Tiffany Johannes

6 years of work experience
Help-U-Sell Buy Today
9716-B Rea Road #117
Charlotte, NC, 28277
(704) 301-7404

Ratings & reviews (26)

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Highly likely to recommend
06/30/2014
user2941869
Helped me buy and sell homes
I happened to stumble across Tiffany by chance when I was looking to buy a home in the Charlotte area in 2012. It was one of the best accidents! She was very helpful in helping me find a home. With me being new to the area, she was very knowledgeable on the different areas of town. She was very responsive, and was great with being easy to communicate over the phone, with text and email. I ended up getting a great deal on a foreclosure in a great neighborhood. This was my first home and I couldn't have asked for a better home buying experience! After such a great experience, when I went to sell my home in March of 2014, it was a no brainer to go back with Tiffany, this time as my sellers agent. This was my first time selling a home and she made it a breeze. She helped me stage and find contractors to clean and fix up my home so that I could get the most money for my home. I wish she worked in my new city so that I could use her to buy a house here. She is easily the best agent around and goes above and beyond for her clients! Less ... More
Highly likely to recommend
05/04/2014
user7941033
Listed and sold a home
Tiffany Johannes was a pleasure to work with. Her market knowledge was spot-on and she was always responsive and professional. She answered all of my questions and respectfully gave her opinion about what needed to be done. I trusted her judgment at every turn.. Highly recommend.
Highly likely to recommend
09/17/2013
user1395230
Listed and sold a home
I will not hesitate to recommend Tiffany to anyone wanting to sell or buy property. She was very helpful to us after our Mother died in 2009. She is very professional and knowledgeable about real estate. Help U Sell is wonderful to help you save money.
Highly likely to recommend
06/29/2013
user95168730
Listed and sold a home
Tiffany was able to accomplish something countless other agents could not - sell our house in a couple of months for a price we were pleased with. She heard our concerns and expectations early on and delivered based on our guidelines. During negotiations, Tiffany was able to balance giving solid advice with hearing our wishes and guided us with patience and professionalism. We had almost lost our faith in real estate professionals due to many bad experiences prior to hiring Tiffany and we were happy to finally find an agent who worked tirelessly and in our best interest. Less ... More
Highly likely to recommend
06/27/2013
jake3333
Listed and sold a home
Having purchased and sold numerous houses, we have worked with quite a few real estate agents in several different states. Tiffany is by far the best. Her professionalism and attention to detail was evident in all aspects of the sale of our home. If you are looking for an agent who will get the job done....look no further than Tiffany Johannes! -Aaron & Melissa DeBord
Highly likely to recommend
06/27/2013
user5514968
Helped me buy and sell homes
We have used Tiffany Johannes 3 times now and have been very pleased with her each time. She has great knowledge of the area and the homes for sale, she stays in great communication with her clients, and provides all around excellent service in both selling a home and buying home. We will continue to use her and recommend her.
Highly likely to recommend
06/27/2013
user72673211
Helped me buy home
Tiffany was excellent. Very professional and knowledgeable of the entire process. I could not have asked for anything more I would, and certainey will, reccomend Tiffany to anyone who may need an agent. Top Notch service and professionalism.
