Jessica Dillenbeck,RE Broker

Jessica Dillenbeck, Lic RE Broker
1639 State Route 12
Binghamton, NY, 13901
(607) 343-8486

Ratings & reviews (34)

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Highly likely to recommend
06/18/2014
zuser20140618192844363
Helped me buy and sell homes
Jessica must be one of the hardest working realtors in the area. She helped us with buying and selling our homes in 2013. It is so important to have open lines of communication and Jess was a master of that during the whole process. She gave us reasonable ideas for getting our home ready to sell and she was able to negotiate fair deals on both the sale and purchase of the homes. I would highly recommend Jess to others in need of a realtor.
Highly likely to recommend
05/28/2014
zuser20140528045346652
Long-term management of a property
Jessica was very professional and extremely understanding of a very difficult situation that I was in with my family. I am from the Boston area and had to decide how to proceed. She provided me with comparables in the area which ultimately resulted in my decision to keep the house within the family. Even after I decided not to sell, she provided pointers for me to talk to the attorney regarding tax ramifications for me. She patiently listened to my concerns and never pushed me in any direction. Her professionalism and empathy give her a leg up in that she goes way beyond what might be expected to make sure that you are comfortable with any decision that you make. I would highly recommend her to any sellers and I believe that she would work just as hard for a buyer. I already recommended to my family member, that if the decide to sell the house, that they should contact Jessica. Less ... More
Highly likely to recommend
01/25/2014
csie0630
Helped me buy home
I can't say enough amazing things about working with Jess! I began looking for my first home with another Realtor. It was a bad experience. Upon a friend's recommendation, I met with Jess to discuss her approach. From that first meeting until I purchased my home, Jess was honest, open, and up front about the home buying process. We discussed what I was looking for, what I wanted to get out of my home, the kind of lifestyle I hoped to live, and what I envisioned my home would be. Jess was a great listener. She responded by personally selecting properties that might appeal to me. Throughout our search, I felt like I was Jess' only client - even though I knew she had many many more. I am a very picky person. Admittedly, at the beginning of the search, I wasn't even sure what I was looking for. Jess was always patient and determined to find the right property for me. We looked at over 30 different houses until we found the one. With each house, Jess and I got a clearer picture of what I was actually looking for. Step by step, we narrowed our range and zeroed in on location and housing types. In the end, the house I bought was much different than what I initially set out to buy. It was Jess' diligence and unwavering support that led me in the right direction. Like most home purchases, finding the house was only the beginning. It was just my luck that I chose a very difficult lender. It took me nearly 6 months to close from contract to closing. During this never ending odyssey, Jess was there, not just to support me, but to get the job done. She was in contact with lawyers, the lender, the sellers agent, contractors, inspectors, and more. I couldn't have done it without her! She assisted me through price negotiations, home inspection, negotiated the construction of a new well, new electric service, a comp for chimney work, and eventually a repair to the septic system. We battled together through a low appraisal and a subsequent renegotiation of selling price. Together, we satisfied a perpetually unsatisfied lender, went to two separate closings, and negotiated a pre-occupancy agreement. Whatever could go wrong, did. But Jess was always on the job, never left me hanging, and was always ready to explain what was going on. With each obstacle we came up with a new plan. Despite all of the trials and tribulations I went through finding and purchasing my home, I am so happy now living in my house. We found the perfect place and I couldn't have had success without Jess! Less ... More
Unlikely to recommend
11/16/2013
user1616266
None. We connected, but it did not work out.
I read about her on Zillow and decided to give her business a try. We exchanged some initial emails. Honest and professional except that no follow up whatsoever. Did not work out for us.
