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Highly likely to recommend
Listed and sold a home
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Michael Perna and his team are the very best! They handled every situation in a very professional manner. He and his team were very informative when answering our questions and concerns. We would recommend them to anyone who wants a professional, no nonsence, no bull agent working for them.
Posted by user81710236 on 04/07/2013
Highly likely to recommend
Showed me homes
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I had the pleasure of working with Mr. Perna when attempting to purchase investment houses in the summer of 2008. He was BY-FAR the most knowledgeable agent I had worked with, and really knew what to look for. He even caught the listing agent trying to get a property gerself, and we were able to get a bid accepted that was under the List price.
While I did not end up purchasing the house, Mr. Perna was helpful the entire process, and I have recomennded him to many other people since then.
Posted by jgkeeper1 on 04/04/2013
Highly likely to recommend
Helped me buy and sell homes
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Mike helped me to find my dream home after seeing only 3 homes. He negotiated on my behalf and helped me get the price that I was very happy with. He was always prompt and a pleasure to work with. I would recommend him to anyone trying to buy or sell a home in the area!
-amar
Posted by AmarAA on 03/06/2013
Highly likely to recommend
Helped me buy and sell homes
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I had a very good experience working with Mike Perna and his closing coordinator Connie! They made the entire process flow smoothly and were very responsive! Definitely would recommend them to family and friends!
Posted by user9578202 on 02/04/2013
Highly likely to recommend
Helped me buy home
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We looked at the the reviews in this site before we decided to contact Mike as the Real estate professional during the holidays in December 2011. We are very glad we did that. Mike is an excellent real estate profesional with very good knowledge of the market. We found him to be extremely patient and helpful at all times. After showing us a few houses, he was very quickly able to assees the kind of house we were looking for. He helped us find and then close the deal on the house that we really liked in Novi. He also helped us find a good renter for our old detached condiminium in Novi. We had an excellent experience with Mike and highly recommend him as a real estate professional. Less
We looked at the the reviews in this site before we decided to contact Mike as the Real estate professional during the holidays in December 2011. We are very glad we did that. Mike is an excellent real estate profesional with very good knowledge of the market. We found him to be extremely patient and helpful at all times. After showing us a few houses, he was very quickly able to assees the kind of house we were looking for. He helped us find and then close the deal on the house that we really l... More
Posted by user6560201 on 01/13/2013
Highly likely to recommend
Listed and sold a home
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Mike Perna and his Team helped me sell my mother's home, quickly, efficiently and with professional expertise. The whole team was great to work with and I especially liked the fact that there was constant communication throughout the whole process. Mike found a buyer for the home in a very short amount of time. He helped us price it right and kept our best interests throughout the event. Thank you Perna Team. You did a great job!!!
Posted by user44882880 on 11/30/2012
Highly likely to recommend
Helped me buy home
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Mike Perna was excellent to work with. Although I know he is very busy, he was always responsive and available. He spent ample time talking with us and answering every little question we had, whether on the phone or in person. I never felt rushed. He was extremely knowledgeable on the process of buying a home. As first time home-buyers, we had a lot of questions and I always felt like he gave us a detailed answers as well as excellent advice. I would absolutely recommend him and his team to anyone! Less
Mike Perna was excellent to work with. Although I know he is very busy, he was always responsive and available. He spent ample time talking with us and answering every little question we had, whether on the phone or in person. I never felt rushed. He was extremely knowledgeable on the process of buying a home. As first time home-buyers, we had a lot of questions and I always felt like he gave us a detailed answers as well as excellent advice. I would absolutely recommend him and his team t... More
Posted by abbf on 11/02/2012
Highly likely to recommend
Listed and sold a home
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We thoroughly enjoyed working with the Perna Team. We were very dissappointed with our previous real estate company, terminated them, and signed with The Perna Team. Michael and his staff new exactly what we expected, our time constraints, and our bottom line. They went ABOVE and BEYOND our expectations, kept us in the loop, and followed through with every promise made in a timely fashion. We have NOT one complaint. We would recommend them to our family, friends, and anyone moving to the Michigan area! Fantastic group!! Less
We thoroughly enjoyed working with the Perna Team. We were very dissappointed with our previous real estate company, terminated them, and signed with The Perna Team. Michael and his staff new exactly what we expected, our time constraints, and our bottom line. They went ABOVE and BEYOND our expectations, kept us in the loop, and followed through with every promise made in a timely fashion. We have NOT one complaint. We would recommend them to our family, friends, and anyone moving to the Michiga... More
Posted by user782697 on 09/06/2012
Highly likely to recommend
Listed and sold a home
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Complete knowledge and expert of selling and buying a house. Totally understands local real estate market down to each neighborhood and area.
