Susie Best

15 years of work experience
LIVE Urban Real Estate
3627 W 32nd Ave
Denver, CO, 80211
(720) 443-4595

Ratings & reviews (31)

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Highly likely to recommend
06/02/2014
zuser20140602081244693
Helped me buy home
Susie was an unfailingly competent agent. She worked with me for over 9 months to meet my very exacting needs and find me the perfect house. She's friendly, organized, and well connected in the real estate world. A friend recommended Susie to me, and I would certainly recommend her to any of my friends.
Response fromSusie Best
I hope you're loving your new home in Baker. Thanks a ton for the kind words, J!
Highly likely to recommend
05/21/2014
bkm2351
Helped me buy and sell homes
We loved working with Susie, for both our sale and purchase. She is fun to work with but also very knowledgeable in the market and the entire negotiation and inspection process. She helped us find the right house and got our condo under contract in 4 days! The transactions went smoothly.
Response fromSusie Best
Hey Guys, It was really a delight helping you and getting to know you. Thank you for taking time to write this kind review. :) Hope you're loving Whittier!
Highly likely to recommend
04/22/2014
user9184904
Helped me buy home
My partner and I met Susie and Patrick about a year before we were really ready to buy our next house. They indulged us by looking at a few houses with us throughout the year, and by the time we were ready to buy, they knew exactly what we wanted! Susie and Patrick really understood what was important to us in terms of the qualities and the location of our new home. Susie even pointed out something about a house that she thought would really bother my partner, and she was right! I thought buying a new house would be really stressful, but that was not the case at all. Susie and Patrick are truly experienced real estate professionals. We enjoyed every minute of our search and are so happy to be in the house of our dreams. I would highly recommend Susie and Patrick to anyone buying in the Denver area. Less ... More
Response fromSusie Best
So sweet! Thanks Jolene and Shelley. We can't wait to see your new home with you in it!
Highly likely to recommend
02/11/2014
user5190852
Helped me buy home
It is my pleasure to be able to recommend Susie and her team! We recently moved to the Denver area and were looking for a home in the Highlands area. Susie was referred to us by our daughter, who had met Susie at an Open House. What a terrific referral! Susie and Patrick (one of her team members) absolutely exceeded our expectations throughout the entire process. Her knowledge of the market, her relationships with her professional colleagues (other realtors as well as lending sources) played a critical role in the purchase of our house. Simply put, we would not have bought the ideal house that we did, without Susie?s involvement. Her professionalism really stood out?asking questions of us to determine what we were looking for was just the start to a series of steps in the process. Her communication is much appreciated and the online resources made much of the paperwork very easy! We felt fully informed, updated, and ready for each stage in purchasing our home. She has since served as a ?neighborhood advisor? as well and we are proud to recommend Susie and her team without reservation! Less ... More
Response fromSusie Best
Love having you guys as neighbors! Thank you again for your kind words here.
Highly likely to recommend
11/15/2013
user197284
Helped me buy home
We contacted Suzy from Santa Fe to buy a condo in central Denver. She knows the area and helped us over one long weekend to choose, offer, and have our bid accepted. With her help, we closed within 30 days. Great professional service and a pleasure to work with.