Response fromJessica Dillenbeck,RE Broker
Thank you for taking the time to review me on Zillow. I appreciate that you acknowledged I was honest & professional. As this is an anonymous review I am unable to ascertain who you are & what, if any, additional follow up you required to the emails you indicate I replied to. And I imagine, if you were looking to enter into a client-broker relationship we would have arranged to meet in person and not just exchange emails. I have had no such requests that did not end up in an actual face to face meeting. As one of the many agents who advertise with Zillow, we receive numerous SPAM and fake emails. And then we also receive emails from people who might already have an agent, but want to get our opinion without actually working with us. A face to face meeting is always a great way to make a decision on the agent that is a best fit for you....I wish you all the best in your real estate research. Less ... More
Likely to recommend
10/20/2013
user6621414
Helped me buy home
As first time home buyers, Jessica was of great help. She was easy to contact and replied promptly. Even after looking at several homes over a period of roughly four months Jessica continued to search for the perfect home for us and wouldn't settle until we found it. Her personal opinions were very helpful, as she kept in mind the importance of resale for us should we want to sell. She educated us on the housing market and the process for buying a home. Jessica not only worked with us as her clients but she took the time to meet our family and get to know us personally. I would recommend Jessica to all buyers, especially first time buyers. Less ... More
Do not recommend
09/18/2013
user7697318
Showed me homes
Jessica kept saying she was a buyers agent and she was very protective of her buyers. But when working with us she kept telling me that I needed to do the research to find properties she could show us. Then when we wanted to see properties she would discourage us from seeing them. We were new to the buying process and she did not seem to want to actually do work to help us find a property we liked. We were like fish out of water and when we asked her to actually do more research for us (because we did not have experience). The next day she sent us an email saying she no longer wanted to be our agent. Apparently if you want to have her as a buyers agent you have to do all the leg work, research and such. then she gets to collect her commission by just setting up appointments with the sellers agent. She did not seem to like to actually work for the commission she was going to get. I would advise new buyers to stay away and not work with this person. Also when we were going to make an offer, she wanted us to make the check out to her personally, that seemed fishy to me. Why would a business have us make a check out to a person not the business name. Her actions speak louder than her words. She left us high and dry. We ended up losing out on the house we really wanted. Beware... Less ... More
Response fromJessica Dillenbeck,RE Broker
Beth- My business name is Jessica Dillenbeck, Lic. Real Estate Broker- I am not a franchise with a different company name. I am my business; you can verify this information with our local MLS. I provided numerous resources for first time home buyer information, short sales, etc throughout the process. I accommodated your schedules and showed you several homes. I spoke with your lender numerous times to help you understand the mortgage process as well. In the end, I did not receive any type of payment for the hours I did spend working with you. I went so far as to return emails at all hours to make sure you were informed and felt protected. I have over 100 emails from just the 2 weeks you worked with me. I was happy to show you the house you "really wanted" several times, but you chose to not make an offer. There is a buyer agent for every buyer. I simply was not a fit for you. All the best to you in your home search if you choose to buy a home. Less ... More
Highly likely to recommend
06/18/2013
user3958572
Helped me buy and sell homes
To date, Jess has helped me purchase one house and sell one house. The one that I purchased closed within a couple of weeks, and the one she listed for me sold in eight days. I should add that I followed all recommendations that she made before the house was listed, which I truly believe helped it to sell as quickly as it did. I am currently looking for another house, which I will only buy through Jess. I appreciate the fact that she will show me anything which may fall into the parameters of what I'm looking for, as my tastes run a fairly broad spectrum. I truly believe that Jess is the best of the best, and sets an example as to what a great realtor should be. Less ... More
Highly likely to recommend
06/18/2013
user3746580
Listed and sold a home
Great to work with! Jessica was very supportive during the initial listing process and continued all along the way. We were doing most of the sales process from eight states away. Jessica visited the home often, even when there weren't sales agents preparing to show the home just to keep us informed. We listed and sold the home in one month. All in all an easy process for us.
Highly likely to recommend
04/26/2013
user9507997
Helped me buy home
Jessica is wonderful. She is honest and direct. She is an independent agent that puts your needs first. I'll admit I was a picky client, but Jess didn't push for me to just buy something. She knew I didn't want to settle, and helped me find a great house. I was a first time home buyer, and Jess helped make an overwhelming process run smoothly. Choose Jessica as your agent and not only will she deliver results, you'll have fun too. I would highly recommend Jessica Dillenbeck, and in fact, I already have. If or when I move in the future, she'll be the first agent I call. Less ... More
Highly likely to recommend
04/17/2013
user0794262
Listed and sold a home
Jessica made selling our home look easy! She accomplished a fair sale of our home after four short months where two other firms had failed after two years. She is an amazing agent. She is very professional, personable, and always available to answer questions. Jessica is honest ans straight forward! She is involved in every step of the process and eager to help both parties. Jessica stays on top of paperwork helping attorneys and bankers with all aspects of the sale. Jessica does not stick a sign in the ground and expect the house to sell; she is actively engaged in seeking out qualified buyers! I would HIGHLY recommend Jessica to help buy or sell a home! She?s FANTASTIC!! Less ... More
Highly likely to recommend
03/12/2013
user7658341
Listed and sold a home
Very happy from start to finish with my experience with Jessica. She was very knowledgeable and was able to walk me through every situation in a professional and helpful way. I would recommend her to anyone selling a home.