Posted by ericnfrey76 on 09/06/2012
Highly likely to recommend
Listed and sold a home
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Superb real estate team representation! Mike keeps his word all the way through! An honest-to-goodness team. Highly recommended.
Posted by user9040502 on 08/09/2012
Do not recommend
Listed home, but didn't sell
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Super friendly at first. talked lots of real estate mumbo jombo. we were hooked. Lost all interest when we were said we are just selling and might not be buying another place. saw our small house as little profit. never returned phone calls or emails. i gave up and called another realtor.
Posted by user8724171 on 08/02/2012
Do not recommend
Listed home, but didn't sell
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Michael Perna contacted me asking to reslist my house after we ended our previous listing with an agent from another company. Initially I was not interested, but he definitely talked a good game, pointing out all of the things that he would do differently than the other agent, including taking pictures with a wider lens, listing the basement square footage, putting flyers on the for sale sign etc. It all sounded great so we signed on. When he came to the house to complete all the listing paperwork he had another agent with him and it was clear that we were being passed off onto her. When she prepared the listing it did not include any of the items listed above that Michael had said he would include. They took the pictures with a regular point and shoot camera; no wide lens. The listing was full of typos. No flyers were placed on the sign until weeks after the listing began. They said they were 'having trouble getting them from the printers.' Please, how difficult is it to print some out on their own office printer? When I would try to call the phone number that Michael had given us, I believe it was on his business card as well, he would never answer. It would go to a voicemail with a woman's voice speaking another language. This was all baffling to me as I do not understand what they have to gain out of doing such a poor job. Needless to say, the house did not sell when listed by the Perna team. Less
Michael Perna contacted me asking to reslist my house after we ended our previous listing with an agent from another company. Initially I was not interested, but he definitely talked a good game, pointing out all of the things that he would do differently than the other agent, including taking pictures with a wider lens, listing the basement square footage, putting flyers on the for sale sign etc. It all sounded great so we signed on. When he came to the house to complete all the listing pape... More
Posted by user654910 on 07/10/2012
Response from Michael Perna
Hello and thank you for the review! I think I may have been assisting another agent at that time. I'm asked to go on appointments with newer agents to assist with training and paperwork and I think this was the case here. As always I tell people to contact me with any questions but I may not have been the agent.
If you have a moment please give me a ring to discuss further, I want to make it right, go over the situation and improve if I'm at fault.
By my other reviews I hope it shows I take pride in my work.
Thank you again for bringing this to my attention, I hope to hear from you soon! 248-425-5082 (Direct) Less
Hello and thank you for the review! I think I may have been assisting another agent at that time. I'm asked to go on appointments with newer agents to assist with training and paperwork and I think this was the case here. As always I tell people to contact me with any questions but I may not have been the agent.
If you have a moment please give me a ring to discuss further, I want to make it right, go over the situation and improve if I'm at fault.
By my other reviews I hope it sh... More
Highly likely to recommend
Listed and sold a home
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The team was very prompt with responses and keeping me updated with progress.
Posted by user9908290 on 06/29/2012
Response from Michael Perna
Thank you for the great review!
Highly likely to recommend
Helped me buy home
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Knowledge of the local market and neighborhoods is second to none. Staff was extremely helpful and responsive throughout buying and closing process. I would highly recommend the Perna team!
Posted by user1322613 on 06/29/2012
Highly likely to recommend
Listed and sold a home
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We had put are home on the market with a different realtor in the fall of 2011, we had 32 showings and not one offer. We were very disappointed in the the whole process with realtors. Then in the spring of 2012 we interviewed 4 of the top realtors in are area and we choose Michael Perna and the Perna team, we were really leary of going thru the process again, however after meeting with Michael Perna he showed us more professionalism and dedication to the needs of the sellers as opposed to just listing the house at a quick sell price. He listed the home above what we had suggested. His marketing strategy produced12 showings on day one which resulted in 2 offers above the listed price in the first 15 minutes on the market. Also making are neighbors very happy since all the other homes listed by other realtors were being given away. However getting a offer on your home is only the first step.