Highly likely to recommend
06/27/2013
user9812508
Helped me buy and sell homes
There are people who do their jobs sufficiently and then there are people who truly excel at what they do. Tiffany Johannes is such a person. We have worked with many agents over the years and can honestly say she goes far above and beyond what is required in her job description. She works tirelessly, achieves the highest quality not only from her colleagues but also her vendors, and goes to great lengths to streamline home buying/selling, making it an efficient and pleasurable process. She utilized various technologies that allowed her to not only market our house competitively and acquire our dream home aggressively, but also provided us with prompt, moment-by-moment responses to any and all questions or issues raised throughout the course of the process, no matter how big or small. She always maintained a positive, creative and enthusiastic environment, focusing on solutions in the midst of rising challenges. Our needs, as Tiffany's clients, always came first. Tiffany's professionalism and attentiveness to our details surpassed them all. We highly recommend Tiffany Johannes as a realtor who outshines all the rest! Less ... More
Highly likely to recommend
06/26/2013
user2397986
Helped me buy home
Tiffany was instrumental in every aspect of the process. Tiffany offered valuable information beyond the purchase environment. Tiffany went to extremes to ensure my interests were protected. Tiffany researched properties before I made an offer. Tiffany even provided great advice and help in the negotiations of the price. What I appreciated most is that Tiffany was always honest and provided all pertinent information. Tiffany truly cares about her client. Tiffany also provided great help with closing. Tiffany is kind patient and thorough. I would never use any other agent whether buying or selling in North Carolina. Less ... More
Highly likely to recommend
06/26/2013
user7949945
Helped me buy and sell homes
Tiffany Johannes worked with us to sell our house in Huntersville, NC and purchase a new home in Charlotte, NC. She helped us sell our house within a month for a good price and assisted us in purchasing a home that was FSBO. She was always available for any questions or issues we had....even when she was on vacation with her family! She is personable, professional, intelligent, and really knows the real estate market. I can honestly say, once we close on our new house in a few days, I will be a little sad to no longer need Tiffany's help! We wholeheartedly recommend Tiffany Johannes and Help-U-Sell....she is fantastic!! Less ... More
Highly likely to recommend
01/18/2013
user3687059
Helped me buy home
We moved here without much knowledge of the area and were living with family while looking for a new home. We were first time home buyers with little knowledge of the process and apprehensive that we would feel pressured by an agent. We found Tiffany through her website, and she reached out to us immediately. She went the extra mile to truly help us find what was best for us. Tiffany made us feel like a priority and she never made us feel pressured in to any home or area. Her knowledge of the Charlotte area is extensive and of the real estate market and process. She encouraged us to wait for the right home and the right deal. We are in our dream home, in a fantastic location and could not be happier! Tiffany walked us through the entire process with patience and consideration. We felt so blessed to have found a realtor who put us first. We highly recommend Tiffany to any home buyer whether it is the first time or the tenth. Less ... More
Response fromTiffany Johannes
It was incredible to work with you and assist you through the process. I appreciate the opportunity and I am thrilled we found the perfect home for you!
Highly likely to recommend
01/16/2013
user7522650
Helped me buy home
Tiffany came to me after a really bad experience with another agent so I was not very trusting. From the first house she showed me to the home I bought, she was wonderful. Very direct and responsive to my needs. Even after the sale, she has been there to answer any questions.
Response fromTiffany Johannes
Thank you so much for the message. It was a pleasure working with you and I am glad we found the right home for you. Enjoy it!
Highly likely to recommend
10/28/2012
user332022
Helped me buy home
Tiffany was an amazing help in the process of finding our very first home. Tiffany knew the Charlotte and Pineville (areas we were looking in) extensively. She always impressed us with her knowledge about EVERYTHING. Tiffany is definitely the most patient person that we could have ever worked with. She worked around our schedule and was very understanding about us taking our time to find the perfect house for us to start our new family. During the period of going under contract and process of negotiating with the sellers and their agent, Tiffany stood behind our offer and conditions and communicated them well. We were constantly kept in the loop about what was going on and knew that we could trust her completely. We have now been living in our new home for a couple of weeks and it is truly the best feeling ever!! Thank you Tiffany for helping us tremendously! ~ The Gibsons Less ... More
Highly likely to recommend
07/27/2012
user177919
Listed and sold a home
Tiffany was excellent she made a stressful process very simple. She is very detail oriented, responsive, and organized. I know for a fact we would not have sold our property without her expertise we had our property listed with others agents and no one was able to negotiate and push the process through as she did. We are forever grateful to Tiffany and tell anyone who will listen about her excellence!!!! Thanks so much
Highly likely to recommend
07/21/2012
user5390809
Helped me buy and sell homes
We have been through the buying and selling of homes several times, and never have we been so impressed or received such excellent care and attention as we did with Tiffany Johannes. Her marketing skills, knowledge of the buying, selling and closing processes and diligence in looking out for our interests were above and beyond what we have come to expect as normal. Everything went smoothly and all the details were taken care of without hassle or stress. We would never use anyone else, and would recommend her without hesitation to anyone who is either buying or selling their home. We used her for both, and could not have been more pleased with our decision. Less ... More
Highly likely to recommend
07/16/2012
user6140697
Helped me buy home
Tiffany made the very stressful experience of moving in from out of state much easier and manageable for myself and our family. We will be using her in any of our future realestate needs, and would only recommend her to family/friends.
