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Local knowledge:
Process expertise:
Responsiveness:
Negotiation skills:

Robyn Jones

Broker | Owner | JD | MBA

15 years experience

Robyn Jones

24044 Cinco Village Center Blvd., Suite 100

Katy, TX

77494

Office: (832) 409-3197

Website

Ratings & Reviews

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Highly likely to recommend
Showed me homes
Local knowledge:
Process expertise:
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Any time and every time we call or email Robyn's office we always get a quick response. Her office staff always go the extra mile to make sure they have answered all of our questions and they send us not just one listing but several and always follow up with us.

Posted by kjcox107 on 06/06/2013
Highly likely to recommend
Helped me buy home
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We were in the process of moving from California to Houston and needed a realtor to help us find a property in a competitive market. Robyn was a perfect fit for us, particularly with prompt and thorough communication, mostly over email but also phone calls when appropriate. We monitored new listings online and scheduled a few weekend trips for whirlwind home showings. At each property, Robyn offered insightful assessment and ideas for home improvement or other changes. When it came time to submitting offers, she helped us gauge an appropriate bid that would be competitive among multiple offers. This was extremely helpful in getting our offer accepted. We ran into various road bumps during escrow period with inspections requiring repairs, lender switching, and underwriting requests. Robyn and her team were adaptable and responsive throughout, helping us eventually close. We are looking forward to working with them further as we get settled in! Less

We were in the process of moving from California to Houston and needed a realtor to help us find a property in a competitive market. Robyn was a perfect fit for us, particularly with prompt and thorough communication, mostly over email but also phone calls when appropriate. We monitored new listings online and scheduled a few weekend trips for whirlwind home showings. At each property, Robyn offered insightful assessment and ideas for home improvement or other changes. When it came time to submi... More

Posted by user677046772 on 05/21/2013
Highly likely to recommend
Helped me buy home
Local knowledge:
Process expertise:
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Robyn Jones was incredible to work with. My home buying experience was at a time when homes were selling in less than 24 hours. Robyn kept me positive and was always available so we could get in fast and find the perfect fit for me!

Posted by user9329733 on 05/21/2013
Response from Robyn Jones

I apologize for not making you more comfortable through this short sale process. Short sales do take an extended time as we try to work through the issues. Although we did warn you that short sales can take between 4 months and a year (and we were only 4 months in when you requested a termination), we totally understand the eagerness move on to an easier transaction. My assistant does handle the short sales, as they are paperwork and time intensive. And while you say that my assistant did a good job keeping you in the loop, you state in the next sentence that you waited for 4 months without a word. Probably a good reflection of how confusing these transactions can feel! The release, however, was signed by the seller right away and the title company returned your EM immediately, as they may not hold it and open title on a new transaction at the same time. And even though it wasn't this home, we are so happy you found a home you love! Less

I apologize for not making you more comfortable through this short sale process. Short sales do take an extended time as we try to work through the issues. Although we did warn you that short sales can take between 4 months and a year (and we were only 4 months in when you requested a termination), we totally understand the eagerness move on to an easier transaction. My assistant does handle the short sales, as they are paperwork and time intensive. And while you say that my assistant did a good... More

Do not recommend
Showed me homes
Local knowledge:
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We started working with Robyn's assistant in October of 2012. Most of our correspondence was with her assistance because apparently she handles a pretty high volume, perhaps if we were purchasing a more expensive home she might have worked with us directly. After a few minor hiccups, being left out of the loop and not knowing where we were on our deal, her assistant actually did a pretty good job of keeping us informed of any changes. After waiting around for 4 months without hearing a word, my wife and I decided to walk away from the deal. We contacted the title company about removing our offer and asked how we can go about getting our earnest money back. We were informed that we need a form from our realtor, signed by all parties to have the earnest money returned to us. When I contacted Robyn's assistant, on 4 separate occasions, we were told that the form still hasn't been signed by the seller. The property is currently under contract by another buyer, yet we've been hung out to dry and wait for any release. It's already been 6 weeks since our initial request, and we have no clue how much longer it's gonna be. Words of advice.... if you do sign a contract, be sure to have a separate realtor that can make sure you're not taken advantage of. Less

We started working with Robyn's assistant in October of 2012. Most of our correspondence was with her assistance because apparently she handles a pretty high volume, perhaps if we were purchasing a more expensive home she might have worked with us directly. After a few minor hiccups, being left out of the loop and not knowing where we were on our deal, her assistant actually did a pretty good job of keeping us informed of any changes. After waiting around for 4 months without hearing a word,... More

