Don, Theresa & Jaime Souers

21 years of work experience
Pinnacle Real Estate Group, Lake Ta
3045 Harrison Ave
South Lake Tahoe, CA, 96150
(530) 577-0389

Ratings & reviews (41)

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Highly likely to recommend
06/07/2014
user4706846
Listed and sold a home
We just closed our second transaction with the Souers group. It was a great experience. They took care of every detail and kept us informed of each step. This was important as we do not live in the area and could not have done it without their attention to detail. They are a professional and friendly group. We highly recommend them to anyone doing real estate business in the Tahoe area.
Highly likely to recommend
06/01/2014
joeommert
Listed and sold a home
Don, Theresa & Jaime are ALL AMAZING. I live out of state and can't be around for signings. I sold my families home and signed almost every document with my smartphone! They are not only tech savvy but the most talented marketers of property I've met.
Highly likely to recommend
05/31/2014
user15052588
Helped me buy and sell homes
Excellent customer service and care while not only purchasing our Tahoe home, but also selling years later. Don, Teresa and Jaime went over and above to help us. We love them and will be lifelong friends
Highly likely to recommend
05/24/2014
zuser20140524193719912
Listed and sold a home
On our first meeting with The Souers we were given thorough and complete information on the real estate market in South Lake Tahoe. We were shown the market trends, housing available for sale in our area, and comparisons of the housing market for houses in our price range and age of the home. We left the meeting with a real good understanding of what to expect. We received weekly update on activity at our house. We were very pleased with the response, the service and friendliness of all of them. We definitely would recommend them to anyone selling or looking to buy a home in the Lake Tahoe area. They are very knowledgeable and have a lot of experience in the Lake Tahoe are. Less ... More
Highly likely to recommend
03/04/2014
hayleywi
Helped me buy home
Don, Theresa and Jaime sold my boyfriend and I our first house, and we couldnt be happier with the level of service or expertise their team gave us. They took the time to go through our wish list for a home and met all of our qualifications. They knew the markets and neighborhoods so well. They always had the time and care to show us a listing and answer our questions. When we found our home, they were absolute pros at negotiating the price (we got the best deal!) and making the closing as seamless as possible. Buying my first home was a huge step for me, and I honestly could not have done it without Don, Theresa and Jaime. I would recommend them to anyone wanting the best Realtors around. Less ... More
Highly likely to recommend
03/03/2014
denisetomkinson
Helped me buy home
Don helped us to thoroughly understand the neighborhoods where we were looking at vacation properties, which helped us to narrow our search. He then took us to view all the properties we had on our list, giving us helpful advice on any upgrading or remodelling questions we had along the way. The purchase all went quite smoothly, even though we do not live locally for signing documents and the like. Theresa and Jaime kept us updated with the paperwork side of things, and Don continued to advise us on issues such as the repairs identified on the inspection report, to resolution of those issues. After the purchase, Don in particular has remained an invaluable help to us, finding professional help for things we have needed or wnated to do at the property we bought. His knowledge of local tradesmen who are honest and charge fair rates has been a great help to us. What has been for us the most valuable part of our working relationship with Don, has been that he has graciously been available to give those tradesmen access to our property when we have needed assistance, since we live some distance from it. Nothing has been too much trouble for the Souers, even when we were hesitant to ask, they have all been wonderful to work with. We would not hesitate to recommend them to anyone. Less ... More
Highly likely to recommend
03/01/2014
Vandhuynh
Listed and sold a home
Recently sold my cabin in South Lake Tahoe. Transaction went smoothly thanks to both Don and Theresa. They are very reliable and always respond quickly to my questions. They represented me when I purchased it back in 2005. Have kept in touch with them throughout the years. They are such genuine people who truly enjoy what they do. I highly recommend them.
Highly likely to recommend
10/21/2013
kelleymunoz
Listed and sold a home
Don and Theresa Souers are wonderful to work with! They really know how to sell a home. We highly recommend their services. You will not be disappointed.
