Genevieve Firestone

7 years of work experience
Kohala Pacific Realty LLC
PO Box 400
Kapaau, HI, 96755
(888) 287-5905

Ratings & reviews (27)

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Highly likely to recommend
05/31/2014
shopgnc
Helped me buy home
We have purchased property in three states and worked with several realtors. Genevieve was the best by far. She did not waste our time on small issues that most realtors do. She helped us negotiate with realistic numbers and options. She helped us solve local info that could have been a deal breaker. We will recommend Genevieve to our family and friends.
Highly likely to recommend
03/22/2014
anishimura1
Listed and sold a home
Our property sold in 3 weeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeks.I would recommend Genevieve in the future. She had a buyer before we signed sales contract. Her knowledge of the local area helped the sale.
Highly likely to recommend
03/11/2014
rosebushroundup
Showed me homes
Genevieve was very helpful concerning the locations and the type of of property that I am seeking. She was very effective in finding properties that fit my needs and showed me several desirable listings. She was prompt and courteous in all aspects of our dealings. She was also able to make timely contacts with other agents when we were on the road viewing homes. Although I did not make a purchase while I was there, I was well treated by Ms Firestone and hope to be able to use her services in the future. Mark Rosebush Less ... More
Highly likely to recommend
03/06/2014
mtddicker
Listed and sold a home
Genevieve did a great job in selling our house. She helped us get a good price in a relatively short time on the market. We have worked with Genevieve for many years and would not hesitate to use her again. Martin Dicker
Highly likely to recommend
02/10/2014
craigm air
Listed and sold a home
This testimony is to introduce you to Genevieve Firestone. I did not know Genevieve but eventually met her by chance through listing circumstances and could not be more happy and pleased with her hard work, determination and end results to selling my property.
Highly likely to recommend
12/03/2013
user033733
Helped me buy home
She was wonderful and very courteous. She was astute in Finding out what we were looking for. Then she worked tirelessly to Obtain photos and pertinent information Sbout Properties. She returned email and phone calls instantly! Anyone would be blessed to have her working for them.
Highly likely to recommend
12/02/2013
kukii1
Helped me buy home
Genevieve has experience with the area and is responsive and easy to work with. She has good relationships with other firms, with lenders and with county officials. She is aware of issues specific to Hawaii and North Kohala in particular. It was a pleasure to work with her, and I would (and have) recommend her to others.
Highly likely to recommend
10/07/2013
user0075051
Helped me buy and sell homes
Genevieve, a dear friend of mine, was the listing agent on seven acres of the 17 acre parcel that was held in common between my family and some friends of ours. Our friends were selling off their seven acre portion and we could not afford their initial asking price. The land was massively encumbered by agreements, cc&rs, easements, and us! A tremendously challenging and complicated situation for Genevieve to be in the middle of, with friends on both sides. Ultimately, we escaped litigation with our previous land partners by a thread. I will never know the full story of what occurred throughout the process, Genevieve has a high level of integrity, and never discussed any of her privileged client information. But, she expertly held the space for peaceful resolution of the situation, and tried everything she could to sell the property for our land partners, and was ultimately successful! Less ... More
Highly likely to recommend
09/28/2013
user18150971
Listed and sold a home
Ms. Firestone sold our rental property for us in Hawaii. It only took her one and one half weeks from the time of listing. she is not only highly professional, but very authentic and genuine as a person. She has a manor that is gracious but easy, and people like her instantly,
Highly likely to recommend
09/09/2013
user89719558
Showed me homes
It has truly been a pleasure working with Genevieve. She provided me very helpful insight regarding the range of properties and showed me exactly what I'd asked for, even with a complex and demanding list of criteria. Not only did she demonstrate a deep understanding of the market, but her follow-up and attention to detail was exceptional as well. She also embodies the "Aloha" spirit, going out of her way to not just provide info on listings, but details about all the things I was interested in for my lifestyle (beaches, snorkeling, farmer's markets, hiking and more). I would definitely recommend her highly Less ... More
Unlikely to recommend
08/27/2013
patsueltz
Showed me homes
We contacted Genevieve about a house/property that had been on the market for over a year. Initially, Genevieve was extremely responsive and called within an hour of our request. Genevieve & the owner's agent met us and gave us a good tour of the physical plant. The discussion was pleasant but, when we asked questions, even easy ones like "what are the annual property taxes?" we received hesitant answers or incomplete responses ("I think it's X amount. Let me get back to you.") We understand the pressure that a realtor could feel from an owner's personal agent, but the failure to follow up with the answers or even to see how we check on our impressions after she had committed to do so, was inexcusable. We were left wondering what had changed -- if the owner/agent had been intransigent on *any* negotiations (we had not discussed price or desirable changes) or perhaps the owner/agent had realized that he needed to do some work before engaging seriously -- but all said, we were surprised with the outcome after the impressive start. Less ... More
Response fromGenevieve Firestone
Hi Pat, Thank you for your review on Zillow. I am very sorry to read this. After we looked at the property, in my discussion with Mr.Sueltz, this property was too much land and too much work and ultimately you all wanted something different. I asked if there was any follow up that you wanted me to do or if you wanted to see any other properties while you were here and your response was that you would let me know. If there were any questions that weren't followed up on, my sincere apologies to you. Let me know if there is anything you would like me to do at this point to help make this pono. With much aloha, Genevieve Less ... More