Highly likely to recommend
02/23/2013
user3205785
Helped me buy and sell homes
Pick Jess for your next real estate agent, she is fabulous! She was available whenever I needed her and answered all of our real estate questions. She was in contact with the other agents at all times to keep us updated on any situation. She showed me houses until we got the right one and didn't give up on finding our perfect house. Not only did she help us buy a new home she also sold our old home quickly. I highly recommend her, she is on top of everything!
Response fromJessica Dillenbeck,RE Broker
It was my pleasure to sell your home and assist with the buying of the right home for this next step in your life. I appreciated that you took the time to freshen up your home for me to list it for sale. Our communication was great. The buying process was smooth because you were always honest with your feedback about what you liked or did not want. Thanks!!!
Highly likely to recommend
02/22/2013
user4104487
Listed and sold a home
Jessica accomplised a fair sale where two other firms failed after 2 years of trying. She is a special person and a great Real Estate person. I enjoyed the fact that we were able keep each informed via email and cell phones. Her ideas to help were improvements that made the property present better without lost of cost.
Response fromJessica Dillenbeck,RE Broker
Thank you for choosing me to assist your family with the sale of this home. We always made sure to keep in touch from our first meeting thru to the closing. We knew this sale would be a challenge, but we trusted in each other to make it happen! You did your part and I did mine....Thanks again!
Highly likely to recommend
01/29/2013
user0843688
None. We connected, but it did not work out.
While searching Zillow for a house, I wanted a Buyer's Agent so I hired Ms. Jessica Dillenbeck, and I was highly satisfied with her responsiveness and knowledge regarding the home buying process. She is very personable so I felt as though she was a friend. I highly recommend Jess!
Response fromJessica Dillenbeck,RE Broker
Thank you very much for your kind words. We certainly had an adventure together exploring the back roads of Upstate NY. I wish you all the best in the future.
Highly likely to recommend
11/23/2012
user2283815
Helped me buy home
I was just very glad I selected Jessica to be my buyer's agent!!! She was very knowledgeable in all phases of my new home purchase. She seemed much more concerned about me being satisfied than in closing a deal. I found this really helped me through the new home purchase process.
Highly likely to recommend
11/20/2012
user54547980
Helped me buy home
Jessica is remarkable in all aspects, both professionally as well as personally. We tasked her with finding a home AND closing on that home within 30 days. Jessica not only did it, but made it look easy! As we live out of the area, we relied on her for everything. Not once did she let us down. In fact, Jessica often anticipated our needs which helped avoid mistakes and kept to our tight timeline. She defines the spirit and meaning of the word "ethics." She kept us informed every step of the way. High marks for superb communication skills! It was a joy dealing with her. With Jessica, we found not only a world class realtor but also a wonderful friend. Less ... More
Highly likely to recommend
11/19/2012
user1249743
Helped me buy home
Jessica was very helpful to us in our first home buying experience. She was thorough and answered our questions completely. She stuck with us through the process of finding and acquiring a mortgage which took longer than expected and helped us through those difficulties as well.
Do not recommend
10/21/2012
horseface
Never responded to my inquiry
Maybe it's a website disconnect or simply that you don't want to deal with the Town of Lisle, but my review had only to do with your failure to respond to my request made throught the Zillow site. It is not my intent to harm your professionalism, but I'm dealing with this from a distance and need professional help. You can reach me at jaedmister@yahoo.com I would also be interested in leasing this property.
Response fromJessica Dillenbeck,RE Broker
Yet again, I have no client or customer relationship with this reviewer. I searched my inbox and did not find any emails sent to me from that email address. A follow-up email has been sent to the email provided.
