Sue Prins

14 years of work experience
Five Star Real Estate
4249 Parkway Place Suite A
Grandville, MI, 49418
(616) 419-8710

Ratings & reviews (28)

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Highly likely to recommend
05/28/2014
user1398981
Helped me buy home
Sue was a joy to work with. She is honest, kind, and caring. She is very professional and great negotiator. I would recommend Sue to anyone of my friends. I would definitely use her again.
Highly likely to recommend
03/19/2014
jachrono
Listed and sold a home
It was a pleasure to have Sue as our listing agent. Sue was very friendly, helpful, and attentive during the entire process of selling our house. She was genuinely concerned for our best interests and worked hard to ensure we were able to sell our house quickly. In addition, Sue was very knowledgeable about the local Grand Rapids area market. I would gladly recommend Sue and would work with her again in the future.
Highly likely to recommend
02/20/2014
user4634719
Helped me buy and sell homes
We have worked with Sue twice. The first time we were buying our first home, and just happened to stumble upon Sue. She was the best thing for us! She found us our perfect starter home and at a price we were comfortable with. About 8 years later we found we were outgrowing our starter home and contacted Sue to help us buy and sell. We had talked about trying a different agent, but figured we'd call Sue first. Sue was quick to meet with us and get the process started, and after 8 years she even remembered who we were! Unfortunately we had some unforeseen circumstances come up while trying to sell our home, but through it all Sue remained patient and most importantly calm; which helped us to remain calm! In the end we sold our home for the price we wanted and bought our dream home! Hopefully we will not have a need or desire to move again, but if we should we are calling Sue! Less ... More
Highly likely to recommend
02/19/2014
norm12345
Helped me buy and sell homes
We have used Sue Prins to purchase two homes as well as sell two homes and we cannot imagine using anyone else for our realty needs. Sue has extensive knowledge with pricing homes and an expansive background with the intricacies involved in searching for a home and marketing a home. We actually received over $5,000 more than our asking price (in a supposed 'down' market) and we fully believe it was due to Sue's marketing and game planning with us. Sue is very hands on and involved in the entire process of home buying and selling. In our opinion Sue must be the best realtor in the universe! Less ... More
Highly likely to recommend
02/15/2014
user8282721
Listed and sold a home
We met Sue when we wanted to put our house on the market and I feel we are still friends today. She was thorough when it came to listing and pricing. She has been in the business for quite awhile and through her honest dealing has become highly recognized for her exceptional skill with other realtors and home sellers.
Highly likely to recommend
02/14/2014
phred1betty2
Listed and sold a home
Sue sold homes in our neighborhood at a fair price when the economy and home sales had 'tanked'; that is exactly why we hired her expertise and she sold the house faster than we ever could have imagined and for a decent price. She's energetic, knowledgeable, professional and she keeps her promise, complete with hugs!
Highly likely to recommend
01/26/2014
ddvh5
Listed and sold a home
Sue Prins helped our family sell our condominium during an adverse housing market. Her knowledge and professionalism were very much appreciated. We will use her again as the need arises.
Highly likely to recommend
01/21/2014
beckydee95
Helped me buy home
Sue Prins was everything we were looking for in a real estate agent...very knowlegable, as well as informative, available and accessible, and dedicated to us in our hunt to find a fitting home! She was always pleasant to interact with, and provided us with much encouragement. We would absolutely recommend her to all. We have seen that she is using her talents, expertise, and experience in a great way with a servant heart. She stands out as a gem and professional in her field. We are happy to submit a review and help others find secure assistance like we have in Sue Prins! Less ... More
Highly likely to recommend
01/01/2014
erne529 ec
Listed and sold a home
In case you do not have time to read this entire review, let me say first - Sue is the BEST! My employer recently relocated us out of state and we only had a few months to sell our home prior to our moving date. I heard many frustrating stories from coworkers about realtors that did nothing for them. Sue came highly recommended by a family member, the only regret was that I didn?t call her sooner. Sue got busy immediately hoping we could get things done before our move, didn?t happen, by no fault of hers. Then with an empty house the expenses started to rise, and Sue did all she could to help us limit our expenses as much as possible, because now we had our house in Michigan and rental expense in our new place. Our ordeal was a long process and we wanted to give up but Sue would not let us. We cannot thank her enough for encouraging us to hang in there and finish this out. We were constantly in communication, whether it was texting, faxing, emailing, while processing all the documents needed. We appreciate all she did to keep us from traveling back and forth. Thank goodness for technology. If you need a realtor, here?s the Woman for the Job! She can knock down barriers, I know because we had many. Sue is honest, caring, professional and truly enjoys helping people. She has a good heart and the realtor/client relationship can soon change to friends. Thank you Sue! Less ... More
Highly likely to recommend
12/31/2013
roadracer1974
Helped me buy and sell homes
My wife and I were moving back to MI from IA and we only had 4 days the week before Christmas to tour houses, make and offer and close the deal. Sue went above and beyond our expectations to help us find the perfect house and close in just the right time frame. We love our house and would recommend Sue to anyone looking to buy a home. She has a great knowledge of the area and also has a great relationship with other local realtors which helps greatly in the negotiations.
