Erica Jolles

8 years of work experience
Magnolia Properties
9086 Cypress Green Drive
Jacksonville, FL, 32256
(904) 701-0503

Ratings & reviews (50)

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Highly likely to recommend
06/11/2014
ZESTYNest
Helped me buy home
Erica is amazing. From offer to closing was 6 weeks, and in that time we had so many obstacles! Erica knew how to handle each one and was already on top of it before we could panic! She handled big problems and small while keeping us calm at the same time. She was never pushy, and even pulled us back a few times encouraging us to take a moment and think about what we truly wanted. She's accessible, genuine, and she comes across like a big sister, who just happens to be a pro!
Highly likely to recommend
04/06/2014
harrisarm2
Helped me buy home
I was referred to Erica by a friend in church whose home Erica successfully sold. During our first meeting I quickly became aware of Erica's quintessential professionalism as well as her genuine concern for what my goals were in order to achieve a successful relocation and purchase of our "forever' home. Always available for showing a prospective home, giving current marketing information as it related to the areas we were interested, Erica was also caring and understanding of the various stressors associated with purchasing a home for folks new to the area. Erica was always honest with her answers and always kind and encouraging. Our preparation for closing was flawless and the closing went without a hitch. Erica also networks with only the best professionals who she generously referred us to as the need arose. We feel she and her family are part of ours now and always will be. Less ... More
Highly likely to recommend
03/29/2014
smlieb
Helped me buy home
It was wonderful working with Erica! She understood our needs moving into a new area. Erica showed us what the area offers as well acquainted us with people & organizations with our interests.
Highly likely to recommend
03/27/2014
user6695360
Showed me homes
Erica works unbelievably hard for you. It's never about the sale it's about making sure you get what you want. She always returns emails and calls quickly. The first time you meet her she is so easy to talk to you feel like family. She is genuine and sincere not phony.
Highly likely to recommend
03/27/2014
gkieck
Helped me buy home
We called Erica after being disappointed with other real estate agents. We were thoroughly impressed and Erica went above and beyond to exceed our expectations. If you need someone that will make your home buying process as easy as possible, call her today!
Highly likely to recommend
03/27/2014
gallaher tim
Helped me buy home
Erica did a great job helping us find and buy our new home. She is very professional!! It took a while because we were looking for a specific type of property, but she stayed with us and was very patient.
Highly likely to recommend
01/30/2014
user3253925
Helped me buy home
As a first time home buyer I was not sure what to expect from a realtor. I had heard mixed reviews of some realtors in Jacksonville, but only wonderful things about Erica, who several friends recommended. Even with excellent reviews, she exceeded my expectations. Erica always made us feel like we were her priority and her only clients, even though we knew she was very busy. She is patient, thorough, honest, dependable and has a great sense of how to handle difficult situations. She knows the Jacksonville market very well and made great recommendations that helped us through negotiations. Erica spent 6 months helping us find the perfect house and had our best interest in mind every step of the way. I highly recommend that you call Erica to buy or sell your home. Less ... More
Highly likely to recommend
01/27/2014
nanmcintosh
Listed and sold a home
This was my first time using a real estate agent and Eric was awesome. I didn't lift a finger! She took care of everything and if I had any questions or concerns, she took care of everything. Two days after signing an agreement to list with Erica we had an offer. Closing was simple. Everything was done via texts or emails, since the home I was selling in Jacksonville was three hours from my present home! Erica was very professional, yet so easy to talk with and no pressure ever!
Highly likely to recommend
01/23/2014
user9830944
Listed and sold a home
Erica is organized and professional. She has a great working relationship with her clients and other area agencies. We felt confident with her guidance through our sales process and enthusiastically recommend her!