Highly likely to recommend
10/17/2012
MarkGleason2
Helped me buy home
I had heard about Jessica from a close friend of mine. Jessica had worked with him on his house a couple years back. Prior to calling Jessica, I had called another agent that NEVER called me back. Jessica picked up immediately, and was actually driving through my neighborhood and we met within the hour! I was a first time homebuyer, and Jess took me to school on what I needed to know. She understands how homes are built and what to look for. A+ Jess helped get peoples act in gear when the bank and seller were dragging their feet. As a buyer, her communication was amazing. She would send me update text messages while I was at work. Jess is a straight shooter that will tell it how it is. I have for so much respect for how she conducts her business. Jess is extremely professional and other agents need to take a page out of her book. Jessica made my first home purchase painless. Thanks to her I am writing this review from the comfort of my cozy home. She is the best. HANDS DOWN! Less ... More
Highly likely to recommend
07/16/2012
user62555738
Helped me buy home
Jessica made being a first time home buyer a pleasurable experience. I would highly recommend her to anyone buying or selling a house. She always had time for us through the home buying experience. If she missed our call, she always got back to us within minutes. Jessica never made us feel that we were to small of a client like other agents had done. She always kept us informed throughout the process. Rakel & Dave Van Dusen
Response fromJessica Dillenbeck,RE Broker
Thank you so much. I am very protective of my first time home buyers. I want to educate you about the process as well as find you a home. I really enjoyed working with you both. All the best as you begin your journey through life as husband & wife ;-)
Do not recommend
07/16/2012
user665371
Never responded to my inquiry
Contacted Jessica about a property I was interested in and she did not respond.
Response fromJessica Dillenbeck,RE Broker
This person is not a client and has no real estate relationship with my company. I contacted Zillow to verify the validity of the reviewer as I believe it to be spam. The reviews(except for this one) that I have received are from legitimate buyers & sellers that I have worked with over the years.
Highly likely to recommend
07/15/2012
vwardell
Listed and sold a home
Selling a home is no easy experience for a Senior! Jessica made the process as comfortable as possible. Her energy, knowledge, and resourcefulness were incredible! Jessica helped and supported us from the listing through the closing. It is important to feel heard by your agent - Jessica was always present to listen and advise. Look no further for an outstanding agent!
Response fromJessica Dillenbeck,RE Broker
Thank you so much for your kind words. I feel that no matter what age my client is that you simply treat them with respect and honesty...I enjoy providing real estate success to people of all ages... It was my pleasure to help you with the sale of your home in Windsor, NY!
Highly likely to recommend
06/10/2012
user045434
Helped me buy home
We have bought and sold homes 6 times in 41 years and have never had a realtor this good. All of these reviews she excelled in by far and we were very impressed with her accessibility, you can reach her anytime with immediate response. She's a go getter.
Highly likely to recommend
06/05/2012
user822114
Helped me buy home
I could sit here and write a hundred page report on the numerous ways that Jessica goes above and beyond anything I ever expected. There is one word for her, FANTABULOUS!!!!!!! Such a stressful time when one is looking to purchase a home, and she made it an experience, and a great one at that. She was there every step of the way, even when I asked the same question a hundred times over. She is highly skilled and knows what she is talking about, I would recommend her to EVERYONE!!!! You just can not get any better! I Promise! Less ... More
Highly likely to recommend
04/12/2012
user663275
Helped me buy home
Jessica was absolutely fabulous in the process of my buying my first home. She is prompt, knowledgeable and very kind when dealing with frantic home buyers!! Sandi Sullivan Binghamton, NY
Highly likely to recommend
01/10/2012
jerirm898
Helped me buy home
We would highly recommend Jess to anyone buying or selling a home. She is not only a super friendly, high energy realtor, she is also very honest, outgoing and highly motivated! She wanted us to find that home that we would be truly happy in and that is exactly what she did! She was always prompt in getting the information we requested, returning phone calls and setting up viewings which made the house hunting experience very pleasurable and exciting! There really is Success with Jess!!