Highly likely to recommend
12/28/2013
user9759156
Helped me buy home
Sue was WONDERFUL to work with. Going in to the homebuying process, we had a huge list of wants that we didn't really think was realistic but Sue helped us make all of those a reality. She was very knowledgable and was able to point out good and bad things to us that never would've crossed our minds without her. She made the whole process smooth and enjoyable and we hope to work with her again when we move on to our next home.
Highly likely to recommend
12/11/2013
user4636508
Helped me buy home
she is terrific. i would recommend her to everyone i know who is buying or selling a house. she heaped me sell my house for a price above market and helped me find the condo of my dreams. she presented detailed arguments supporting the sales price of my house and did the same for the purchase of my condo.
Response fromSue Prins
Thank you so much for your kind words. I was excited that we were able to get a strong price for your home and then getting you a good deal on your condo was icing on the cake, I hope you will enjoy your new condo lifestyle. No yard work!! Yeah!!!
Highly likely to recommend
12/10/2013
user1566447866
Helped me buy home
We had an amazing experience with Sue. As first time home buyers, we were not sure where to start, and Sue was with us very step of the way! We had a unique situation with buying our home, and she was very accommodating and helpful. Sue is a very kind person, and a knowledgable and trustworthy realtor. She showed us home after home, and answered all of our questions, and even asked us questions we had never considered. She was always readily available, plus she gave us great references for our mortgage broker, insurance agent, and inspections. We cannot say enough positive things about how amazing of an experience it was to have Sue get us into our first home! We will recommend Sue to anyone who asks! Best realtor ever!!! Thank you, thank you, thank you! Less ... More
Response fromSue Prins
Wasnt it fun to find the "right fit" for you guys? I love that home and I am confident you guys are going to enjoy not only the home but also the neighborhood. What a great place to raise your family!! It is always my goal to have the buying experience to be as smooth and as fun as possible. Having good referrals for the rest of the process is key in my opinion. Thanks for trusting me to help you with this as as well. You guys were wonderful to work with so it was fun for me as well.
Highly likely to recommend
12/10/2013
user89395335
Helped me buy home
When Sue was helping me find a house she was excellent at pointing out all the houses good points, as well as the bad and was honest about what she saw. If a house seemed to have too many problems, she wouldn't even waste our time walking through it. Sue was very knowledgeable and thorough in helping me find the house that would best suit my needs, and I'm confident that she helped me pick the home that had the most value for the price. Working with Sue made the whole process fun and easy, from finding the right house to making and offer and getting the loan process started. Less ... More
Response fromSue Prins
Thank you for your thoughtful review Deb. The home we found is so perfect for you and your lifestyle. I cant believe what a great deal we got it for too! WOW! that was fun too right? Its a home that I am sure you will enjoy for many years to come.
Highly likely to recommend
12/10/2013
erebus03
Listed and sold a home
Hiring Sue was one of the best decisions I ever made. I had dealt with another realtor before her, and ended up firing him. Sue was recommended to me by a friend, and I highly recommend her. My house didn't close on time, and she made sure to keep me informed on the progress, and fought every day to get the process moving forward. She was professional, polite, and very kind. She was a pleasure to work with, and I would gladly recommend her to anyone.
