Cathy Russell

40 years of work experience
Cathy Russell Team Real Estate
2506 Covington St
West Lafayette, IN, 47906
(765) 588-4280

Ratings & reviews (30)

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Highly likely to recommend
06/12/2014
AdamWalters9
Helped me buy home
Kim Hollies was extremely helpful the entire way through the process. AND we are happy because we got the house :). She helped us through the negotiation part and made things easy for a first time home buyer. Thank you!
Response fromCathy Russell
Thank you Adam..We are delighted that you were able to purchase this home!!! Let us know if we can help you further..
Highly likely to recommend
06/12/2014
user1501759
Helped me buy and sell homes
We worked with Chris. She is great. She showed us many properties and let us come to decide on a house own our time without putting any pressure on us. Would work with her again.
Response fromCathy Russell
Ramey and Sony We were thrilled to be able to help you get this home and I am thrilled to have such a great team!
Highly likely to recommend
05/07/2014
tommyleecookjr
Listed and sold a home
Cathy and her team are graet to work with. Great Knowledge of the community and extremely well connected as well! I will send as many people as I can her way. From start to finish the experience was perfect. I bought my home from her and also sold it with her with no probelms at all! If you are looking for a "go-getter" Cathy and her team is exactly what you need.
Highly likely to recommend
05/07/2014
MikeTetrault
Helped me buy home
I have nothing but the highest praise for the Cathy Russell Team! My agent, Brian Russell, went far above and beyond my expectations to put me in the perfect home for my needs. He listened to my preferences and offered helpful advice along the way. As a first time buyer, it was extremely useful! During negotiations his counsel helped me save thousands of dollars and get a fantastic home for a great price. When we were visiting one house on a bitter cold winter day, he even helped me push my truck out of an ice patch where I had gotten stuck! When I chose the Cathy Russell Team, I figured I would be shopping for a home with an expert. It turned out that I was also shopping with a friend! Less ... More
Highly likely to recommend
05/02/2014
user0816361
Helped me buy home
This was the first time my husband and I have ever bought a house. From the start Cathy was all about "us" and making sure the home we got was what we wanted. I thought the process was going to be hard and stressful but it was the complete opposite. My husband and I are so happy with the home we bought and the whole experience of buying our first home.
Highly likely to recommend
04/29/2014
liz70robbins2014
Helped me buy and sell homes
I would highly reccomend Cathy and her staff at Cathy Russell Team Real Estate! Her extensive market knowledge allow the customer a tremendous advantage in competitively pricing their home, and her attention to detail and customer focus allow for a process that can be so long, competitive, and stressful to be seamless and fluid. Her enthusiasm, professionalism, and work ethic are hard to beat!
Do not recommend
04/10/2014
user3806375
Listed and sold a home
I would never recommend Cathy Russell. I had been warned not to work with her, but after reading positive reviews I decided to give her a chance. What a headache! I had the unfortunate task of selling my mom's house after her passing (in a city in which i did not live). Communication was seriously lacking. I rarely knew what was going on during this process. Most communication from Cathy or her closing officer was incomprehensible! Spelling and grammar are apparently not their forte. There was no professionalism to be found. I could not be present for the closing, as I live in a different city. Cathy failed to arrange for necessary paperwork to be signed for the closing to happen in my absence. Fortunately, the title company was extremely helpful and informative about what we would need to do in order to close on time. They emailed me all necessary documents to have notarized and returned. The agent, Albert, at the title company is the only one in the whole process who explained anything. Cathy never contacted me the day of closing, neither before or after. Again, Albert, is the one who contacted me to let me know that the closing was successful and to confirm arrangements for receiving funds. What an awful way to conduct a business! I was so relieved to sell my mom's home because that meant I no longer had to deal with this "team" of unprofessionals. I contacted my realtor (who referred Cathy) many times during the process. She was absolutley appalled at the lack of professionalism, lack of respect, and lack of care given by Cathy Russell. Needless to say, she is no longer giving Cathy's name out as an acceptable agent. I would definitely never recommend Cathy or her team. I wish I had heeded the warnings of others. Less ... More
Highly likely to recommend
02/05/2014
jphebus1
Helped me buy home
We were looking for an affordable fixer-upper for our daughter that was within her budget. We found Georgia. And Georgia found us a house! We looked at several and really appreciated that Georgia showed us right at budget homes, below budget and a little above budget just so we could gauge what we would be getting for our money. Once we found the house we wanted Georgia held our hand through the whole process and answered hundreds of questions, some of them repeatedly. She was very patient, knew what we wanted, needed, and anticipated problems and questions even before we asked about them and had the information at hand. There were times we went to the Cathy Russell office and had to deal with people we'd never met, but there was never any miscommunication. They knew why we were there every time and were waiting to help us. We had constant and consistent contact with Georgia. If I had a question, she had an answer within minutes. Returned ALL my calls and emails right away which was VERY refreshing because we were ignored by others we had tried to contact about properties from other agencies. We always felt Georgia had OUR best interest at heart and she was there for US!! If we are ever in the market again for a house to flip or for my daughter or friends to upgrade or downsize, we will go to her again and will suggest Cathy Russel Team to others! The fact that your website has the newest listings and you keep them up to date was a HUGE help!! Less ... More
Highly likely to recommend
01/08/2014
N1671NCS
Showed me homes
Attentive to clients, meticulous, and driven to meet their needs. Her warmth and attention to detail in both how she is fully engaged with her clients at all times as well as having the ability to articulate with concise execution her feedback which yields a very happy client when dealing with Cathy Russell Team Realty.
