Carol was a great help to us in finding our home for our move to the Charlottesville area. She located many properties that matched our needs. After finding the right property, she was a great help throughout the entire process. We felt very fortunate to have her as our agent. We highly recommend her services.

We would highly recommend Carol. We are very busy professionals, and had limited time available to visit Charlottesville to look for homes. She was very responsive, organized with appointments and directions, and made herself available to fit our scheduling needs. Her extensive knowledge of the area proved invaluable in making decisions about where to live. Once we had decided to place an offer on a home, she provided us with an extensive comparative market analysis and the negotiation process went very smoothly thanks in large part to her experience and skill in handling any issues that arose. Even after closing, she has been a great resource, providing us with names of locksmiths, furniture stores, and anything else we have asked!! We could not have been happier with our decision to use Carol as our realtor. Less

We would highly recommend Carol. We are very busy professionals, and had limited time available to visit Charlottesville to look for homes. She was very responsive, organized with appointments and directions, and made herself available to fit our scheduling needs. Her extensive knowledge of the area proved invaluable in making decisions about where to live. Once we had decided to place an offer on a home, she provided us with an extensive comparative market analysis and the negotiation proce... More

Carol Costanzo was amazingly responsive from the moment we met, showing us some 30 homes or so, informing us of environmental concerns, high speed internet availability, good districts etc. Then there was the loan process... We had a VA loan & chose to go through a local credit union. She was spot on with the appraisal analytics of the homes' value and when the sellers wouldn't come down in price she kept reminding us that the appraisal WOULD come down & did. Many nights over our 90 plus day search & negotiation she spent hours communicating by phone & email late into the night, researching new angles, and reassuring us. But more than that over a very long & difficult set of circumstances with the bank she fetched contractors, called in favors & generally held our hand through multiple closing delays. We would NOT be getting this house without her! We will definitely buy with her again. Less

Carol Costanzo was amazingly responsive from the moment we met, showing us some 30 homes or so, informing us of environmental concerns, high speed internet availability, good districts etc. Then there was the loan process... We had a VA loan & chose to go through a local credit union. She was spot on with the appraisal analytics of the homes' value and when the sellers wouldn't come down in price she kept reminding us that the appraisal WOULD come down & did. Many nights over our 90 pl... More

Carol is the best. She knows her stuff and was right on the money with valuation, infrastructure...everything with my house. She saved me a lot of money with needed repairs and held the seller to the bargain! On a 1 to 10 scale, a solid 11!

Carol is fantastic. We are first time home buyers and ask ALOT of questions. Carol was extremely patient with us and explained the home buying process and what to expect. She was extremely responsive and would get back to us very quickly. She uses electronic signing software, so you don't have to go to her office, but you can complete the documents on your own time at your convenience. She was frank with us, and told us what to expect for each home. For instance she will tell you, "this will need an upgrade or need to be replaced", or "that will likely not pass inspection" or "you will have problems will a loan on this house if using a VA or FHA loan". She is trust worthy and wanted us to find a home we were happy with. Overall, she was great to work with. Less

Carol is fantastic. We are first time home buyers and ask ALOT of questions. Carol was extremely patient with us and explained the home buying process and what to expect. She was extremely responsive and would get back to us very quickly. She uses electronic signing software, so you don't have to go to her office, but you can complete the documents on your own time at your convenience. She was frank with us, and told us what to expect for each home. For instance she will tell you, "this... More

I contacted Carol to help my husband and I search for a family home in Charlottesville, VA for a potential move. Other reviews stated that she had excellent knowledge of the region and a great sales expertise so I was pleased when Carol returned my call immediately. Carol was very eager to assist us and scheduled us to view homes at the time we requested. When she learned that we would have a complicated move and wouldn't be buying that day her interest dropped significantly. We understood that she may not have wanted to assist us in a general home search and kindly asked for a name of another agent/agency to assist us and she never responded to the e-mail. I was very disappointed in how she treated us and will not be looking to her, or the company she is employed by, for future home purchasing needs. Less

I contacted Carol to help my husband and I search for a family home in Charlottesville, VA for a potential move. Other reviews stated that she had excellent knowledge of the region and a great sales expertise so I was pleased when Carol returned my call immediately. Carol was very eager to assist us and scheduled us to view homes at the time we requested. When she learned that we would have a complicated move and wouldn't be buying that day her interest dropped significantly. We understood t... More

The results speak for themselves. Our home was under contract in less than one month with a backup offer to boot. We could not have done it without her. This is the fifth property that Carol has helped me sell or purchase over the years, and she has been top notch every time. Very dedicated and makes sure all the details are covered. I would highly recommend Carol to anyone looking to sell or purchase real estate.