Highly likely to recommend
07/15/2012
esamar6
Listed and sold a home
My husband and I after working with different realtors, we are pleased to have called Tiffany and have her as our agent. The difference that we experience now and we've had in the past with many other real estate agents, is that she really looks after our interests as either a buyer or seller because we have several lists with her and we are also in the process of buy. Reading the other reviews, I personally do not think the commission rate is what determines the performance of a real estate agent, as mentioned earlier in my experience with many other RE agents who collected the traditional percentage were negative. Tiffany is profesional.honesta and realistic in today's market where many agents with previous experience, are struggling to stay or simply have had to move to another field. Help u sell is a great company like others with the same tools to compete in the market. The only two good experiences in real estate have been with another agent of Help U Sell (retired) and now with Tiffany. As when purchasing a product you are looking for their reviews, whether good or bad, put them on a scale and see where it leans towards. make your own conclusion of what you read. I firmly believe that the best advertisement for any business are the references that customers can give. Personally we recommend Tiffany to anyone we know Less ... More
Highly likely to recommend
07/13/2012
user9319351
Helped me buy home
Tiffany was great. She adjusted her schedule to met ours, spending many Saturday's showing us homes! I am a first time home buyer and she helped walk me through the entire process.
Highly likely to recommend
06/10/2012
user192376
Helped me buy home
Tiffany was incredible in helping me purchase my home. It was a stressful time for me and I have never purchased a home on my own before and Tiffany made it a very smooth flowing process for me. She is very professional and extremely prompt in dealing with any issues that arose during the home buying process. I made a bid on a HUD foreclosure that required a specific and timely process to be followed for purchasing one of their homes. I was impressed and very pleased with Tiffany's proficient and speedy work on securing not only my approved bid, but also with the entire process throughout. She wasted no time in getting me into my home as quickly as possible and was very accommodating with my work schedule rather than hers for any paperwork, inspections, etc that needed to be done. She was a total advocate for me during the entire process which was invaluable in itself. She saw to it that I was never left hanging with anything I needed during the home buying process whether it was repairs that needed to be made or any concerns I had about my purchase. She saved me hundreds of dollars on a time penalty when purchasing a HUD home that she promptly worked on and got waived for me. She wasted no time in getting everything performed and turned in to secure my home for me. She is very resourceful in helping homebuyers, but at the same time is never pushy. She listened to what I wanted and didn't waste my time. Anything that arose during the home buying process was handled quickly and efficiently as were my numerous phone calls as I never had purchased a home on my own before. Tiffany made my home buying experience so pleasant and easy for me when it was something that I was very much dreading. I always felt she had my best interests in the forefront and was beside me during the entire process. I can't thank Tiffany enough for all that she did for me. She has earned my highest recommendation and went out of her way for me, which I am very grateful for. Less ... More
Highly likely to recommend
01/29/2012
Connecticut folks
Showed me homes
We have bought and sold over 5 houses in the last 10 years and have never worked with a more professional and knowledgable broker in any transaction. We are relocating our family from Connecticut to the Weddington/Waxhaw area and were lucky enough to have someone insist that we use Tiffany...we can understand why. She has been patient, informative and incredibly prepared with market intelligence and insight. We have made numerous trips to NC and each visit Tiffany dedicated her time to ensure we felt comfortable with every aspect of the process. She has gone out of her way to put us in touch with the right people within the school system, recommend local craftsman and introduce us to people living in the neighborhood we are considering. Anyone making a move to this area will be doing themselves an incredible favor by reaching out to Tiffany Johannes to help find the perfect home. Tiffany has earned our highest recommendation! Mike and Kristen- Ridgefield CT. Less ... More
Highly likely to recommend
06/30/2011
Bigmo111
Listed and sold a home
This young lady did what 5 other agents befor could not do. She sold my house and then made sure that all people involved followed and knew what steps that were going to happen to close the transaction I was very impressed with her demeanor and professionalism. I would make sure that if I had people selling a house that she would be the first person to call
Highly likely to recommend
06/15/2011
JK Hamilton
Listed and sold a home