Highly likely to recommend
08/26/2013
user81456630
Helped me buy home
My husband and I were thrilled with our home buying experience with Susie and her assistant Patrick. They really understood what was important to us in terms of qualities and location of our new home and helped us to find just what we wanted. The process was not stressful because it was clear that they were very experienced real estate professionals. They responded to all of our requests in a timely manner. We enjoyed every minute of our search and are now so happy to be in a fabulous home. I would highly recommend Susie to anyone buying in the Denver area. Less ... More
Highly likely to recommend
04/25/2013
user78302426
Helped me buy home
Let me tell you about Susie Best of LIve Urban Denver, because she really is the BEST (sorry, had to . . .). I had to take a break from packing to move into our new home (!) to share about my over-the-top wonderful experience working with her. My partner and I spoke with several realtors before finally finding ourselves in her office after randomly finding her online. Prior to meeting Susie, we felt overwhelmed, confused, and rushed by the realtors we had spoken with. In our first meeting, Susie spent almost 2 hours with us, giving us a fantastic education as first time home buyers (and she gave us a sweet binder we could refer to through the whole process). We learned so much. We asked a LOT of questions. She and her fantastic assistant, Patrick, offered us invaluable insight -- with top notch professionalism and also raw and hilarious authenticity. Susie has the perfect blend of patience and chutzpah. She knows when to sit back, listen, and give you time (it's an enormous decision!) . . . and when to give you a seriously helpful nudge to move on a decision. In this market, with things going so fast, this was invaluable to us. If it weren't for her savviness and tenacity, I doubt we would have gotten under contract with our house. Susie is totally on top of the details (and there are many), but she brings such a laid back, authentic, and FUN vibe to the process. She is creative, generous, and kind. Plus, it's clear she loves her job, and there is nothing better than working with people who are truly in their genius zone and loving it. And, I have to give a huge shout out to her assistant, Patrick! He is so much fun and incredibly helpful -- for example, on one of my more compulsive mornings on the hunt for our house, Patrick drove across town at 8am to get us in before work. Totally over the top service. I now consider Susie and Patrick dear friends, and I can't wait to cook them dinner in our new home! You will not regret working with them -- I thank my lucky stars I found them and can't recommend them strongly enough. Less ... More
Response fromSusie Best
It's hard to believe we've already sold this house for you and you're off livin' the life in the Big Apple! Hope you're doing great. Thank you again for writing such a detailed review about us. I wish there was a place to write client reviews! Five stars back at you!
Highly likely to recommend
04/06/2013
cgilmore024
Helped me buy home
I don't usually do reviews or give out 5 stars about anything. But, in my opinion, Susie was that good. My wife and I bought our first house in May of 2013 with the Susie's help. Being first time home buyers, we didn't really know much about what made a good realtor so we just went with the guy our loan officer suggested. The whole time we went out with him we felt like we were doing all the work and he was just driving us around. There was no real connection there and something just felt off. He knew what he was doing but it just didn't seem like he cared about us all that much. We were just a means to an end for his next paycheck. When we switched to Susie it was a night and day difference. She met with us to discuss our needs, she responded very quickly to any requests we had, and I always felt that she had our best interests in mind. We knew she had other clients but it still seemed as if we were her only clients. The whole process just seemed custom tailored to our needs. Our sellers were a little (ok, very) hard to manage but Susie managed to get us our home while keeping her cool. If you're looking for a realtor that makes you feel like a friend, cares about your needs, and is actively trying to help you, then Susie should always be your first choice! We love our new home and we had such a great experience with Susie that we're going to keep using her as long as we're in the area. Less ... More
Response fromSusie Best
Silly that I'm responding to your review a year after you wrote it. But thank you again for the kind words. We love having you guys in the 'hood and are so excited to hear about the little one on the way!
Highly likely to recommend
01/21/2013
user7626590
Helped me buy home
Susie was AMAZING! We were first time home buyers, and as any first-timer knows, very uncertain about the whole house buying process. Susie worked hard to find us what WE wanted. We actually came close to losing our dream home because of a poorly written preapproval letter, but Susie fought for us. She got us referred to a great lender who was able to come through with a legitimate lender letter on very short notice. We were able to resubmit our offer and by the end of the day we were under contract on the home of our dreams. Susie gave us great referrals for all of the inspections we needed to have done, as well as walked us through the whole home buying process. We would highly recommend working with Susie for any Real Estate needs! Less ... More
Highly likely to recommend
01/06/2013
user1029408
Helped me buy home
Susie did such a wonderful job helping me buy my house. I had lots of questions about the houses, the neighborhood, the process, and how to weigh it all. Susie takes the overwhelming out of buying. She's very knowledgable and asks questions that I never would have thought of. She also had great resources and made it a point to follow up with quickly with any questions or issues that came up. She's both very fun and very professional which was a great balance!