Highly likely to recommend
10/17/2013
Alex1966
Helped me buy home
If you want to buy a house in South Lake Tahoe, please consider working with Theresa Souers. They have a great website which has the fastest updates on the new inventory - you will get new listings before they are available on other websites. When you select the houses you want to tour, then head on to South Lake Tahoe where Theresa will meet you and spend as much time as you need to see all houses. She has a deep local knowledge of the real estate inventory and provide you with all information you need when it is time to make an offer. We have a multiple offer situation and we were able to get our offer accepted because Theresa provided us with the right information. I highly recommend Theresa as your real estate agent in South Lake Tahoe. Less ... More
Highly likely to recommend
08/04/2013
user3374333
Helped me buy home
Fabulous experience. My husband and I were out of town buyers, and the Souers made everything so easy. They were very accommodating when it came to scheduling inspections, meeting us at the property, or just by providing quick responses to all of our questions. We were looking for a local company with ties to the community and the knowledge to help us with our decision. Pinnacle was recommended when we asked around town, however our decision came after seeing some of the company's listings offered on line. After meeting with Don, and looking at numerous homes, we found the house of our dreams. The whole transaction was handled very professionally and we were thrilled to have had the good fortune to work with such great team! Highly recommend the Souers family and Pinnacle Real Estate Group. - Liz Caples Less ... More
Highly likely to recommend
07/29/2013
user8126248
Helped me buy and sell homes
THEY ARE RELIABLE , VERY EFFICIENT PERSON. . THEY KNOW HOW TO GUIDE THE CLIENT TO PROCESS THE DOCUMENT STEP BY STEP THEY PROVIDE AN EXCELLENT SERVICE WHEN CLIENT NEEDED. WE ARE GLAD TO MEET SOUERS FAMILY , STRONG TEAM AND NICE FAMILY. I WILL REFER MY FAMILY AND FRIENDS TO SOUERS WHEN THEY ARE INTEREST TO PURCHASE PROPERTY IN TAHOE.
Highly likely to recommend
07/21/2013
user6742645
Listed and sold a home
Don, Theresa & Jaime Souers did a great job. They are very professional and very knowledgable. I've utilized them for more than one real estate transaction and have been very pleased.
Highly likely to recommend
04/04/2013
H5000
Helped me buy home
WOW.... This team is best, seriously the best. Every aspect of their game is top-notch, and we apreciated the easy with which they made the process work for us for our recent purchase of a second home in South Lake Tahoe. Email messages, calls, and texts all returned immediately if we didn't get ahold of them right away. We felt they had our best interests in mind at all times. Pat Hansen
Highly likely to recommend
11/29/2012
user0095874
Helped me buy home
As a first time home buyer I could not have been happier with the service I received. Extremely responsive, genuine, insightful, trust worthy, and overall pleasure to work with. I never felt rushed to make a decision and really had me the client's interest in mind for everything. HIGHLY RECOMMEND THE WHOLE FAMILY BUSINESS!