Highly likely to recommend
08/04/2013
user2703343
Helped me buy home
Genevieve was always there when we needed her, whether at the office or at home. Even when she was away on vacation she would accept my calls. She was very knowledgable of the local areas and prices as well as negotiating techniques to get us the best deal possible. Given this was our first home buying experience she walked us through the process step by step and did an amazing job helping my family find our first home. I would, and have already recommended her in a heart beat!
Highly likely to recommend
06/03/2013
user3851360
Helped me buy home
Genevieve kept us informed during the entire process. She was thorough and detail oriented. Genevieve was patient when explaining the process of buying a home to us. We never felt rushed, we could ask the questions that we needed answered so that we understood the papers we were signing. We've learned that Genevieve cares deeply for the community she serves. She was an excellent advocate for us and we are forever grateful for having her be our agent through our home-buying process.
Highly likely to recommend
05/31/2013
user55223194
Helped me buy home
It couldn't have been better. Genevieve, from the very beginning and up to the very end of our process was very very helpful, competent, responsive and kind. She was always patient and handled the whole process in a very smooth and reassuring way. There is no doubt that we recommend her to anyone who is looking for a caring and highly professional agent.
Highly likely to recommend
05/07/2013
user7637533
Helped me buy home
As indicated above, excellent in every respect. Totally responsive to any needs throughout the process from beginning to end. Could not have been happier. Genevieve was always available to us by cell. Called us right back if not available. Met with us in the evening when needed.
Highly likely to recommend
04/08/2013
user1534334
Helped me buy home
Genevieve Firestone is friendly, knowledgeable, and has great people skills. She responds immediately about the progress of places you are interested in. Excellent realtor. I highly recommend her to anyone looking to live on the kohala coast and around the Big Island of Hawaii. You will not be disappointed with her hospitality. Thanks Sean coulter
Highly likely to recommend
03/22/2013
user54639464
Listed and sold a home
We had a great and confident relationship as a client in need of selling asap stp Genevieve was very informative and helpful stp I highly recommend her as a realtor stp Mahalo Mercedes Hinokawa
Highly likely to recommend
03/15/2013
user78058013
Helped me buy and sell homes
Genevieve Firestone went out of her way to insure all the pieces of the puzzle fell together in a professional timely manner. She always explained in full detail what was transpiring with my business sale. I would highly recommend using Genevieve Firestone in any business or real estate transaction. Danny Burris
Highly likely to recommend
03/04/2013
user2275118
Helped me find a home to rent
Genevieve has your utmost highest interest and desires as her main priority, focus and goal. She lives and works with integrity, motivation, experience, excellent quality and service for you. Her success is extremely impressive and highly recommend her to anyone for all their real estate needs.
Highly likely to recommend
02/27/2013
user11657104
Helped me buy home
She represented us in a land purchase which went very smoothly, initially some of the property information was very schetchy and Genevieve was able to promptly get the listing agent to supply us with the expanded infromation we needed.
Highly likely to recommend
02/27/2013
user5014665
Listed and sold a home
Genevieve helped us to sell our home in a very tough market. I felt like she gave us the support above and beyond what a normal realtor would give. It was an emotional sale for us, and Genevieve was really on our side. Sometimes I had experienced other realtors as just wanting to make the sale, and not especially representing their clients' best interest, but this was not the case with Genevieve. I highly recommend her.
Highly likely to recommend
02/26/2013
user76858122
Listed and sold a home
MS Firestone is the one..She sold my house in ONE DAY!!!!! I Signed the contract with her; the very next day she brought the buyer..He toured the house then gave an offer on the spot--a cash buyer to boot. She is warm, sincere, professional, and always on hand to answer your calls. I really find her simply THE BEST.
Highly likely to recommend
02/26/2013
user8141775
Helped me buy and sell homes
Genevieve was great! She knew about several properties that met our requirements, and when the first property didn't work out, she was ready with another one that turned out to be even better for us; and she introduced us to multiple local lenders that helped the deal go through smoothly. I would highly recommend Genevieve for your Hawaii real estate needs.
Highly likely to recommend
02/26/2013
user128084
Listed home, but didn't sell
Genevieve was friendly, knowledgeable and very helpful. Once we listed our home, we immediately received numerous inquiries. Genevieve assisted us throughout the process and despite taking our home off the market, Genevieve continued to assist us in finding a future tenant for our home. I would recommend Genevieve to anyone looking for assistance with buying, selling or renting.
Highly likely to recommend
02/26/2013
user3406909
Helped me buy home
We found Genevieve professional and knowledgeable. I am a hard negotiator and Genevieve worked with finesse during a long short sale. She worked hard in our behalf and we ended up with our home in Waikoloa. We have recommended her to our friends and acquaintances. Gary and Linda Petersen
Highly likely to recommend
02/26/2013
Kaykamm
Showed me homes
I highly recommend Genevieve. She is smart, caring, personable, and highly motivated. She knows the housing inventory more than anyone up here in Kohala (as well as other parts of the island.) Give her a call.
Highly likely to recommend
02/26/2013
user8295543
Helped me buy home
She helped us find a great home in our budget and it went so smoothly because of Genvieve. She was very professional yet very friendly, patient, thoughtful, and most importantly, got things done! We are both very satisfied with the support she provided to us along the way. We would recommend her to anyone! First time home buyers, Adam and Danialle