Highly likely to recommend
01/23/2014
brucemwerner
Helped me buy home
I rated Erica at 5 stars because she earned all of them. She was excellent, honest, trustworthy, never pressured us into anything, and always put our best interest ahead of everything (and I genuinely mean that). We had a long process of looking for a house to buy because I was very particular about what I wanted. Throughout that time, Erica was incredibly helpful, patient, always eager to show us houses, and continuously sending us prospects that came on the market right away. She gave us thoughtful insight and honest guidance on every house we looked at. When we did select a house to buy, Erica was a great negotiator and on top of everyone involved in the process to make sure we got to closing as quickly and smoothly as possible. There were a number of issues with the physical condition of the house that Erica helped us work out with the seller. Erica was recommended to us by friends and we couldn't be more pleased with her service. She often went above and beyond, made herself available to talk real estate day and night, and is a kind and caring person. I highly recommend you call Erica if you are considering buying or selling real estate in Jacksonville. You will be very pleased as we are if you decide to select Erica as your real estate agent. Less ... More
Highly likely to recommend
11/06/2013
c325100
Helped me buy home
We recently relocated to Saint Johns and contacted Erica for help based on her rating here. She was extremely responsive and professional and answered numerous questions regarding neighborhoods, builders, etc. We did an intensive 4-day house hunt on a trip in from out of town and Erica lined up a great selection of resales and new construction for us to see. She was able to quickly arrange for us to see other properties we noticed while driving around town. Our sale went very smoothly and Erica was able to facilitate a remote closing for us with no difficulties. After the sale, Erica has continued to answer questions from us and give advice on everything from afterschool activities to pediatricians. We are happy to recommend her. Less ... More
Highly likely to recommend
10/31/2013
davidwolflaw
Listed and sold a home
Erica Jolles is a realtor who knows the market, knows the business, and knows her clients. In addition, she really cares about her clients and does everything she can to meet their needs and goals. Erica just does not find a house for a client. Erica ends up finding a home for a friend. Erica just does not sell a house for a client. She gives a friend a brand new start and opportunity. Erica earns and deserves a 5 Star Rating in each category: Local Knowledge, Process Expertise, Responsiveness, and Negotiation Skills. If you hire Erica as a your realtor, you will be better able to buy a home / sell a home and do it with great confidence. Less ... More
Highly likely to recommend
10/10/2013
agoldstrom87
Helped me buy home
Erica Jolles and is great real estate professional. I have benefitted from her services and would highly recommend her. What separates her from others is her user-friendly approach. She really knows how to listen and connect with people to understand what their needs are and what they are seeking. This would apply for both buying and selling. Combined with good market knowledge and a willingness to go out of her way to help others, she provides solutions that fit and work.
Highly likely to recommend
07/30/2013
user9882201
Helped me buy home
Incredibly helpful since I was buying the home while stationed in Iraq and having my family look for me. Also very helpful with issues we ran into with the mortgage processor (recommend talking to Erica first and getting a processor she normally deals with!) and was able to work with seller in letting my family get household goods in the home the weekend before closing. I would highly recommend her to anyone looking in the area, she will have your best interest at heart!
Highly likely to recommend
06/06/2013
user8960640
Helped me buy home
After working with several other realtors, we were starting to think we would never find a house. By chance, we contacted Erica about one of her listings. We did not purchase that home but were so impressed with her responsiveness and follow up we decided to work exclusively with her. It was the best decision we made. After hearing our needs and wants, Erica narrowed down a list of possible properties for us to look at. Within 6 weeks we had a contract (for a steal of a deal) on our dream home! We moved in two months ago and cannot thank Erica enough for her time, patience, knowledge and skill ? we are beyond happy! If you know someone buying or selling a home, call Erica Jolles. Less ... More
Highly likely to recommend
05/01/2013
user70486906
Listed and sold a home
We had a great experience using Erica Jolles. She is honest, knowledgeable, and willing to go the extra mile to help her clients. She used her personal and business contacts to spread the word about our home. Erica didn't just treat us like a business client, she treated us like a friend. We ended up renting our home at first because it was the best option for us at the time. She supported us with every decision we made and never pushed us to make a decision we were not comfortable with. When we decided to sell our home a year later, she priced it just right and we were able to sell our home within weeks for a price we were comfortable with. We highly recommend her without hesitation. Less ... More
Highly likely to recommend
05/01/2013
fk3
Helped me buy home
I can't say enough good things about Erica. She added real value to the process by knowing the area, handling the process, and representing my interests at every stage. There was none of this dropping the ball or short cutting once the deal was in-hand. She was so far beyond the typical absolute minnimum one usually gets in almost every area these days. I do not dole out praise easily, I have high expectations, especially when the purchase is a house, that said I simply can't recommend her highly enough. Less ... More
Highly likely to recommend
05/01/2013
user4886874
Helped me buy home
Erica Jolles is the most knowledgeable real estate agent with whom I have ever worked. She went above and beyond what I expected. I would recommend her without reservation to anyone. She made my home buying experience trauma free.