My husband and I worked with Tiffany on the recent sale of our home. Having previously worked with a well known company who did nothing but obtain the listing and were never heard from again, we were quite frustrated and had a negative view of the process. However, we were pleasantly surprised and extremely impressed with the responsiveness, resourcefulness, industry knowledge, and hard work that Tiffany brought to the process to get our home sold. She went above and beyond in so many ways from ensuring that we had an endless supply of beautiful color brochures in the lawn box and for our counter during showings, keeping us abreast of the real estate activity in our area, and when we received an offer she recommending vendors to perform requested services at negotiated rates, and made sure that we understood the process intimately and was clear on what we should expect and the timing. We could not have asked for a better experience. In addition, she assisted us in finding a temporary rental home, even exploring properties for which she would receive no compensation. When I asked her why she would offer us options for which she would not be paid for her time, her response was that she needed to do what made sense for us. Needless to say, I have now recommended her services to family and friends as I want them to have this same quality of service which I know they would not receive otherwise. Tiffany, Ken and I thank you for a wonderful experience! K & J Hamilton Less ... More
Highly likely to recommend
06/14/2011
ken1h.us
Listed and sold a home
Tiffany Johannes was a god send to me. What she did to sell my now "sold" property in this market was exemplary and done in a professional manner from the first day I meant her. When she came to my now "sold" property she made recommendations/suggestions on what would help sell the property. I took notes and made adjustments to my "sold" property which led to the property being "sold" at a very fair price that satisfied me. If you looking to sell, rent or buy property then I would highly recommend Tiffany Johannes. Less ... More
Highly likely to recommend
06/13/2011
bates1234
Helped me buy home
We recently relocated to Charlotte. When we contacted TIffany to start the process for looking for homes, she was very responsive and immediately set up online searches for us to review on our own schedule. She focussed our search based on ammenities important to us, such as home features, community features, schools, taxes and commute times. Tiffany truly listened to what we were looking for and frequently made suggestions to keep us on track and open us up to things we surely would have missed without her knowledge of the market area and expertise in real estate. She continued to follow up with us to make sure the searches were meeting our needs and inquire if we needed any further assistance. We expected to relocate in the summer of 2011, but unexpectedly sold our house in January, with a move date of late March. We contacted TIffany to inform her of our good news, but more importantly that we would be coming to Charlotte in 2 weeks to look for houses. TIffany was very accommodating to adjust her schedule to correspond with our arrival. She was able to help us refine our search to narrow it down to 40 homes. Once we arrived we were able to spend two solid days of touring one home after another. Tiffany's attention to detail was exceptional. She provided us with detailed, printed overviews and documentation on each home we visited. She had a commanding knowledge of the market that we were searching. She knew the schools, taxes, and community information. She was well prepared for any questions we had. We felt very comfortable with the entire process. By the end of the week we had narrowed our search to two homes and discussed an action plan on submitting an offer on our primary choice, as well as a backup plan for our second choice. With TIffany's expert negotiation skills we were able to settle on a purchase price within a week. Tiffany walked us step by step through the process, ensuring that all the bases were covered. She arranged the inspections, met with inspectors, and reviewed their reports. She communicated with us all items requiring attention, to be sure they were included in the negotiation. This took so much pressure off of us, as our move date was rapidly approaching. Finally, the day of closing arrived. Despite the stress and chaos of the move, Tiffany's thorough preparation and calm demeanor allowed us to focus on the excitement of our new home. She has an extensive list of service contractors that helped us settle in quickly - from refinishing our hardwood floors to carpet cleaning and interior painting. We would, and have, highly recommend Tiffany Johannes to those looking for a realtor who can provide you with a complete real estate package. Less ... More
Highly likely to recommend
06/12/2011
sfalin
Listed and sold a home
My husband and I contracted Tiffany Johannes to both list and sell our home on Dobson Drive but also to help us find our dream house. I would highly recommend Tiffany to anyone I know for any real estate needs. She is extremely knowlegable of both the national and local markets, but is completely on top of the ever-changing real estate market we are all stuck in. As anyone can imagine, both selling and buying a home has its challenges. The dream home she helped us find had been foreclosed on and was bank owned. We had never dealt with a real estate transaction like this before. With Tiffany's knowledge and expertise in foreclosures, she led us step by step through a fairly complicated process, negotiating a very impressive deal with the bank, managed all the inspections, supplied us points of contact for us to choose from for any and all needed contracted professionals in an extremely timely manner. We hardly had to lift a finger......everything was taken care of. We couldn' t of been more thrilled. Tiffany also listed and sold our existing home. The home write up, the virtual tour/pictures were professional