Carol is the most detail oriented realtor I have ever dealt with, especially when it comes to crunching numbers according to market - to list and to make an offer. I greatly valued her accuracy in this area because it helped me to sell my home quickly and to get new home under contract. Her 22 years of local experience/knowledge is also awesome, especially since I was not very knowledgeable of the city. I highly recommend Carol to anyone looking to buy or sell a home in the greater Charlottesville area!! Less

Carol is the most detail oriented realtor I have ever dealt with, especially when it comes to crunching numbers according to market - to list and to make an offer. I greatly valued her accuracy in this area because it helped me to sell my home quickly and to get new home under contract. Her 22 years of local experience/knowledge is also awesome, especially since I was not very knowledgeable of the city. I highly recommend Carol to anyone looking to buy or sell a home in the greater Charlottes... More

I selected Carol based on the 31 stellar reviews where every person rated her five on all categories. Here comes #32 - we weren't disappointed. Carol is amazing in so many ways. Perhaps the most important is her almost fanatical desire to make sure that we receive the best possible service. I was impressed from the moment I contacted her ? she responds almost immediately to every contact. She has monitored every facet of our home buying experience to make sure that everything went well. When it came time to make offers for the house she was aggressive and easily saved us $10,000 via her negotiation skills. She knows every aspect of the realty business and is technologically sophisticated. For example, when we bought our previous house we had to FedEx documents back and forth which took days for each transaction. In her case she uses a web based system so that each transaction takes minutes, not days. This is really a great way to do business because the price negotiations only took one day and the sellers are in California. Her professional and technical competence removes the stress from home buying and her sparkling personality makes working with her fun. We rate Carol the best Realtor we have ever used and we recommend her most highly. Less

I selected Carol based on the 31 stellar reviews where every person rated her five on all categories. Here comes #32 - we weren't disappointed. Carol is amazing in so many ways. Perhaps the most important is her almost fanatical desire to make sure that we receive the best possible service. I was impressed from the moment I contacted her ? she responds almost immediately to every contact. She has monitored every facet of our home buying experience to make sure that everything went well.... More

We were first time home buyers who decided to venture down the nerve racking short sale process. Carol was an excellent realtor really knowing the in's and out's every step of the way. She was ALWAYS available and answered every question no matter what time of day. She accommodated to us and our schedule in every way and made us feel like we were her only client. I would highly recommend her to any one who wants the best possible service.Reliable, Friendly and Honest.

Carol is a rock star! We have used her several times. This particular time there were a few bumps (well, maybe ditches) in the road as the result of an indecisive buyer... but Carol writes one solid contract and we are now in the midst of packing-- closing in one week :). She knows her biz. You can be sure that if you choose Carol Costanzo as your agent you will receive a professional and a friend-- an honest person with a keen eye for detail. I'm impressed most by her allegiance to her clients and her ability to remain completely focused, no matter the situation. All of this + a vast knowledge of real estate! Thank you Carol, for a job well done! Less

Carol is a rock star! We have used her several times. This particular time there were a few bumps (well, maybe ditches) in the road as the result of an indecisive buyer... but Carol writes one solid contract and we are now in the midst of packing-- closing in one week :). She knows her biz. You can be sure that if you choose Carol Costanzo as your agent you will receive a professional and a friend-- an honest person with a keen eye for detail. I'm impressed most by her allegiance to her cli... More