Posted by user09585362 on 03/17/2013
Response from Robyn Jones

I apologize for not making you more comfortable through this short sale process. Short sales do take an extended time as we try to work through the issues. Although we did warn you that short sales can take between 4 months and a year (and we were only 4 months in when you requested a termination), we totally understand the eagerness move on to an easier transaction. My assistant does handle the short sales, as they are paperwork and time intensive. And while you say that my assistant did a good job keeping you in the loop, you state in the next sentence that you waited for 4 months without a word. Probably a good reflection of how confusing these transactions can feel! The release, however, was signed by the seller right away and the title company returned your EM immediately, as they may not hold it and open title on a new transaction at the same time. And even though it wasn't this home, we are so happy you found a home you love! Less

I apologize for not making you more comfortable through this short sale process. Short sales do take an extended time as we try to work through the issues. Although we did warn you that short sales can take between 4 months and a year (and we were only 4 months in when you requested a termination), we totally understand the eagerness move on to an easier transaction. My assistant does handle the short sales, as they are paperwork and time intensive. And while you say that my assistant did a good... More

Highly likely to recommend
Listed and sold a home
Local knowledge:
Process expertise:
Responsiveness:
Negotiation skills:

Two years ago we had to relocate to Dallas for my husband's job. The housing market was not doing well and selling was not an option. In August of 2010, my husband and I decided to rent out our home in Richmond, Texas. We rented it for a year on our own with some difficulties. We decided we needed help. My husband's co-worker recommended Robyn Jones. We called and met with Robyn and her team. We were impressed by her knowledge and honesty. We agreed to let her handle everything through property management starting in August of 2011. Robyn is not only a Realtor and property manager but also a real estate attorney. It was a GREAT decision to work with Robyn Jones and her team because everything was handled professionally. In June of this year, we were informed that the tenant would not be renewing the lease. My husband and I had been watching the housing market and felt that maybe we should put the house up for sale. We discussed selling vs. renting with Robyn. We decided that if no legitimate offers came within a set amount of time that we would continue renting with Robyn as our property manager. Since we are out of town, Robyn and her staff monitored the situation in Richmond. When the tenants moved out she let us know what repairs needed to be done. This gave us a chance to plan accordingly and get the house ready to put on the market. Once all repairs were made the house was only on the market for approximately two months. With Robyn's help, we were getting five showings or more a week. By Labor Day weekend we had four offers!! Robyn was able to guide us and let us know which offers were legitimate and would work well for us. Thanks to Robyn's experience and knowledge, we were in option by September 12th and closed on October 3rd. It does NOT get anymore painless that that! We are grateful to Robyn and her team for making things happen and for a successful outcome. We would highly recommend Robyn Jones to anyone needing property management or a Realtor. Less

Two years ago we had to relocate to Dallas for my husband's job. The housing market was not doing well and selling was not an option. In August of 2010, my husband and I decided to rent out our home in Richmond, Texas. We rented it for a year on our own with some difficulties. We decided we needed help. My husband's co-worker recommended Robyn Jones. We called and met with Robyn and her team. We were impressed by her knowledge and honesty. We agreed to let her handle everything through ... More

Posted by user14838219 on 10/22/2012
Highly likely to recommend
Helped me buy home
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My experience with Robyn was very pleasant and informative. Her knowledge of the market & the different neighborhoods were priceless. With all the properties I purchased through her the process was made extremely easy. Thank you Robyn.

Posted by user256628 on 10/04/2012
Highly likely to recommend
Showed me homes
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Robyn was very patient and thorough in our home search! She took the time to give us information about the different areas we were interested in (her website is full of great information) and sent us daily updates on homes that fit our criteria. She and her team took the time to show us every home we wanted to see until we found our perfect home!

Posted by user2006214 on 09/20/2012
Response from Robyn Jones

I'm so sorry that we weren't responsive to your needs and dropped the ball. I did speak to my assistant and in review of her notes, it does reflect that she followed up with you on two occasions, but also that she did not think we would be able to help you with what you were looking for. I apologize if that was not communicated to you clearly and effectively and we have taken steps to ensure that this does not happen again. And of course, if you read all of the other testimonials, you can see that our clients enjoy the highest level of services. We wish you all the best of luck with your home search. Less

I'm so sorry that we weren't responsive to your needs and dropped the ball. I did speak to my assistant and in review of her notes, it does reflect that she followed up with you on two occasions, but also that she did not think we would be able to help you with what you were looking for. I apologize if that was not communicated to you clearly and effectively and we have taken steps to ensure that this does not happen again. And of course, if you read all of the other testimonials, you ca... More

Do not recommend
None. We connected, but it did not work out.
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I attempted to contact said realtor. I was emailed and told I would be contacted to set up some showings. After four days I was then called by her "assistant". I was told I would be contacted by her to confirm certain showings...never heard from either her or her assistant after that. Clearly they were not interested in helping. Can't recommend someone that doesn't show initiative.