Highly likely to recommend
10/05/2012
user748144
Listed and sold a home
IT WAS A GREAT EXPERIECNCE WORKING WITH DON, THERESA & JAIME SOUERS, THEIR SYSTEM FOR SIGNING IMPORTANT DOCUMENTS NEEDED TO SALE PROPERTY IS MASTERFUL, ESPECIALLY WHEN YOU CONSIDER THE TON OF PAPER WORK THAT MUST BE SIGNED. THE PROCESS OF SELLING OUR PROPERTY WENT QUICKLY AND WE CLOSED ESCROW IN A TIMELY MANNER. I RECOMMEND THIS HUSBAND, WIFE AND DAUGHTER TEAM TO ANYONE LOOKING TO SALE THEIR HOME FAST AND GET THE MOST BANG OUT OF THEIR BUCK. " PINNACLE REAL ESTATE GROUP, YOU ROCK!!! ". CHRIS & LISA Less ... More
Highly likely to recommend
07/05/2012
user818450
Listed and sold a home
I can't thank Don, Theresa and Jaime Souers enough for selling my mom's house. Their experience in the South Lake Tahoe community and real estate market is obvious. First they accurately set the price and identified the market. They pulled together contractors and a preparation crew in less than two weeks so the property was ready to show. They published a fabulous video on the internet to show the property in its best light and the effort attracted qualified buyers so we had multiple offers in only a few days. The Souers make a great team and more importantly they were able to connect with the emotional aspects of selling a house that had been my mother's for 35 years. I sense the buyers are equally happy with the outcome. Without hesitation I recommend the Souers to present and future homeowners in South Lake Tahoe. Less ... More
Highly likely to recommend
07/05/2012
user6044130
Listed and sold a home
Don't look any further. Call Theresa and Don Souers TODAY! I have both purchased and sold homes with them and it has always been a smooth process. They have great ideas on how to sell a home quickly and are VERY knowledgeable about the local Tahoe market. Having a team of two allows for a more efficient process. You can also count on them for all those additional questions that pop up after the sale/purchase is complete. They even encouraged me to call them when they are on vacation and I DID! Less ... More
Highly likely to recommend
05/25/2012
user582589
Helped me buy home
I am so pleased to have chosen Jaime Souers as my real estate agent! I was a first time homebuyer and knew very little about the process and complications of purchasing a home. Jaime provided the comfort, trust, and security I was seeking in my experience. She was knowledgeable, thorough and always made time to accommodate my needs and requests. Jaime, Don, and Theresa all helped to make my home buying experience as smooth and enjoyable as possible! I would highly recommend all of them to meet anyone's real estate needs. Less ... More
Highly likely to recommend
02/20/2012
user63934
Helped me buy and sell homes
Don and Theresa Souers were great throughout the entire short sale process and going through escrow .. I would highly recommend them to anybody looking to buy a home in S. Lake Tahoe ..
Highly likely to recommend
10/12/2011
Ockert and Thea
Helped me buy home
We live in Australia and when we decided to buy a holiday home in Lake Tahoe, we fortunately chose Pinnacle Real Estate on the recommendation of friends who live here and who have bought their homes with the help of Don, Theresa and Jame Souers. The Souers are delightful people and it was a pleasure to deal with them. Even before we arrived, Theresa provided us with very useful information and listings based on our requirements. This way we were prepared when we arrived here. The first weekend she helped us short list appropriate properties. Once we had selected the propoerty of our choice she guided us through the buying process and handled all negotiations on our behalf. Mainly due to her knowledge and skills, we managed to secure the property and closed within a very short time. Theresa has incredible negotiating skills and managed to satisfy both seller and buyer. We were very impressed with her knowledge of the contractual requirements and her pleasant personality. At the same time Don guided us through the technical aspects of the purchase and gave us invaluable advice. After we had moved in, he dropped by several times to see if he could assist and provided us with contact details of local authorities and tradesmen. Having purchased properties in many parts of the world, this was the most professional and pleasant real estate company we have dealt with. We would highly recommend Pinnacle Real Estate.. Less ... More
Highly likely to recommend
10/10/2011
Sheila Asselin
Helped me buy and sell homes
Don And Teresa were absolutly great. I used them to both sell and buy property. Would use them again in a heartbeat. Teresa made sure everthing was in order and if she was not sure she went to the trouble to make sure. I bought a bank owned house and we were able to close in two weeks with no hassles. Don was hands on with the property I bought as I'm a single lady and wanted a man"s opinon on some matters. Both were very receptive to my questions and concerns. They have lived in Tahoe for a long time and will know exactly what you are looking for. As an added bouns we are now good friends. Less ... More
Highly likely to recommend
10/10/2011
hcd81
Listed and sold a home
