Rachael Richards

10 years of work experience
HomeSmart Select
1345 East Chandler Blvd Suite 119
Phoenix, AZ, 85048
(480) 428-8597

Ratings & reviews (93)

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Highly likely to recommend
07/11/2014
panma6
Helped me buy home
We contacted the Rachael Richards Group and were put in touch with Annette Holmes who assisted us in purchasing our home long distance. She set up a portal so that we could view listings and assisted us every step of the way in a very patient and responsive manner. For every question and difficulty she had an answer or solution. A most pleasant, professional and outstanding experience. Could not ask for a better agent or agency.
Highly likely to recommend
07/10/2014
lluckey3
Listed and sold a home
The Rachael Richards group was great to work with! They were fast, responsive and knowledgeable! My home sold in 3 days!! I would definitely recommend them to anyone. Always kept me updated. Thanks once again!
Highly likely to recommend
07/04/2014
zuser20140528191908166
Listed and sold a home
Rachael's team was able to get my home under contract within 10 days after being listed with another agent for 6 months. The team was professional, experienced and responsive through the entire process. I will certainly use this team again.
Highly likely to recommend
06/18/2014
zuser20140618164234696
Listed and sold a home
Rachael Richards was spot on with her market analysis, and her staff were always just as friendly & accessible as Rachael. Family operated, everyone on her team pulled together to help get repairs done timely so that the house was ready for professional photos as soon as possible. Once on multiple listing, there were 5 offers the first weekend and the house was sold. Her staff guided me through the whole process from inspection to closing. She is the best!
Response fromRachael Richards
Thank you for your kind words regarding the friendliness and accessibility of The Rachael Richards Group staff. We feel having family on the staff just makes things even better for our clients. Thank you for listing and selling your home with us.
Highly likely to recommend
06/12/2014
zuser20140612103645984
Listed and sold a home
The people with the Rachael Richards group were very helpful and clear about what the selling process would be and what we would have to do. The free staging consultation showed us how we could use our current furniture and decorations to our best advantage. We wanted to sell our house sooner than later, and so they watched the market closely and advised us quickly on where the price should be to get foot traffic into our house. They kept in touch with us by phone and email, and we felt that they had things under control. I would definitely recommend their group. Less ... More
Response fromRachael Richards
Thank you for using The Rachael Richards Group. The free staging consult is valuable to our clients and its certainly enhances how your home shows to buyers. Your home was lovely and we enjoyed working with you in the marketing process through the close of escrow. Thank you for your business and thank you for recommending us.
Highly likely to recommend
06/12/2014
zuser20140612005035088
Listed and sold a home
Great marketing effort! Had listing with another agent for six months without an offer. Changed to Rachel and her team had a contract before the end of the first weekend they had the listing. Closing went according to plan and the team approach worked well to keep me informed. Be prepared to hear from the entire family. They have worked out a great system, and we were very happy with the entire process. A modern approach to a modern market. We would definitely use them again!
Response fromRachael Richards
Thank you for recognizing the "family" effort. We are prideful of our communication and service to our clients and thank you for noticing how well our systems work. We look forward to working with you again.
Highly likely to recommend
06/10/2014
zuser20140610184319078
Helped me buy home
Words cannot describe how lucky we were to work with Cameron from Rachel Richards realty. I would highly recommend him to everyone. I was a first time buyer and my fiancé was not but we were guided the whole way through this crazy process with such care and professionalism. Cameron understood the importance of getting us into the perfect house and followed up on ALL angles possible to ensure that we would be able to attain our new home. He not only got us our dream home, but he made the process very seamless. He kept us informed, educated us on the process, and continued to follow up with us. We can't thank him enough. Rachel Richards realty group and Cameron gave 110% throughout the entire process. He is all about integrity and excellence. Extremely detailed and patient and on top of all this, he is such a kind soul. I really can't imagine getting any better service than this. If you want to be part of a winning team, you can with Rachel Richards realty. They are undeniably the BEST at what they do. Less ... More
Response fromRachael Richards
Thank you for recommending Cameron and The Rachael Richards Group. We work hard and are happy you recognize our professionalism and integrity. We hope you continue to enjoy your dream home.
Highly likely to recommend
06/04/2014
TonyEconomou
Listed and sold a home
Phenomenal, organized, efficient! She just sold our Pecans home and I have 2 others listed. After years of dealing with sub-par realtors, I found one who looks out for my needs and not her own.
Response fromRachael Richards
We will continue to look out for your needs in getting your remaining homes sold. Thank you for using The Rachael Richards Group and we promise to work very hard to find a buyer for each home.
Highly likely to recommend
06/03/2014
zuser20140603140449500
Listed and sold a home
My brother and I had bought a fix and flip using a friend of ours as the Real Estate Agent/partner. We identified a property that we purchased and renovated. At that point the market began heating up so the timing couldn't have been better! Or so we thought! Our realtor friend kept trying to get us to purchase another home without selling the completed one. It quickly became evident that he was incompetent and it was costing us money every day sitting on our completed home. Thank God we got connected to Rachel! She came right out, took over, and had it sold in no time! We are huge fans! Don't use anyone else, friend neighbor, mother or brother. Do yourself a favor and call Rachel Richards : ) Less ... More
Response fromRachael Richards
We are happy to connected with the Rachael Richards Group as well. We take great pride in our work ethic and service to our clients. Thank you for recommending us.
Highly likely to recommend
05/20/2014
hayleywvalley
Helped me buy home
Our friends recommended Annette Holmes at the Rachael Richards Group to us and we've been very pleased with her expertise! She helped us navigate the home-buying process and seal the deal on an amazing house. As first time homebuyers, we were grateful to have her knowledge and guidance throughout the process. And she was really great about timely and personable communication, which was fantastic. Highly recommended!
Response fromRachael Richards
We truly enjoyed working with you in the purchase of your home. We are happy that you found an amazing home as a first time buyer. Please keep us in mind to your family and friends.
Highly likely to recommend
05/03/2014
bal barot
Helped me buy home
We are very happy with the service provided by real agent, Annette of Rachael Richards group. I recommend highly specifically for out of state residents or Canadian citizens to hire Rachael Richards group. You will be satisfied. We are happy and feel lucky that we chose Rachael Richards group. Thanks for everything.
Response fromRachael Richards
Thank you very much for reaching out to The Rachael Richards Group and Annette for the purchase of your home. We are happy you are satisfied with our services and hope you will remember us to any friends looking to buy a home in the Phoenix area.
