Kimberly Austin

12 years of work experience
ERA Herman Group Real Estate
201 Columbine Street, #300
Denver, CO, 80206
(720) 324-7658

Ratings & reviews (45)

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Highly likely to recommend
07/09/2014
shelleyannbaker
Helped me buy home
We had a wonderful experience using Kimberly Austin as our realtor. We moved from the "East Coast" to Colorado and Kimberly found the "perfect" house for our needs. Kimberly is full of energy and extremely knowledgeable of the CO real estate market. She immediately sensed what we were looking for and did not waste time on anything that was not within the parameters she helped us set. Kimberly Austin is an excellent communicator and fun to be with. She was a "bull-dog" who fought for us to make sure that all went smoothly at closing. Less ... More
Highly likely to recommend
06/17/2014
jsully77
Helped me buy home
Kimberly is amazing!!! I'll definitely be contacting her again if I ever move again. She really fights for her clients and does not hesitate to move quickly. We had some complications with the seller @ the closing, and she fought tooth and nail to make sure that everything worked out the way it was supposed to. Thanks Kimberly for an amazing first home-buying experience :)
Highly likely to recommend
04/30/2014
dwhite30
Listed and sold a home
Kimberly and her support team are amazing. They really know the market and how to sell your property. We had a week of intensive preparation and staging, including "coming soon" on the internet. Then, our listing went live on a Saturday. We had showings on Saturday and Sunday as well as an open house Sunday afternoon. Approximately 25 buyers went through our home that weekend and we had two offers by Sunday night, one for cash for more than we listed! We were under contract only three days after the listing was live. We closed a few weeks later. Kimberly's expertise and marketing savvy were the difference! Thank you, Kimberly and team! Less ... More
Highly likely to recommend
02/24/2014
dmdenver
Listed and sold a home
WOW! Words can't describe how easy it was to sell our home with Kimberly. Kimberly was easy to work with, honest, great communication and amazing negotiating skills. We had 4 offers on our home within just 4 days on the market! She staged the home prior to putting it up for sale and she made our little town home look like a model home. Her pricing strategy was spot on and we even ended up making money during the sale. I feel like she had our back during the selling process and she was willing to go the extra mile to fulfill our needs. I will definitely hire Kimberly again when I decide to purchase another property! Less ... More
Highly likely to recommend
02/04/2014
cary oswald
Listed and sold a home
From the first phone call, I knew Kimberly was going to do a great job and she did not disappoint! She knew the area and the local market much better than the other agents I interviewed. I knew Kimberly had the experience and market knowledge to make the process easy. This was a major concern for me as I relocated out of state just as the house was listed.
Highly likely to recommend
01/26/2014
ElisaNestlerHeroux
Helped me buy home
We were introduced to Kimberly just by a fluke. We moved to Denver in July 2013 and had been all over the area looking for the right place to buy. We started in Stapleton and after looking at numerous areas we returned to Stapleton. We initially wanted to buy new, as we had "updated" two older homes in the past and didn't want to relive that experience again. Kimberly not only tried to work with the builder that we had been talking to, but also showed us some existing homes. We ended up buying the first home she showed us and can't wait to move in. Not only did she do a great job with negotiations, but she also saved us some money. My husband is a commercial real estate attorney, and he has never experienced a realtor who really knew what she was doing. Not only would we work with Kimberly again, but anyone who doesn't use Kimberly is just plain crazy. Less ... More
Highly likely to recommend
10/13/2013
camillemichelle
Listed and sold a home
Selling a home can be extremely stressful especially when it comes to the negotiation. My husband and I were extremely impressed by Kimberly Austin's negotiation skills. When we listed the home my husband and I had talked about what our bottom price would be. End result, we we're extremely happy that she was able to get us top dollar for the sale of our home. We will be her clients for life.