Highly likely to recommend
04/19/2013
user2284604
Helped me buy home
Erica recently helped my husband and me buy our first home. She was absolutely wonderful. She was always available to us for questions and worked around our schedules. When it came to making an offer, she was able to negotiate all of our wants into our contract! Erica was recommended to us by our parents and we would definitely refer all of our friends and family looking to buy in the Greater Jacksonville area to her as well! Thank you, Erica, for all of your hard work and dedication to your clients! Less ... More
Highly likely to recommend
02/05/2013
user00111692
Helped me buy home
My husband and I recently downsized, and Erica helped us find and buy a really nice house that met all our specifications. She is extremely professional, focused, attentive, responsive, smart, resourceful, energetic, and lots of fun to work with. If you ask her a question, she gives you her honest opinion, even if her response might not be what you want to hear. One other notable quality is that she's intent on ensuring her buyer's satisfaction. Our highest recommendation: Within weeks of closing on our own new home, we referred our son and his wife to Erica, and she's now helping them buy their first house. Kudos and thanks to Erica for her excellent work. Less ... More
Highly likely to recommend
11/29/2012
bedingess
Helped me buy home
My other half and I were very pleased with Erica. She was very patient with us while we looked through every house in Jacksonville! Erica also was very flexible with our schedule which was great. After getting to know our likes and dislikes, she had composed a list of houses that she thought that we would like. I have recommened her to a couple friends and I just know they will be pleased as well!
Highly likely to recommend
09/17/2012
user9717976
Helped me buy home
I relocated to Jacksonville with having very little knowledge of the area. It being such a large city, househunting was daunting. Erica was recommended to me by a real estate agent my father knows. I felt at ease with Erica from the first conversation. Having relocated to Jacksoville herself, she understands the anxieties and frustrations that come along with house hunting from a distance. She is very personable and has a lot of knowledge of the area. I never felt any pressure to make a decision and always felt like I was her only client. She helped me to find a house I love and I couldn't be happier. Less ... More
Highly likely to recommend
09/10/2012
user4197953
Helped me buy home
I strongly believe that Erica is the right realtor for any person willing to have the dream home. It was my first time home and I was new to Jacksonville, yet Erica's wide market knowledge and honesty minimized a great deal of burden on my shoulder. She were able to fully understand my desired and quickly set me up on the right direction to shorten the home -searching journey. I was so impressed with the fast and professional service to find the best deal with a great prices. I wanted to sincerely thank you for helping me and my wife find the best deal. Regards, Bahir Alkadhimi Less ... More
Highly likely to recommend
09/07/2012
user6441443
Helped me buy home
Erica Jolles was focused on helping us find the home that best suited us rather than just trying to make a sell. She keep us informed regarding house possibilities and was most efficient in setting up appointments to visit different properties. Her professional and personal skills are exceptional.