Highly likely to recommend
04/29/2014
rkaga
Helped me buy home
Cameron McClellan from the Rachael Richards Group was extremely helpful in all phases of our new vacation home purchase. In particular he was able to assess the condition of the properties we had interest in great detail which gave us confidence in our purchase and which was very helpful in negotiating an excellent price. As we purchased the property while still in Canada, Cameron also went over and above to help take of certain matters that we were not able to complete ourselves. Cameron is very easy to work with, very accommodating, very responsive, and we highly recommend him and the Rachael Richards Group for anyone looking for a home in the Scottsdale area. Less ... More
Response fromRachael Richards
Thank you so very much for recommending The Rachael Richards Group and Cameron. We work very hard in providing excellent service to our clients and we are glad you recognize this. Please keep us in mind to any family or friends needing a great Realtor.
Highly likely to recommend
04/29/2014
sue schwartz
Listed and sold a home
Great results and a great team of people. They have someone handling every aspect so nothing gets missed! I'm out of town so they needed to handle move out of tenant, get bids and all repair work done, manage additional work to be done as a result of buyer's inspection, and handle the closing. Very successful. They are now handling a second rental home sale for me.
Response fromRachael Richards
Thank you for using The Rachael Richards Group to sell your two investment properties. We appreciate your business and are happy you are satisfied with our service. It takes extra effort in preparing rental properties for the market place and we are glad you recognize our work ethic in getting the job done. Thank you.
Highly likely to recommend
04/28/2014
garygroce
Helped me buy home
We picked a winner with the help of Marvin at Wells Fargo in choosing Rachael Richards Group. Especially Cameron a fellow Missourian. What a pleasure it was to work with him in buying this home. Sharon and I not only ended up with a great home we got it below the appraised price thanks to Cameron. We would recommend you without hesitation. Thanks again for making our dream come true. Thanks Cameron. Sharon & Gary Groce
Response fromRachael Richards
Thanks for your great recommendation, and for choosing The Rachael Richards Group and Cameron. We are happy that your found the perfect home and know that you are enjoying the wonderful Phoenix weather. We always appreciate referrals so please remember us to your family, coworkers and friends.
Highly likely to recommend
04/26/2014
user8410626
Listed and sold a home
I had listed my home multiple times in the past with another Realtor. Rachel and her team came in and got me listed, advertised and professionally listed. She had several viewings in the first week, and I had an acceptable offer within just weeks. I would highly recommend Rachel and her team to list YOUR property. Thanks again Rachael and team.
Response fromRachael Richards
Thank you for recommending Rachael Richards. Our marketing is very aggressive and "it shows" when we take a listing such as yours that has had numerous other agents attempt to sell it. We are glad we got the job done and ask that you remember us to your family, coworkers and friends in need of a Realtor.
Highly likely to recommend
04/21/2014
dap624
Helped me buy home
If you're looking to buy a home, I highly recommend working with Cameron at the Rachael Richards Group. Being new to town, I had no idea what real estate agency to go with, and contacted the Rachael Richards Group just based on their good reviews on websites such as these. I assure you, all of the positive stuff is correct! First, they're very responsive. Within hours of reaching out, Cameron gave me a call, and everything proceeded really quickly after that. We were connected with a broker the following day. By the following week, we had our prequalification and had bid on our first house. We closed a month and a half later. Second, they're relaxed and easy to communicate with. As first time homebuyers, we had no idea what to expect. Cameron laid out the timeline when we first spoke, and would give us the low down on what was going on during each step from bidding to inspection to appraisal to closing. He responded quickly to any questions or concerns we had. Finally, (and most importantly), they're good negotiators. We faced competition from all-cash buyers. Cameron developed a good rapport with the sellers' agents and worked with our lenders to show we were serious. We ended up winning bids on top choice houses and are now living in our dream house for less than we expected to pay! Less ... More
Response fromRachael Richards
Thank you for choosing The Rachael Richards Group and Cameron. We are glad that all the prior reviews assisted you in making your decision to go with us. Cameron is excellent with first time buyers and we are glad you recognize this. Please call us when you have any family or friends that need our services.
Highly likely to recommend
03/31/2014
user7176437
Helped me buy home
My husband and I were looking to buy a second home in Phoenix and how fortunate for us that we found Rachael Richards and Cameron McClellan. Cameron was awesome ,listened to what we wanted and showed us appropriate property, he was a pleasure to work with . We are enjoying our home and neighborhood very much We definitely recommend Rachael Richards and Cameron to family and friends and anyone who is looking to buy or sell property. Thank you Jonathan & Eunice Bromberg
Response fromRachael Richards
We are glad your experience with The Rachael Richards Group and Cameron was a positive one with a great outcome. Sounds like he assisted you in finding the perfect home through his hard work ethic and great listening skills. Thank you for your business and don't forget that we always appreciate referrals.
Highly likely to recommend
03/27/2014
user231488
Helped me buy and sell homes
I have worked with Rachael Richards and her team several times over the years, working both with Rachael directly as well as most recently with Cameron McClellen. They both provide exceptional service and have been consistently available to answer any questions or requests whether I was actively in the market or just needing some research. Rachael Richards Group will continue to be my go-to realty group for all my real estate buying and selling.
Response fromRachael Richards
We work hard in providing exceptional customer service and we thank you for taking the time to recognize this in your review of The Rachael Richards Group. Thank you for the opportunity to assist you in selling and purchasing a home. We are always here for all your real estate needs. No question is too small.
Highly likely to recommend
03/24/2014
user071378
Listed and sold a home
We needed to sell our home very quickly, and the Rachael Richards Group made it happen! From start to finish the RRG was excellent at communicating. Rachael sent extremely detailed documents demonstrating market value of our home, including current listings, recently sold homes in our neighborhood, etc. These resources were so well laid out, it gave us confidence in our list price. Immediately we had showings, lots of showings. Rachael Richards certainly knows how to bring the buyers. Within only a few weeks we received an offer we were very happy with and we closed with zero hiccups 6 weeks later! Everyone from the Rachael Richards Group is so kind, professional, knowledgeable, and sincere. We were very pleased with our experience and certainly feel confident recommending Rachael Richards to others. Less ... More
Response fromRachael Richards
We are happy you were pleased with your experience with The Rachael Richards Group. Selling a home is very stressful especially when small children are in the home. Thank you for keeping your beautiful 24/7. It was certainly a team effort and thank you for all your cooperation. We look forward to working with you again in the future.
Highly likely to recommend
03/18/2014
TimJefferies
Helped me buy home
The agent was Great, very friendly,and easy to talk too. Knew what problems to look for in the homes we were shown. Was always quick to respond to questions and showings. Kept us informed and up to date once we choose a house.
Response fromRachael Richards
Thank you for taking the time to write this review. We are glad you were satisfied with your transaction with The Rachael Richards Group. We will stay in touch and please know we are always here for all your future real estate needs.
