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Local knowledge:
Process expertise:
Responsiveness:
Negotiation skills:

Keith Henderson

10 years experience

Xcellence Realty

123 Main St

Lakeland, FL

33813

Office: (863) 640-6500

Website

Ratings & Reviews

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Highly likely to recommend
Helped me buy home
Local knowledge:
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Negotiation skills:

Keith was a pleasure to work with. He lined up showings in the community we requested and within our price range. Keith gave us advise on what offer price might work on 2 different homes, both of which were successful. We changed our minds about which house we wanted in the middle of the negotiations and the 2nd house was successfully negotiated. Keith has a financial person he works with who was available and arranged financing for us almost over night. We are ready to close the middle of May! We had a very good experience working with Keith. He was available to us at any time and definitely worked for us to get the right home at the right price. Less

Keith was a pleasure to work with. He lined up showings in the community we requested and within our price range. Keith gave us advise on what offer price might work on 2 different homes, both of which were successful. We changed our minds about which house we wanted in the middle of the negotiations and the 2nd house was successfully negotiated. Keith has a financial person he works with who was available and arranged financing for us almost over night. We are ready to close the middle of Ma... More

Posted by user5149293 on 03/17/2013
Highly likely to recommend
Helped me buy home
Local knowledge:
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Keith was very professional, enthusiastic and prompt with all communication. He has excellent skills in relating to his customers. He doesn't waiste time taking cstomers to houses not fitting the customers criteria but zeros in on specific desires of the client. His knowledge of the area is a deffinent asset when searching for the perfect home. He has a very easy and outgoing personality and he knows how to listen to the clients needs. We highly recommend Keith Henderson to others searching for their dream home, because he helped s find ours. Less

Keith was very professional, enthusiastic and prompt with all communication. He has excellent skills in relating to his customers. He doesn't waiste time taking cstomers to houses not fitting the customers criteria but zeros in on specific desires of the client. His knowledge of the area is a deffinent asset when searching for the perfect home. He has a very easy and outgoing personality and he knows how to listen to the clients needs. We highly recommend Keith Henderson to others searc... More

Posted by user655388 on 11/27/2012
Highly likely to recommend
Helped me buy home
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We first met Keith Henderson November, 2011 when we were visiting friends in the Lakeland area. He showed us a few homes during our short stay. We returned to Ohio to sell our home. We contacted Keith via email, prior to our permanent move to Florida in August, 2012. He responded quickly to our email request for current listings in age 55+ communities near Lakeland. We contacted him upon our arrival in Florida. He was very accommodating and set up showings for several houses in Highland Fairways. We had emailed several other realtors prior to Keith and never received a response from them. Keith showed us the property we quickly decided that it was the home for us. We had a contract on the house within a few days of our arrival in Florida. Unfortunately, the mortgage company took a long time to approve our loan. They repeatedly asked for additional information. Keith went out of his way to provide the needed information in a timely manner. He was always available to reassure us, since the process was taking so long. We have been in our home for 2 weeks now and are very happy with our decision. We would highly recommend Keith Henderson to anyone looking for a realtor. He was always courteous and professional. My husband had his own real estate office in Ohio and was very impressed with Keith. There should be more realtors with the same work ethics as Keith. Thanks for this opportunity to pass along well deserved praise. Sincerely, Lee & Barbara Clark . Less

We first met Keith Henderson November, 2011 when we were visiting friends in the Lakeland area. He showed us a few homes during our short stay. We returned to Ohio to sell our home. We contacted Keith via email, prior to our permanent move to Florida in August, 2012. He responded quickly to our email request for current listings in age 55+ communities near Lakeland. We contacted him upon our arrival in Florida. He was very accommodating and set up showings for several houses in Highland F... More

Posted by user48179548 on 11/14/2012
Highly likely to recommend
Helped me buy home
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Keith got to know our needs and wishes and did a much better job than most realtors would ever be able to do in addressing those and finding and helping us obtain the home we wanted. He helped us purchase the home we wanted as opposed to a home he wanted us to buy, as can often be the case. Keith is exceptionally honest, highly capable and knowledgeable. He helped us through the entire process and we were a difficult client as we had special and very different needs. I would recommend Keith to anyone for their real estate needs. Less