Highly likely to recommend
09/06/2012
user8848424
Helped me buy home
We feel so lucky that we found Erica! My husband and I were in the process of relocating from Minnesota to Jacksonville. We knew the county we wanted to be in but that was about it. Erica met us at our hotel right after we got off the plane and drove us around to see some different neighborhoods. Once we found the neighborhood we wanted to be in we started house hunting. She spent the whole weekend with us helping us find our dream home. And we did!! Now that we have closed on our home, Erica continues to help me find services that we need in the area. We truly appreciate all of the help she has given us. Erica does a wonderful job connecting with people and sharing her knowledge. She is definitely our realtor for life! Less ... More
Highly likely to recommend
09/06/2012
user027604
Helped me buy home
I very highly recommend Erica Jolles to anyone looking for a top notch real estate professional. She helped me narrow down neighborhoods, sort through homes, consider all the advantages and disadvantages, get through all the paperwork and forms, make the difficult decisions and ultimately helped me obtain an excellent home at an excellent price. She continues to follow up on the purchase that I made to make sure things are going well. Her experience and skill combined with a great personality and dedication to both the client and the profession make her one of the best. Less ... More
Highly likely to recommend
08/19/2012
user2554107
Helped me buy home
We give Erica Jolles our highest recommendation! She is an outstanding realtor. She found us a great rental home in a wonderful location for our initial move to Jacksonville. Once we settled in, Erica helped us find all new services in town, such as dentists, salons, etc. For the next several months, she helped to guide our search for a home to purchase. She is extremely knowledgeable about all the local areas/neighborhoods, which was incredibly helpful to us as newcomers. When we finally found our dream home, Erica went above and beyond guiding us through the process of negotiation and purchase. We are now settled in our new home and are extremely happy! She also helped my parents find a home here in Jacksonville! You will not find a more knowledgeable, helpful or patient realtor anywhere. Erica Jolles is THE BEST! Less ... More
Highly likely to recommend
08/09/2012
user185636
Helped me buy home
Erica was a joy to work with.She quickly responded to all of our calls, and there were many..She listened to what we wanted and certainly delivered big time She pointed out things that were important to us such as close proximity to shopping and major highways. Because of her thoughtful, educated advice we we able to outbid another potential buyer.Thanks to her sound advice we got the house! The whole process was so very pleasant because of her comfortable easy going personality. Thank you Erica, you're the best! Less ... More
Highly likely to recommend
08/07/2012
user1088218
Showed me homes
Erica Jolles was an incredible asset to have on our team for both selling and buying. She kept us informed of the housing market in our area as we attempted to sell. Even more importantly her research and knowledge of negotiations and contracts was invaluable when we found a house we loved. She not only made our offer she researched all sells in the existing neighborhood and made a case for our offer that was as solid as any trial I have ever worked on. She was attentive, available, and honest. Erica Jolles had energy, knowledge and more integrity then I have had the privilege to work with in a while. I would be proud to have her represent me again and again as the time I spent with her was not only enjoyable but profitable in I gained knowledge about neighborhoods, real-estate processes and many value adding features I might have over looked with an untrained eye. Erica Jolles is someone who you would want representing you. Less ... More
Highly likely to recommend
08/07/2012
user216514
Showed me homes
We have been working with Erica since entertaining the purchase of investment real estate in the Jacksonville/St. Johns area over the last several months. She has always been impressive. Her conduct in all aspects of knowledge, customer understanding, and professional patience is unprecedented. I would recommend Erica any one who is interested in the southern Jacksonville / St. Johns area for expertise in all areas of relocation services.
Highly likely to recommend
05/01/2012
vpfly
Helped me buy home
Erica worked with me for a long time. She was always available to show me houses or if I had questions and always responded to those questions quickly. After I was ready to make an offer, Erica made the whole process easy and hassle-free. She worked with the selling agent to iron out all the details that came up throughout the entire process and did not stop working for me until the last paper was signed at closing. She did everything I could have possibly asked of her and was a complete pleasure to work with. I give her my highest recommendation to anyone looking to buy or sell a home. Less ... More
Highly likely to recommend
02/20/2012
user072572
Helped me buy home
Erica pulled of an increditable transaction. We live in Pennsylvania, the condo is in Florida, the other party moved to California. On Xmas day we emailed Erica, she responded with in an hour. Exactly, three weeks and now I own my condo in Jacksonville. Erica was letter perfect in all details, prompt and exact on time and supportive. We feel very blessed to have had a professional like Erica.