Highly likely to recommend
03/04/2014
ChristinaHaydu
Helped me buy home
I purchased my home using the Rachael Richards Group. Annette Holmes from the Rachael Richards Group was my agent. As a first time home buyer, Annette and I worked together on the area I wanted and my needs in finding my perfect home. She set me up with a portal to review my desired homes and I was able to rank them. Annette only showed me properties that fit my needs, which was exactly what I wanted in my first home. She was always available when I needed her by phone or email to look at my desired properties. She explained the home buying process to me throughout the whole process. She was very knowledgeable, patient and understanding. She worked with me, and my lender to find me the home I have always wanted. I highly recommend the Rachael Richards Group and Annette Holmes as an agent. Less ... More
Response fromRachael Richards
Being a first time buyer can be very stressful and we are glad your experience with The Rachael Richards Group was a positive one. We hope you enjoy your home and look forward to staying in touch. Thank you so very much for allowing us to be your agent for your first home.
Highly likely to recommend
03/04/2014
user8311660
Helped me buy home
We used the Rachel Richards group when we relocated from Missouri to Arizona. Annette Holmes was our realtor and she was fabulous. I actually found her by comments posted on zillow while searching for homes in the Phoenix Arizona area. We had very few days to look for a home during our house hunting trip and Annette was organized as well as flexible while we figured out exactly what we wanted. I highly recommend Annette Holmes for your real estate needs. I consider her a friend as well as a real estate agent. Cheryl Dumas Less ... More
Response fromRachael Richards
Thank your for recommending The Rachael Richards Group on Zillow. We are glad you found "the right home" for your family using Annette. We look forward to a continued real estate relationship with you and please know we are here to answer any questions at anytime.
Highly likely to recommend
03/03/2014
user29282334
Helped me buy home
This is the second time I have used Rachael Richards Group and have had the same professional service each time. With Cameron McClellen as my agent, he made himself available, followed up promptly on my questions and concerns and kept me informed as to what to expect next in the plan. His advice was clear and always in my best interest. I would definitely refer Cameron to any of my friends and family members.
Response fromRachael Richards
Thank you for your loyalty, we are very grateful for the opportunity to assist you in the purchase of your most recent home. We take pride in giving exceptional service and appreciate you taking the time to recognize this with your review. Thank you.
Highly likely to recommend
01/28/2014
muttface0
Helped me buy home
I dealt with Annette from the Rachael Richards group and was very pleased! She was very knowledgeable about everything related to the home buying experience. Annette did not put pressure on us to buy, but instead gave us the information needed to make a knowledgeable decision. Buying a new home is a scary process, especially for someone who was as young as me and unsure of what the future holds. She was able to give us all the facts and assured that we were getting the best deal possible. I am happy with the home that i chose and feel that it is a perfect fit. Thank you Annette, and the Rachael Richards group for a great home buying experience. I would highly recommend them to anyone looking for a no pressure sales team that gets the job done. Less ... More
Response fromRachael Richards
We are thrilled your are happy with the home you chose and that you had a great buying experience with The Rachael Richards Group. Thank you for recommending us and for taking the time to write this review.
Highly likely to recommend
12/17/2013
clubgarcia
Listed and sold a home
This realtor and her team are exceptional! They know what they are doing. They are professional and attentive to every detail of the home buying and selling process. I highly recommend Rachael Richards and her team! I need to thank them for all their hard work and dedication to selling our house we couldn't have done it without them.
Response fromRachael Richards
We appreciate your response and thank you for noticing our hard work and dedication in marketing and selling your home. It was our pleasure, we enjoy the entire process from beginning to end and look forward to a continued relationship for all your real estate needs. Rachael
Highly likely to recommend
12/14/2013
JosephJoseph
Listed and sold a home
I sustain the Rachael Richards team. They are very talented professionals who will make selling a property smooth and simple. The Rachael Richards team will assist you every step in the process.
Response fromRachael Richards
Thank you so much, we are happy recognize the talent and hard work done by The Rachael Richards Group. We strive for the best possible customer service with communication being extremely important. We are glad you recommend out team. Rachael
Highly likely to recommend
12/13/2013
cristybone
Helped me buy home
Loved working with Annette from Rachael Richards Group. Will be using Annette in the future for all real estate sales and purchases. Appreciated the broker dealing with some issues on our purchase that we didn't know was happening until after the close of escrow. Very professional.
Response fromRachael Richards
We are glad you loved working with The Rachael Richards Group and Annette. We look forward to assisting you in all your real estate needs in the future. It's nice to know you appreciated the broker stepping when needed. Rachael
Highly likely to recommend
12/13/2013
user860654
Helped me buy home
We have worked with Annette Holmes at the Rachael Richards group twice in the past 2 years. She has successfully helped us to buy two properties in the Chandler-Tempe area. Annette is very knowledgeable about the local market and has guided us well with negotiations. She is always on top of her game, very prompt with responses and very effective with her work. Everybody at the Rachael Richards group has been great and I would highly recommend her team for any real estate work!
Response fromRachael Richards
Annette is an excellent agent, that is why I chose her to be on our team. Thank you for taking the time to recognize her along with The Rachael Richards Group. We look forward to working with you again in the future. Rachael
Highly likely to recommend
11/18/2013
leonanadj
Listed and sold a home
Great job, Annette and team! We were very pleased with her service, and are thrilled with how smoothly and quickly the whole process went. We highly recommend Rachel RIchards team!
Response fromRachael Richards
We are grateful you are pleased with The Rachael Richards Group and Annette. We strive for excellent service and are happy your transaction went smooth and quick. We look forward to working with you again. Rachael
Highly likely to recommend
11/13/2013
BarbStackhouse
Listed and sold a home
Everything was completed with Professionalism from every team member at Rachel Richards Group. Communication was prompt and complete. We live out of state so having someone with experience in this area was helpful. We are happy with our experience with selling our home.
Response fromRachael Richards
Working with out of state clients presents us with special challenges and we are happy you are satisfied with our communication and service. We enjoyed working with you as well and will be here for any future real estate needs. Thank you. Rachael
Highly likely to recommend
11/05/2013
cwood38
Helped me buy and sell homes
This was my 4th home buying/selling process with Rachel and her team and I have been extremely happy with them throughout all of the processes. They were always very attentive to all my needs and everyone on Rachel's team was helpful, excited, and energetic making for an enjoyable experience. The otherwise overwhelming process of buying/selling a home was made easy. I would highly recommend using Rachel and her team to anyone who wants expert market knowledge, negotiation skills, and the best possible home buying/selling experience. Less ... More
Response fromRachael Richards
We can not thank you enough for your great Zillow review. This truly helps our business and it was such a pleasure working with you again. We're truly grateful for your business and thrilled you're pleased with our team's service. Enjoy your new home and yard and do not be a stranger! Please feel free to pass our information to your friends and co-firefighters. We appreciate the referrals. Thank you so very much!