Don and Theresa are, by far, two of the most professional, knowledgeable and responsive agents we've ever worked with. Listing our house with them made us feel very confident and secure that we were doing it at the right price and with the right marketing tealThey provided us with enough information to make informed decisions, without feeling like we were being pressured. Their inside knowledge of the market in South Lake Tahoe and of what our needs were made for a great working relationship. Thanks to their efforts, we had an offer in less than 30 days. Don and Theresa did a terrific and thorough marketing presentation and follwed it up with great support after we gave them the listing. They were non-stop with the communication to keep us advised of buyers reactions to the house, details to help us make things market ready and follow up to handle inspections, repairs, etc. They were always available and quick to return phone calls. Their advice was invaluable. Their honesty and integrity above reproach. Selling a house in California can be complicated, but they handled all the paperwork and made it extremely easy for us. From the listing to the closing, they copied us on every detail and advised us of all the disclosure notices without making us feel like we were stupid. We felt that if there was ever a problem (and there usually are), they would be there to help solve it. Because of their history at the lake, they have enough contacts to make sure any problem and be dealt with. Their competancy, skill and ability far outrank anyone else we've worked with in this market. We highly recommend them for buying or selling property. We wouldn't use anyone else. Less ... More
Highly likely to recommend
10/10/2011
NapaValleyGuidebook
Listed and sold a home
We found Theresa and Don Souers most excellent in serving us as we sold our home. They were both personal and professional. The marketing was very creative and they used numerous ways of appealing to different buyers. We were informed frequently about what was happening in the market as well as with our home. Questions were answered in a timely manner. I wish they would be "traveling realtors" so wherever we moved, we would have them as agents.
Highly likely to recommend
08/28/2011
davehannaford
Listed and sold a home
Don and Theresa were professional, personable, and were able to help us avoid several problems that they anticipated. We had an extra fast closing without hitches. They are also great people.
Highly likely to recommend
07/30/2011
Robbie1057
Listed and sold a home
A huge THANK YOU to Don and Theresa Souers for working hard, making the paperwork a breeze, answering all of our questions and going out of their way to make the sale of our house a wonderful experience! I highly recommend Don and Theresa to anyone that is selling or buying a house in the South Lake Tahoe area. Sincerely, Robin
Highly likely to recommend
06/13/2011
christophersmartin
Helped me buy and sell homes
Don and Theresa are excellent agents for the area and in my opinion have the best shop in South Lake Tahoe. Savvy and honest, this wonderful couple helped me navigate my vacation home search. Once you buy your home the relationship continues with fantastic professional and personal contact and support even years later. When looking for contractors, local government advice, real-estate administrative or the best place to get a bite to eat, Theresa & Don are my first call and give the best advice, even a year later. Thanks so much you two! -Chris & Danielle Less ... More
Highly likely to recommend
05/27/2011
cormokka
Helped me buy home
We live in the Bay Area and were looking for a vacation home in South Lake Tahoe. We found Don & Theresa to be very professional and knowledgeable. Don took us on a tour of the various neighborhoods and was quickly able to determine what we were looking for. Don & Theresa did not waste our time on properties that did not meet our criteria. They always assured us more properties will come on the market and to wait for the right one. Theresa called us to look at the property we ended up purchasing before it even officially came on MLS for the general public. She convinced us that this property was worth the 4-hour drive even though the online pictures were very unflattering. She was absolutely right!! Mark of a good agent who really understands their client's needs !! Don & Theresa are professional, personable and considerate. It was truly a pleasure working with them. We would recommend them to anybody looking to buy property in South Lake Tahoe. Less ... More
Highly likely to recommend
04/29/2011
piffsplace
Helped me buy home
Don and Theresa have been diligently working with us for the past three years as we searched for the perfect house in the South Lake Tahoe area. They have been extremely responsive to our needs and desires throughout this process. Their professionalism is unsurpassed. We do not only consider them our real estate agents, but friends as well. At times it seemed as if they knew what would work better for us than we did ourselves. We truly appreciate their perseverance during this search. We would highly recommend them to anyone searching for a residence in the Lake Tahoe area. Bob and Lark Pifferini Less ... More
Highly likely to recommend
04/28/2011
Barbara1962
Listed and sold a home
Don and Theresa are great, they know the market and they know how to sell houses. Mine was only on the market 5 and 1/2 day and we had a solid offer and went to escrow. They monitored the escrow and helped me close within 30 days. I recommend their services highly!