Highly likely to recommend
10/04/2013
user4459574
Listed and sold a home
My name is Kevin Byerly and I am a 38 year old Denver Professional specialing in managing and owning commercial real estate. I have dealt with residential and commercial brokers on many levels my entire career and have never seen the equal to Kimberly Austin! She has outstanding strong negotiating skills coupled with a huge heart for the clients she represents. From the moment I signed my contract with her I knew I was partnered with a winner and had nothing to worry about. Hands down the best broker I've ever worked with! Great job Kimberly Austin! Less ... More
Unlikely to recommend
09/06/2013
user1214778
Helped me buy home
We used Kimberly as a buyer's agent this summer to find a home in Stapleton. She has a wonderful personality and is very responsive, but she makes a better seller's agent than a buyer's agent. The first house we saw was listed at $475k and she encouraged us to pay full price. It did not sell at that price and the listing was removed. We liked a house that was listed at $520k, but questioned if it was really worth that much. She suggested it might already be sold and we felt pressured to bid full asking price. We withdrew our bid after further deliberation, and see that the price dropped to $490k a few weeks later. She suggested we put on offer on another house even before seeing it, continuing to create a high pressure sales environment. She showed us her own listing prior to making it public and told us she had someone else lined up to buy it when we having second thoughts. Overall, I ended up with a house that was not what I really wanted and probably overpaid because I felt pressured that I would "loose out". Less ... More
Highly likely to recommend
08/26/2013
user3322964
Helped me buy and sell homes
Kimberly was an absolute pleasure to work with in selling our old home and purchasing a new-build home. She was extremely knowledgeable about all aspects of selling, and went to bat for us on multiple occasions to help us get the best possible deal while selling the house (which we sold in two weeks). She took to time to explain everything in detail to two relatively novice sellers, and was always timely and responsive to our (many) questions. Kimberly strikes the perfect balance between being comfortable and relaxed (helping make the process go very smoothly), while still being professional, and aggressive enough when dealing with other parties to protect the best interests of her clients. She was very helpful and informative, providing great advice, during the process of building a new home from the ground up. Don't hesitate to work with Kimberly. You won't regret it. All of our future real estate needs will be with Kimberly and her great team. She's not only our realtor, but now a good friend. Less ... More
Highly likely to recommend
08/18/2013
user0770052
Listed and sold a home
Kimberly was very easy to work with especially since we had already moved out of state. She handled everything from getting the house ready for market to fixing maintenance issues. We depended on her for many things and she always came through. We could not have asked for a better experience.
Likely to recommend
08/04/2013
juliemillar
Listed and sold a home
Kimberly was well-prepared and informative with information related to the sale of our home. She is extremely knowledgeable about the Stapleton area of Denver and was able to sell our home within a reasonable and relatively quick time frame. Kimberly always made contact quickly and represented us well if any unforeseen issues arose. Kimberly is enthusiastic about selling homes and was a pleasure to work with.
Highly likely to recommend
06/15/2013
user3169222
Listed and sold a home
If you live in Stapleton and you want to sell your home for top dollar, Kimberly Austin is the realtor you want. We interviewed 3 realtors and the quote she gave us to list out home was $25,000 higher than the other two. Not only did she sell our house for list price but she had two full-price offers on the table less than 24 hours after putting it on the market. She will get you top dollar for your Stapleton home and she will do it in a timely manner.
Highly likely to recommend
05/16/2013
user41395880
Listed and sold a home
We can not say enough about Kimberly Austin. If you are selling or buying a house in Stapleton you should absolutely have Kimberly represent you. SHE SOLD OUR HOUSE IN STAPLETON IN 2 DAYS FOR MORE THAN ASKING PRICE. What can be better than that as a seller? Kimberly knows the Stapleton neighborhood inside and out and is the perfect resource to have on your side if you want to buy or sell in Stapleton. She went out of her way to make sure the process went smoothly. She worked with a professional stager and photographer to make our house look its best. We had to move at the beginning of the selling process because of a work relocation. Kimberly made sure our house was secure and taken care of in our absence and even shoveled the snow on our front walk! After the house was sold and new owners were in the house we realized that a very important piece of mail had been delivered to the new owners and not forwarded. Kimberly went to the house, collected our mail and then overnight end it to us. That is dedication that I can't say I have ever experienced with any other realtor. Kimberly Austin goes above and beyond as a realtor and I would definitely recommend her to everyone looking to buy or sell a house. Less ... More
Highly likely to recommend
05/09/2013
user63236544
Helped me buy home
It was my lucky day when I happened to find Kimberly Austin. Wow, now there's a top-notch realtor! On a scale from 1 to 10, with 10 being highest, she ranks 1,000 in my book. I had been looking for many, many months for my ideal house, and had just about decided to give up. That's when I met Kimberly, and within a short time she understood exactly what we were looking for and went out and found it! We love our new home. She is very professional, highly ethical, reliable and quite knowledgeable. You can tell right away that she's a pro. My advice to you home buyers/sellers is that you work only with a pro, and Kimberly Austin stands among the best. Less ... More
Highly likely to recommend
05/08/2013
drhall93
Listed and sold a home
Kimberly is an unparalleled professional at the top of her field - the results speak for themselves (skip to the bottom if you want to cut to the chase). My wife and I decided to sell our Stapleton house in 2013 - after doing some research, we decided to engage Kimberly. Our first meeting was exceptional - Kimberly provided a plethora of background information on herself and the current market; she was interviewing to be our realtor, and our decision to hire her was demonstrably beneficial. In a very brief summary, Kimberly handled countless details and owned the selling process with our best interests in mind. She provided impeccable guidance in helping us determine our selling price, staging, and handled appraisal and home inspection interactions with a deft hand. She also offered assistance in finding our next living arrangements even though we were moving out of state. Results: Sold our house for list price in the timeline we wanted for a very nice profit. Less ... More
Highly likely to recommend
04/13/2013
user1463892
Listed and sold a home
Kimberly did a fantastic job getting our home sold fast and for the best possible price. She is extremely organized and efficient and we appreciated her expertise in the Stapleton market. Every step of the way she gave us wonderful advice. We plan on using her to purchase a home as well.