Highly likely to recommend
10/21/2013
user0481595
Listed and sold a home
We've worked with Rachael twice now, great experiences both times! She's a hard worker and gets things done. Whenever we had a stupid question to ask, her team was right there to help us out no matter how completely idiotic our concern was, and they did that over and over again. Praise doesn't get much higher than that in my book. Highly recommend.
Response fromRachael Richards
Thank you for recognizing our work ethic, we credit our success to our hard work and great service. We are grateful that you noticed and commented on this. No question is too small when it comes to the marketing and sale of your home. Thank you very much for posting this review.
Highly likely to recommend
10/04/2013
cyn34
Listed and sold a home
This was one of the most wonderful real estate experiences in our life. We have heard people say how much they enjoyed working with their real estate agent and never truly understood what that meant...until we Rachel. We have bought and sold quite a few homes over the years and have had fair to poor real estate agents. Rachel literally dazzled us with her expertise, knowledge and guidance. We truly didn't have to do anything in regard to the sell of our house. Rachel and her team are a well-oiled, synchronized machine. Working together as a team, there is constant attention to detail and questions are replied to promptly and accurately. Rachel is professional, polite, knowledgeable and attentive. The team offers every service to the customer. Being that we live out of town, we are limited to reach out to services to fix items for the sell of the home. Rachel's team arranged everything in a quick manner and did so cost effectively also. If you are looking to buy or sell, I encourage you to have Rachel and her team as your agent. You won't regret your decision. Our home sell was seamless and pain-free. Truly an absolute pleasure working with Rachel. Less ... More
Response fromRachael Richards
We are thrilled you were pleased with every aspect of your experience with The Rachael Richards Group. Our team puts forth a lot of effort in the marketing of our listings as well as the escrow process. We take take pride in our service and expertise. We are happy that you were satisfied with the entire experience. Thank you so very much for your review.
Highly likely to recommend
10/04/2013
user4503738
Listed and sold a home
I want to do this review for Rachael Group for awhile after our home sold. We had listed our home for 4 months with another agent. We had few offer but came in lower than we expected. So, we de-listed. Rachael called and said her team can sell our home with original price. The Rachael Group was very professional though out process. Best part is, home was within 7 days. Highly recommend the Rachael Group.
Response fromRachael Richards
We are happy you highly recommend The Rachael Richards Group and that you recognize the professionalism of the team. We work hard to get the highest possible price no matter what the market conditions. We are glad to be of assistance in negotiating you a great price after only 7 days on the market.
Highly likely to recommend
10/04/2013
user7183123
Listed and sold a home
Rachael and her team were great to work with. Our home sold quickly due to there marketing and negotiation skills. I would recommend the Rachael Richards team to family and friends.
Response fromRachael Richards
Thank you for recognizing our marketing and negotiating skills, they are fine tuned after years of experience and training. Please remember The Rachael Richards Group to all your family and friends, we always appreciate referrals.
Highly likely to recommend
10/03/2013
user1499514
Helped me buy home
I have to tell you that I truly stumbled across Annette when I inquired about a house I saw via Zillow. At the time I knew I wanted to buy a house but I wasn't even sure if I would qualify. I am a single parent who has spent years getting on my feet financially and trying to build credit. When Annette responded to my initial inquiry I then explained a bit of my situation to her. She pointed me in the right direction to find out what I would qualify for and she has been consistently helpful the entire way through this process. I had so many people tell me to use their agent, but I refused based upon how helpful she was just in response to my initial questions. I told them all that I wanted to follow through with Annette because she had already earned my trust, and she continued to do so the whole way through. After the first few viewings she started to pick up on what I was looking for and we even had several laughs along the way. Between her and the team, as excited and nervous as I am right now, this has been a very positive experience for me. I will be happy to refer anyone to Annette and your team anytime. I am so happy to have finally reached this point in my life, and I am so happy I stumbled across Annette and The Rachel Richards Group. Less ... More
Response fromRachael Richards
We are also happy you found Annette and The Rachael Richards Group on Zillow. We think that we offer the best possible service and your review is a testimony to that. We hope you are enjoying your home. Thank you very much.
Highly likely to recommend
10/02/2013
user3726476
Listed and sold a home
From the day that we put the house in the market, it was a team effort on Rachael Richards team. We were amazed at how fast we got offers. And so local knowledge, process expertise, responsiveness and negotiation skills they all fit Rachael Richards team. Five stars on all four. Special thanks to Ms. Underwood.
Response fromRachael Richards
The Rachael Richards Group is very grateful for the opportunity to sell your home and we are happy the process went well. Please let all your family and friends know about us, we promise to take great care of anyone you refer to The Rachael Richards Group. Thank you so much
Highly likely to recommend
09/26/2013
user5442601
Helped me buy home
I have sold one home and purchased two homes with Rachael's group. I wouldn't ever have dreamed of going to anyone else!! I LOVE working with Rachael, Rhonda, and Cameron. Their level of service is consistently outstanding and this is why they have earned my loyalty.
Response fromRachael Richards
It is such a pleasure to hear your nice comments about our team. We strive to give the best possible service to our clients. Thank you for your loyalty and we are happy that our level of service met your expectations.
Highly likely to recommend
09/15/2013
user72667950
Listed and sold a home
We had a wonderful experience selling our home, thanks to Rachael and her group. They made us feel very comfortable, contacting us every step of the way. They were always easy to get a hold of, and extremely prompt with their responses. Their efficiency helped us sell our home in record time. We couldn't be happier!
Response fromRachael Richards
It was a two way street, we truly enjoyed working with you during the marketing and escrow process. Thank you for your many kind words, it is always our pleasure to receive such nice comments about The Rachael Richard Group. Please let your family and friends know about us. We are grateful for your business, thank you.
Highly likely to recommend
08/30/2013
user68032227
Helped me buy home
They help us to sell our condo in Scottsdale and 1.5 week later we bought a house. We had some hiccups but they fixed them right away. Her buyer agent was so much fun to work with. We are still watching the house market. Hopefully we will work together again! Thank you!
Response fromRachael Richards
Thank you for giving us high marks, we take great pride in being problem solvers during the process of buying and selling a home and we are happy we were able overcome some issues during your escrow. We look forward to working with you again in the future. Thank you so very much.
Highly likely to recommend
08/21/2013
user20239176
Listed and sold a home
The Rachael Richards group was great to work with. They knew the market and made sure that my home was shown to its best. They kept me informed every step of the way. I had multiple offers and sold my home for over the asking price.
Response fromRachael Richards
Thank you so much, we are happy that our service met you level of expectation. It was our pleasure working with you the entire process from marketing to the close of escrow. Thank you for taking the time to write a review for The Rachael Richards Group.