Keith got to know our needs and wishes and did a much better job than most realtors would ever be able to do in addressing those and finding and helping us obtain the home we wanted. He helped us purchase the home we wanted as opposed to a home he wanted us to buy, as can often be the case. Keith is exceptionally honest, highly capable and knowledgeable. He helped us through the entire process and we were a difficult client as we had special and very different needs. I would recommend Keith to a... More

Posted by user45938353 on 11/14/2012
Highly likely to recommend
Helped me buy home
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Keith Henderson is an A+ realtor and person in general. He helped us to not just find a HOUSE, but our first HOME which is everything that we wanted and more. Keith is very polite, compassionate about his clients, and genuinely cares about his clients' wants, needs and desires. He always returned our phone calls, texts and emails. If he was unable to contact us immediately due to being tied up showing homes, etc, he always called back within a reasonable amount of time. Keith made us feels like we were his only clients due to the care he showed us, his determination to help us find the home we loved, and his flexibility. He worked around our schedules, often traveled great distances to have us simply sign a paper, and sternly negotiated for us. We are truly grateful for Keith. We could not have imagined riding the tumultuous roller-coaster of home buying with any other realtor. He will always and forever be OUR realtor and friend! Less

Keith Henderson is an A+ realtor and person in general. He helped us to not just find a HOUSE, but our first HOME which is everything that we wanted and more. Keith is very polite, compassionate about his clients, and genuinely cares about his clients' wants, needs and desires. He always returned our phone calls, texts and emails. If he was unable to contact us immediately due to being tied up showing homes, etc, he always called back within a reasonable amount of time. Keith made us fe... More

Posted by user879226 on 09/23/2012
Unlikely to recommend
None. We connected, but it did not work out.
Responsiveness:

Call him, he sounded very nice on the phone. Said he would call me right back but never did. Then I sent a message through Zillow.com and, again, never contacted me. I went to the original listing website, wrote an e-mail and they e-mailed back within 3 hours, now THAT"S Service!

Posted by jsm_colegio on 09/06/2012
Highly likely to recommend
Helped me buy home
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Keith Henderson helped me so much to buy my house. He was there to help me every step of the way. He worked around my schedule and did so much for me when it came to negotiating with the seller. I appreciate all his hard work and would HIGHLY recommend him.

Posted by user968422 on 02/21/2012
Highly likely to recommend
Helped me buy home
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In all my experiences with realtors over the years, Keith is the first one that I actually consider a "professional" realtor. He promptly answered his phone and emails, showed up on time, provided honest assessments of property, knows the business, and worked at a pace that was comfortable for me. He helped me buy a house, as opposed to just selling me a house. He also pointed me to a great mortgage company and provided information on local insurance and utilities; all steps that saved me time. It was great to work with someone who actually believes in working hard to satisfy customers. Thank, Keith. Less

In all my experiences with realtors over the years, Keith is the first one that I actually consider a "professional" realtor. He promptly answered his phone and emails, showed up on time, provided honest assessments of property, knows the business, and worked at a pace that was comfortable for me. He helped me buy a house, as opposed to just selling me a house. He also pointed me to a great mortgage company and provided information on local insurance and utilities; all steps that saved... More

Posted by user845971 on 02/21/2012
Highly likely to recommend
Listed and sold a home
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Keith Henderson has been an outstanding agent for me. He is extremely knowledgeable about the Central Florida Real Estate market. He is also a very hard worker and will do anything for his clients. He is a great Agent and he has become an even better friend. You will not go wrong with Keith Henderson.