Then you must have the inspection and then the grueling appraisal process which in today's market is the nail biter. Mike Perna was able to derail a bogus appraisal and obtain a new appraisal at the fair market value which allowed us to complete the sale without any further negotiation. We are highly recommending Michael Perna and the Perna team!!
Michael has the eye of the tiger that all realtors should have but don't,, Michael we believe in realtors again. Thank you, The Hogues Less
We had put are home on the market with a different realtor in the fall of 2011, we had 32 showings and not one offer. We were very disappointed in the the whole process with realtors. Then in the spring of 2012 we interviewed 4 of the top realtors in are area and we choose Michael Perna and the Perna team, we were really leary of going thru the process again, however after meeting with Michael Perna he showed us more professionalism and dedication to the needs of the sellers as opposed to ju... More
Posted by user2687163 on 06/28/2012
Response from Michael Perna
Thank you so so much for the great review! It was a pleasure working with both of you and I wish you the absolute best in the future! I do think many agents are not quite attuned to how positive the market has been this year and have been undervaluing and underestimating the market. Please don't hesitate to call or email anytime if I can assist in the future!
Do not recommend
Listed and sold a home
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I was very disappointed with the personalized attention from Mike Perna. He was certainly attentive, but only until I signed with them as my listing agent. Then I never heard from him. He never called, not even during the negotiation or sale of the home, during the closing, and not even after all was said and done.
I was also very disappointed and felt mislead about the current market conditions. I felt pressured into accepting the first offer on the house. Then after I accepted the offer and started looking for a new home myself, I was quick to realize how much the market had picked up, and how difficult it is currently to find and have an offer accepted on a nice home. After the sale completed, I was left without a home, and remain without a home. I am in the horrible situation of renting and having all of my belongings in storage and not knowing when I will find a suitable place to call ?home? again. With my current living situation, I was disgusted when after the sale of the home all I received from my realty company was an ?e-card?. Such an odd expression of gratitude for my business. On top of it, the e-card congratulated me on my ?new home?. WHAT NEW HOME??!! One of the most important factors in the selling process is the negotiation and sales agreement. The person handling my negotiation misunderstood my counter offer and communicated an incorrect counter offer to the buyers, costing me $1500. I was very clear what we wanted out of the deal so I have no idea how she misunderstood this. Additionally, when she verbally read the original offer to me she did not clarify that the washer and dryer were part of the deal ? when I had not intended to sell these items. When I read through the fine print later in the process, it was too late to back these things out. Now I am left with the expense of having to purchase these items new whenever I do find a new home. There were other additional items that just evidence that attention to detail and good communication are not a priority for this group at Keller Williams. Finally, to my surprise nobody from Keller Williams showed up to my closing. Nice. Sitting across from the buyers and their realtor, along with the title company representatives, in near tears from ever having sold my home. Less
I was very disappointed with the personalized attention from Mike Perna. He was certainly attentive, but only until I signed with them as my listing agent. Then I never heard from him. He never called, not even during the negotiation or sale of the home, during the closing, and not even after all was said and done.