Do not recommend
04/03/2013
user2485876
None. We connected, but it did not work out.
Buyers and sellers, be wary of this agent. Recently, we had a very uncomfortable conversation with this agent when calling about one of her listings in Lowry. We are very interested in the neighborhood and had been trolling around for houses for sale when we came upon a property we liked and called her directly, as we haven't teamed up with an agent exclusively yet. When we told her we didn't have agent but wanted to see property, she said "I don't just jump to show a half million dollar homes to non-serious buyers looking out of their price range, I'm one of the top agents at my firm and I take my job very seriously." Ummm, excuse me but what makes you think we aren't taking this seriously? We elaborated by telling her we were pre-approved for well over the purchase price, but just weren't sure about using a buy side agent. She continued to give us the run around and we were so turned off by her tone that we just decided to cross the property off our list all together to avoid dealing with this woman. Clearly an agent who does not have her seller's best interests in mind and is more focused on lining her pockets and holding on to her title as "top agent." Not impressed. Less ... More
Response fromKimberly Austin
This was a two minute call. This guy called me on Easter Sunday and asked to see a home. Before asking the Sellers to leave their home with short notice on a holiday, I asked very standard questions: if he had been prequalified by a lender, if he was working with a realtor, etc. He indicated that I didn?t need to worry about his finances. Although nothing was in writing, he had been working with an agent and didn?t want to bother him to see the property. My responsibility to my Seller is to sell the home and not allow just any random, unqualified and super aggressive stranger into their home, as noted above. If you are a Seller, please know that I will list your home to get it SOLD and maintain the utmost professionalism by asking the right questions before allowing strangers into your home who may have ill intentions. This guy only had one thing right in his review--I DO take my Buyers and Sellers very seriously. Less ... More
Highly likely to recommend
01/31/2013
user8973771
Listed and sold a home
Kimberly was extremely knowledgeable about the housing market in Stapleton. We assumed that she was top-notch from all of her sales in the area.We chose her because we were confident from the very beginning that she could sell our house quickly in the small window of opportunity we had in the fall. She is so pleasant to work with too. Very friendly, very professional. AND she provided a shoulder to cry on because it was so tough leaving our first home and so many wonderful memories in that house. She know how hard it was for us, especially me, she had a neighbor artist do a pastel drawing of our home! I cried like a baby when I saw it. How thoughtful that was Kimberly. We miss you!!! and thanks a million. Less ... More
Highly likely to recommend
01/21/2013
user56517326
Listed and sold a home
Kimberly was an excellent realtor. We would definitely use her again if we were to buy or sell another home in the area. She helped us sell our home in 2 weeks! During the entire process of listing and selling we knew she was working hard for us. She is highly competent and knows what she is doing! If we ever had any questions she was very easy to get ahold of. If you want the best outcome...go with the best realtor! Kimberly is great!
Do not recommend
01/05/2013
user42106476
Listed home, but didn't sell
Kimberly Austin from ERA Herman Group was the most absolute worst realtor I've had the displeasure of trying to work with. I listed my home with her and from the very beginning she inaccurately listed the house. She listed the price wrong - by about 200K, put up pictures of another dwelling, and numerous other mistakes! All the time making excuses, blaming other people, and the CO MLS "system" for her mistakes. She was extremely unprofessional and argumentative. She failed to respond to communications from me and barged into my house with clients unannounced! She also harrassed me after I took the house off the market! I would highly discourage anyone from working with her in any capacity! Less ... More
Response fromKimberly Austin
This review is completely false! I am assuming that this has been done by one of my competitors because I have sold nearly 50 homes in 2012 including all of my listings that have gone on the market. I would never treat a customer poorly. The person who wrote the review should have the courage to sign his/her name to the review.