Highly likely to recommend
07/22/2013
user17316331
Listed and sold a home
This was our first home sale and we were a bit anxious. We live out of state and needed to arrange for painting, carpet and some repairs for our Chandler, AZ property. Rachael's team arranged a few contractors for us. We had an excellent offer within 24 hours of putting the house on the market, followed by several more full price or better offers, all within less than a week. We closed without incident and never had to visit the property. Throughout the process we had communication with five people from Rachael's team. I interviewed six or seven agents before selecting Rachael and I'm happy to report it was the right decision. One of the things that hooked me was persistence, drive and positive attitude. I would recommend the Rachael Richards Team to anyone. Less ... More
Response fromRachael Richards
We are also glad you chose The Rachael Richards Group to sell you home. We take great pride in communicating with our clients through out the entire process from marketing to escrow to closing. Your comments about having persistence, drive and positive attitude are what we live by in this business. Thank you so very much, we are glad you are happy with our team.
Highly likely to recommend
07/02/2013
user2508572
Listed and sold a home
I was a little hesitant when it was time to sell my first home. I had never done that before and was a novice. I did a lot of research in finding a great realtor. I had a few realtors that I was going to interview with a long list of questions I was told to ask. Rachael blew me away. She has every quality necessary to be a successful realtor. It was evident right away that she is strong, confident, knowledgeable, and really tech savvy. She was up to date of all the ways she can utilize technology to get your place to sell fast. She answered all my questions without missing a beat. I cancelled my meetings with the other realtors and hired her. It was a great decision since my house sold right away with the assistance of her team. They are really communicative, which I appreciate. They respond quickly to calls, texts, and emails. I have referred Rachael out to two other people who have also had excellent experiences. If you want a trustworthy, extremely competent, and a realtor who is on top of it, call these people. Less ... More
Response fromRachael Richards
It was indeed our pleasure to assist you in getting your home sold. Thank you for this opportunity and we are happy for the great outcome. Please keep The Rachael Richards Group in mind to all your family and friends. We always appreciate referrals.
Highly likely to recommend
06/12/2013
edwin.h
Listed and sold a home
We loved working with the Rachael Richards Group when selling our home. They are professional and they communicated with us effectively at every step. We sold our home in record time. I highly recommend The Rachael Richards Group.
Response fromRachael Richards
Thank you so much for your recommendation. It was our pleasure assisting you in the sale of your home. We work hard to provide the best service possible, it is nice to be appreciated. Thank you.
Highly likely to recommend
06/01/2013
user92168371
Helped me buy home
We worked with Annette Holmes of the Rachel Richards Group and she made the journey with us on the roller coaster ride of new home purchase. We were living in Australia when we first started working with Annette and despite the distance, time zone difference and the fact that it took seven months for us to move to Phoenix to start serious house hunting, she made herself available as though we were living locally. We have nothing but praise for Annette's professionalism, diligence and responsiveness. Less ... More
Response fromRachael Richards
Thank you so much! You were an absolute pleasure to work with! Sincerely, Annette Holmes
Highly likely to recommend
05/31/2013
user9660923
Helped me buy and sell homes
We were so impressed with the professional advice we received from the Rachael Richards team and the immediate communication in all facets of the sale that we also hired them to assist us in finding a new home. Our thanks for a job well done to Rachael, Rhonda, Ben, and Cameron McClellan, who is a super star. We are convinced they are the best in their field. We highly recommend them.
Response fromRachael Richards
Thank you for taking the time to write about The Rachael Richards Group. We are very grateful for the opportunity to work with you in selling your home and in finding a new home. If you or your family ever need our real estate services again, give us a call.
Highly likely to recommend
05/22/2013
user1884151
None. We connected, but it did not work out.
Rachael and her team were very helpful helping me get to know the area. She answered all of my questions. Rachael was very professional. She sent me to all kinds of homes to look at. We didn't end up buying at the time but we are happy with the time we spend with her.
Highly likely to recommend
04/14/2013
user7330331
Listed and sold a home
We had previously tried to sell our house years ago with no success due to a terrible agent, so when we went to sell it again we were extremely picky and had high expectations of our agent. I remembered that Rachael had previously sold numerous homes in our community and knew that she had to be our agent this time around. I was not disappointed. Rachael sold our house in Chandler very quickly. She is extremely familiar with the area and is absolutely wonderful. Rachael and her team respond very quickly and take the time to explain every step of the process. I highly recommend her. Less ... More
Highly likely to recommend
03/31/2013
user08043633
Listed and sold a home
We just bought a condo in Mesa, AZ and couldn't be happier with the Rachael Richards Group! Annette Holmes was our agent and worked very hard for us. They are a good group to be involved with and they are #1 at negotiation skills! We would recommend them in a heartbeat! Thanks gals, for all you did for us! Dick & Sally Malchow
Response fromRachael Richards
Thank you so much. It was our pleasure to be of service to you and we are very grateful for your business.
Highly likely to recommend
03/24/2013
tsbarrett
Listed and sold a home
Are you considering listing your home on the market? The Rachael Richards Group is sure to prove itself as an asset to you during the entire process, beginning to end. Unfortunately, we had our home on the market for 90 days with an agency that did not truly know the market trends or the proper ways to market a home. Once we met Rachael Richards and talked with some of her support team, we knew they were the team for us. Their business model is such that the entire office staff is there to assist you. If, by chance, they cannot immediately answer any question you may have, they find the answer and return your call. Within the first week ( five days), we had 17 showings of our home and four offers submitted. We were thrilled to be able to accept an offer above our asking price within the first week!! Needless to say, if we ever need to buy or sell a home in the valley again, we will be using the Rachael Richards team without a doubt. We are beyond thankful to have had Rachael on our side!! Less ... More
Response fromRachael Richards
Thank you for your kind words, we are happy our service met your expectations.
Highly likely to recommend
03/20/2013
user5304121
Listed and sold a home
This is the second house that Rachael has sold for me. I've worked with other realtors from across the country, and Rachael's group has the knowledge, experience, responsiveness, and marketing strategy that always exceeds my expectations. They will continue to be my "go to" real estate professionals in the Phoenix market. Eric and Robin
Response fromRachael Richards
We are grateful for the opportunity to market and sell your home. We wish you the best at your new location.
Highly likely to recommend
02/20/2013
user0144234
Listed and sold a home
After having my mothers home on the market for 6 months with another realtor with no good offers, we listed with the Rachel Richard group on Jan. 10th and had a full cash offer within one week. Both my mother and I were very impressed with the marketing of the home and the fast results. All the people we dealt with were very knowledgeable and helpful. I would recommed this group to anyone I know who wants to sell or buy a home.
Response fromRachael Richards
Thank you so very much, we are happy our service met your expectations.
Highly likely to recommend
01/28/2013
user5493552
Showed me homes
I feel Rachael Richards went beyond my expectations when I met with her and her team. Rachael's associate, Annette Holmes showed me several homes in my area of interest. She also gave some great insites for reselling a foreclosure home that I had. I would recommend to anyone selling a home or looking for one to call the The Richards Group.
