Erick & Jeannette Harpole

13 years of work experience
Realty ONE Group Platinum
1500 Valley River Drive, Ste. 190
Eugene, OR, 97401
(541) 636-0100

Ratings & reviews (17)

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Highly likely to recommend
06/08/2014
zuser20140608154236565
Listed and sold a home
Erick and Jeannette Harpole are very competent and can get the job done. Their staff was very helpful and patient with us as we asked lots of questions throughout the listing and sale, and they were always on top of what needed to be done. They came through for us, and we would definitely recommend their service to others.
Highly likely to recommend
06/02/2014
dmsteve5
Listed and sold a home
We had to do a Short Sale on our house. Harpole was excellent. They knew all the ins and outs and knew the answer to all of our questions. Made the process easier than what we had been told it would be from other companies.
Response fromErick & Jeannette Harpole
it was a pleasure working with you guys. if there is anything that we can do for you please let us know. we appreciate your referrals and your review of our team.
Highly likely to recommend
05/31/2014
user8153211
Listed and sold a home
I have been fortunate to work with these two professional, knowledgeable and caring people. They are an incredible team that work hard to take care of their client. We were very fortunate to work with them when short sold our home. You will never find a more dedicated team of amazing people!
Response fromErick & Jeannette Harpole
Thank you - we are glad that we could help you and your family.
Highly likely to recommend
05/31/2014
zuser20140531085957850
Listed and sold a home
Harpole has a dynamic team, all the way from the realtors to the receptionist. We chose them because they have a reputation of getting things done. They were able to sell our Mom's house in just a few months in a slow market. But, what we appreciated most, was that they also have a team of electricians, yard people and contractors that helped us quickly get the property up to code. They made the closing process go smoothly for my elderly mother. We are so thankful to them for all their help, and will definitely use them again in the future. Less ... More
Response fromErick & Jeannette Harpole
Thank you so much; our team is very happy that we could help your mom with her home sale. Having clients like you guys makes it all worth it.
Highly likely to recommend
10/08/2013
user35963284
Listed and sold a home
Erick & Jeannette were fantastic to work with, as were their entire team. They were efficient, patient, kind and extremely quick to respond to questions or issues. Highly recommend the Harpole Team!
Do not recommend
09/30/2013
user4136013
Listed and sold a home
We met Eric once while we had our house listed and it was listed at least 80 days. They sent out a girl to take photos and she used her camera phone! We asked for tips on how to present our homes to buyers but didn't get any replies from Eric or Jeannette. When we finally had a buyer we were told closing was on September 17 so we shut off power and garbage service. We then got a call from one of the girls in their office that the buyer needed until the 20th so we had to be out by 5:00 on or before the 20. Our new house was set to close on the 26th so we moved to a hotel. We got a call on the 20 that the buyer needed until the 30th and we said that was unacceptable because our new house closed on the 26th. We tried to reach our agents by phone to find out what was happening but could only reach the office staff. The agent helping us with our new home purchase was able to find out the buyer was having trouble with documentation. I suggested Harpole reduce their commission by $500 in order to help pay for our storage and hotel costs. Jeannette sent me a very nasty email saying it was our choice to move to a hotel and that they had gone above and beyond for us. I have yet to speak to Jeannette on the phone or in person. No one from Harpole came to represent us at our closing. I feel that it was a waste of money using Harpole and wish I could've given their commission to the agent helping us with our new house. Less ... More
Response fromErick & Jeannette Harpole
As most people know when you see an extreme review of anything or anyone - there is usually an axe to grind on the reviewers part. We have helped over 2000 people buy and sell real estate in our career. While this person is entitled to her opinion... we believe in having integrity and always doing the right thing. The fact of the matter is our expertise of the market and negotiating enabled them to sell their house for more then it was worth and avoid a foreclosure or a short sale. While this malicious review is very negative we believe that we can make it positive for you. When you mention this malicious review when you hire the Harpole Real Estate Group to help you buy or sell a property we will give you a $1000 credit towards your closing costs. For a free private consultation please call me directly. Erick Harpole 541.343.7653 Less ... More
Highly likely to recommend
08/15/2013
user253968
Listed and sold a home
My husband and I were in a tough spot having to sell our home quickly to move to Idaho for family reasons. We listed it as a regular sale and had it listed for quite some time dropping the price as much as we could until we couldn't drop it any further without owing the bank. Erick called me to ask if we would consider a short sale, after careful consideration and a lot of education from the Harpole's office we decided to go for it. It was a terrible situation to be in but Erick, Jeanette and their amazing team helped us through it the whole way negotiating with the bank (through a failed offer, transfer of our mortgage to another lender and other hurdles). Even with those issues they were able to close the short sale deal in 14 months from when we listed the property as a regular sale. At one point we had an accepted offer and two back-up offers! Every single time I called or e-mailed with a question or concern someone from the team replied almost immediately with an answer or letting me know they would get an answer shortly. They kept us updated on a regular basis so we were never left hanging wondering what was going on. We are so thankful to the Harpole Real Estate Team, they were extremely helpful, professional and great to work with even in a tough situation! I will recommend them to anyone having real estate needs in that area. I was originally unsure about calling an agent based on a radio add but I was pleasantly surprised! They are really the best I have worked with, I only wish I found them sooner. Less ... More
Highly likely to recommend
08/29/2012
ashleymiller85
Listed and sold a home