Highly likely to recommend
05/31/2012
user8474284
Listed and sold a home
I have to think that it's no coincidence that Susie's last name is "Best" because she is exactly that: the best! With Susie's help, my husband and I recently sold our condo in Denver?while living on the East Coast. The prospect of selling one's property is daunting enough without being 3,000 miles away. What could have been a nightmare turned out to be a positive, virtually stress-free experience thanks to Susie. Before we even went to market, Susie solicited opinions from colleagues about the property. She used that feedback to make specific recommendations to us on how best to improve the property for showing. Susie arranged for a local contractor to to make the improvements?VERY cost effectively. She also recommended working with a stager. We'd previously had an unhappy experience with stagers, so we were a bit reluctant, but Susie assured us it would help showings and she was right. Susie put together a beautiful website with professional photographs; she gave us spot-on advice about how to price the property; she turned potential 'problem areas' into highlights; and had our best interests in mind at every turn. Our property was under contract within weeks of listing and sold/closed less than six weeks from the date of listing. Susie is cheerful, approachable, and professional and I have no doubt that our sale was quick and successful because of her. Ultimately, we took all of her advice because we trusted her implicitly. Although we're thrilled to have sold our property, I confess, I'm a bit sad that I won't have the chance to work with Susie anymore. I wish we could transport her to the East Coast when we begin shopping for our new home! Less ... More
Response fromSusie Best
So sweet! Thank you. Happiness to you guys. Hope you find the perfect home. One thing I can't offer here in Denver is a coastal property. I'm just a little bit jealous. :)
Highly likely to recommend
05/31/2012
sogrady
Listed and sold a home
Zillow asks for the "year" of service provided, which is misleading in this case. I first listed my loft with Susie - who was recommended to me on glowing terms by a friend - shortly before the real estate market hit rock bottom in 2009. In spite of her over the top efforts, from the perfect staging to the website creation to the high end photography - we were unsuccessful in moving the property. It's difficult to sell a property when the inventory is better than a hundred similar properties with less than five selling per month - and mine had the handicap of poor lighting. To Susie's immense credit, her advice was without fail in my best interests, not hers. When it became apparent that the market was tough, she advised pushing off a sale - in spite of the fact that she received nothing for the time she'd already invested. She offered similar advice a year later, when the market had improved, but not enough to turn a poor market around. By 2012, when the Denver market had finally rebounded, she took our unit to market and sold it in less than three weeks. For a healthy premium over what we might have accepted had she pushed us to sell earlier. I cannot recommend Susie highly enough, not just because she'll put your interests ahead of hers, but because she's friendly, has intimate knowledge of the market, and is technically capable enough to differentiate your unit from the competition. She was a delight to work with, and if you're looking, you won't do better. Less ... More
Response fromSusie Best
Steve, Thank you so much for this kind review. It's very helpful as a listing agent to have clients that trust my advice, even if it means investing a little bit of money up front to get the return. Thanks for that! It's been a delight getting to know you both and help you through the process. Susie
Highly likely to recommend
05/31/2012
Literarytech
Helped me buy home
Susie is serious about helping you. More than any other agent with whom I've worked (a wide range from awful to excellent), Susie made it a point to understand what we needed in a house, neighborhood, lifestyle. She had a detailed interview ahead of our beginning to work together. She was responsive, helpful and focused. When our mortgage officer started to flake, she had him replaced immediately. Speculate about the particular block, and she starts knocking on doors asking the neighbors what they think. All this happy energy focused on our needs. Unlike other agents that want to close a sale, Susie is looking to get you where you need to be, even if it ends up not being a realty transaction. Less ... More
Unlikely to recommend
04/24/2012
user1697040
Showed me homes
I worked once with SUSIE BEST and she was nice but very unprofessional! We discussed seeing some addirtional properties the following week and she never followed up as she stated that she would. If she is a reflection of Live Urban Denver, find another company! I was considering making an offer but her comps were not very good and she was basicly just seeking a quick sale!! Typical realtor.......
Highly likely to recommend
02/09/2012
pbanwait
Helped me buy home
I found Susie through Zillow and after working briefly with two other realtors I was super happy to have met her. She was very knowledgeable about the Highlands/LoHi neighborhood and spent quality time showing me properties but ultimately I found a place on Zillow through the "Make me move" application. Only someone like Susie would be willing to work through this unconventional way of buying a house. There was a couple of bumps along the way because of the fact that the owner was unsure of how to proceed but Susie smoothed them all out. In the end I got the house I wanted with the right negotiations and couldn't be happier! I would recommend Susie with a confident 5 stars! Less ... More
Highly likely to recommend
02/05/2012
clewis233
Helped me buy home
I've bought 3 different homes with Suzie. Why? Because she is smart, knowledgeable, friendly, responsive and she makes a really complicated process simple. She'll walk you through the process step-by step, and you'll rest easier knowing she is looking out for your interests! I always learn a lot working with Suzie she has a ton of experience and is willing to share her knowledge.