Response fromRachael Richards
We appreciate the opportunity to work with you in finding a home for you and thank you for taking the time to write a nice Zillow review.
Highly likely to recommend
01/14/2013
user0214718
Listed and sold a home
I was very impressed with Rachael and her team. They were able to succeed with my transaction, where other agents were not able to. I am very happy to have it behind me and I have her team to thank for it.
Highly likely to recommend
01/09/2013
user0392681
Helped me buy home
Rachael has closed 5 properties for me and the experiences have been excellent. Rachael is conscientious, knowledgeable and is always on top of the transaction.
Highly likely to recommend
12/23/2012
user5320828
Helped me buy and sell homes
I used Rachael for both the selling and purchasing of homes twice and wouldn't consider using anybody else. She has also done the same for my daughter and they were also very impressed with her service. She is very proactive and keeps you informed and in the loop at all times. Rachael and her team are always available whenever you need them.
Highly likely to recommend
12/21/2012
DaveAllen3
Listed and sold a home
In 2005 for the first time ever A Reator(Rachael)knocked on my door and asked for my business. Having been in sales in the Phoenix area for forty years it impressed me that she had the drive to succeed and an unbelievable amount of enthusiasm. She sold that house in thirty five days at a very good price and with none of the usual drama involved in most real estate deals. Since that transaction she helped me with two other buys and sells and I have referred her and her company to all of my friends and got many Thank You's in return. Dave Allen Less ... More
Highly likely to recommend
12/21/2012
artyjay4
Helped me buy home
I have purchased 2 homes from Rachael. The first was for my primary residence in 2010 and the 2nd was a short sale investment property in 2011. In addition, she also helped direct me to a commercail property as well. I would highly reccomend Rachael and her team to anyone who is looking to buy or sell real estate in Arizona. My experiances were nothing short of exceptional from the early stages of looking, financing, the closing and even helping me with a warranty issue months after I purchased a home. I have found my Arizona realtor, Rachael will represent me in all my purchases and sales going forward. Arthur Miller - Ahwatukee Less ... More
Maybe recommend
12/17/2012
user3925486
Listed and sold a home
We did get our home sold and were happy about that. Our rating is "average" because it was confusing having several different people on the team so were not sure which person to contact. We have always had single agents. They were polite and informative, however, when we did have questions.
Highly likely to recommend
11/15/2012
JPKinyon
Listed and sold a home
I moved away from AZ in 2008 and left my house as a rental property. When my long term renters suddenly decided to move I was left trying to get my house sold from across country. I read a one of Rachael's many positive reviews on Zillow and decided to give her a call to see how she would help me get my house sold. Rachael called me with in minutes of me leaving a message and had critical data sent to me very quickly. We agreed on a competitive price and with in 48 hours of my house listed on MLS I had double digit offers with many over the asking price. Rachael and her team were professional, quick communicators, and always friendly. Less ... More
Highly likely to recommend
09/14/2012
user1223957
Listed and sold a home
Very knowledgeable in the Short Sale process. Made it very easy for me at a very stressful time in my life. I would highly recommend this team for any future Buy/Sell needs.
Highly likely to recommend
08/16/2012
user5815881
Listed and sold a home
I am extremely pleased with the professional service Rachael Richards and her team provided with the sale of my house. From the professional photos show casing my house to their courteous service and knowledge, it made the process stress free and smooth from start to finish. Thank you Rachael, it?s been a pleasure working with you.
Response fromRachael Richards
We are so appreciative of the opportunity to market and sell your home. Thank you so very much and please stay in touch.
Highly likely to recommend
07/26/2012
Andrea.Ready
Listed and sold a home
Rachel and her team at HomeSmart Select did an amazing job selling my house in a timely manner. They were very responsive and supportive during the entire process, providing much needed relief during what is typically a stressful life event. I have recommended Rachel and her team to family members, who went on to do business with her, and they were equally impressed with her services. I would highly suggest Rachel to anyone looking to buy or sell a home in the Phoenix metropolitan area.
Response fromRachael Richards
Thank you so very much Andrea. Please let us know if we can be of service to you or any family or friends in the future. Best of luck to you. Rachael
Highly likely to recommend
07/22/2012
user688616
Helped me buy home
Cameron McClellan from the Rachel Richards Group is a true professional. Cameron always had an answer for me when I came to him for advice. Competent and reliable, Cameron put far more effort into the purchase of my new property than I did as the buyer. He did this work with modest grace as though I was his most important client when I know that wasn't the case. I'm already looking for the next property with Cameron and trust him more like a business partner than a real estate agent. I've already recommended Cameron to others and will continue doing so. Less ... More
Highly likely to recommend
07/21/2012
user566484
Helped me buy home
Annette Holmes was my agent and she was terrific. She spent a awful lot of time patience with me. She never pushed , which I appreciated a great deal. Annette knew what she was doing. Any questions I had, no matter how dumb, she was "Johnny on the spot" with an answer. If any of my friends or family were looking for a great realtor I would definitly recommend Annette.
Highly likely to recommend
07/19/2012
user7945672
Listed and sold a home
We recently had 2 transactions with the Rachel Richards Group. they are wonderful to work with. Both Transactions went smoothly. Even when issues came up with the transactions, they were on top of the problem and resolved it quickly. We look forward to working with them again in the future.
Highly likely to recommend
05/31/2012
user2705930
Helped me buy home
Working with Rachael Richards, Ben Quillinan, and Cameron McLelland on the purchases of both of our homes over the past few years has been a truly positive experience. Throughout the most recent process, my wife and I had very specific parameters which we were looking to meet in a new home. Yet, they always seemed to find us options. Once we finally settled on a home, specifically Cameron McClelland, guided us through a complicated purchase process. With his experience and with the contacts that the Rachael Richards Group has set up in the industry (appraisals, inspection, lending, etc.), we were guided towards the deals that made the most sense for us and were guided away from any pitfalls. We truly felt that we had a "Team of Professionals" handling our needs. Less ... More
Highly likely to recommend
05/31/2012
user524016
Listed and sold a home
Working with The Rachel Richards team was a wonderful experience. We had an offer within three days of listing the home on mls and we were able to close within 60 days. Although the short sale process is not without bumps, I was impressed with the communication I received weekly from Rachel?s' marketing team. I knew how many times our home was shown and the feedback from each showing. Rachel has an impressive marketing program and I would definitely use their services again in the future.