Highly likely to recommend
10/31/2013
tmartin86
Listed and sold a home
My experience with Cathy Russell team was very positive. They really worked hard to get my house sold. They were very positive on reassurring me that they would get the job done even when I thought that it was never going to happen. I really appreciate how hard they worked and everything they did.
Highly likely to recommend
08/26/2013
user1253312
Listed and sold a home
Cathy was a great asset in the selling of my home. There were some extenuating circumstances that made my transaction a bit dicier than others. Cathy jumped in with both feet and worked as hard at selling my home as she would for anyone despite my circumstances. I truly appreciate her help and understanding as well as the help I received from the staff. I would highly recommend Cathy!
Response fromCathy Russell
You guys were great to work with too..I am so happy every thing turned out. i appreciate your help in getting things done!
Highly likely to recommend
08/21/2013
user32686669
Listed and sold a home
Cathy helped us sell our house after a previous sale had gone sour. She was very helpful in getting all of the paperwork and other items together quickly, especially given that we were out of the state (over 800 miles away). She was also very helpful in helping us organize a cleaning crew and a couple other items that were needed for the house to show properly and which would have been difficult for us to do away from the house. In my view, this is above and beyond what is usually provided by most realtors, and we were very appreciative of the additional help. Less ... More
Response fromCathy Russell
Thanks Silas..You were delightful to work with! I think we sold it the day after it was cleaned..that was fast too! I appreciate you taking my suggestions!
Do not recommend
08/01/2013
user3967639
Listed and sold a home
I chose Cathy Russell to sell my home on account of her seeming willingness to act quickly, and the positive online reviews that I read. This turned out to be a horrible choice. Not only was she never really working for me as the seller--she tried multiple times to get me to settle for low-ball first offers, just to get her cut quickly--she was rarely responsive. It's very difficult to get her to respond to your communication, and when she does, it's brief and usually incomprehensible. The "best" part is that Cathy left my home open--one door unlocked completely, and the sliding door WIDE OPEN--for days. Open to anyone and anything, from Thursday til late Sunday night, when I came home and had the scare of a lifetime. She was scarcely apologetic, saying that these things just happen and it's no one's fault. She even turned it back on me, as though it were asking far too much that a realtor ensure that homes are closed up after her people are in there. The only good thing about my experience with Cathy Russell and her business is that it is over, since I closed on my house. If you want someone trustworthy, responsive, and caring, DO NOT CHOOSE CATHY RUSSELL. Less ... More
Response fromCathy Russell
I actually liked working with Lindsay on the buying and the selling side ..she was so helpful in getting her home in order after her roommates left it a mess..I was excited to sell it as it sparkled! I was admittedly a little nervous about the price since there were some comparables out in her subdivision that sold for less per square foot but we worked hard to make sure we got a price that pleased her. I too was appalled when I found that the appraiser had left the FRONT and BACK door open and I apologized for him to Lindsay .I did talk to him and I do know he was rushing that day which is no excuse but it is not our policy to check the locksafter every showing..I was very happy to assist her in getting the final repairs completed so we could go to closing on time and I was happy to send my mowing crew over to take care of the yard so that the buyer would continue to close..I was happy to attend the closing on her behalf so she didn't have to make an unnecessary trip back Less ... More
Highly likely to recommend
07/17/2013
user7805506
Helped me buy home
Cathy was a lifesaver for us. We moved into town with no knowledge whatsoever about it, and she helped us find and (even better) get a fantastic deal on the perfect house. We first met with Cathy while my fiancee was looking at a grad program at Purdue. Without even knowing whether we would end up moving here, she showed us around several neighborhoods so we could get a feel for the community and what we might be able to afford in terms of a house. Once we decided to move here, she blocked aside several days for us on short notice so we could fly out and pick a home. And once we found the home we wanted, she helped us negotiate for what ended up being about 6.5% less than the asking price, plus most of our closing costs covered, plus a bunch of furniture included. She also did a fantastic job of getting paperwork done when it needed to, even when mistakes were made and we were trying to coordinate the whole thing from multiple states away. A+! Less ... More
Response fromCathy Russell
Thanks so much!