Erick and Jeanette were amazing! Erick was very knowledgeable about the process of short selling our Veneta home that was over $60,000 under water. He came out and explained everything in great detail and priced our home just right to were we had a full price offer within the first week of listing our house. I couldn't have asked for the process to go any smoother. It took 3 months from listing date to closing date which is phenomenal!. They were great at dealing with Wells Fargo (Which is IMPOSSIBLE!!!), kept us informed the whole time and were just a great couple to deal with. I do and will continue to recommend them to everyone. Less ... More
Highly likely to recommend
12/02/2011
Homes 2 Buy
Listed and sold a home
We went to Erick and Jeannette in the middle of our real estate short sale transaction due to having some difficulties with a previous real estate agency. Erick and Jeannette were able to step in immediately and get the offer written immediately and get it sent to the bank so we didn't lose the sale. There negotiation skills with the banks are amazing!! They ALWAYS responded to our requests immediately regardless of our questions. We were informed regarding the Short Sale process step by step. Our other agent tended to ignore our questions. The Harpole Team is very professional and quick in taking care of decisions that regarded our file, so we were able to meet deadlines during the Short Sale. I would go to them for any Real Estate needs. We were so impressed with their expertise. There knowledge about pricing the home accurately is impressive as well. They are EXPERTS in the field. I can't say enough about Harpole Reality. Our Short Sale offer only took 4 months which is fast compared to most. We never went into Foreclosure!!! The Harpole Team has great rapport with most, so they are able to negotiate with all aspects of the Short Sale. We give Erick and Jeannette 5 plus STARS *****.!!!!! Less ... More
Highly likely to recommend
09/15/2011
Aparana
Helped me buy home
I went to Erick and Jeannette in the middle of my real estate transaction because of some difficulty I encountered with my original agent. Erick was able to comprehend the situation within a few minutes and was able to negotiate for what I have been trying to achieve with my original agent from the very beginning but could not within a couple of hours. Jeanette was so professional and pleasant to work with. She always passed on information and responded to my requests immediately and understood. She always followed though even on items that my original agent ignored because it was considered minor details. She also understood my needs intuitively without having been involved from the very beginning. I have to say that I have been very grateful that they stepped in to help and so impressed with their professional skills. The digital signing process that Jeanette set up saved me so much time printing, signing, and scanning as an out of town buyer. I highly recommend them even for buyers! Less ... More
Likely to recommend
05/09/2011
ParsonLarson
Listed and sold a home
We would have liked to get more for our home but given the circumstances we think we did well. Erick helped us make an informed decision on what we should list house for and we agreed. Their office was always immediately responsive to any questions or concerns that we had. Jeannette was knowledgeable, professional, considerate and dealt with any question or concern we had. She stayed right with the process of making sure that the sale was closed.
Highly likely to recommend
05/09/2011
xxp
Listed and sold a home
We were unfamiliar with realtors in the Eugene area so we contacted the Dave Ramsey org for an endorsed local provider (ELP) and The Harpole Group was one of the recommendations. At the first meeting we were favorably impressed with Erick's advice on selling prices and suggestions to prepare the house for the market and as it turned out the house sold within the timeframe he expected - which was was much sooner than we expected! Throughout the closing process, Jeannette and Devin were in constant communication with us and walked us through some unfamiliar areas. The service was excellent from beginning to end. We have recommended Harpole to friends and would not hesitate to work with them again. Less ... More
Highly likely to recommend
05/08/2011
steece09
Listed and sold a home
The Harpole Real Estate Group, is just an amazing team to work with. Their communication skills and the speed at which they had the house on the internet was great. All of our questions and calls were promptly handled. I worked with both Erick and Jeannette Harpole and I would highly recommend them.
Highly likely to recommend
05/07/2011
wdheller
Helped me buy and sell homes
It is my pleasure to write this review for Harpole Real Estate Group. I used them to sell my home and purchase a home in the Lane County area. From the beginning when Erick came out to first see the property, he gave me professional advice that really made sense. Working with them has been a pleasure; these folks are truly professionals at what they do. If anyone is thinking of doing this on their own, I would strongly suggest they reconsider. Once the price was set and the property listed, we had 2 offers within a week; we negotiated back and forth with the buyers and came to a price. We never expected the property to sell this quick, however now that I look back I realized that I should have expected this from them. After the price was settled, the paperwork was seamless. Again, I would highly recommend the Harpole Real Estate Group if you are thinking of selling or purchasing a home. Bill & Debbie Heller Less ... More
Highly likely to recommend
05/06/2011
markabrown
Helped me buy and sell homes
Eric and Jeanette were fantastic to work with. The home we were selling was on the market for over a year prior to working with Eric. Once listed the house sold in a matter of weeks. He was honest about what the listed price should be and the upside and downside of the home. As we began looking he was patient and worked around our schedule. He searched out homes that met our needs and in the end, helped to purchase a home that will meet our needs for year to come.
Highly likely to recommend
05/06/2011
baylymm
Listed and sold a home
My husband and I used Erick and Jeannette Harpole to sell our home, and they were wonderful! They were very helpful and caring with all questions and concerns we had about the different stages of selling. I would highly recommend them to anyone planning on selling their home. Thanks Erick and Jeannette!
Highly likely to recommend
01/14/2011
rotterar
Listed and sold a home
Jeannette & Erick are both very knowledgeable in their field. They take care that even if it is sensitive situation they handle you with care!