After having searched for homes over the past several years, with several realators and been unsuccesful finding just the right home for us, my wife and I really wanted a true buyers agent this time around and in Carol we found an amazing one. Her knowledge and straight forward style made this a lot less complicated than it had been for us previously. Carol really made us feel like she would rather not sell us a house than to put us into one we would be dissatisfied with. She was so honest pointing out the pros AND cons for each listing she showed us. I never once arrived at a location we were to meet at prior to Carol, her punctuality was without fail and appreciated as my wife and I both work and have children at home too. Simply put this woman is brilliant at her craft and one would be very well served by her. Thanks again so much for everything Carol YOU ROCK! Jared & Serena Watson Less

After having searched for homes over the past several years, with several realators and been unsuccesful finding just the right home for us, my wife and I really wanted a true buyers agent this time around and in Carol we found an amazing one. Her knowledge and straight forward style made this a lot less complicated than it had been for us previously. Carol really made us feel like she would rather not sell us a house than to put us into one we would be dissatisfied with. She was so honest point... More

Carol was great! Before meeting Carol, my wife and I were looking online for homes and trying to negotiate with the idea that we would have more leverage since the seller wouldnt have to pay a buyers agent. After running into Carol and asking questions about the area, we realized how little we knew and how much of a liability this could be without her. She new area's to stay away from, areas with strong growth and how to better negotiate. We will be using Carol again.

We cannot say enough nice things about Carol and how she helped us find our lovely new home! We found our home in just one weekend, as we only had two days to search because we were moving to Charlottesville from the Midwest. Carol was extremely organized, planning out our days to the very minute so we could see as much as possible. She was extremely quick to respond to both email and text at any time of day, and we never felt frustrated by the fact that we were working with her out of state. Carol listened to our "wish list" which included a back yard for our dog, and worked hard to show us only homes that qualified. While sometimes we were disheartened by the reality of some homes we initially liked (ie not as desirable neighborhood) we are SO THANKFUL Carol shared this information with us so we could make an informed decision. She was informative without trying to sway us in any direction, but always gave good advice if asked. When we did decide on purchasing our home, she went above and beyond the duty of a Realtor and put us in contact with a great contractor to do some floor work. She even let him in the house a few times so he could take measurements, etc and coordinated his schedule with ours. Carol took care of every detail she could during our closing process, and checked in with us frequently to make sure we were taking care of our own "to do" list. New to home buying, my fiance and I didn't know the first thing about getting a mortgage loan, home insurance, etc but Carol led us in the right direction every time. Even now after we have moved in, Carol is STILL helping us--- giving advice on where to go to purchase furniture : ) Thank you Carol!!! Less

We cannot say enough nice things about Carol and how she helped us find our lovely new home! We found our home in just one weekend, as we only had two days to search because we were moving to Charlottesville from the Midwest. Carol was extremely organized, planning out our days to the very minute so we could see as much as possible. She was extremely quick to respond to both email and text at any time of day, and we never felt frustrated by the fact that we were working with her out of state. Ca... More

Carol was a great agent. We have bought and sold several properties in several states, and she has been the most knowledgeable agent we have dealt with. And best of all, she shares that knowledge freely, assessing potential properties with a practiced eye. She has also been very responsive, prompt, and positive in all our requests for showings and help in the process.

I had to do a short sale on my house, and Carol was amazing! She is one of the most caring and compassionate people I have ever worked with. She understands every aspect of the short sale process and guided me through every step with consummate ease and professionalism. I have already recommended Carol to several of my friends. You can't go wrong with this lovely lady!

Carol, Carol, Carol. She went above and beyond helping me while I have been in Afghanistan to navigate the home-buying waters for our first family home. She was always just a call away and she stayed on top of every aspect of the process for us. She fully utilizes all of the available technology to provide pictures and video of the homes, provide excellent and accurate research, and I was able to sign most of my documents electronically. She was able to effectively communicate with both the selling agent and the bank with ease. I was truly impressed and moved by her hard work and dedication. She will always be considered a part of our family and she has forever changed the lives of myself and my wife. One would be foolish to employ anyone else's services. Thank you Carol! Less

Carol, Carol, Carol. She went above and beyond helping me while I have been in Afghanistan to navigate the home-buying waters for our first family home. She was always just a call away and she stayed on top of every aspect of the process for us. She fully utilizes all of the available technology to provide pictures and video of the homes, provide excellent and accurate research, and I was able to sign most of my documents electronically. She was able to effectively communicate with both the sell... More

Carol is the definition of a super agent. Her local knowledge and expertise is excellent. Always responsive to our preferences and information requests. Having to work with the scheduling windows a growing family with two small children Carol was always available for showings and discussions. If you want to be an informed home buyer, call Carol Costanzo.

