16 years experience
Harris and Associates
16401 Harrowgate Road
Office: (804) 720-9379
I would never recommend Carla Mayes as a real estate agent. Her negligence and/or outright dishonesty resulted in my husband and I buying a house with a beautiful yard which we only recently discovered, is actually one-half the size on one side of the house than we believed it was when we made an offer, and subsequently bought it. This property line, instead of being 80 ft. out from the western side of the house, is actually only 40 ft. out, which makes a SUBSTANTIAL difference. This is a rural area where people enjoy privacy and acreage that gives families room to breath. We would not have bought this property had we known that instead of the house being in the middle of the 1.4 acre-property, it is actually very near the edge of the property -right next to an easement that we were told was only about a third of the size it actually is. Despite the way it looks, the easement actually includes 40 ft. of our grassy, tree-filled yard, in addition to the outerlying 10-12 ft. wide gravel driveway that the neighbors use to access their homes -and that we thought was the easement in its entirety. We were told explicitly by Ms. Mayes when she showed us the house/property that the property included the entire yard and that it went "all the way to the gravel driveway". So, that 40 ft. we thought was ours -that we've enjoyed and taken care of, is actually land that belongs to someone else, whom is unknown to the county as they claim they have no official "record of easement." This is absolutely horrible. I told Ms. Mayes the first time we spoke, that our first priority with a house was to have privacy and distance between our home and neighbors -and we wanted to own the land that created that distance so that our peacefulness could not be easily infringed upon. We trusted her. She was our buyer's agent and her job was to have our best interests in mind, especially since we were first-time home buyers and we were living three hours away in NC at the time. We never were shown the deed before we made the offer, had a contract, and closed the sale. We received an unofficial copy at closing and then we were mailed the deed filed with the county clerk's office a couple of weeks after closing. Since the deed contained the original property description from 1963, it was significantly outdated anyway (it literally states that one of the property's corners is marked by "a bottle cap on a stump" -which of course has since gone missing). We really had no choice but to trust the person we believed was an experienced professional, whom we hired to protect us -Carla Mayes. This house had been on the market for two years, but we were told this was because their asking price had been too high. I now believe it was really on the market so long because of this property's universally undesirable layout. Now, it seems to be completely plausible that since Ms. Mayes knew we were under somewhat of a time constraint due to a job relocation, as well as too far away to really do anything but rely on her to act on our behalf, perhaps she just hoped we wouldn't wise up to the truth about the true location of the property boundaries until we had bought it and there was no turning back. Something else to caution other about: When we were making our initial offer (which ended up being the only offer as the seller agreed to it within 24 hours even though we offered considerably less than asking price), Carla drew up the offer paperwork and before submitting it, she went over it with us in great deal, except for the part about the agent's commissions, which she sort of glossed over. The public real estate listing from the seller's realty agency clearly stated the buyer's agent would receive a commission of 2.5%, but Carla had written in 3% in the offer. Later, before we signed our copy, I re-read it and noticed this discrepancy. I called her and asked her why she had put in 3%, when the listing said 2.5% and expressed my concern that this may hurt our offer as technically, as it was worded, we were making an offer, but one of the conditions is that they have to agree to pay our agent 3%. She seemed in a hurry to get off of the phone with me and quickly said, "Oh no, don't worry about that. That's for me to worry about. The standard is 3% so they'll just change it. That's a mistake." So we signed it as it was and when she called us the next day to tell us they had approved the offer without a counter-offer, she made the statement, "Well, I had to settle for the lower commission, but that doesn't affect you." That proved to me that she did know that the percentage they quoted in the listing was not a mistake and that she lied to me so she could propose a higher commission percentage. when it was all said and done, we were just happy to be done with it all. Only now are we seeing the damage she has irreparably caused us, and we are trying to cope with it. Less
I would never recommend Carla Mayes as a real estate agent. Her negligence and/or outright dishonesty resulted in my husband and I buying a house with a beautiful yard which we only recently discovered, is actually one-half the size on one side of the house than we believed it was when we made an offer, and subsequently bought it. This property line, instead of being 80 ft. out from the western side of the house, is actually only 40 ft. out, which makes a SUBSTANTIAL difference. This is a rural ... More
I would not have chosen anyone else! Ms. Mayes stayed on top of everything and my husband and I did not have to worry about anything at all!! She also shows she takes pride in what she does and I believe she does it well!! She is one of the best!!!!!
Carla is responsive, knowledgeable and supportive. These skills are very necessary in the current market.
Carla Mayes of Harris and Associates was truly a God-send when my husband and I were looking for a house to purchase. She even met us on a holiday to show us a few homes. Her experience, knowledge and diligence resulted in finding us exactly what were looking for. I was more than pleased with her services.
wonderful personality...great to work with i would do it all over again.
Carla is AWESOME! She takes any real estate challenge on, making the entire process flow with ease. She is very knowledgeable about current market trends and the best deals out there.
I highly recommend Carla Mayes if you are wanting to buy or sell a home in this area! My home is listed with Carla. A true pleasure working with her. She has been quick to return my phone calls and is always able to answer all my many questions. Excellent choice in an agent!
Carla gets things done, period!! Very easy to work with.
I have dealt with many agents in the past on both the buying and selling side and hands down there isn't an agent that is as knowledgeable, professional, committed or aggressive (in a positive way) than Carla. She makes deals happen. She has her finger on the pulse of the real estate market in not only her immediate area, but surrounding areas as well which has been extremely valuable to me-with her expertise I am able confidently buy property in areas that I am not personally familiar with and successfully resell in record time. She thinks outside the box and is very creative when it comes to marketing my properties which is why I have been so successful in the real estate market. She is the only realtor I will ever use. Less
I have dealt with many agents in the past on both the buying and selling side and hands down there isn't an agent that is as knowledgeable, professional, committed or aggressive (in a positive way) than Carla. She makes deals happen. She has her finger on the pulse of the real estate market in not only her immediate area, but surrounding areas as well which has been extremely valuable to me-with her expertise I am able confidently buy property in areas that I am not personally familiar with... More
Carla immediately helped me feel at ease and comfortable when meeting with her. She was able to answer a multitude of questions, and was very upfront and honest with us. Carla was very knowledgeable and offered to accomodate my schedule with early am appointments as well as late evening meetings. Carla is extremely motivated and I would highly recommend her to anyone wishing to sell or buy without hesitation.
Very good agent with a great personailty. I got into a contract after viewing the property I didn't like. Carla worked magic to get me out of the contract without any complaints.
Carla is amazing, I would reccomend her to anyone. She helped us get our dream home! And sell our previous home! How convienent is that!
Carla has sold 2 houses for me and did a great job....she worked really hard with one of the buyers to get the best possible financing, she did whatever it took. I also needed some minor repairs for one of my houses and she even took care of that for me.
Carla mayes is absoulutly excellent! She's fast with her work, she takes her time to explain things, to make sure the person she is working with understands! I would highly reccomend mrs.mayes to anyone who is looking to buy a house!