and really accented the great qualities of our home and really made it shine. I LOVED all the on-line tools offered to us. For folks on the go like we are, it was terrific to manage our showings, receiving instant feedback, as well as seeing real dashboard statistics on our listing!!! Tiffany was extremely professional and honest with us. Being a seller in today's market isn't nearly as fun or exciting as being the buyer...why because it's a buyer's market out there. We appreciated having an honest realtor who set our expectations in a realistic manner. Whenever I asked her opinion on the affectiveness of open houses, the real impact of price reductions, how best to negotiate or what our expectations should be on lead time to get an offer, she was honest with us. We appreciated that greatly!! Once we had an offer, she walked us step by step through the entire process. Did we get everything and anything we wanted out of the sale...no but it's a buyer's market out there and buyers know that when negotiating. I know this because I was buyer also!!! Tiffany offered creative solutions for us to help minimize the impact of some of our buyer's asks. I don't usually stick my nose into things, but I must comment on the other posted review. It is obvious by some of the statements made, that this buyer is not being honest with themselves on the conditions of the market today. Instead of some honest feedback about the business transaction at hand, this person has chosen to blame their realtor for every little thing they may be angry about. Too many times I see folks setting unrealistic expecations on what they think they can sell their home for. Tiffany has too much integrity to ever advise a client to unfarily reduce the price of a home or take the buyer's side on a situation just to speed up her commission. I've known her for a while now and she is one of the most honest people I know. Those statements are just completely rediculous... I completely understand the personal and intimate nature of selling one's home, and is it fair that market conditions today are dictacting that many of us are having to sell our homes for less that what we paid a short time ago? No....but do you really want a realtor who is going to fuel your unrealistic aspirations, leading you down wild goose chases, prolonging the inevitable or do you want a true professional who has command of the real estate market, will lay out all the facts (good and bad), provide sound advise, honest, timely feedback and then support whatever decision you make? I will take the later everytime. As I stated in my opening comments, I would without a doubt refer Tiffany Johannes to anyone and everyone I know!!! Less ... More
Do not recommend
06/09/2011
rgracerm
Listed and sold a home
Tiffany was very nice to get the listing then there was very little contact other than an email here or there. Everything was automated. I did ALL my own Open Houses. She provided nothing except some printed sheets about the house and some very very small open house signs you could barely see. I did Open Houses EVERY weekend by myseld. When we finally did get a contract on the house she was very unclear on a lot of things and it was geared towards protecting the buyer not us. She called me so many times with more demands from the buyed and wanted me to give in to them and did nothing to help me or protect my interests in the house. She just wore me down that I always ended up giving in. I ended up calling the NC Realtor's Board and talking to an Attorney. He told me she did not tell me the truth about a lot of things. When it came time for negotiations, she was all about the buyer and I felt she was not representing us, the sellers. I did not trust her through out the whole process. I think her inexperience is an issue and her wanting to sell to make a commission got in the way of her being truthful. She seemed to be on the buyer's side wanting me to give, give, give. She had me so stressed out during the whole time that it was an awful experience. I would not recommend her at all, Or Help U Sell. Yes, they only take 1.75% and the other brokers take 3% so you end up paying 4.5%, but I would have rather gone the route of fsbo on the internet than them. Same products but without the hassel and you can do it and not deal with the stress. You also don't have to pay them for the pain they cause you. Trust me it is not the same as a full commission Realtor no matter what they tell you!!!!! If you don't have the equity in you home to paya Realtor go the route like I said fsbo on the internet they put you in the MLS and everything. Same thing that Realtors do. Less ... More
Response fromTiffany Johannes
In real estate, you simply can?t make every client happy. This is especially true in a ?down? market, when tumbling real estate values will cause many Sellers to fall into denial about the value of their homes, and what is required to get them sold. While this feedback saddens me based upon the extra effort I took to ensure this closing occurred, it would be futile for me to attempt to launch a ?defense? of this review. I sold this client?s home for 95% of the initial asking price in 66 days, which is an incredible outcome for any Seller in my area. I believe that the best response, is to ask that the reader take note of my positive reviews before passing judgment. I am a full service Realtor offering exceptional service, by working hard to meet the needs of my clients. I place a high level of importance on the value of being truthful, realistic, and straight forward. I invite you to speak directly with me and to see the feedback of the majority of my clients. Less ... More