Highly likely to recommend
10/25/2012
user9605732
Helped me buy home
Kimberly found the perfect house for me in Stapleton and then went above and beyond when I had warranty issues MONTHS after Closing. She made sure that the problem was fixed properly and even arranged for someone trustworthy to meet the workers when I couldn?t escape from work. Kimberly really knows the Denver market and made my home buying experience in Denver so much better than I ever expected!
Highly likely to recommend
09/19/2012
user9190681
Listed and sold a home
Kimberly was so helpful at my closing a couple of weeks ago. This would have been my firts home in CO so I was not familiar with closing on a home in CO. My realtor was not there for my closing or inspection. Kimberly stepped in and helped me with my part of the closing even though she was not my realtor. She answered my questions & helped me get my thoughts togather for the closing. She stoopped by my new home and wanted to make sure that I got the garage door opener as well. She was very helpful and ans had lots of information. Less ... More
Highly likely to recommend
09/17/2012
user8910245
Listed and sold a home
Kimberly knew the neighborhood inside and out and the main reason I used her is because she was upfront and honest about what she thought I could get for my house. I wanted to know the hard facts because I needed to sell my house quickly.
Highly likely to recommend
09/11/2012
user6980531
Helped me buy and sell homes
Weed really enjoyed working with Kimberly and felt she had great negotiating skills, very professional.
Highly likely to recommend
08/27/2012
user1171371
Listed and sold a home
When you buy or sell a property you want fast results at a price that is acceptable to you. Kimberly knows the Stapleton area first hand because she lives there and knows the market in great detail. She has a very effective marketing system that allows her to attract both sellers and buyers to her listings. Since she knows the market so well she is attuned to getting you a good price whether you are a buyer or seller. Kimberly was responsible for getting an offer we accepted on the sale of our property within 30 days of listing. Her process is smooth and efficient and she and her assistant do a great job of handling all the behind the scenes details. If you want to buy or sell a property in the Stapleton area call Kimberly Austin. Carl and Mary Haldy Less ... More
Highly likely to recommend
07/06/2012
user8286288
Listed and sold a home
After having my house listed for over a year with another realtor, I hired Kimberly. I told her she had 60 days to sell my house or I was going to pull it off the market. She had my house sold in 45 days! She requested that I repaint the interior and have the house staged...I was very resistent at first, but she was right and it worked! If you need someone to get it done...I highly recommend Kimberly. A big THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Highly likely to recommend
05/01/2012
stapleton08
Listed and sold a home
If you want a successful experience, I highly recommend Kimberly. Great marketing techniques, super personable, efficient at getting things done and done right. She is a great negotiator and really does her research to determine the best listing price. We had 3 top Denver realtors to choose from with a corporate relocation and we are so happy we picked Kimberly to work with. Awesome person and realtor.
Highly likely to recommend
04/20/2012
user063122
Listed and sold a home
Kimberly provided us with the facts that we needed to sell our house at true market value. Her statistical analysis of the market calculates the sell price with these models. Her predictive analysis was greater than 99% accurate. In addition, her marketing and negotiating approach created a seamless sell of our house. We would absolutely recommend using Kimberly.
Highly likely to recommend
03/31/2012
user9924266
Helped me buy home
Outstanding * Energetic and driven * Customer focus and interest was always her top priority * Worked and worked until we found the perfect home * Awesome negotiator * Exceeded our expectations * Overall top rated agent
Highly likely to recommend
03/28/2012
DanShah
Helped me buy home
Kimberly is highly professional and motivated to help people find what they are looking for in a house. She keeps an eye out for your best interest (advising as to the viability of purchase options) and is a shrewd negotiator to boot. Highly recommended.
Highly likely to recommend
12/07/2011
M Langsam
Listed and sold a home
Kimberly did a great job of guiding us through the Short Sale process. The process was very difficult and time consuming and Kimberly stuck with it and insured that our buyers stayed interested. We left our home and moved out of state about half way through the process. Kimberly kept an eye on our property and made sure it was being maintained as winter approached. Kimberly did a good job of negotiating with the buyers as the mortgage company kept changing their terms. We worked with a lot of agents to try and sell our house and Kimberly was by far the best and most professional. Less ... More
Highly likely to recommend
10/17/2011
jklucas5
Helped me buy home
Kimberly Austin has made my relocation experience from Orlando, FL to Denver, CO absolutely awesome. She guided us expertly through the relcoation process. We have several children in elementary and high school and her local knowledge made all of the difference. We experienced a potential mortgage issue which, through her contacts, helped us close our house on time. Without her, we would not have found the perfect house and location for our family.