Posted by ryllar1976 on 02/20/2012
Highly likely to recommend
Helped me buy home
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Keith took a lot of time to look at a variety of properties with me. I really needed this to help me find that balance between budget and needs! The longer we worked together, the more I learned what was important to me in the area I was looking at. Keith found the home I purchased, and if hadn't suggested it I probably wouldn't have looked at it. But he knew what I liked by then, and it all worked out great! Also, one of the nicest persons I've ever met! I recommend him highly, and if you are shopping from a distance, he's great to work with. Less

Keith took a lot of time to look at a variety of properties with me. I really needed this to help me find that balance between budget and needs! The longer we worked together, the more I learned what was important to me in the area I was looking at. Keith found the home I purchased, and if hadn't suggested it I probably wouldn't have looked at it. But he knew what I liked by then, and it all worked out great! Also, one of the nicest persons I've ever met! I recommend him highly, a... More

Posted by seedavis on 12/12/2011
Highly likely to recommend
Helped me buy home
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My wife and I bought our first house in Florida through Keith. We tried working with several other realtors before choosing Keith for his professionalism and responsiveness. We will again enlist his services when looking to buy or sell our next home.

Posted by markkoski on 11/09/2011
Highly likely to recommend
Helped me buy home
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I purchased a second home remotely in July 2011. Keith was superb. He had given a various selections over a few months until the right home came available. It was a short sale, but went through smoothly. He takes a true interest, listens for want you want and works to find the perfect match. As others on this site stated, he goes beyond assisting with details such as insurance, yard/ pool maintence. He has a strong integrity that builds trust through the process. I would highly recommend Keith to anyone that needs his services. Less

I purchased a second home remotely in July 2011. Keith was superb. He had given a various selections over a few months until the right home came available. It was a short sale, but went through smoothly. He takes a true interest, listens for want you want and works to find the perfect match. As others on this site stated, he goes beyond assisting with details such as insurance, yard/ pool maintence. He has a strong integrity that builds trust through the process. I would highly recommend ... More

Posted by pecksofmaine on 07/14/2011
Highly likely to recommend
Helped me buy and sell homes
Local knowledge:
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We contacted Keith thru Zillow while searching for a condo in Kissimmee and it turned into a great experience. We were in FL on vacation and were just beginning the process of looking at properties. Shortly after writing to Keith we talked about what we were looking for and our options. He compiled a list of condos and we were on our way to our future winter home. He helped give us information on different areas around Kissimmee and Orlando, and we knew that we were working with a different type of realtor, he earned our trust very fast. To make a long story short, we found a condo that we loved and Keith took care of everything while we were back in Michigan. We choose to fly back for the closing but could have done that remotely, in part to say "Thank you" to Keith. I've already recommended him to friends who are also looking for property in FL. Keith takes great care to make sure that everything flows as smooth as possible. He truly takes care of his clients, but by the end of the day he makes you feel more like a friend, and that speaks volumes to his character. Added on 09/19/2012: Sadly, I came time to sell our condo this summer but fortunately we were also in the market for a home. One quick text msg to Keith and we were back in the real estate game and knew we were in good hands. Keith ran his "market analysis", took lots of pictures, and had our condo back on the market in no time at all. With his agressive approach and knowledge of the "trending" market, he had our listing in front of dozens of agents and hundreds of buyers, giving us constant updates as to how many people were looking at our property. In a matter of just a few wks we had an offer and Keith got us to the price we were wanting. The problem was they were from Brazil and the buyer's agent was less than helpful, making it twice as hard on Keith. He accepted the challenge and made the deal go thru, working tirelessly to ensure he protected our best interests. If you want the best agent who will work diligently in your best interest, with the knowledge and experience to navigate the real estate market in Central Florida, give Keith a call. I promise you will not be disappointed. Less

We contacted Keith thru Zillow while searching for a condo in Kissimmee and it turned into a great experience. We were in FL on vacation and were just beginning the process of looking at properties. Shortly after writing to Keith we talked about what we were looking for and our options. He compiled a list of condos and we were on our way to our future winter home. He helped give us information on different areas around Kissimmee and Orlando, and we knew that we were working with a different type... More

Posted by scott_taylor on 07/05/2011
Highly likely to recommend
Helped me buy home
Local knowledge:
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Keith worked with my husband and I off and on for over a year, patiently working with us to find the perfect house. Once we did find our house, Keith was on top of everything, always keeping us informed and promptly returning our calls. We have already recommended him to a friend and will continue to do so in the future!