Carol did a tremendous job guiding me through the process of narrowing our home search and finally diciding to build. She was there every step of the way with immediate feedback and invaluable guidance and knowledge of todays market as well as future trends in real estate. I am happy to recommend Carol for your real estate needs.

We got a contract on our house within the first week on the market--what else is there to say? Carol knows how to spotlight your house and gets the word out to other agents and buyers. Our move was through a business relocation company and Carol was very knowledgeable about that process and the extra things that needed to be done to ensure a successful relocation.

I can't say enough about the help Carol provided while I was looking for a house. She paid careful attention to what I was looking for and only passed on information on relevant properties. Since I was coming from out of the area, she made herself available to help me for whole days at a time. As questions came up while we were looking at properties, she immediately got on the phone to find the answers, and she knew important points to consider when buying a home with a well and septic system. And she came up with a reasonable offer for the property I finally bought that saved me a huge amount of money. It was an excellent experience from start to finish. Less

I can't say enough about the help Carol provided while I was looking for a house. She paid careful attention to what I was looking for and only passed on information on relevant properties. Since I was coming from out of the area, she made herself available to help me for whole days at a time. As questions came up while we were looking at properties, she immediately got on the phone to find the answers, and she knew important points to consider when buying a home with a well and septic sy... More

It took over a year of searching, but Carol finally helped me find and purchase the perfect house. She is extremely professional, with an ability to tackle the most complicated negotation and sale. At the same time, however, she is approachable, down to earth, and always available to show houses. You get the sense that she does her job in order to help people find their ideal homes - this is not simply a "job" for her.

Was selling a house in Charlottesville Va. while residing in a different state. Anyone who has ever done this knows that it can be more difficult for both the listing agent, and the seller. There are many challenges attached to selling a house, and sometimes small things can become magnified from a distance.Carol was very good about passing on information, both good and bad, as well as following up with suggestions. This communication, her suggestions, and her experience, were the necessary ingredients in making it happen. Thank you Carol Costanzo for making it happen Less

Was selling a house in Charlottesville Va. while residing in a different state. Anyone who has ever done this knows that it can be more difficult for both the listing agent, and the seller. There are many challenges attached to selling a house, and sometimes small things can become magnified from a distance.Carol was very good about passing on information, both good and bad, as well as following up with suggestions. This communication, her suggestions, and her experience, were the necessary ingr... More

I received Carol's name/number from a personal reference. In this difficult economy, Carol immediately recognized that my house would only sell under a short sale process. She was honest and direct in giving me information about selling my house. We priced it to sell and received an offer in one week; something almost unheard of in this poor market. Carol has the best approach in giving emotional support while also keeping the business aspect of selling a house in check. Thanks Carol for your hard work and support!! Less

I received Carol's name/number from a personal reference. In this difficult economy, Carol immediately recognized that my house would only sell under a short sale process. She was honest and direct in giving me information about selling my house. We priced it to sell and received an offer in one week; something almost unheard of in this poor market. Carol has the best approach in giving emotional support while also keeping the business aspect of selling a house in check. Thanks Carol for you... More

This is not my first time buying with Carol and certainly not the last. The reason I chose to go back with Carol is because of her passion for ensuring her clients are getting what they want and need. Carol, will give you the good the bad and the ugly of all properties from primary residence to investment. I would highly recommend her to anyone and already have... Thanks for all that you do Carol!!!

