Alise Roberts' team lead by Daniel McDougal recently helped us through a very difficult purchase of a short sale on a pre-foreclosure property. He was very knowledgeable and thorough in his explanations of the process and our options. When he didn't know an answer, he was quick to do some research to get us the right answer and the best advice. What was very impressive and helpful was the resources available to him in Alise Roberts team and his ability to use that team to successfully negotiate the way through the purchase. Special praise goes to Kai Rainey, the short sale negotiator. She worked tirelessly behind the scenes to assure that the sale would happen. I would highly recommend Alise Roberts and the whole team that she brings to the table to home buyers looking for an agent who will listen and help them be successful. Less

Alise Roberts' team lead by Daniel McDougal recently helped us through a very difficult purchase of a short sale on a pre-foreclosure property. He was very knowledgeable and thorough in his explanations of the process and our options. When he didn't know an answer, he was quick to do some research to get us the right answer and the best advice. What was very impressive and helpful was the resources available to him in Alise Roberts team and his ability to use that team to successfully ne... More

Alise and her sister Bethanie Ferrando were an awesome team to work with! Alise listed our house after giving us expert advice on what we could do to prepare it for the market. After following her advice she listed the house, priced it perfectly and we had an offer in 3 days which we accepted! From the start of the listing process to accepting the offer and leading us through it, Alise was incredibly knowledgeable and had experience to back it up. Alise knows her stuff and we had nothing but positive interactions with her. Bethanie worked more on the buying side of things and was also extremely helpful and knowledgeable, being able to coordinate our new home purchase perfectly with our lender (she has a background in mortgages). We hope to not move anytime soon, but if we ever have to, Alise and Bethanie will be the first people we call on again! Less

Alise and her sister Bethanie Ferrando were an awesome team to work with! Alise listed our house after giving us expert advice on what we could do to prepare it for the market. After following her advice she listed the house, priced it perfectly and we had an offer in 3 days which we accepted! From the start of the listing process to accepting the offer and leading us through it, Alise was incredibly knowledgeable and had experience to back it up. Alise knows her stuff and we had nothing but p... More

We scheduled an appointment with her and she never showed up for the appointment. We called to see what happened and her staff had an excuse about her Outlook calendar not working right. She never even called personally. She left it to several staff members to apologize for her. We interviewed other listing agents through Top Agents, instead, and have selected one.

Alise helped my wife and I buy our second home. It was a contentious short sale situation and Alise was our rock through it all. She new what to expect and was at least one step ahead of the process at every turn. She warned us about every pitfall along the way and her efforts, professionalism and expert knowledge are the only reason that we were able to close on this home. It was an extremely trying process, but Alise kept us calm, focused and informed the whole way through. I would not hesitate to recommend Alise to anyone. Her service level is truly one of a kind. Less

Alise helped my wife and I buy our second home. It was a contentious short sale situation and Alise was our rock through it all. She new what to expect and was at least one step ahead of the process at every turn. She warned us about every pitfall along the way and her efforts, professionalism and expert knowledge are the only reason that we were able to close on this home. It was an extremely trying process, but Alise kept us calm, focused and informed the whole way through. I would not he... More

In my first meeting with Ms. Roberts, it was clear to me that she had a clear understanding of the current market as she stated that we would be wasting our time by asking anything above the current market value and if I really wanted to do that, I should find a different agent. That was the first thing for us that made Ms. Roberts standout from the other agents as they may represent you even though they know the chance of selling your place would be a long shot or they just don't know the market. Ms. Roberts also did not push us into hiring her as many others will want you to sign on the spot. She left a complete profile of who she was, what she and her team could do for us, what we could expect, and the history of her and the team. I appreciated the here's what I can do for you approach and after reviewing the material if you wish to hire us, give us a call. Ms. Roberts was the only realtor that I interviewed that seem to listen when we met the first time as we went through the home together. This was evident after I came home one afternoon and small signs were placed throughout the home at eye level which not only captured what I had told her but also we felt was a great tool for any perspective buyers that would be going through the home. It confirmed that she acutally listened to us. Through out the process Ms. Roberts had a team working with her that was a reflection of her professionalism. I.e. someone checking to ensure that flyers were always available, delivering flyers when needed, updating new placards in the home, and having someone available if needed at the home when we could not be there. If we ever had any questions or concerns, it seemed that it didn't matter what time of the day it was, the answers were almost immediate, either by Ms. Roberts or from someone on her team. We did have some issues in selling the home which had nothing to do with Ms. Roberts but rather a result of the inspections. Two windows had to be replaced. Ms. Roberts co-ordinate that effort as I could not be there for any estimates or the installation; either she or someone on the team was there so I did not have to take off work or worry about it. I had an issue with a door that again Ms. Roberts made every effort to come to a resolution; she contacted the previous realator from when we bought the house originally and got some photos of the door which we thought would help in the matter. Even though our efforts were in vain, it demostrated that she had a network of realtors outside her circcle that were willing to work with her. Even after the sale was over, she continued to work with us after we had been notified that our association had stated that we owed additional funds. By working together, no additional funds were paid out and the dispute was settled. It was a pleasure to work with Ms. Roberts. Her professionalism, expertise, and enthusiasm is a model for other realtors to follow. If you are considering selling your home, I would highly recommend Ms. Roberts. Less