Highly likely to recommend
01/22/2012
LADanks
Helped me buy home
My husband and I found Susie on the internet when we began our search for a condo in Denver. We selected her based on reviews written by others she had worked with. We initially talked to Susie on the telephone and knew that her enthusiasm, knowledge of the market and professional yet personable approach was just what we needed in a buyer's agent. She was patient and diligent in showing us many properties, helping us develop our priorities and stay within our price range. She was invaluable in the negotiation process as well. We would highly recommend Susie to all our friends and family. Less ... More
Highly likely to recommend
11/19/2011
DianeKing8
Listed and sold a home
Susie Best was excellent re: helping us through the process of selling our vintage home. The house sold within a couple of months, which was great since we'd already moved out of state and bought another home before our Denver home went on the market!. Susie spent time with us upfront, providing candid advice re: things we needed to take care of before putting it on the market, coordinated the open houses with our stager, and helped us to price it appropriately. She was also the voice of reason when it came to the offer/counter-offer stage, and in the end we were very satisfied. Less ... More
Response fromSusie Best
Diane, Thanks so much for this review. I'm so glad I was able to help you guys with the transition. Hope you're enjoying life in Alaska! Susie
Highly likely to recommend
05/21/2011
haleyjade
Helped me buy home
I recently purchased a home and worked with Susie Best from Live Urban. As a first time home buyer I was extremely nervous about purchasing a home and weary of the entire process. Susie was there for me every step of the way. She answered any questions that I had (even the ones that I felt were quite silly) and was available to me through phone, text, or email. Susie took me to many homes and understood that it was important for me to find my dream home. Once I found a home, Susie worked professionally and quickly through the offer/counter-offer process. She made sure I was informed the entire time of what was happening. I've had many friends purchase homes recently and the process was excruciatingly painful for them. I'm glad to say that was not the case for me and it was due to Susie. Not only is she knowledgeable, but she is a great individual with a kind, humorous heart. I will gladly recommend her to ANYONE who is looking to purchase a home! Less ... More
Highly likely to recommend
05/15/2011
lifeonthesly
Helped me buy home
I found Susie Best on Zillow when I was browsing the listings. Susie was great -- she knows the real estate business in the Denver area inside and out. Very responsive and trustworthy! Susie has a great approach to the house hunt which is very customer focused. She helped us find what a place that met our needs and wants. I definitely recommend her!
Highly likely to recommend
05/06/2011
Sarah B D
Listed and sold a home
I bought my house in Denver, CO in 2007 working with Susie Best, and she also helped me close as the seller of the same property just earlier this week (May 2011). I first met Susie eight or nine years ago when my mom and her partner bought their house with Susie. This was when they first moved to Denver, and their house was a good place to start, but they wanted somewhere with a little more space. So, a few years later they continued looking at other houses. But the house searching went on for so long that I started to think that it was just their Sunday afternoon activity. I thought they would never buy another house, and that Susie was extremely accommodating for continuing to show them houses. But this is the thing about Susie: she really wants to help her clients find their true home, and she will keep up with relationships with them for the long run. Eventually, my mom and her partner did buy another house with Susie, and they are still there and very happy. So, when the time came for me to buy my house, there was no question that I was calling Susie. I then learned firsthand how knowledgeable she is about the real estate market, the process of buying and selling through every stage (inspection, appraisal, loan conditions, etc.), and also those extra things that make a difference to selling your home -- like staging your house so that others can imagine themselves in a space that is (not yet) their own. But Susie is not just knowledgeable and personable, she is also creative. Both when I bought and sold my house, there were complicated situations that required some quick thinking and negotiation to keep moving along in the process. These situations could have easily halted the purchase or sale of my house, but neither happened. And the sale that just closed of course happened in the midst of a less than robust market thanks to the economy. None of this deterred Susie. I should also add that I have referred friends to Susie and they have all been equally happy. I cannot say enough good things about Susie and would wish you luck in buying or selling your home with her. Less ... More
Response fromSusie Best
Sarah, Wow! What a review. Remind me to hire you when I'm asked to submit a boasting novel about myself. :) I hope the great Northwest is treating you well.