I first met Carol Costanzo when she represented the sellers of a house I purchased. I was so impressed with her approach that I asked her to handle the sale of the house I then sold. Carol operates with the kind of integrity you wish all realtors (and any other professionals) would employ; she is extremely knowledgeable about markets, and she is in business for the long-term not the quick buck, and everything she does reflects that. Her advice is excellent: when preparing to list my house she helped me save costs, and she was on top of every opportunity to get the house in front of a potential purchaser. When something had to be addressed in the house she sold me, she was absolutely on top of all issues, making sure everything was addressed to my satisfaction. She represents the gold standard of what a realtor should be. Less

I first met Carol Costanzo when she represented the sellers of a house I purchased. I was so impressed with her approach that I asked her to handle the sale of the house I then sold. Carol operates with the kind of integrity you wish all realtors (and any other professionals) would employ; she is extremely knowledgeable about markets, and she is in business for the long-term not the quick buck, and everything she does reflects that. Her advice is excellent: when preparing to list my house she he... More

I cannot say enough good things about Carol. She was recommended to me by a neighbor. Carol's knowledge of the market was non short of impressive. She was extremely responsive and worked very hard to make sure that I found the right home for me. Carol's guidance and honesty was unmeasurable. She helped me to make decsions as a newly separated person faced with selling my existing home and buying a new home. I plan to call Carol when it is time to sell my current home. She truly cares about her clients. Call Carol to assist you with your sale or purchase. I promise that she will meet and exceed your expectations. Less

I cannot say enough good things about Carol. She was recommended to me by a neighbor. Carol's knowledge of the market was non short of impressive. She was extremely responsive and worked very hard to make sure that I found the right home for me. Carol's guidance and honesty was unmeasurable. She helped me to make decsions as a newly separated person faced with selling my existing home and buying a new home. I plan to call Carol when it is time to sell my current home. She truly cares abo... More

Carol had an impressive on-line strategy to reach both traditional buyers and relocation companies. Her professional photographer made the property look great and Carol created a nice photo gallery. Carol was also very clear about process, potential problems, and how to proceed. She pointed out issues we needed to consider when responding to the offer and guided me through the sales process. I have dealt with numerous real estate agents and Carol is one of the best I have dealt with. I would definitely use her again if needed. Less

Carol had an impressive on-line strategy to reach both traditional buyers and relocation companies. Her professional photographer made the property look great and Carol created a nice photo gallery. Carol was also very clear about process, potential problems, and how to proceed. She pointed out issues we needed to consider when responding to the offer and guided me through the sales process. I have dealt with numerous real estate agents and Carol is one of the best I have dealt with. I woul... More

Carol is the best!! I have purchased 3 homes previously in my 66 years and Carol is great!! She has great knowledge and understanding of the market and is almost immediately available 24/7. She is friendly, honest and most importantly walks her talk. Her style of negotiation is transparent, firm, and seeks a fair price for her clients, which she bases on a fairly detailed research of the property, not just comps. My wife and I recommend her without reservation. Carol will do the right thing for you and the process will actually be relatively stress-free. Less

Carol is the best!! I have purchased 3 homes previously in my 66 years and Carol is great!! She has great knowledge and understanding of the market and is almost immediately available 24/7. She is friendly, honest and most importantly walks her talk. Her style of negotiation is transparent, firm, and seeks a fair price for her clients, which she bases on a fairly detailed research of the property, not just comps. My wife and I recommend her without reservation. Carol will do the right thi... More

Carol is extremely knowledgeable about the homes in the Charlottesville area. We were on a limited schedule and had certain essential features. Carol was able to work with us and ensure we saw numerous houses despite our own constraints. She was hard working and dedicated to finding us a home. She was honest and forthright, which we greatly appreciated. The only thing that could have been done differently was making sure we understood the closing process in Virginia, since we were from out of state. Overall, we were very happy working with Carol and would recommend her to others. Less

Carol is extremely knowledgeable about the homes in the Charlottesville area. We were on a limited schedule and had certain essential features. Carol was able to work with us and ensure we saw numerous houses despite our own constraints. She was hard working and dedicated to finding us a home. She was honest and forthright, which we greatly appreciated. The only thing that could have been done differently was making sure we understood the closing process in Virginia, since we were from out of st... More