In my first meeting with Ms. Roberts, it was clear to me that she had a clear understanding of the current market as she stated that we would be wasting our time by asking anything above the current market value and if I really wanted to do that, I should find a different agent. That was the first thing for us that made Ms. Roberts standout from the other agents as they may represent you even though they know the chance of selling your place would be a long shot or they just don't know the ... More

Never followed up.

Alise helped us short sale our home after my husband lost his job. She gave us great advice on how to protect our credit rather than what to do to make her job easier. Within four months, we had our house sold and we had ZERO potential future liability. She and her team are friendly, available, and happy to answer any questions you have. I would HIGHLY recommend her for any sale/purchase, but especially if you need to short sell your house.

Awesome is not usually a word that you hear in conjunction with someone's real estate partner, however that is the best descriptor I have for Alise and Bethanie. They were responsive, professional, had a great sense of humor and really tailored the experience to my husband and my requirements. Without a shadow of a doubt this is the most fun I have had buying a house! The only downside?? packing and moving! :) and with a new and perfect house that is not so much to ask. I would highly recommend! Less

Awesome is not usually a word that you hear in conjunction with someone's real estate partner, however that is the best descriptor I have for Alise and Bethanie. They were responsive, professional, had a great sense of humor and really tailored the experience to my husband and my requirements. Without a shadow of a doubt this is the most fun I have had buying a house! The only downside?? packing and moving! :) and with a new and perfect house that is not so much to ask. I would highly... More

I started my house search with a different agent. After one year of searching with no luck (5 offers and no house for me), I decided to change agents. I heard about Alise Roberts through my friends and coworkers. Immediately, I was impressed with her knowledge of every neighborhood in the King County area. She listened to my criteria, and found me the perfect house within one (1) month! Alise Robert has a team behind her researching the market, searching for houses, showing houses and responding to phone calls and emails. This is amazing when you consider buying or losing a house can be determined in a matter of hours. This is a priceless benefit. She also knew the best professionals surrounding the entire purchasing process, including lenders, inspectors, and more. Not only was Alise polite, but she worked above and beyond when negotiating for me. I gave her a number I would be willing to purchase the house for, and she saved me $10,000 when negotiating. She truly works for her clients. There were many hoops to jump through on my house purchase. (Bank owned, conditional upon repairs, multiple offers, the works). She had the experience and knowledge to guide me through the process, and she never backed down. She even gave me a written timeline on what to expect throughout the process and prompt updates. Hands down, Alise Roberts and her team is the only way to purchase a home. I will definitely tell everybody I know to give Alise a call. Less

I started my house search with a different agent. After one year of searching with no luck (5 offers and no house for me), I decided to change agents. I heard about Alise Roberts through my friends and coworkers. Immediately, I was impressed with her knowledge of every neighborhood in the King County area. She listened to my criteria, and found me the perfect house within one (1) month! Alise Robert has a team behind her researching the market, searching for houses, showing houses and responding... More

As future newcomers to the Seattle area, while working remotely up to 7000 miles away, the idea of locating and purchasing a suitable property with minimal local knowledge posed a number of daunting potential problems to ourselves. Fortunately, we engaged Alise and members of her ReMax team (notably Stacie Curlee) for the task. From accommodating our difficult schedules, to viewing about 20 to 30 homes in different areas, arranging inspections and repairs, to dealing with last minute financing issues against a hard stop dead line, nothing seemed too difficult for this team. And once the property was selected, the entire transaction occurred remotely using emails, text messaging and phone calls in a 7 hour time difference in about a month. The level of effort put in by Alice and her team was clearly remarkable! With much appreciation, Theron and Rachael Holloway. Less

As future newcomers to the Seattle area, while working remotely up to 7000 miles away, the idea of locating and purchasing a suitable property with minimal local knowledge posed a number of daunting potential problems to ourselves. Fortunately, we engaged Alise and members of her ReMax team (notably Stacie Curlee) for the task. From accommodating our difficult schedules, to viewing about 20 to 30 homes in different areas, arranging inspections and repairs, to dealing with last minute financing ... More

Alise and her team were great to work with. They were very professional, responsive, and exceptionally effective. Our townhouse sold extremely fast in a difficult market, thanks to Alise and her team's efforts. I particulary liked the feedback we would get throughout the process as to how prospective buyers felt about the unit. The listing and closing went smoothly and required minimal effort on our part... thanks Alise, Kai, and Hugh. I would highly recommend Alise and her team to anyone and would most definitely use her in the future. Less

