Susan Chaney

10 years of work experience
Keller Williams Realty
8520 Cliff Cameron Drive, Suite 100
Charlotte, NC, 28269
(980) 224-3655

Ratings & reviews (22)

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Highly likely to recommend
09/02/2013
user2792163
Helped me buy home
Susan Chaney is a consummate professional who not only knows the market, but is willing to do just about anything to help her clients. She has represented us on two occasions with new construction, and she has helped me negotiate the best deal for my budget. When our closing date was nearing and we had not heard from our mortgage company, Susan followed up with them and made it happen. We truly appreciated her commitment to us.
Highly likely to recommend
08/30/2013
user3157378
Helped me buy and sell homes
I have had the pleasure to work with Susan twice. She helped us buy a home when we moved to Charlotte two years ago. She was there every step of the way, always with our best interests in mind. She spent time listening to us to help find the perfect home. When we found out we were moving out of the state in July, Susan was the woman we called. Within the first week, we had multiple showings and were under contract. She has educated us about the process and kept us informed at every turn. She was always there to answer questions and make the sale go as smoothly as possible especially with us being out of state. Looking for a new home in Ohio has been a new experience because we do not have Susan here with us. We went through two agents before finding one that we felt met our needs. The bottom line is they don't make them like her. You could not ask for a more personable, honest, knowledgeable, and down to earth agent who gets the job done. She has a work ethic that is above reproach. Less ... More
Highly likely to recommend
08/30/2013
user6979023
Helped me buy and sell homes
Susan was great at getting to know us personally and hold our hand through the process. She enjoyed the buying and selling process which made her an expert in the field.
Highly likely to recommend
08/21/2013
user0820668
Helped me buy and sell homes
Susan was the most amazing and honest realtor ever. She helped us with more than just buying and selling. She helped with everything that goes into buying a home from insurance, financing, carpet cleaning, HVAC, you name it she helped us. If and when we ever need a realtor, she will the one that I use again and would HIGHLY recommend this individual to anyone that is looking for truly an extraordinary realtor.
Highly likely to recommend
08/21/2013
user4245279
Helped me buy home
Susan has worked in locating two perfect properties with me. First in 2010 she worked to help me locate a condo close to uptown Charlotte. It was a longer process as I'm a very picky buyer and I had a lot of requirements for the property. We found the perfect new construction buy in Plaza Midwood. I lived there happily for three years and have successfully rented it out since. Most recently (2013) Susan helped my fiance and I find the perfect home in south Charlotte. Even more challenging as we were twice as picky AND the housing market picked up significantly in CLT. Every property we looked at we went into a bidding war. The first house we were against 5 other bidders and we pulled out of the running due to price. The second house was on the market for two days, we went against two other bidders and Susan executed the perfect bidding strategy perfectly to make sure we kept the edge on the competition. Needless to say we won the house! We love it and I would recommend Susan to anyone. She is literally at your beckon call while she is working for you. I'm extremely high maintenance and she NEVER complained and always promptly answered EVERY question or concern I had. Her knowledge of Charlotte was unquestionable and helped steer is in many good directions. Less ... More
Highly likely to recommend
06/30/2012
user5286775
Helped me buy home
I had the pleasure of working with Susan Chaney to purchase our new home. If you want a hard-working and down to earth real estate agent, look no further. She provided sound advice and has a great knowledge of the area. I would highly recommend Susan to anyone!
Highly likely to recommend
01/19/2012
Texas9900
Helped me buy home
Susan Chaney is the best! Coming from Texas to Charlotte, Susan helped us find our perfect home! Her personality sets her apart from anyone. She is HONEST and will tell you what she likes and dislikes about the homes you see. She will also tell you if you are getting a good deal. Susan is so personable, she has advice not only on homes, but on the overall area. We wanted to find the right home and we found many that we wanted to see - Susan was always patient with us, always quick to respond to emails, phone calls, text messages. My husband and I were first time home buyers and quickly realized there are many steps to buying a home. Susan is the realtor that CAN and WILL handle all of those steps, from showing homes, to negotiating a deal, to coordinating contractors, inspectors, and financing, to closing. If not for Susan's skills and experience, I don't believe we would be living in our perfect house right now. Bottom line: because of her, we found our perfect home, got a great deal, and even had fun and enjoyed the process. She is the realtor that you want on your side! I HIGHLY recommend Susan Chaney! Less ... More
Highly likely to recommend
12/09/2011
llewis014
Helped me buy and sell homes
Susan was very informative and really knew our needs and what we were looking for. She really listened to our specifications and found homes that we were interested in. We had a really positive negotiating experience. Susan assisted us with the sell of our previous home and the purchase of our new home. The process couldn't have went any smoother and that was attributable to Susan's experience and her ability to really get to know her clients.
Highly likely to recommend
12/09/2011
sueschoenbauer
Helped me buy home
Susan Chaney was so into what we wanted, needed and could afford. She worked with us through our sale of home in Pennsylvania (along with all the headaches and heartaches). She was always there to help us through it all. She helped us find a new construction home that was in a great location and the price was unbelievable. thank you Susan for being the great agent, friend and person that you are. Happy Holidays. Love, John and Sue Schoenbauer
Highly likely to recommend
12/09/2011
Cash4545
Helped me buy and sell homes