Posted by user404171 on 08/05/2012
Response from Robyn Jones

I'm so sorry that we weren't responsive to your needs and dropped the ball. I did speak to my assistant and in review of her notes, it does reflect that she followed up with you on two occasions, but also that she did not think we would be able to help you with what you were looking for. I apologize if that was not communicated to you clearly and effectively and we have taken steps to ensure that this does not happen again. And of course, if you read all of the other testimonials, you can see that our clients enjoy the highest level of services. We wish you all the best of luck with your home search. Less

I'm so sorry that we weren't responsive to your needs and dropped the ball. I did speak to my assistant and in review of her notes, it does reflect that she followed up with you on two occasions, but also that she did not think we would be able to help you with what you were looking for. I apologize if that was not communicated to you clearly and effectively and we have taken steps to ensure that this does not happen again. And of course, if you read all of the other testimonials, you ca... More

Highly likely to recommend
Listed and sold a home
Local knowledge:
Process expertise:
Responsiveness:
Negotiation skills:

Robyn as been exceptional, she has all the marketing tools you would need to get your home rented or sold quickly. She's always accessible and was the best realtor I've ever had. Definitely would recommend to friends and family without hesitation.

Posted by user7354996 on 07/18/2012
Highly likely to recommend
Listed and sold a home
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Julissa and Erick Valencia our experience working with Robyn was great from the start we are living in Michigan and selling our house in Richmond Tx. We needed an agent we could trust and Robyn is a realtor and a attorney. She got our house sold and we are very happy. I could very easy recommend Robyn to anybody trust me she is good. Thank you.

Posted by user825176 on 05/18/2012
Highly likely to recommend
Listed and sold a home
Local knowledge:
Process expertise:
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Robyn was extremely helpful and expedient in getting the information I needed to help set the asking price on my home, and very pro-active in helping negotiate the best deal for me with the buyer. Her marketing skills are excellent and very real estate business savy. Her whole team was very helpful and it was a very pleasant experience. I plan on using her abilities again in the near future.

Posted by ldprudh on 04/23/2012
Highly likely to recommend
Listed and sold a home
Local knowledge:
Process expertise:
Responsiveness:
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Robyn and her team immediately inspired confidence due to their tech savvy expertise, their responsiveness, and their happy, "we'll get it done!" attitude. The "buyers" had a very erratic, difficult realtor...(moody and rude at times) and Robyn dealt kindly, professionally, and firmly with the situation. Robyn gave excellent advice and helped us find buyers within 3 weeks. She respected my wishes on key items, and the fact that I did not care to hire a staging expert....(no pushing the point). We had 17 or more showings within the first 4 days and I'm quite sure it is due to her extremely professional-looking pictures of my home, her Tweets, and the format and style of her real estate site design. Less

Robyn and her team immediately inspired confidence due to their tech savvy expertise, their responsiveness, and their happy, "we'll get it done!" attitude. The "buyers" had a very erratic, difficult realtor...(moody and rude at times) and Robyn dealt kindly, professionally, and firmly with the situation. Robyn gave excellent advice and helped us find buyers within 3 weeks. She respected my wishes on key items, and the fact that I did not care to hire a staging expert...... More

Posted by user208057 on 03/26/2012
Highly likely to recommend
Helped me buy home
Local knowledge:
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Responsiveness:
Negotiation skills:

When we moved to TX, Robyn was meticulous in finding us the perfect house to meet our needs. She advised us to get a preapproval for a loan. The day before we moved out of our house in GA, she called while on vacation to tell us she had found a house, since it was a foreclosure we had to moved fast. She put an offer in for us that day. She called the next day to tell us there was another buyer. She advised us to put in our best and final offer. As the van was leaving we received a call that the bank had accepted our offer, we had to close in two weeks. We didn't think it was possible to close so fast. Since we took her advice to get preapproved and the fact that she worked with the mortgage broker, we were able to make it happen. Two weeks later the house was ours. She recommended the house inspector, landscaper & other contractors that could help us get the house up to par. The day we closed the first contractor started working on the house. She also recommended the best place to purchase the tile for the house. The title company was in Dallas, so she arranged for an independent courtesy closer to meet us in Katy. Robyn has both a JD/MBA, which I believe helps her to make the best deal for her buyers and sellers. She has an excellent knowledge of the Houston area, not just Katy. Her knowledge of contract law is one of the reasons she is such an outstanding negotiator. She works tireless for her clients. She holds their hands, comforts them when things go wrong and in the end there is always a positive ending. I would absolutely recommend her to anyone who is looking to buy a home or sell one. She is definitely a people person and enjoys the interaction with her clients. We just learned that she is featured in the Texas Monthly magazine as a 5-star realtor, awarded only to the top 7% of Houston area realtors. Less

When we moved to TX, Robyn was meticulous in finding us the perfect house to meet our needs. She advised us to get a preapproval for a loan. The day before we moved out of our house in GA, she called while on vacation to tell us she had found a house, since it was a foreclosure we had to moved fast. She put an offer in for us that day. She called the next day to tell us there was another buyer. She advised us to put in our best and final offer. As the van was leaving we received a call that the ... More

Posted by biksgran on 04/21/2011
Highly likely to recommend
Helped me buy and sell homes
Local knowledge:
Process expertise:
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Robyn helped my husband and I during a short sale of two rental properties we owned during the difficult years of our economy. Her negotiating skills and legal expertise were instrumental in dealing with the buyers and banks. Robyn was so positive and professional during this difficult time for us. We are so grateful to Robyn; I will recommend no one else, she's absolutely the best!

Posted by cmcclellan on 04/20/2011
Highly likely to recommend
Listed and sold a home
Local knowledge:
Process expertise:
Responsiveness:
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Robyn sold my house when the market was so bad nothing was moving but foreclosures! In fact, when the first buyer's financing fell through, she sold it again within 3 days. My house was sold and closed within 2 months during a buyers market! And the nicest part was that she handled everything professionally in a cheerful manner and made the whole experience pleasant for everyone.

Posted by outofhouston on 04/20/2011
Highly likely to recommend
Helped me buy home
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Robyn took the time to get to know us...she took us to homes that she thought would fit our needs. It was a long process because we were very specific in our needs. She remained positive, encouraging and basically never gave up. We appreciate her efforts and it paid off....we love our new home!

Posted by Boncken on 04/20/2011
Highly likely to recommend
Helped me buy home
Local knowledge:
Process expertise:
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Negotiation skills:

My go-to realtor is Robyn Jones. I was at an uncomfortable cross road and needed to find a house with a lot of expense and location requirements anf concerns. I fretted over the unending lists of possible people to help me reach this objectives. Upon reading Robyn's bio and responses to my initial inquiries I felt a sense of relief that she may be the one to guide me through the grueling process of house hunting and aquisition. after our our first meeting I was sold. She started out and ended with a strong work ethic and tireless sluthing to find the exact house for my needs. She used her experience and knowledge to find, not the most costly, solution but the best solution. I am very grateful to her and have recently asked her for help on an additional project that I feel will result in a positive outcome. Less

My go-to realtor is Robyn Jones. I was at an uncomfortable cross road and needed to find a house with a lot of expense and location requirements anf concerns. I fretted over the unending lists of possible people to help me reach this objectives. Upon reading Robyn's bio and responses to my initial inquiries I felt a sense of relief that she may be the one to guide me through the grueling process of house hunting and aquisition. after our our first meeting I was sold. She started out and... More

Posted by joetexas on 04/19/2011
Highly likely to recommend
Helped me buy home
Local knowledge:
Process expertise:
Responsiveness:
Negotiation skills:

Robyn is truly an expert in the MLS, negotiation, and getting a transaction to close. She has a a law degree and an MBA. She understands transactions. She knows that her focus is the customer...not the deal. She advised me to walk from deals that were at a higher value than the house I purchased due to the amount of repairs required and she was right! I found the house I love and she helped make it happen. I highly recommend her! I have referred several friends/coworkers and they are enjoying their experience as well. Less

Robyn is truly an expert in the MLS, negotiation, and getting a transaction to close. She has a a law degree and an MBA. She understands transactions. She knows that her focus is the customer...not the deal. She advised me to walk from deals that were at a higher value than the house I purchased due to the amount of repairs required and she was right! I found the house I love and she helped make it happen. I highly recommend her! I have referred several friends/coworkers and they are enjo... More

Posted by kvkaufman on 04/19/2011

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