the contract was signed. He has received no compensation for his work; He does it because he stands behind his clients. When I am ready to buy a house, he will be the person I call. Robert is trustworthy, knowledgeable, and hard working. I highly recommend him as a real estate professional. Sincerely, Jett A. Smith Less ... More
Highly likely to recommend
11/14/2011
happy homestead
Helped me buy home
Robert was most helpful, knowledgeable in realty, loans, and mortagage lenders. I had a great experience and he was very accomodating. I had experience in purchasing a home and selling before, but my experience with Robert was great. Absolutely, I would use him again if I have a need. He was so great he helped my son buy his first home. He has helped our family and has a great personality. You will not be disappointed.
Highly likely to recommend
11/11/2011
mireles properties
Helped me buy and sell homes
Robert has assisted me with several purchases and sales of foreclosure property. I am an investor. I need a realtor that provides fast and accurate information on potential home purchases. Robert is a serious and diligent individual in his work and extremely knowledgeable about short sales and foreclosure issues. Robert is quick to provide sale and comp information and other crucial data I need to make effective choices. He insures the accuracy and completeness of all documents, follows up, and handles all paper work to completion. Robert is a true professional realtor. An individual I would most certainly recommend. Less ... More
Highly likely to recommend
11/11/2011
rubencgarcia
Helped me buy home
We meet Mr. Hernandez during the third quarter of 2008 at an open house. My wife and I were looking to buy a house that was in the John Marshall High school zone, because my daughter was attending that school and we noticed an open house sign on Trailway Oak. We walked in and the first scent was the smell of freshly baked cookies, of which his wife was baking for those that visited the opening. Robert, as I will address him from here on out, greeted us with a warn Texas smile and a friendly hand shake. I remember him not trying to push us into the purchase of the house, but still represented the sellers? interest by identifying the high lights of the house. Robert is a true realtor, in that he is able to understand the needs of those that he conducts business with, both in and outside of the office. I say this because he took the time during our first meeting to listen to what our wants were and not place his needs for a sale before them. We were so impressed with his knowledge of the area and the market that we asked if he would be our agent in the pursuit of our first home in Texas. The quest for the right house to make a home took around 6 months and some 10+ viewings of homes and at no time did he display remorse for having signed on as our agent. He was very responsive to our wants and needs and maintained continues contact and supplied numerous listings that almost fit the bill. Robert helped us understand the market and the process as well as how it should and shouldn?t work and alas we finally closed on a house in January of 2009. There were a couple houses before that final choice that we thought we wanted and one that we placed a bit on, but for one reason or another and great advice from Robert and his skillful negotiating techniques, we held off and found the house that we now are very proud to call home. Robert is now like family and we will always, with extreme confidence, refer him to anyone that is looking to buy or sale property, knowing that they too will be highly satisified and impressed. Less ... More
Highly likely to recommend
11/11/2011
cEngel01
Listed and sold a home
Mr. Hernandez sold my property in a months time while I was living in another city. He did a remarkable job.