Randy Ostrander

9 years of work experience
Lake and Lodge Realty LLC
107 N. Mighigan Suite B
Big Rapids, MI, 49307
(231) 287-5996

Ratings & reviews (8)

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Highly likely to recommend
06/28/2012
user0072447
Showed me homes
Randy is an all around great Realtor. He's extremely easy to work with, detail oriented, and best of all... He's focused on what YOU want. He asks all the right questions that help him find the property that is perfect for you. I would highly recommend him to ANYONE looking to buy, or sell, their property.
Highly likely to recommend
01/15/2012
nate_mtu
Helped me buy home
We put Randy through more than any realtor should have to endure, but he never lost his patience with us. After the first 20-25 houses, any "normal" realtor would have either walked away, or began trying to sell us any/every house we walked into. He is not only professional, but VERY personable and took a genuine care in finding the right house for our family. He paid attention to the little things too, such as remembeing the names of our 2 little kids and finding ways to include them throughout the whole process. (They loved placing the business cards on all the kitchen counters). Another thing that stood out to me is how we never lost touch with him once our offer had been accepted. A lot of realtors I'd dealt with in the past tended to "disappear" and let us fight battles with bankers & underwriters on our own. He was with us all the way through the process, even at times when he didn't have to be. Less ... More
Highly likely to recommend
01/11/2012
JoannMarutzTheobald
Helped me buy and sell homes
We bought a home and sold a home with Randy in the Big Rapids area. He was great to work with on both accounts and he handled all of the details in a professional manner. We appreciated the speed in which Randy sold our home last summer even in a very difficult market. We were out of town and most of our business with him over the phone or via the internet; he always replied in a reasonable amount of time. The home we bought was a HUD foreclosure and Randy handled the mountain of paperwork and all the faxes involved with ease. It is no doubt that he is busy and very dedicated to his business, and it was always a pleasure to deal with him. We highly recommend him. Less ... More
Highly likely to recommend
01/10/2012
AndrewPeterson3
Helped me buy home
Randy was an excellent person to have guiding us through the house purchasing process. He was always polite, professional and willing to make sure any of our concerns were addressed.
Highly likely to recommend
07/26/2011
bciek
Helped me buy home
Very helpfull for a first time home buyer! I had no Idea what I was looking for but he found exactly what I needed. Was a very fast process from when I started looking to when I became a owner.
Do not recommend
07/25/2011
jhunter11
None. We connected, but it did not work out.
I called Randy to list a property for sale and we set up an appointment to look at the property. The day came when he was supposed to meet me and he didnt show. I called him and he said he forgot but could be there in an hour but understood if we didnt want him to come list the property anymore. I told him we would wait for him and that we planned our day around this meeting. Well two hours later he never showed up, we tried to call him and find out what was going on but we didnt get any calls back. Two no shows and no return calls. Very unprofessional and inconciterate. We have yet to ever hear back from Randy. Less ... More
Response fromRandy Ostrander
Seller called on a weekend while I was showing houses. I did forget to write in on my scheduler when I got back. After he called I drove over an hour to find his land and spent over an hour looking for it (very remote are of White Cloud). I even drove back to where I could get a cell signal to call him back and left two messages letting him know I could not find it. After two unreturned messages I considered it a prank call and moved on to clients who I did have appointments with. Your calls were returned and the directions you gave lead me to a two track with no homes on it. Sorry it didn't work out for you but I had other appointments that were scheduled. Less ... More
Highly likely to recommend
07/11/2011
Elz and Connie
Helped me buy home
Randy picked up quickly on our style and needs and knew which houses we would like and which ones we wouldn't (but showed them to us anyway, because they were on our list). He found the perfect house for us and we couldn't be happier. He's got a wicked, deadpan sense of humor, too, so watch out! Highly recommended!
Highly likely to recommend
07/11/2011
LeA0925
Helped me buy home
Randy was very good with helping me with my tiresome journey of finding a house. He was quick to respond to my emails, was always looking for new listings for me, and never had a problem working around my schedule. I have friends that worked with him that have also had very good things to say about him. I recommend him frequently.