Highly likely to recommend
05/30/2012
user5342760
Helped me buy home
Annette Holmes was our agent from Rachael Richards and she was fantastic. Her responsiveness, knowledge, and patience with my wife and I as we approached buying our first home together was exemplary. She pointed out positives and negatives in each home we viewed but never gave us any kind of hard sell, which I appreciated a great deal. Most important of all, she knew the market and she knew the areas where my wife and I were looking to purchase. Having your finger on the pulse of the market is huge - and because Annette knew what she was doing, we found an amazing home and had an accepted offer much faster than we anticipated. If any of my friends or family were looking for an excellent realtor I would have them call Annette immediately. Thanks Annette! Less ... More
Highly likely to recommend
05/30/2012
user7069568
Helped me buy home
The moment I contacted my Agent Annette Holmes I immediately knew I had someone with expert real estate experience. She asked the right questions and I instantly received information about homes for sale in Phoenix. Considering I lived in another state it never handicapped all the information I needed to know. My short trips to Phoenix were well planned and informative and ended with me buying a home. The closing was efficient and well managed. I would recommend her to anyone interested in buying a home or needing real estate information. Less ... More
Highly likely to recommend
02/28/2012
user825895
Listed and sold a home
I live in Maryland and was trying to sale my father home after he died I was tried of the person who said they was trying to sale the home but nothing never happen for three mo. so I said I am sorry I am going to find someone else. So by me living is MD that was hard to do. So I went on the internet and found the how people was talking about Rachael Richard in AZ. so I said to myself why not so I called her and she was so nice and understanding and guest what my house had a contract in two days. God Best her . Brenda Woodard in Clinton MD. Less ... More
Highly likely to recommend
02/28/2012
gmhmd
Helped me buy home
Cameron and the Rachel Richards group helped me with what turned out to be a challenging buy. They did an excellent job in protecting my interests in getting me in to the right home for me! I have no hesitation in giving them an excellent recommendation!
Highly likely to recommend
02/17/2012
user94635
Listed and sold a home
I happened to meet an investor couple (husband and wife) who have utilized the expertise of Rachael Richards and her team several times as their Buying and Listing Agent. They highly recommended that I contact Rachael to assist my wife and me with the sale of our home. Our house was in Foreclosure and my wife and I hoped to sell it short as a preferred option taking advantage of the HAFA Program. From the first conversation I had with Rachael about our situation, her professionailism and expertise became immediately obvious. What also became surprisingly clear was her compassion for our circumstances. My wife and I are disabled. Rachael, her husband Ben and their team went way above and beyond the level of service to us that we could have expected. For example, Ben (Rachael's husband) traveled about thirty miles to bring a packet of information to us which provided a complete, detailed overview about the process of the Short Sale and information about Rachael's Team and family as a way of introducing themselves to us and educating us about the options available. Ben also came prepared to take photos of our home. However, as the time for our appointment with Ben grew closer, my wife's condition became worse and she was unable to participate in my discussion with Ben. My wife asked for another meeting before signing the listing agreement and beforte taking pictures. Ben's response was to affirm that he would be happy to reschedule an appointment. Rather than convey frustration about my wife's request for Ben to come back, Ben's graciousness and compassion was expressed to us. When Rachael and Ben assured us that their intention was to 'serve us,' they demonstrated it countless times. Everything about their approach was professional and of top quality, from the high quality of their folders to their information fliers and cards. When I called or texted Ben and Rachael, they consistently returned my calls and texts in a timely manner. This degree of responsiveness was impressive. Other members of their team conveyed the same consideration and respectfulness to my wife and me. Rachael's team is a family group and each team member demonstrated expertise in their particular role. They were all responsive, knowledgable and skillful. We were skillfully guided through the entire Short Sale process, which resulted in a positive successful outcome! The couple who handled negotiating directly with the bank (Tony and Carolina Chard) did a fabulous job for us too. My wife and I have purchased and sold four properties during our life together. Without a doubt, Rachael and her team were the best in every category of comparison. We could not be happier! Rachael's team will be the only team I will refer others to contact! My wife's sister and her husband retired from a career in Real Estate. They recently moved from NM to AZ. They were so impressed with the way that Rachael and her team served us, that they contacted Rachael and Ben to request their assistance in purchasing a home! Less ... More
Highly likely to recommend
02/16/2012
user925886
Listed and sold a home
The Rachael Richards group was very good to work with. The real estate team treated us with professionalism. After talking with Tony, the negotiator, we felt confident that he would take care of the details and be a great asset. Choosing a realtor to represent your interests is a very important and potentially costly decision. I recommend this group without reservation! I give Rachael Richard and her comprehensive TEAM 6 STARS!!! Thank You
Highly likely to recommend
02/15/2012
Mom Lynn
Listed and sold a home
Rachael, your presentation(s) are extraordinary! My wife and I discovered you and your team by a very satisfied customer. As soon as our house was listed on a foreclosure auction sale, we received probably thirty five letters and cards from Realtors and investors. We were directed by one investor who ALWAYS uses your services and encouraged me to contact you and so I did. Your family team's business is obviously founded and grounded by the essential values of integrity and professionalism. I am pleased to enthusiastically refer you and your team to everyone I know who has real estate needs. Please thank your whole team for creating a great experience for my wife and me! Phillip and Lil Rice Less ... More
Highly likely to recommend
01/21/2012
kmmoore4157
Listed and sold a home
Rachael contacted me a few months ago about putting our home up for sale via short sale. We had moved out of the home well over a year ago because I had taken a position in California. My lender had been toying with us for over a year on a loan modification and frankley my wife and I were worn out over the situation and ready to move on. We were content to have the lender just forclose. Rachael explained to me the benefits of a short sale especially to my credit. I was scepticle at first and was not willing to put out another dime, we had already lost $150,000. After I was assured that we would be paying no fees and gained confidence in Rachael's marketing stratigy I decided to give Rachael's team a go. In hind sight I must say it is one of the better decisions I have made in the last couple of years. Rachael and her team provided excellent service from just keeping in touch with me, being problem solvers and professionally negotiating the sale. I would recommend Rachael and her team to anyone, they did a fantastic job Kevin M Moore Less ... More
Highly likely to recommend
01/15/2012
Bill Ma
Listed and sold a home
HAd a hard sale in this economic time's , even thou the first offer pulled out we had a back up offer that seems to be going smoothly. Every-time i called the Richards group they responded right away or contacted me within the next business day to answer my question. Thank you to the Richards realty
Highly likely to recommend
01/13/2012
dreamer656
Listed and sold a home
Rachel richards listed my house for sale and within 2 months, the house has been sold and gone through closing. The professionalism of Rachel and her team is outstanding. My property was listed in several places other than the standard MLS so many showings happened. Follow up and weekly updates kept me informed at all times as to what was going on with the sale and closing of my home. i recommend Rachel Richard Group to anyone who wants their house sold.
Highly likely to recommend
12/13/2011
lsiaki
Listed and sold a home
I had a very tough short sale, Rachel and her team treated me with such respect and kindness in a very tough time. It was a very long process but, I was always updated and kept in the loop. If you have a house that you think will never sell give Rachel and her team a crack at it!