Response fromSue Prins
I really appreciate what you wrote Ryan. Sometimes, in spite of my efforts to make it a smooth and seamless transaction things don't go that way because of the unforeseen situations that arise from the other party. I was glad to work at keeping things going forward for you. I could see that with patience it would end up being a win for you. So I really need to thank YOU for your patience and for trusting me to see it through to a close. I wish you all the best!!
Highly likely to recommend
12/09/2013
bethcrandall
Helped me buy home
Sue is awesome. She made the home buying process much easier and gave my husband and I sound advice as we were walking through each stage of the home buying process. Sue conducts herself with professionalism and is smart with her words and actions. Our home had multiple offers on it, and I am sure her counseling us is the reason we now live in a home we love! Absolutely recommend Sue Prins to my friends and family and anyone looking to buy or sell a home.
Response fromSue Prins
Thanks so much for your kind words. It was my pleasure helping you guys in this often times complex transaction. I too am glad we won the bid as I felt this home was a perfect fit for you guys!! Congrats and all the best!!
Highly likely to recommend
10/23/2013
user58973901
Helped me buy and sell homes
We had a great experience with Sue, we had not moved in 40 years and she helped us navigate through the selling and buying process of our current and new home. It all happened within 10 days of looking at a lot, selecting a floor plan to fit the lot to listing our current home and then selling it within 4 days from the time of the listing. We were very pleased how quickly and professionally it went!
Response fromSue Prins
Very grateful for the opportunity. I know how hard it is (from experience) to pack up and move after so many years of living in a home and building family memories. Its emotional and exciting at the same time. I just know you will LOVE your brand new home. There will be plenty of opportunities to build new memories there with each other, your grown children and grandchildren. God bless you both!
Highly likely to recommend
08/16/2013
user2481935
Helped me buy home
I feel so blessed to have had Sue as my realtor. The dedication, communication, and timely manner that everything was done, went above and beyond expectations. I will always use her for any realestate needs in the future. Sue understood my needs and worked hard to make it happen. She consistantly did what was right for me.
Response fromSue Prins
I was the one "blessed" to have had the opportunity to work with you and to help you on this new journey. All the best!!!
Highly likely to recommend
06/09/2013
user9480272
Listed and sold a home
The process of working with Sue was awesome! She was so thorough with the "comp" process when pricing our home to sell, and gave us excellent advice at key steps during the listing and negotiation process. We were more than satisfied with the sale price of our home!! And we sold it in only 6 days! Great job, Sue! We also bought a new home through Sue. We went out the day after our home sold, and made an offer on the 5th home we walked through. Sue helped us get a great deal on our dream home! Seriously never thought we could own a place like this on our budget. When we found our new home, my wife cried - and Sue did too! Sue has strong personal convictions, displays great ethics in her business dealings, and - most importantly - was emotionally invested in helping us find the perfect home for our growing family. She wanted us to be very happy with this process and made the process so fun! Less ... More
Response fromSue Prins
What a great experience working with you guys!! I am so thankful I got to know you and your precious family. I will never forget the moment we knew it was "the wedding dress home". Ahhh a perfect fit. You bet we cried. Us ladies are emotional that way I guess. Its a lovely home for a sweet family and I know you will make a lot of wonderful memories there. Enjoy!!
Highly likely to recommend
12/20/2012
user502205
Helped me buy home
We've bought and sold 4 other homes so this was purchase #5. We've never run into such difficult sellers or listing agent. Through all the raodblocks that came up, including a lender that was new to the industry, Sue stayed calm and worked through the challenges. As a Christian, it was nice to see her demonstrate her faith in all aspects of this sale, and even her follow through after the sale to ensure we were happy. I would definitely recommend her for both the new buyer/seller and the experienced. Less ... More
Response fromSue Prins
I really appreciate the kind words you wrote. Yes sometimes transactions come with drama when people are hard to work with for whatever reason. thanks for trusting me to keep things together. I appreciated your confidence in me and so glad we were able to keep it together.