Highly likely to recommend
04/28/2011
michael1730
Helped me buy home
Don and Theresa are without a doubt the best Realtors that you will find in the Tahoe area, in fact, the best that I have worked with in any area! Extremely knowledgeable and helpful throughout the entire process. As an "out-of-the-area" buyer, I really felt like they provided me with ALL of the information that I needed to make an informed buying decision. Theresa provided me with extensive comp. sales statistics, showed me numerous available properties and helped me find EXACTLY what I was looking for. They did a excellent job negotiating the price and terms that I wanted and were always available to answer my many (many, many...) phone calls. Follow up was equally impressive. Don and Theresa took the time to check in on our family while we were moving in and even brought a beautiful house warming gift! Top notch professionals all the way (even with a self-proclaimed "needy buyer" with issues, like me!) An absolute pleasure to work with. Less ... More
Highly likely to recommend
04/08/2011
ed giannecchini
Helped me buy home
Therea & Don Souers were the best agents we could have asked for. This was a very enjoyable time for us in the purchase of our vacation home. I would highly recommend them for anyone buying property in South Lake Tahoe.
Highly likely to recommend
02/10/2011
maureensenn
Helped me buy and sell homes
We had only briefly met the Souers when we decided to sell our home but were impressed with what we heard around town so we interviewed them and decided listing our home with Don and Theresa was the best bet. This proved to be a great decision as they marketed our home with great expertise and brought us a full price qualified buyer. We then purchased another home and found exactly what we were looking for, with their help. The negotiation processes on both homes were flawless and we couldn';t be happier. I think what most impressed me was their professionalism with compassion and the ability to close the deal. Less ... More
Highly likely to recommend
01/31/2011
Patrawal
Helped me buy home
We did purchase a home from Don and Theresa Souers in November 2010. We (in partnership-myself/wife, son/wife and daughter/husband) found Theresa and Don extremely knowledgeable of South Lake Tahe homes, hard working and understood what we were looking for and without them it would have been impossible to buy the right home in a single visit from Bay area. Theresa and Don both complement eachother on these real estate transactions where as Theresa helped us with showing the houses knowing our desires through writing the contracts and negotiating terms until was accepted by both parties keeping our interests in mind. Don helped us on getting home inspections done and advised us on the repairs which were to be done by sellers. In fact, they even volunteered to get many of the needed repairs done. Even after closing, they have been helping us to get the repairs etc done as needed. We have bought many houses in bay area, but no agents have ever been as wonderful to work with, attentive to detail, streamlining the process so that it was a joy for all of us to get this home. Less ... More
Highly likely to recommend
01/25/2011
zebigboss
Helped me buy home
The Souers were very responsive to our needs and perceptive as to what we wanted and how much help we needed. Since we already knew where we wanted to buy and had a very good idea of what we wanted they respected our wishes and made all that was necessary happen without trying to sway us towards something more than we felt comfortable with. We purchased the house at a distance and they took care of everything promptly and easily. They were patient with our selection of a credit union for finance as that led to some extra delays in closing. Everything at their end was handled professionally and with a very friendly manner. They gave us great confidence in the whole process and we certainly would recommend them to others. Less ... More
Highly likely to recommend
01/20/2011
bayareavisitor
Helped me buy and sell homes
Don and Theresa Souers form a great real estate team. I found exactly what I was looking for and to this day (5 months later) they still take time to give me ideas on improving the home. They even responded to my inquiries while they were on vacation! Seven years ago I also used them to sell a home. The home sold quickly and I got a great offer! I will always use them for my future real estate transactions.