Alise and her team were great to work with. They were very professional, responsive, and exceptionally effective. Our townhouse sold extremely fast in a difficult market, thanks to Alise and her team's efforts. I particulary liked the feedback we would get throughout the process as to how prospective buyers felt about the unit. The listing and closing went smoothly and required minimal effort on our part... thanks Alise, Kai, and Hugh. I would highly recommend Alise and her team to anyo... More

Alise provided me with excellent service during my house search. She quickly gained an understanding of what my needs and preferences were and worked diligently and quickly to find homes that met those needs and preferences. I was an out of town buyer and had little time to view homes and select one for purchase. Alise was reassuring, professional, and extremely attentive to my needs. I was not looking forward to the whole house hunting experience, but I can say now that with Alise's help, I would not be afraid to tackle such an undertaking again. I highly recommend Alise. Less

Alise provided me with excellent service during my house search. She quickly gained an understanding of what my needs and preferences were and worked diligently and quickly to find homes that met those needs and preferences. I was an out of town buyer and had little time to view homes and select one for purchase. Alise was reassuring, professional, and extremely attentive to my needs. I was not looking forward to the whole house hunting experience, but I can say now that with Alise's hel... More

I cannot thank Alise and her team enough for what they did for my short sale. I owned a condo in Federal Way and contacted Alise after seeing her marketing ability on a condo down the street. She marketed my property with the same enthusiasm and thoroughness she would a multi-million dollar listing AND IT WORKED! Alise is conscientious to all of her clients and knows how to get the sale done. I have worked extensively with both her and her team and I would be remiss if I did not recommend her every time I hear someone is putting their house on the market or looking for a real estate agent. Alise's team, especially Kai Rainey, was always available for my questions and kept me updated through every step. I have now sold my condo and have Alise Roberts to thank! Contact her post haste if you need someone who can get a place sold in this market...she will not disappoint!!! Less

I cannot thank Alise and her team enough for what they did for my short sale. I owned a condo in Federal Way and contacted Alise after seeing her marketing ability on a condo down the street. She marketed my property with the same enthusiasm and thoroughness she would a multi-million dollar listing AND IT WORKED! Alise is conscientious to all of her clients and knows how to get the sale done. I have worked extensively with both her and her team and I would be remiss if I did not recommend her... More

Alise and her team were excellent to work with. Her experience in the industry was apparent from day one and she truly has her client?s best interests in mind. What made Alise stand out from other realtors the most was that she never tried to sell us on anything. We worked with her for almost a year before finding our house and over that period her responsiveness and commitment to us never diminished. She was very patient in working with us to make sure we found the house of our dreams and never pushed us to settle for anything less. I would highly recommend Alise to anyone and would certainly do business with her again. Less

Alise and her team were excellent to work with. Her experience in the industry was apparent from day one and she truly has her client?s best interests in mind. What made Alise stand out from other realtors the most was that she never tried to sell us on anything. We worked with her for almost a year before finding our house and over that period her responsiveness and commitment to us never diminished. She was very patient in working with us to make sure we found the house of our dreams and ... More

I would not only highly recommend Alise and her incredibly competent team, but any chance I get to talk about what they were able to accomplish for my wife and I, I heartily take it. Because of financing challenges and IRS problems, our transaction was incredibly complicated. But Alise and her team made the impossible happen and we moved in October of this year. I truly believe had we chosen another agent, our deal would have fallen apart. You are doing yourself a disservice if you don't contact this team! Attention to detail, incredibly responsive and so professional. My wife and I have purchased seven homes in the last 10 years due to transfers around the country and we have had some very good real estate agents, but NONE like this team and none like Alise. As you can tell, I'm very excited about this team and I'll talk about it any chance I get! Good luck. Call them! Less

I would not only highly recommend Alise and her incredibly competent team, but any chance I get to talk about what they were able to accomplish for my wife and I, I heartily take it. Because of financing challenges and IRS problems, our transaction was incredibly complicated. But Alise and her team made the impossible happen and we moved in October of this year. I truly believe had we chosen another agent, our deal would have fallen apart. You are doing yourself a disservice if you don't c... More

Our experience with Alise and partners through the process of selling was very professional. We recieved direction and assistance on preparing our home to show....., and I believe it sold because of how the home was presented. The house appraiser told me that our home looked like a show house. It would not have looked like it did if we would have done it on our own. When we recieved an offer, Alise made everything very easy for us. We would not hesitate in using Alise again.

I can't praise Alise and her team enough. As a loan department manager in a bank, I routinely work with real estate agents, lenders, escrow closers, and appraisers. I know when I am talking with a knowledgeable professional. Alise, Bethanie and Kai excel in their profession and set a high standard in the real estate business. I feel very fortunate to have worked with Alise Roberts & Company.