Highly likely to recommend
05/29/2012
user7209629
Helped me buy home
I was impressed with the way Sue was always so flexible on times to spend with my husband and I. We work different hours all week long and Sue was able to always make time for us. She was always very honest about every home we walked into. If she didn't like something about a house, she told us right away and even told us what we could expect for any repairs that might be needed in the future. She has such a great personality and my husband and I clicked with her right away. We were first time home buyers and she baby stepped us through the process when we needed it. Will definitely call her if we need services in the future. Less ... More
Response fromSue Prins
Awe! What a nice post you wrote about your experience with me. Thanks you so much. I hope all is going well for you guys. Of all the homes we saw, you certainly chose the perfect one for the two of you. The neighborhood is awesome too! Blessings!
Highly likely to recommend
03/22/2012
k9maike
Listed and sold a home
Sue Listed and sold our home for $323,500 in a down market. Our home in SW Grand Rapids sold in July 2011. Here was my experience. I fancy myself as rather savvy in the real estate market, selling my previous three properties on my own. I have a friend who is a realtor that I've done another four transactions with. I've worked with an additional three realtors. This was by far my best experience. This time I had to sell a more expensive home and figured that I'd need the extra market exposure. Sue had sold a home a couple years ago in the neighborhood (and it was comparatively a "dog" of a house -- I was impressed that it sold). I picked out three top agents in GR and had them each over for a walk through. Since this was going to cost me 18 to 20 grand I shopped my realtors like I had money on the line! I picked high performers. Sue was head and shoulders above the other two in attention to detail, insightfulness, market research, and follow up. She was dead on for pricing, nearly exactly what I had estimated. Here is why I was very happy with Sue: 1. She is very thorough with research and pricing. Price your home wrong and it will stagnate -- or cost you dearly. 2. She followed up weekly. She had good suggestions, and was open to our suggestions. 3. Her sinage, flyers, marketing, and open houses were all helpful. 4. She is a people person. Her relationships with the other realtors, and clients who came through the open houses, really carried the ball down field. We always got feedback, she always followed up. I'm a very active participant and she was there every step of the way. 5. In the end we had two offers on the home and sold over asking price. She was willing to negotiate down to the pennies and always had our best interest in mind. 6. One of the reasons I considered her to start with was her activity in her church. She was ethical, honest, and didn't beat around the bush. Those qualities are priceless. I won't do business any other way. You shouldn't either. I know that the week I had interviewed she had clients that had just purchased a home in our price range. She also had sold something like 6 of her 9 listings in the previous month. I have friends who used her and also sold their home, not to mention the neighbor. I usually would advocate for doing my own real estate work, but Sue's tenacious nature would make even me rethink that stance. I've recommended her to other friends and would not hesitate to send my family or friends right to her doorstep. Mark M. Less ... More
Response fromSue Prins
This was such a thoughtful and specific review. I really appreciate that you noticed the specific ways I had been working hard for you to get the job done, and at the best price we could receive for your home. I was very appreciative and impressed by your own research when I came to the listing appointment. You had researched not only the market but other agents in the GR area. I felt blessed that you chose me to do the job and thoroughly enjoyed working with you and your sweet family. You all seemed to understand that working together as a team was going to help you get your home sold. By this I mean that your home was always prepared for the showings by being clean and tidy. You were all so flexible with showing appointments/ open houses and welcoming to the prospective buyers by the way you prepared your home. I am glad it was a good experience for you but I want you to know it was a great experience for me working with sellers like you. Warm Regards! Sue Less ... More
Likely to recommend
11/30/2011
EMLefevre
Helped me buy and sell homes
Sue was our listing agent for selling our first home. She provided extensive research and data regarding current market values allowing us to set a fair and competive price. She also assist in staging our home to increase buyer attraction. Sue also assisted us in the purchase of our second home. Her negoition skills with the seller were excellent. She knew when to push further and when to back off. We ended up with the home of our dreams at the price we were hoping for.
Response fromSue Prins
This was a very kind review. Negotiating is something I have my parents to thank for. They are both salespeople who taught me the importance of making sure my clients get the best deal and have their expectations met. I appreciate your confidence in me to help make it happen. All the best!!