Posted by SaraSnyder on 06/25/2011
Highly likely to recommend
Helped me buy home
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We visited several areas before begins to search in the internet. We saw Henderson review in Zillow web page and decide to contact him by e-mail. He was responsiveness and sent the information that we required, plus other properties available for sale. In less than one month, we found our new home. He always works in a professional manner, giving important information about the process.

Posted by jamdebp on 05/26/2011
Highly likely to recommend
Helped me buy home
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My wife and I recently purchase a second home in Lakeland. Kieth made it quite an enjoyable process. He diligently persued many listings to find the home that was in our budget and the location and kind of home we were looking for. He did an excellant job handleing the inspections and paper work needed to complete the transaction. Kieth was also very helpful in setting up pool maintenance, yard maintenance, utilities, re-keying the home and handling many things we could not do due to our distance from the home. I would highly recommend Kieth as the agent of choice in the Lakeland area. He did an outstanding job. Thank you Kieth, David D. and Cheryl L. Dunham Less

My wife and I recently purchase a second home in Lakeland. Kieth made it quite an enjoyable process. He diligently persued many listings to find the home that was in our budget and the location and kind of home we were looking for. He did an excellant job handleing the inspections and paper work needed to complete the transaction. Kieth was also very helpful in setting up pool maintenance, yard maintenance, utilities, re-keying the home and handling many things we could not do due to our dist... More

Posted by David D. Dunham on 05/10/2011
Highly likely to recommend
Showed me homes
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Keith was referred to us by our mortgage broker. Keith was very knowledgeable and took the time to explain how everything works. Keith was on the ball with every move that needed to be made. He found around 30 houses for us to look at and never rushed us or ever seemed irritated. As soon as my wife an I made a decision within hours he had the ball rolling and I was signing bid papers. I recommend Keith to anybody who needs a honest fast moving realtor with experience. He found us a 2,500 sqft house on .25 achers for $129,000. Appraisal came in at $138,000, we were the first to look through the house before it went onto "for sale sites". Less

Keith was referred to us by our mortgage broker. Keith was very knowledgeable and took the time to explain how everything works. Keith was on the ball with every move that needed to be made. He found around 30 houses for us to look at and never rushed us or ever seemed irritated. As soon as my wife an I made a decision within hours he had the ball rolling and I was signing bid papers. I recommend Keith to anybody who needs a honest fast moving realtor with experience. He found us a 2,500 sqft ho... More

Posted by fsaaroda on 03/01/2011
Highly likely to recommend
Helped me buy home
Local knowledge:
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Words cannot describe how great this man is. My husband and I were from out of town and needed assistance with finding a property in Auburndale. We were extremely lucky to have Keith as our real estate agent. He met with us on a holiday weekend within an hour of notice, when 2 other agents we contacted never responded. Not only was he flexible to adjust to our schedule to show us the homes, he went above and beyond our expectations in helping us with all negotiations and sped up the closing process. He came over on his own time to make extra repairs for our home in order for us to meet our deadline of closing our home. We highly recommend Keith to anyone who needs quality real estate service. Dieu & Tony Less

Words cannot describe how great this man is. My husband and I were from out of town and needed assistance with finding a property in Auburndale. We were extremely lucky to have Keith as our real estate agent. He met with us on a holiday weekend within an hour of notice, when 2 other agents we contacted never responded. Not only was he flexible to adjust to our schedule to show us the homes, he went above and beyond our expectations in helping us with all negotiations and sped up the closing proc... More

Posted by dth4jc on 02/20/2011
Highly likely to recommend
Helped me buy home
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When it came to buying our new home, Keith not only was able to negotiate a great rate, but he stayed with us through the entire mortgage process. We were new to buying and several of our concerns he was able to iron out making the whole experience enjoyable. He kept pressure on when needed and has called several times to make sure we enjoy our new home and are not having any issues.

Posted by sbarnold105 on 02/07/2011

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