Highly likely to recommend
01/17/2011
laurieanne3
Listed and sold a home
We had our Condo on the market with another agency. Unfortunately for us it was during the time when people were reluctant to buy. We worked with our first agent who we thought did her best, but it just never seemed to even get looked at. My husband saw Don & Theresa's site and got a good feeling. We went with that and sadly changed agents, but immediately saw and felt that it was getting noticed a lot more. Naturally we wanted to sell it for more than we did, but in this market we feel just so grateful that it sold. Yes we lowered the price, Theresa has a way of making priorities VERY clear. Yes it was probably worth more than we sold it for, but was it worth it healthwise? NO. We had it empty for a year, living another day with it empty was not worth it. Theresa calmed us when we got frustrated, was ALWAYS positive, and actually made things very easy on us. We loved the condo, so it's hard if you feel you are just giving it away. Theresa reminded us we were not giving it away, we were getting a big part of our life back!!! My husband and I feel so happy and grateful, not only because Theresa sold our condo, but we know we sold a beautiful place that always gave us peace and now it has made our lives more peaceful. I really don't think we could have accepted the offer we got if it wasn't for Theresa and her expertise. As I mentioned it was lower than we had hoped for and a little insulting but, she reminded us what it would mean to our lives to have one less thing to worry about. Money, and a price in your head is not always the most important thing! Theresa & Don are more than "real estate agents", they really seem to take each property and person, and make it their priority. No matter how many people they are working with I know we felt we were the most important ones, and I'm sure everyone else they were working with felt the same way!!!!! I would recomend them in a second, and be totally comfortable doing so! Thank you Theresa!!!!!!!! FYI I read the other comment and have to say, it has to be about someone else!!!!!! Less ... More
Highly likely to recommend
01/17/2011
hayes7173
Helped me buy and sell homes
We have used Don & Theresa for five homes we have purchased or sold in the last 11 years. In Pricing our home they show us like property we will be competing against and suggest a sales price just below. This process has be successful in slow markets. We just sold our so lake home. In purchasing a home we look at comps of the home we want and then make an offer. Naturally we consider other things and discuss this with them.
Highly likely to recommend
01/17/2011
dewittjones
Helped me buy home
The most competent realtors I know are Don and Theresa Souers. How to describe them? Smart, caring, hard-working, delightful to work with, great communicators. I have bought more than one house from them and even was able to negotiate one deal completely while on the road via their linkup and understanding of virtual technology. I like a lot of realtors, but I love the Souers team.
Highly likely to recommend
01/17/2011
kleland
Listed and sold a home
Over the past 15 years I have bought and sold 6 houses. In all that time I had never worked with a Realtor team like Don and Theresa. They not only clearly know their market and the detailed, nuisances of buying and selling a home, but have the best service I've experienced. I valued their guidance more than I can say and they went the extra mile at every turn of the process. My only regret is that I can't use them for my real estate transactions out of state.
Highly likely to recommend
01/17/2011
LynetteinHI
Helped me buy home
I have purchased three homes from Don and Theresa Souers. All I can say, is thank god for their knowledge, hard work, and understanding what I want. Because of them, I own my dream home across from the Lake and two amazing rental properties, either of which I'd be blessed to live in. I have bought many houses, but no agents have ever been as wonderful to work with, attentive to detail, calming my anxieties, streamlining the process so that it was a joy instead of high stress events. I can't recommend them enough!!!! Less ... More
Unlikely to recommend
01/15/2011
FrancoBeck
Listed home, but didn't sell
The Souers had our house on market for 6 mos from spring thru the fall in 2006 well before the economy tanked. They priced our 2 BR house , 1328 sq ft in the Tyrol area of SLT for 599k...very high, that August, when we went to visit the property, Zillow had the value at 551k...they never were proactive & reduced the sales price, never to mention, we never saw them show it at all except for an open house which we all know by now is mainly for other realtors. Also during our ten day stay that summer, they would call and make appointments for the other realtors to show our home...yet they never showed up once to negotiate a sale. I liked the Souers but they really dropped the ball on our house sale. Consequently, it never sold that year in a hot market. We eventually put it back on the market in 2009 & it sold, thanks to Deb Howard Realty, for 385k. Maybe this is an isolated experience, we don't know. We do know that an aggressive realtor would have shown up for some showings & negotiated a sale. Less ... More