Highly likely to recommend
09/12/2011
Edavis24
Helped me buy home
Kimberly's top priority was not that we bought a house, but that we bought the right house. Our happiness honestly mattered to her, and she was always thinking about this purchase as an investment and what our resale value would be. She was also a great negotiator and we came out way ahead due to her saavy. She's amazing, I would reccommend her to anyone!
Highly likely to recommend
09/06/2011
jimbone30
Listed and sold a home
Kimberly Austin was instrumental in helping us have our house under contract in three weeks.
Highly likely to recommend
08/17/2011
gwrosenb
Helped me buy home
Kimberly is a fantastic agent! She very quickly assessed our needs and showed us all available properties in our area. She never pushed or hurried us; she insisted that we take our time to determine what felt right to us. Her knowledge of what is on the market in any given area is amazing. Kimberly was actually more aggressive than me in the negotiating process, and I really appreciated that. I've never worked with a better buyer's advocate. Then, she led me through each step of the closing process, kept things happening on time, and ensured that all was complete. One thing I especially appreciated during the closing: she asked everyone to slow things down, so as to make me feel less rushed and more comfortable. That helped a lot. I look forward to working with Kimberly again in the future, and I recommend her highly to anyone that is buying or selling a home in the Denver area. Less ... More
Highly likely to recommend
08/10/2011
Ambermiller
Listed and sold a home
Best agent in Stapleton - very knowledgeable about current inventory, builders and values.
Highly likely to recommend
08/10/2011
ctreml
Helped me buy home
I have moved many times over my career. Kimberly is the best agent I have ever had. She is extremely knowledgeable, honest and direct; Kimberly knows how to get the job done!
Highly likely to recommend
07/15/2011
dcassidy0918
Listed and sold a home
?I have known Kimberly for over 10 years. Kimberly is and will be our Realtor of choice. Our experience with Kimberly in both selling our home and purchasing a new home was by far the most professional and uneventful Real Estate experience we have had to date. She was our biggest advocate in the sale of our home, insuring we were getting the best price and right buyer and finding a new home With regard to the new house, what a PROFESSIONAL!! I am incredibly picky and Kimberly endured viewing over 70 houses until we found the right one, when we did she acted swiftly and efficently and we found our "DREAM HOME"!!!! I would reccommend Kimberly to anyone and she will be our agent in our next move.? Less ... More
Highly likely to recommend
04/21/2011
cpm4
Helped me buy home
Kimberly Austin is your Ideal Agent. We actually call her "Our Wonderful Agent"... Once we got in touch with her through Zillow, she basically became our personal agent, in the real sense of the word! We saw or communicated with her almost every day. She guided us through the difficult process of finding a house that would fill our needs. She listened and was aware of what we really wanted, and could afford...After taking us to visit many houses--no matter what day of the week--she also provided an experienced, honest and complete review of each one, so it facilitated our choice at the end... When we found "our house", she was quite helpful recommending financing options, and making sure all the necessary steps previous to closing date would be completed...But Kimberly's help didn't stop there. For many days after closing, she stopped by, making sure we were okay, and finding for us the right people to make our house ready to move in whether it was flooring or painting... We really love the house we found with Kimberly's help, but we will be ever grateful for finding such a great and experienced agent as Kimberly Austin; someone you can trust, and call her "a friend". If you need someone that can make the process of buying, or selling, a house a pleasant one, Kimberly Austin is the one agent to call. We are pleased to express our gratitude and to recommend her wholeheartedly, Jorge and Celinda Moromisato Less ... More
Highly likely to recommend
04/20/2011
Mina12
Listed home, but didn't sell
Intelligent - Personable - Courteous - Go-Getter. I would recommend Kimberly to others.
Highly likely to recommend
04/20/2011
tvbohlen
Helped me buy home
Kimberly was a great support to me in finding a new home during an extremely trying time. Simply awesome, and highly recommended.
Highly likely to recommend
02/03/2011
lovesdenver
Helped me buy and sell homes
Kimberly's excellent negotiation skills helped us get top dollar for our home in a tough market! We wouldn't trust anyone else with our real estate needs!
Highly likely to recommend
02/02/2011
Welovestapleton!
Helped me buy and sell homes
Kimberly Austin is a native to Colorado and her knowledge proved through as she sold our house in Parker, CO and she also found our home in Stapleton. I would definitely recommend Kimberly!
Highly likely to recommend
02/02/2011
snowgator82
Helped me buy and sell homes
Very proactive in helping me to sell my house and purchase a new one. Told me exactly what needed to be done to sell.