Highly likely to recommend
10/21/2011
WesterLee
Helped me buy and sell homes
Sue was recommended by several friends and let me tell you that they were right! Sue is a dedicated real estate professional. She not only sold our house in a timely and effective manner but we were so impressed we bought our next house through her. We recommend Sue to all our friends and family. Working with a real estate agent is all about integrity and knowledge. Sue Prins has both. Without reservation I recommend Sue. She is a character person that you can count on. Sue is an excellent communicator and keeps you up to date on the local economy, what to expect, what you should do to prepare your home and so many more details to make your experience a positive one. Go with Sue Prins! Less ... More
Response fromSue Prins
Thank you for your kind words. I am so glad for having had the opportunity to work with such amazing people as you and your family are. I know you understand how important it is to me to make sure my clients are well cared for and well informed. Thanks for sharing about that. Although your home was lovely the way it was, I appreciated your taking my advice about some of the ways we could improve your homes appeal to a wider range of buyers. The things you guys did made a difference in how quickly it sold. Also thank you for trusting me again to represent you both in the purchase of your beautiful new home. You got a great deal and your new home definitely meets your needs and lifestyle. Very happy for you both. You have become the best of friends through our experiences together in real estate and that is what I love the most about my job!! All the best! Less ... More
Highly likely to recommend
10/20/2011
andreacampos
Helped me buy and sell homes
Sue, sold one of my houses and assisted me buying another one on a preatty bad market. I like that she said the truth about the market values, even when it hurts .She gave me her full atention and did not make me promises that she could not keep , she helped me with good market analises and was always there when i need it. She gave me feedback of every showing of the house which means a lot to me. If you know what people think when they see the house, you can try to make it better for the next showing. When we had an offer on the house and the inspection showed some problems, she had the contractor ready to go to fix the problem and not loose the offer. She was awesome! Less ... More
Response fromSue Prins
I am so glad were were able to sell your home but even happier when we were able to find you a great deal on a beautiful home when it came your time to purchase. I loved the fact that you trusted me to take good care of you in the process. Even more I value our great friendship that came from these experiences. Sue
Highly likely to recommend
10/19/2011
Movintoomuch
Helped me buy and sell homes
Our experience w/Sue Prins is one I LOVE to share w/others whether looking for a Realtor or Savvy business woman who can succeed with integrity. At a very stressful time in the life of our family, Sue Prins became our angel... She successfully listed and sold our high-end home in Saugatuck, MI within a matter of months in a very challenging real estate market. She provided expert knowledge to help us understand the current market, a hands on approach to excellent customer service, friendship and comfort during disappointing moments, and a creative; agressive marketing strategy to get the job done!! For the "in-depth" story, please continue reading & allow us to spare you the hard lessons we learned on ..... How choosing the right agent for your real estate needs makes all the difference between a good or bad experience and.... WHY??... Sue Prins is the woman for the job!!! In 2009 we were relocating from Saugatuck to Hudsonville and made the decision to buy & move into a home BEFORE our home in Saugatuck sold! Crazy idea at a time when the housing market was at an all-time low... especially for higher end homes. We started w/a local agency experienced in listing lakeshore homes.... After a few months of realtors not showing up for Open Houses, lights being left on throughout the home for days after showings, lack of feedback and service, we decided to try a new realtor. Good friends of ours referred us to Sue. They had recently worked w/Sue and enjoyed success in selling their home having three full-price offers within weeks of listing. In their minds she was hands down the best agent to get the job done especially in the current market. Energetic & ready, Sue went to work for us getting a very thorough market analysis of our area complete and aided us in bowing out gracefully from our contract w/the previous agency. One of Sue's strengths is being a straight shooter... giving honest and realistic feedback always backed by tangible facts through market analysis on listing price, updates needed, or changes needed to make the home more marketable.... As Sue would say, "you want your home to be the best deal out there". She was ready and willing to do whatever she could to aid in doing what she felt needed to be done.... always offering a positive "can-do" attitude with creative ideas. Sue was eager to list our home and get it sold!! Unfortunately, we were not as experienced, educated, or willing and made the mistake of getting a second opinion.... Choosing another local agency w/a widely known reputation for successfully listing & selling lakeshore homes, we were basically told what we wanted to hear... Beautiful home, no need for changes, and they let us set the listing price w/out any advice to the contrary... Again, our home just sat there.. little to no traffic, little to no