Highly likely to recommend
04/05/2011
Jacira
Showed me homes
Susie has a very fortuitous surname! She really is the best! She spent untold hours driving us around Denver and showing us the different neighborhoods. She was always punctual and thorough, providing us with a map of where we were going, a description of the neighborhood and a print out of each home we were viewing. We will definitely be working with her in the future!
Highly likely to recommend
03/01/2011
aralucy
Helped me buy home
I bought my house from Susie in 2007. Since then I have recommended her to many friends looking for their first home. Susie really is trying to find the perfect home for you, not just trying to make a sale. She doesn't pressure you like other realtors I've worked with. Plus she's just really fun to be around which always help when you are stressing over buying a house!
Highly likely to recommend
02/23/2011
AGeurts
Helped me buy home
Susie was great to work with and very helpfull and understanding with my first home purchase. She took the time to make sure I really understood everything and felt comfortable.
Highly likely to recommend
02/21/2011
carriebach
Helped me buy and sell homes
Susie Best has been my Realtor for the past five years. I have bought and sold 4 homes with her and recommended her to many close friends. Susie is all about honesty. She truly tries to find what is best for You and your life. She is incredibly knowledgeable about the the local market, neighborhoods and trends. There's no pressure with Susie and you will enjoy every minute you spend with her. She negotiates with effectiveness and class. When I'm ready to buy again for an investment or for personal reasons I will of course call Susie. Less ... More
Highly likely to recommend
01/04/2011
rmuriby
Helped me buy and sell homes
Susie is great at what she does. The combination of her superior knowledge of the Denver real estate market and her excellent listening/observational skills helped us sell our home within a week and find a new one on just our second outing. The whole process was smooth, efficient and as painless as moving (with our infant daughter) can be. I have recommended Susie to many of my friends, and I believe that all would give her a five star rating based on their feedback to me, as well as the fact that they, in turn, recommended her to other friends. Less ... More
Highly likely to recommend
01/04/2011
snoticus
Helped me buy home
Susie has helped me buy two homes and sell one in the Highlands neighborhood. The sale closed above asking price by $10k because of her efforts. You won't find an agent who's more aware of the market and the area. She's incredibly patient, optimistic, knowledgeable and tenacious when necessary. Susie is an absolute pleasure to work with!
Highly likely to recommend
12/29/2010
njlocke
Listed and sold a home
Susie truly added value in the sale of my home. She was an excellent negotiator and creative problem solver. No sale is easy, especially in a challenging economy, but Susie was able to find creative solutions throughout the process that satisfied the needs of both buyer and seller.
Response fromSusie Best
Thanks, Nancy. It was such fun helping you with this transition after knowing each other for over 15 years! Thanks for trusting me. Hope life is still rockin' in Seattle.
Highly likely to recommend
12/29/2010
kcrehan
Helped me buy home
Suzie was "amazingly together" through all aspects of our real estate search and purchase process. She knows her stuff extremely well, she employs great systems to move things along quickly, and responds to unusual circumstances with inspired creativity and finesse!
Highly likely to recommend
12/28/2010
sharon2011
Listed and sold a home
Susie is a careful listener and provides deep research, valuable advice and counsel, feedback from other realtors, creative and energetic marketing strategies for your specific property, and quick and responsive service to all of my calls and concerns. She excels in her caring, thoughtful assessment of ways to achieve your goals and maximize benefits of your property for both the seller and the buyer - a win for everyone involved in the real estate transaction. And she is a fun, energetic person to work with throughout the process. She helped me by listing and selling a previous home, and she is currently listing my condo for sale. Less ... More
Highly likely to recommend
12/28/2010
mrose123
Helped me buy and sell homes
We could not be more pleased with our exprience with Susie. Our home sold FAST (for the price we wanted) in a market we feared would present challenges. Also, we are so happy in our new home and grateful for Susie's guidance through all the decisions we needed to make along the way. Her remarkable attention to detail, knowledge of the process, resourcefulness, and ability to understand her clients' needs are all qualities that make her a hightly effective agent and expert in her field. Not to mention, she is a pleasure to work with! Less ... More