Highly likely to recommend
02/01/2012
toribenjamin
Helped me buy home
I didn't realize how much I needed a good realtor until I met Erica. She was always willing to through out possibilities of why a house woudn't work for me and encouraged me look at each house from several viewpoints and to be patient throughout the process. She delivers quality, personal service to her clients and demands the same from everyone else involved in the process. Erica helped me buy the right house for MY family...not just A house. I recently had a question about my house -- seven months after closing -- and she got right back to me. She'll be there for you and will not let you down. Less ... More
Highly likely to recommend
01/17/2012
SpidersWife
Helped me buy home
Erica was a complete professional, but after meeting her I felt like I knew her for a long time and we were friends. Erica went above and beyond anyone I had ever worked with. I would call her so many times, which some questions I did not want to bother her with, but if she did not answer she would call me back within half an hour and usually faster. Erica got my house at a great price within 2 months. She is a very kind lady with wonderful values and is working for her client to get them what they are looking for. I am so impressed with Erica Jolles and feel she is the best in her field and would recommend her to anyone. Less ... More
Highly likely to recommend
10/04/2011
jgkaye
Helped me buy home
Erica Jolles is an EXCELLENT real estate agent. I would highly recommend purchasing a home with her. She is extremely knowledgeable about real estate which makes her prepared and able to deal with all situations involved in the buying process. Moreover, she is amazingly connected and has a network of people in the community that are able to assist with anything that is needed; from getting a mortgage, insurance, or inspections to hanging a flat screen tv. Erica is available and knows who the best person for the job is. The thing that I liked best about working with her is that she found us a home not just a house. She knows the people and the city as well as its real estate. Less ... More
Highly likely to recommend
09/02/2011
James and Rebecca
Helped me buy home
The best thing about working with Erica and Jami was the responsiveness and communication. My fiancee and I knew that we could get in touch with them whenever we had a concern. They helped us navigate our first home purchase, which was a short-sale on a beautiful home in Riverside (32204). The short sale process was long and often quite frustrating, but Erica and Jami provided the expertise that we needed. We worked primarily with Erica, although Jami helped us out with a few key items with the contract. Erica stayed on top of the communications between all the involved parties, and she always tracked down the answers to our questions. When we were waiting for information (which was quite often), Erica helped me understand exactly who and what we were waiting for. There were lots of people, and I didn't always understand their exact roles (seller's agent, our lender, closing attorney, lien-holder, appraisers, inspectors, etc). Fortunately, Erica did. There was one fairly significant mis-communication regarding the lien-holder's acceptance of our offer, but Erica helped us understand and recover with as little stress as possible. Erica is fun to hang out with, which was great considering the number of houses we looked at, both before and after we made the offer on the short-sale. The search process was fun and low pressure. Erica never tried to sell us anything, and she helped us evaluate the pros/cons of various properties. The pricing research she did made us feel confident with our offer and the counteroffer. We would recommend Erica and Jami to any of my friends moving to Jacksonville. Erica can provide contact info if you want to contact us for any additional details. James and Rebecca Less ... More
Highly likely to recommend
06/12/2011
MRER
Helped me buy home
Jami Shapiro and Erica Jolles of Magnolia Properties helped us find our dream house and we couldn't be happier.
Likely to recommend
06/06/2011
cohbags
Listed and sold a home
Id use these agents again. They're thoughtful and have a great knowledge of the area.
Highly likely to recommend
04/13/2011
braynesauce
Helped me buy home
Jami and Erica are phenomenal. If you are buying a house on the south side of Jacksonville I wouldn't use anyone else. They continue to impress me with their caring and professionalism. I was a first time home buyer and they have been amazing. I used this site to find them, and it was a blessing. If you want to be treated great, have your questions and concerns dealt with promptly Jami and Erica are the team for you. WT
Highly likely to recommend
03/23/2011
mjwsetzer
Listed and sold a home
Did a great job of listing and selling our house in just a few weeks. Excellent service and even better people!