Highly likely to recommend
10/26/2011
TRKsuncity
Helped me buy and sell homes
A great source of local trends and pricing. Knowledge is provided by a team vs one agent. Good commincation on the deal and its progress during the process.
Highly likely to recommend
10/25/2011
RickyAv
Helped me buy home
Our real estate agent was Annette Holmes who works with the Rachael Richards group. After looking at a few houses we had our hearts set on a short-sale home in the Ahwatukee Foothills which Annette helped us to find. It was our first time buying so we had plenty of questions and concerns for her! Annette made sure to explain every step of the process with us and helped us through thick and thin. After some talks we made our offer on August 1 and eventually received the keys on October 21 (pretty fast for a short sale?). We probably spent half the time waiting to hear from the bank for acceptance of our offer, and the other half waiting to have our loan approved. Annette did a great job making sure we were always ahead of schedule and we ended up closing several weeks before the close of escrow thanks to her and our Mortgage broker (Patrick Gavin w/ Guaranteed Rate). We communicated primarily via phone and e-mail and we never had any difficulty contacting Annette. I believe that some of the most important factors in an agent are finding someone that you can trust and someone that you can always reach; Annette was amazing and we can't recommend her enough. Less ... More
Highly likely to recommend
10/25/2011
jeannewoz
Helped me buy home
Our agent, Annnette Holmes, was very responsive to our questions and her availability for showings was terrific. When she had to go out of town for a couple days she made sure people were available in her office to help and she even called us back on her vacation. We could not have asked for more of her.
Highly likely to recommend
10/24/2011
teraclone
Helped me buy home
We bought our first home through Rachael Richards working with Annette Holmes this year, everything worked out really well! She was patient and very accommodating to our schedule as well, as we were pretty specific as to what we were looking for. A really nice aspect to working with Annette also was that she wasn't afraid to point out flaws(that we didn't see) and/or just flat out tell us that she didn't think a home was the best match for us. Most importantly, she always did what she said she would, which is the most you can ask from anyone doing a job for you. In brief, a team of really nice people, would definitely recommend! Less ... More
Highly likely to recommend
09/18/2011
knelsonwright
Helped me buy home
We live in Southern California, and contacted Rachael Richards Realty Group when we decided to look for a condo in the Phoenix/Scottsdale area. We were assigned to one of their agents, Annette Holmes, who showed us a number of properties. Annette proved to simply be the best we could possibly have hoped for in a real estate agent. She is professional, dedicated, determined, and very pleasant to work with. We had very specific requirements in a property to purchase, and Annette was relentless and determined to find exactly the right property for us. We knew almost nothing about the area and Annette spent countless hours helping us become familiar with various communities, while always considering our priorities and preferences. After a successful purchase, which Annette handled with exceptional courtesy and professionalism, she has continued to guide and support us with excellent referrals; including an outstanding home inspector for the purchase, and other references post-purchase (locksmith, electrician, etc.). We have purchased properties in both California and Arizona, and feel very strongly that Annette Holmes is simply the best. Less ... More
Highly likely to recommend
07/19/2011
doverstreet
Helped me buy home
We worked with Annette Holmes, a buyer's agent in the Rachael Richards group. She was very easy to work with. Both me and my fiance sometimes work long hours or have odd schedules and Annette was willing to fit around our schedule and get our searching done quickly and efficiently. We offered on one short sale, one foreclosure, and one conventional sale, and it was clear from our experience that Annette knew the ins and outs of all three. I had a lot of questions throughout the process and Annette was great at providing the answers. She was very good at listening to our needs and also providing feedback for areas we did not understand very well. Everything in our process was done thoroughly and fast--we went from meeting with Annette for the first time, making 3 offers, looking at about 20 homes, all the way to closing in about 6 weeks. We would highly recommend Annette to anyone looking to buy a home in the Chandler/Ahwatukee/South Tempe areas. Less ... More
Highly likely to recommend
06/09/2011
temeko
Helped me buy and sell homes
Rachael and her team of professional assistants did a materful job of getting me into the best situation for me. I had experienced over a year of frustration trying to sell my home with another real estate agent and Rachael came in and agressively promoted my home to potential buyers in a market that I was told was just too tough to sell the house for what I felt was a fair price. In less than three months I had a couple of offers that resulted in the sale of my home. Following the sale of my home, I needed to find a new home that would fit my needs better. I was very specific in what I was looking for including price, location and accommodations. Rachael and her staff worked to find me exactly what I was looking for. The complete process of selling and buying a house in the current market situation was a smooth transition and Rachael does not miss any details. The most important quality that I admire about Rachael is that she listened to what I wanted and advised me based on my goals. I never felt that I was being manipulated into making a decision that was not in my best interest. I put the pressure on Rachael to get me what I wanted and not the other way around. I would definately recommend Rachael to get you the results that you deserve.. Less ... More
Highly likely to recommend
04/20/2011
Uoaks
Listed and sold a home
If you want to sell your house in the current Phoenix market (or any market, actually), hire Rachael. She got it done for us quickly and at a fair price. My husband and I have sold 7 houses over the years and by far Rachael has done the most to market our house. Hire Rachael. She knows what to do. She also offers staging help at no extra cost to you.
Highly likely to recommend
04/14/2011
jschott28
Listed and sold a home
I had my house on the market for 6 months with a different agent. I switched and listed it with Rachael Richards and we got an offer within a few weeks. Rachael and her team have been there for us through every step in the process, and have been excellent at answering all of my questions and addressing all of my concerns. I am so glad we were able to work with Rachael, it has made this process very positive for us. If you want your house sold quickly, professionally, and with excellent service you need to call Rachael Richards Less ... More
Highly likely to recommend
04/14/2011
kdmontez
Helped me buy and sell homes
Results driven, ethical, hard-working, pleasant, & personable. These are just a few words I can use to describe Rachael Richards. We met her while she was going door to door looking to see if anyone in the neighborhood was looking to sell their home. A client of hers wanted to move into our specific neighborhood and there were no homes for sale in the neighborhood at the time. That told us all we needed to know and we were sure to utilize Rachael for our next purchase. We also utilized her services when it came time to sell. She worked very hard on the sale of our home for months. There were some challenging moments, but she always kept a positive attitude and made sure we were well taken care of. I have referred multiple people to Rachael, will continue to do so, and will not hesitate to utilize her services for our next Real Estate transaction. Less ... More
Highly likely to recommend
03/22/2011
CISR
Helped me buy and sell homes
One of my co-workers referred me to Rachael. She helped him sell his house near the bottom of the market. Rachael has a fantastic team that helped me sell my home at the bottom of the market and purchase the home I'll live in for the rest of my life! I feel like Rachael and her team WORKED to help me sell and purchase my homes. Racheal certainly understands that doing a great job for her clients results in a growing business. I was referred to her because she was great for my co-worker, and I have referred others to her because she did a great job for me. I would recommend her to anyone. Less ... More