Highly likely to recommend
09/27/2011
CyberReal
Helped me buy and sell homes
Jessica Stevens is very caring and listens to what the customer needs and wants. Though we had never met, she treated us as friends, like we were very important to her. We had our home listed with another agent which was a conflict to Jessica as far as our listing with her. She spent a great deal of time with us explaining why she couldn?t ethically talk to us about listing our home while we still had the other agent. Even though she was not our agent, without over stepping her bounds she was able to answer a lot of our general questions about realtors and explain how the real estate business does work as well as how it should work. She listened to our concerns, gave sound advice, and made suggestions that made sense. Until we talked to Jessica, we felt, and still feel, that most realtors were out to make a quick buck and benefit themselves, without really caring for the seller or buyer. Jessica is NOT most realtors. She understands the seller perspective and does all she can to make the home selling experience a positive one. If you are looking for a seller?s agent that will work FOR you, call Jessica. Less ... More
Highly likely to recommend
08/08/2011
Dweseman
Helped me buy home
Jessica is a very professional agent, and was crucial in our home buying process. She made the experience nearly stress-free, and it was truly a pleasure working with her. She was also very resourceful when we were looking for a rental, prior to purchasing our home. She negotiated the entire deal, and all we had to do was sign the papers! Her on-time, always-smiling, always-a-pleasure attitude made the entire process a genuine JOY. I would HIGHLY recommend Miss Stevens to anyone looking to buy or sell a home, or anyone requiring an agent to assist with a rental. Less ... More
Highly likely to recommend
07/30/2011
Rebecca A
Listed and sold a home
I had worked with several realtors before finding Jessica. My real estate luck started to change when I started working with her. She was honest. In selecting a price for which to list my home, she did not tell me what I wanted to hear. She suggested a reasonable asking price. Finally, I started to get serious action on my house. Jessica was always prompt in responding to my calls or email messages. She kept me informed of what was happening with my property at all times. Jessica's understanding of the process of selling a home was outstanding as was her knowledge of the real estate market in the area where I was selling my home. I wholeheartedly recommed Jessica to anyone buying or selling a home. You cannot go wrong with her. Less ... More
Response fromJessica Dillenbeck,RE Broker
Thank you Rebecca! It was a joy to work with you, I only wish we had been able to actually meet face to face...I am so happy that I was able to help you sell what you felt was an unsaleable house! I appreciate that you decided to give this independent broker a chance and that we were able to get the house sold. You are a wonderful person. Thank you for your kind words.
Highly likely to recommend
03/29/2011
arconz
Helped me buy home
Jess was competent, responsive, listened well and kept us advised with timely communications through out the process. Would HIGHLY recommend her for any real estate needs you may have!
Highly likely to recommend
02/28/2011
pucaluca
Helped me buy home
Jess has been wonderful to work with.She has adjusted her schedule to find convienent times for me since I was traveling, answered numerous questions willingly, found information I have asked for, and done it all with a smile and great sense of humor.She has walked me through every aspect of getting the home I wanted and for the price I wanted.I would reccomend Jess to anyone who wants to have a successful,informative, and agent who works for the buyer to everyone.Thanks Jess for all your hard work.You arw awesome!!!!!!!!!!!!!!!!!!!!!!!! Less ... More
Response fromJessica Dillenbeck,RE Broker
Thank you very much! I appreciated being able to find you a home in Harford (Marathon) NY. It has been a pleasure assisting your family! I look forward to a continued relationship for years to come....Thanks again for choosing Jess for Real Estate Success!!!
Highly likely to recommend
12/28/2010
nikkibecky
Showed me homes
very caring and paient helped us to understand different in the houses we are looking at and listened to what we want in our new home and she is doing her best to do that she is a very excellent realitor and i would recomend her to anyone looking for a house
Highly likely to recommend
12/27/2010
mjp0297
Helped me buy home
I had been working with Jess for quite a while, just couldn't find that perfect house. My situation changed and I continued to work with her to find my perfect home. Jess was very professional and the kindest person I have ever worked with. She not only cared about me, but my son as well. She is a great agent and I would recommend her to anyone that I knew.
Highly likely to recommend
12/27/2010
Nikki2986
Helped me buy home
She stayed on top of things. She always did what she said she was gonna do, and she tried to get our house closing as quick as she could get it. She helped us out in every way that she could, and we still talk to her today. If we ever bought another house again in the future, we would definitely go to her. We would also definitely recommend her to anyone that we know who is selling and or buying a new home!!!