If you want a real estate agent that tells you what you want to hear Susan is not your person. Let?s face it, life is not butterflies and puppies and real estate sure should not be either. If you want to sell or buy a home and want a real estate agent that is honest and tells you how it is Susan is your person. I worked with Susan on selling a townhome in Uptown Charlotte and purchasing a new home in Huntersville, NC. Our townhome sold within 90 days and everyone walked away happy. When we purchased our new home Susan looked out for our best interest and made sure we were happy with the home that we purchased. She is aggressive, passionate and realistic which something many sales representatives have to fake. I would highly recommend Susan to any of my friends because you don't want her to be on the other side of your negotiation. Less ... More
Highly likely to recommend
12/08/2011
heatherohioinvest
Listed and sold a home
It has been a real pleasure working with Susan. Susan is friendly, professional, very knowledgeable about what she are doing, moves quickly, is organized, and communication is always great which makes the entire process smooth and easy. I look forward to being able to work with her for years to come.
Highly likely to recommend
06/07/2011
kshawkey
Showed me homes
What a wonderful experience looking for a home with Susan! I would give people her information time and time again. After just moving to Charlotte from the West Coast and having never been here before, she took care of us and ensured we were searching in all the right areas that would meet our needs. I had no doubt whatever property she showed to us would be in a safe area with all the requirements we had asked for the home to have. Susan always responded to e-mails, phone calls and even text messages! She went out of her way to show us properties as soon as they were available and was always on time. At one point when we were negotiating with a tough woman on a model home and I got to see her negotiation skills. Let me just say I would hate to be the person on the other end of her table! I was shocked by how quickly she could respond and come up with new ideas while keeping only our interests in mind. On top of that, she was very professional, yet aggresive in getting what we wanted and not compromising on anything before asking us first. I truly mean it when I say she is the best real estate agent out there. It was a terrifying experience looking for homes in a brand new area and I believe I wouldn't have gotten through with it if I had any other agent. Less ... More
Highly likely to recommend
03/14/2011
DraftPro
Listed and sold a home
I love this women! She not only showed extreme professionalism throughout our dealings, she sold my home within 30 days of listing. Being a fan of Susan Chaney, I'm committed to promoting her expertise and experience to others whom may need a real estate professional. I wish her nothing but continued success. Donna Coe 207 Hyde Park, Cary, NC 27513
Highly likely to recommend
02/24/2011
TMCarswell
Helped me buy home
As first time homebuyers, my partner and I were very apprehensive about the home-buying experience. However, the moment we met Susan, those fears subsided. She was extremely knowledgable about the area we were looking to move into and helpful at recommending neighborhoods. She kept all of our wants in mind, and we ended up making an offer on the second house we viewed. Susan walked us through the process from start to finish, answering any questions we had and was available 24/7. During negotiations, you could tell she had our best interests in mind, not her commission. We will only ever use Susan Chaney in the future. Less ... More
Highly likely to recommend
02/05/2011
RachMwhite
Helped me buy and sell homes
Susan was wonderful to work with in selling our home and buying a new home. She helped us find the perfect home and neighborhood. You could tell she had a lot of knowledge and resources that impressed us. She was extremely hardworking and went above and beyond what we expected!
Highly likely to recommend
02/01/2011
rjhucks1
Listed home, but didn't sell
We are working with Susan on my fiancee's late father's house, which was in quite a state of disrepair when it came to us. She walked us through all of the inspections and helped us find a contractor to do all of the work for us. We live in Michigan, and having someone there to take care of everything for us has been a Godsend. We trust Susan implicitly, and it doesn't hurt that she's a laugh-riot.
Highly likely to recommend
01/28/2011
GaryMGill
Helped me buy home
Susan is a real "Gitter Done!" agent...great to work with, dot all the "I's" and crosses all the "T's". Extremely high energy and exceptional follow through. The last real estate professional you will ever search for.
Highly likely to recommend
01/28/2011
dogwoodpad
Helped me buy and sell homes
I love Susan Chaney! She helped me sell and buy my home. She was on top of every aspect of of selling my home (she even endured 100 showings in less than 3 months). She is very knowledgeable and organized. I recommend her to anyone considering buying/selling a home. She was always on the ball, and will use her again.
Highly likely to recommend
01/28/2011
Elizabeth Holloway
Listed and sold a home
I am a real estate attorney and have had the opportunity to work with Ms. Chaney for the past six years. She is by far one of the best agents that I have had the pleasure to work with in regards to closings. She is professional, detailed, and honest. Above all, she is dedicated to her clients; she goes above and beyond to make sure that the purchase or sale goes smoothly, and always goes the extra mile. Whether that involves giving up her commission or providing additional services to make sure that her clients are happy. I would most certaintly recommend her. Less ... More
Highly likely to recommend
01/23/2011
skippy18
Helped me buy and sell homes
Susan Chaney is the most honest, hard working, and knowledgeable agent I have worked with. She has a host of contacts to help us with any problem. For example, she got us painters, a landscaper, and a maintenance man.
Highly likely to recommend
01/22/2011
lynnvestment
Showed me homes
Susan is a dynamo and on top of things. I was so impressed the first time I met her. She has a very strong work ethic and does everything possible to get the job done. Susan is quick to respond to requests, emails, phone messages, etc. And she KNOWS real estate! I recommend her to anyone I know who is looking for an agent because I know they can rely on her and she will take care of everything and do the job right.
Highly likely to recommend
01/21/2011
yinbao
Listed and sold a home
Susan is resourceful, honest, and works hard for the benefit of her clients. She worked out for me on my windows' warranty, and re-decorated windows professionally while my family all moved out of Charlotte. I definitely recommend her.