I am pleased to update my message from July and report that as of mid-September 2011, the short has gone through, and my house has been sold. I thank Carol deeply for this. There have been some complications and tricky issues but Carol handled them with efficacy and professionalism. From the start when I went to see her in spring to inquire about the possibility of short sale to the final closing in fall, Carol has been impeccable in carrying out her task. I will be recommending Carol to people I know. [July 2011] I would absolutely recommend Carol Costanzo to everyone. She is currently handling a short sale for me with diligence and professionalism. She has found a buyer quickly, which feels like a miracle, and has been guiding me through the difficult process with speed and care. She is responsive, dependable, and offers clear-sightedness. I am very thankful to her for all she has been doing for me. Less

I am pleased to update my message from July and report that as of mid-September 2011, the short has gone through, and my house has been sold. I thank Carol deeply for this. There have been some complications and tricky issues but Carol handled them with efficacy and professionalism. From the start when I went to see her in spring to inquire about the possibility of short sale to the final closing in fall, Carol has been impeccable in carrying out her task. I will be recommending Carol to peo... More

Carol Costanzo professionally and aggressively marketed our property in order to be able to put under contract within 16 days of going on the market in a sagging housing market. When I first spoke with Carol, I recognized her passion for selling homes and working with buyers and sellers. She truly knew her stuff! Market comps, what to expect to get in an offer from our property as well as working with us through the relocation process and sharp negotiating process to achieve the final sale!

Carol has handled 3 transactions for us, and we've always been extremely pleased with her service. She unfailingly patient, good natured, and hard working. I've been incredibly impressed with her quick responsiveness to our sometimes endless questions, emails, and phone calls. I can recommend her as an agent with no reservations whatsoever!

She was absolutely great to work with and very diligent in her communications.

Honestly, I cannot say enough about Carol. As a first time home seller, her knowledge, guidance, and reassurance were invaluable. Not only is she an incredible agent, but a wonderful person. You won't be disappointed!

A truly professional realtor. Carol took every opportunity to care for us personally during the process of our home purchase and she went the extra mile to follow up once the sale was complete. Her continuous involvement allowed us to relax and focus during the home purchase. 3 years after the purchase and she remains involved in our lives as a friend in the city.

Carol was a great realtor who helped some out-of-towners narrow down on the area that was just right for them. Having moved from Northern Virginia, we were clueless about the area. She was able to work with our schedule coming down on the weekends every time and was able to answer our questions about the areas we looked at. While maintaining the strictest ethics in real estate, she was able to direct us to sources for our questions or answer directly and honestly. She made the process very smooth and we felt confident working with her. We had worked with a poor agent in the past, but it was completely opposite with Carol. We are very happy where we are, but should we move in the future, Carol will be the first we'll call. Less

Carol was a great realtor who helped some out-of-towners narrow down on the area that was just right for them. Having moved from Northern Virginia, we were clueless about the area. She was able to work with our schedule coming down on the weekends every time and was able to answer our questions about the areas we looked at. While maintaining the strictest ethics in real estate, she was able to direct us to sources for our questions or answer directly and honestly. She made the process very s... More

Despite a terrible market, Carol has been very attentive and has tried her best to get our home looked at!

I cannot recommend Carol Costanzo too highly. She went above and beyond any of the normal duties a realtor performs in handling the marketing and ultimate sale of our property, including assisting us on necessary repairs and advising us on remodeling, addressing legal issues and devising a strategy that helped us get a bid that was more than the asking price. If you are looking for a realtor, I urge you to sign up with Carol. You will be delighted with the results!

Carol was really wonderful. She worked very hard to help us find the right house in the right location within our budget. Her knowledge of Charlottesville and Albemarle County was really valuable. Also, she was very honest with us about the issues that we might face in maintenance of certain homes, desirable and undesirable features of homes we looked at, and she was great about talking us through any concerns that she could foresee in resale value of places that we looked at. Working with her was a great experience -- we would recommend her to anyone and would definitely ask for her help if we were searching for another house. Less

Carol was really wonderful. She worked very hard to help us find the right house in the right location within our budget. Her knowledge of Charlottesville and Albemarle County was really valuable. Also, she was very honest with us about the issues that we might face in maintenance of certain homes, desirable and undesirable features of homes we looked at, and she was great about talking us through any concerns that she could foresee in resale value of places that we looked at. Working with her w... More