Maybe recommend
07/04/2013
user5630688
Listed and sold a home
We hired Cathy to sell our house, while looking to purchase another one. We had to find all the houses we wanted to see as she and her team were unable to pull listings for us that seemed to match our wish list items. We git some bad advice about a home we really wanted, she then stated she never told us to do what we did, and we were up against a deadline. We are now stuck living in an apartment with a two year old and another chikd due in December. Did I mention she manages rentals and didn9;t bother telling us that? Less ... More
Highly likely to recommend
06/20/2013
user39602009
Helped me buy home
My wife and I chose Cathy Russell because we saw that she was an endorsed local provider by Dave Ramsey. We were moving across the country and needed to buy a house with good resale value. She was very prompt in her communications and showed us houses remotely which saved us a lot of money. She listened to our needs and had no problem telling us that some houses were not really what we were looking for (even some that she was listing herself!). We bought a house within 3 weeks of contacting her and we couldn't be happier with it! It even appraised for more than we paid for it. We are first-time home buyers and have some friends who have had a really hard time buying houses lately. We were a bit worried that it could turn out to be a nightmare. However, our entire home-buying experience was extremely smoothly, and we are very happy with Cathy Russell and her team for making this possible. Cathy deserves 5 stars for every category here. I didn't just click 5-stars on all of them because I was excited to give her top-ratings on everything. She has great local knowledge (got us a house in a great neighborhood...steered us away from others that were not), great Process expertise (she always knew what the next step was for us to complete the home-buying process), great Responsiveness (no more than 1 hour passed between leaving a message or text and getting a response. Usually it was immediate.), and her Negotiation skills were very good (again, we got a house that appraised for more than we paid for it). Less ... More
Highly likely to recommend
05/20/2013
user2902778
Listed and sold a home
We have been trying to sell our property for some time. We listed it twice before, with no success. Finally we listed it with Cathy Russell and it sold! She was very friendly and quite knowledgeable about the market. The entire staff was very prompt about communication. We had a great experience listing our house with Cathy Russell!
Highly likely to recommend
05/05/2013
user7281135
Listed and sold a home
Two people recommended Cathy Russell to us, one was her client as a seller and the other was a real estate agent himself in the region years ago. We signed contract with Cathy without interviewing other agents. It proved that we made right decision. We got the first offer within ten days, signed the purchase contract in the third week. Kathy?s reputation and connection made the communications effective with buyer?s agent, inspectors, and closing agent. Her team offers handyman with reasonable price in small repairs. You can give her your expectations and trust her making decision for you. Or you can be involved in more details. Her team can work with your desire in a comfortable level. They communicate with you clearly but not bothersome. Less ... More
Highly likely to recommend
04/23/2013
user8306600
Listed and sold a home
The bottom line is Cathy got our house sold. She helped us in dealing with a buyer's agent who was less than professional, and she gave us honest input that helped us make decisions. If you want your house sold, follow her advice and trust her. She isn't great at communicating, but if you really need to talk with her (as when there's an offer that needs to be negotiated), she is right on top of things. I've bought and sold many times in my life (and had some pretty lousy agents), and Cathy was always a professional who used her years of experience to help get the deal done. Less ... More
Highly likely to recommend
04/17/2013
user0906564
Listed and sold a home
I asked Cathy to sell the house here in Lafayette because of her reputation and the team she has in place. I was notified continuously about showings, offers and questions. When I contacted them one of the 3, Angel Doss, Brian Russell or Cathy would promptly reply with a quick response. The entire experience went very smoothly and professionally. Thank you again Cathy and Team.