feedback, little to no cooperation w/us on any marketing strategies... Basically .... No effort. THEN a lot line issue surfaced w/our neighbor. When we were not able to settle w/them on our own, the neighbor contacted our real estate agency w/out our knowledge to which they swiftly responded w/ a statement that they would not be involved in any legal disputes. We were on our own in getting the issue settled while carrying two mortgages! With no where and no one to turn to, I humbly called Sue. Within 30 mins. she had listened, researched, and provided me w/the answers I needed to move forward to resolve the issue and keep our home on the market. Needless to say, Sue was now the listing agent. She took over in June 2010 and SOLD the home in October 2010!! Since then Sue has listed and sold another home for us as well as negotiated the purchase of our new home in March 2011. She has become a dear friend admired by our family for her generous nature to family, friends, & community, love of life, and positive, solid work ethic.... You can't go wrong with Sue!! Less ... More
Response fromSue Prins
Wow, What a thoughtful and generous review. Thank you so much for these words Kellie. It means a lot to me. I remember all of your frustrations in trying to sell your home with the other agency. I felt bad that you were not getting the care and attention you and your home were deserving of. I can't thank you enough for remembering me and calling me when you were so ready to give up. It was such a blessing to me not only working at selling your homes and helping you purchase, but getting to know you and your special family so well. I am thankful most of all that we have become such great friends through the process. Sue Less ... More
Highly likely to recommend
09/17/2011
sdsc
Helped me buy and sell homes
Well what can I say... Sue Prins was and is the BEST !! My husband is a builder and we have moved 24 times, yes 24. Our previous agent retired so when we decided to list our last home we needed to search for a new agent. We went to several open houses in the area first to get a feel for some of the local agents. We then decided on 3 to come and evulate our last home. Our home was georgeous and Better Homes and Garden perfect, yet Sue still had a few suggestions for me, which I greatly appreciated. Sue worked very hard for us, great with communication and VERY fussy about the photos she put on line. Sue even came back to retake a few as the "lighting" was not just right in the first batch of pictures. Much to our suprise, we had 3 buyers in 5 days and got more than we were asking. This was largly due to the pictures and the way Sue described our home in the listing. We had planned to build again but a smaller home in the area came on the market so we also bought a home using Sue. Sue worked very hard to make the timing perfect so we could move our family from one home to the next without renting in-between. I have and will continue to sing praises in her name. Good Luck Buying or Selling ! Less ... More
Highly likely to recommend
09/16/2011
Roger Kelley
Helped me buy and sell homes
Sue Prins was our agent in selling our last home as well as for the purchase of our current residence. The house the Sue sold for us was in the $300,000 range. In other words, the hardest range of homes to sell in the current economy. Sue came through our home prior to listing it to see the home and make recommendations on how to properly stage the home. As soon as we hired her she was continually bringing prospective buyers through the home, having open houses at appropriate times, and following up with every person that walked through our home to see if they had any questions and to highlight why our home would be good for them. She sold this home in a few months and for fair market price. We were extremely satisfied with her. Once we knew that our home was sold, Sue immediately began helping us find a new home. She sat down with us to see what our needs and wants were. Where did we want to be? What style of home did we like? What amenities did we want? What was our budget? Once she had that information, she immediately began sending us prospective home listings. From these lists, we set up walk throughs. Sue was extremely patient and helpful. We had her show us approximately 85 homes in around 6 weeks!!! She never gave up or slowed down. She found us a home where we wanted it, with the amenities and acreage we wanted and within the budget we had. We HIGHLY recommend Sue Prins !!! She will work her tail off for you. Not only that, she will look out for you every step of the way. She will make sure that you are buying something with future saleability. She will negotiate your buying and selling prices diligently for you, and make sure that everything is in order with inspections or your new home so there are no surprises. Quit wasting time interviewing realtors. Hire Sue and get working on buying or selling your home!!! You will NOT be disappointed. Less ... More
Response fromSue Prins
I remember when I listed your home I was concerned that the housing market was continuing the downward spiral and your home was not in the best of price range for this kind of market. Thank you for trusting me as the real estate profession in the things we did to market your home and on price range. Because you were able to trust me and work with me towards making your home the stand out in your price range, together we did it!! I loved getting to know your family better through the process of selling and then buying. we had some fun times on our touring didn't we? I LOVE the home you ended up choosing. What a great buy!!! It fits your family perfectly. Sue Less ... More