Highly likely to recommend
03/20/2011
The Jacksonville5
Helped me buy and sell homes
We're repeat customers! We have had the pleasure of working with Jami and Erica to sell our house and to buy our dream home. They were EXCELLENT! If we could rate them 6 stars we would! :-)
Highly likely to recommend
03/19/2011
katagatorgirl
Helped me buy home
Wonderful, wonderful, wonderful! Hung with me for THIRTEEN months to help me negotiate a short sale. Wouldn't recommend anyone else. Ever.
Highly likely to recommend
03/14/2011
adamg8r
Helped me buy and sell homes
Used Jami and Erica to sell our home and purchase another larger home locally. They are complete professionals and were always looking out for our well-being. They were able to deftly negotiate the contract for sale on our home while simultaneously negotiating with a building for our new home. We trusted them completely and knew that they had our interests at heart. We were not disappointed. I'd worked with other realtors before I've got to say that Jami & Erica are the absolute best. They are not the creepy mega-listers (used car salespeople) at the big brokerage houses who simply see you as a dollar sign, but are genuine and knowledgeable people who will be looking out for you. Less ... More
Highly likely to recommend
03/10/2011
lgsandler
Helped me find a home to rent
I worked with Erica Jolles of Magnolia Properties upon my relocation to Jacksonville, FL from Reston, VA. I found Erica to be extremely knowledgeable about the area and she was able to help us choose a wonderful house in a great area. When we are ready to purchase a house, we will definitely contact Erica.
Highly likely to recommend
03/10/2011
ToniChadwell
Helped me buy home
Amazing speed to get things rolling-- 2-days of negotiating and closed within 3-months on a short-sale (thanks to their slew of referals: lawyer, inspector, mortgage, and insurance contact). Extremely knowledgeable about the area and a great asset to the community.
Highly likely to recommend
12/20/2010
Happy Buyer!
Helped me buy home
If location, location, location is a key... professional, professional, professional is a must! That is exactly what we received from these very talented agents. Before the purchase and after the purchase, the level of service was superior! Their contacts were as important... from inspections to title companies... They took care of every detail just as if it were her own home purchase. With our family being 1000 miles away during the entire transaction and closing, all went off without a hitch because of her talent. Less ... More
Highly likely to recommend
12/06/2010
davepss
Helped me buy and sell homes
Jami and Erica was both our listing and buyers agent. They used every marketing tool available which ultimately lead to the sale of my home. On the other end, they found us a home that was exactly what we were looking for but was priced a bit higher than we were willing to pay. They seem to have an art of negotiating while staying patient and professional. Fortunately, we are now living in that house at the price we wanted to pay and we couldn't be happier. I truly owe the success to both deals to this realtor team. Less ... More
Highly likely to recommend
12/05/2010
Momof5boyz
Helped me buy home
Jami and Erica are knowledgeable, talented, patient and extremely professional. Finally, my husband and I found real estate agents who actually "listened" to what we wanted in a property. Erica devoted hours of her time to research and showings. Both agents were available to us at almost any hour. They helped us acheive a dream. Let them do the same for you.
Highly likely to recommend
12/04/2010
wbcoleman
Listed and sold a home
Living in Chicago, I was selling a property in Jacksonville into a very bad market. Jamie & Erica were an invaluable resource to me. They provided expect advice and information, including a detailed analysis of every other home in the subdivision then on the market. They communicated with me daily via telephone and email. After the sales contract was signed, they worked tirelessly to bring the sale to closing. It took a mere ninety-one days from listing to closing, and three years later I could hardly be happier with the price I obtained. Less ... More
Highly likely to recommend
12/03/2010
mpenson1
Helped me buy home
Jami Shapiro and Erica Jolles were the perfect real estate pros to help us find a home. Their knowledge of the local education options, neighborhoods and regions of Jacksonville, and traffic patterns helped us to narrow down our options and focus on where we wanted to live. They knew the market well and helped us to find a home that would not only be a place to live where we could build memories, but a good long term investment. We were new to Jacksonville and really needed professionals to show us around and give us information that would help us make some decisions. We feel very lucky that they were referred to us. We would definitely use them again for any transaction and have recently referred them to others. Less ... More