Likely to recommend
03/27/2013
fb1927568791
Helped me buy home
Overall a great experience with Cathy and her team. We purchased a home through Cathy and her team last week and her and her team were helpful through the whole process. They were able to get us the #s we needed and reach negotiations with the seller after the inspection process.
Highly likely to recommend
03/14/2013
user449991
Helped me buy home
Cathy and her team are professionals. They answered all of our questions and were very helpful through the buying process. She knows the area and showed us exactly what we wanted. I would recommend her!
Response fromCathy Russell
Thanks Becky so much for your review..It was MY pleasure working with you!
Highly likely to recommend
03/07/2013
user1670980
Listed and sold a home
We had a great experience with the Cathy Russell real estate agency, both in buying our duplex and selling it seven years later. Living out-of-state from where the property was bought and sold she and her team provided us with invaluable advice and service that saw us through this complicated transaction. We would recommend her agency highly to anyone looking for a professional team that will provide you with a an excellent real estate experience!
Highly likely to recommend
01/13/2013
sswope
Helped me buy and sell homes
I bought a condominium through Cathy when I moved from Ohio to West Lafayette in 2010. Cathy took a great deal of time with me to look at many properties over the course of 3-4 weekend trips. I was very happy with the place I found. After completing my Ph.D., I took a job out of state and sold the condo through Cathy in early 2013. Again, it was a good experience. Her team helped me with various logistical matters (e.g., cleaning, minor repairs) that would have been very inconvenient for me to take care of from a distance of 300 miles. She represented my interests well. In both transactions, she helped me to get a good price relative to market conditions. I recommend her highly. Less ... More
Maybe recommend
12/07/2012
ElHawk
Listed and sold a home
Selling my house in the current market was one of the worst experiences I've ever had. But I have to give credit to Cathy Russell's team. They worked with me through all the challenges and in the end they pulled it off. Thanks!
Highly likely to recommend
12/04/2012
user6696938
Helped me buy home
We were in Lafayette, IN for only three days (a Saturday, Sunday and Monday). We had to purchase a home in that time. Cathy blocked off those days on her calendar and worked with us throughout the weekend. Before arriving, we sent her a list of what we were interested in and she had appointments set up before we arrived. The home we purchased wasn't going to be available before we needed to move to Lafayette so Cathy found us a rental that we could live in during that time.
Highly likely to recommend
11/15/2012
user41861743
Listed and sold a home
Cathy is a pro. I've seen a lot of criticism that she's not always physically present, etc. The truth is that she's built an entire team to carry out her vision, and she gets results. You don't stay in real estate for as long as she has without doing right by your clients. Fact: She listed and sold my house in less than a week. Less than a week. And it sold for just a hair under list price. Actually, it sold for considerably more than a similar house across the street was listed for. I wouldn't hesitate recommending Cathy Russell Team. Less ... More
Highly likely to recommend
11/03/2012
user7265621
Helped me buy home
I was referred to Cathy Russell by a friend and have had nothing but excellent service with Cathy and her team. I have now purchased several houses through Cathy. She knows the local market, is an excellent problem solver and her team stays on top of the transaction taking a proactive approach until the deal is closed. It seems to me that Cathy knows everyone in town (and has a good relationship with) from the other agents to the mortgage brokers to the title company personnel which certainly makes the transactions go that much smoother. Prior to meeting Cathy I have used many other real estate professionals in my life time and Cathy Russell and her team are truly head and shoulders above the rest. Less ... More
Highly likely to recommend
09/30/2012
user844710
Helped me buy home
We highly recommend Cathy for every person seeking a house in greater lafayette... She's sooo energetic, friendly, knowledgeabel.. We moved lately from California and she was the one that made every thing easier and the process of buying a house was so smooth... Thank you Cathy
Highly likely to recommend
05/01/2012
user557306
Helped me buy home
I am a United States Marine and I am moving to the area. I had a very tight time line to be in town and a tight budget as well. My Fiance found Cathy online and started working with her about 3 weeks before we were going to be in town. Cathy's energetic attitude and persistance to find the right house for us made her an extreme pleasure to work with! I know exactly where I will go when the Marine Corps takes me else where and its time to sell the house. Recommended with the highest enthusiasm! Thanks Cathy!! J and L Less ... More