I was also very disappointed and felt mislead about the current market conditions. I felt pressured into accepting the first offer on the house. Then after I accepted ... More
Posted by user622427 on 06/28/2012
Highly likely to recommend
Listed and sold a home
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Mike came to the house looked it over and gave me a selling price well above what other agents offerd, and went through all the paper work explaining what each part of the contract was. He had our house sold in about five weeks GREAT JOB Glen M
Posted by user256545 on 05/11/2012
Response from Michael Perna
Hello Glen! Thank you again for working with me on the sales of your mothers home and I'm glad everything went smooth. Also thank you for the leap of faith on the sales price. I know a few other agents suggested about 10k lower, and I appreciate the chance to get you more! Mike
Highly likely to recommend
Helped me buy home
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The Perna Team was very knowledgeable and worked quickly to find a solution that fit my needs. Michael was able to refer me to a wonderful mortgage company and sales manager, Victor Bals. This made the difference in being able to close on a home that I had fallen in love with and almost didn't get because the mortgage person that I was previously working with flopped. During the house hunting process, Michael was vocal about what was a "good buy" and when to keep looking. As this is my first home purchase I was happy to receive Michael's expertise and guidance. As for The Perna Team, they handled the administrative side of the transaction wonderfully as it appeared to be a seamless effort. It was so helpful that all of the updated forms were electronic as my schedule does not permit me to run all over town filling out documents by hand. In all, my questions were answered completely and on time, when I was stressed out - my concerns were heard and discussed and I was reassured and supported throughout the entire process. I stronglyl recommend The Perna Team to anyone who is thinking about buying a home. Less
The Perna Team was very knowledgeable and worked quickly to find a solution that fit my needs. Michael was able to refer me to a wonderful mortgage company and sales manager, Victor Bals. This made the difference in being able to close on a home that I had fallen in love with and almost didn't get because the mortgage person that I was previously working with flopped. During the house hunting process, Michael was vocal about what was a "good buy" and when to keep looking. As thi... More
Posted by user989439 on 05/11/2012
Highly likely to recommend
Listed and sold a home
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We definitely liked working with The Perna Team in selling and buying our new home. We were uncertain if our home would sell in this market but Michael Perna explained to us how it would be marketed to the best of his ability. He advised us on what price range to sell our home at based on the local market demand, and was in constant contact with us regarding showings and feedback. Our house sold much faster than anticipated, which is a great problem to have, at our asking price too! Michael was very helpful in assisting us with finding our new dream home as well. Again, he gave us great advice in negotiating the purchase price on our new house, and The Perna Team has been with us every step of the way through to our eventual closing. We couldn't have hoped for a better realtor to work with! Less
We definitely liked working with The Perna Team in selling and buying our new home. We were uncertain if our home would sell in this market but Michael Perna explained to us how it would be marketed to the best of his ability. He advised us on what price range to sell our home at based on the local market demand, and was in constant contact with us regarding showings and feedback. Our house sold much faster than anticipated, which is a great problem to have, at our asking price too! Michael ... More
Posted by user100124 on 04/11/2012
Highly likely to recommend
Helped me buy home
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I would HIGHLY recommend the Perna Team. They surround themselves with the best in the business. They work very hard to make the home buying process as seamless as possible with a very positive attitude. They personally stayed on top of everything from looking at homes to the final closing. This team answered every question promptly and made excellent recommendations on the best insurance and mortgage company to work with, so grateful for this information. Mike recommended several negotiation points in our purchase agreement I would never have thought about as a buyer. These guys go out of their way to provide an excellent home buying experience. The Perna Team are the best I have ever worked with! Less
I would HIGHLY recommend the Perna Team. They surround themselves with the best in the business. They work very hard to make the home buying process as seamless as possible with a very positive attitude. They personally stayed on top of everything from looking at homes to the final closing. This team answered every question promptly and made excellent recommendations on the best insurance and mortgage company to work with, so grateful for this information. Mike recommended several negotiati... More
Posted by user769382 on 03/22/2012
Highly likely to recommend
Helped me buy home
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Mike Perna, was a great realtor! He was fast and efficient
and easy to work with. I truely believe that I got my house because of how fast he was getting the offer in. I would highly recommend him!
Posted by Jwelsh21 on 02/03/2012
Highly likely to recommend
Listed and sold a home
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I would highly recommend Mike Perna to sell your home. We found Mike to be very professional, knowledgeable and honest. Having had our home on the market for 4 months with another Realtor with no success, we decided to go with Mike. After four weeks we had a firm offer on the table, followed by a seamless closing. Thanks Mike and team for helping us achieve our dream of moving closer to our granddaughter in Wisconsin Wini Harvie
Posted by ppj1 on 01/23/2012
Likely to recommend
Listed and sold a home
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We were disappointed in the final sale price of our home but we understood we were competing against short sales and foreclosures. Mike's team helped us understand the market a little better.
Posted by 7829Dubuque on 12/29/2011
Highly likely to recommend
Helped me buy home
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Mike Perna is the sole reason that we now own the House of our Dreams. Mike was willing to put in the time and effort way above and beyond the other agents we interacted with when we first started looking at homes. He is extremely knowledgeable and willing to answer any and all questions you may have. I know this because I asked him everything I possibly could to educate myself because I like being an informed buyer especially when it is the largest purchase you will ever make! The knowledge he has pertaining to the local area was very valuable in assisting us in our search. He did a phenomenal job negotiating the price and seeing us through the process. This may sound like a minute thing, but he returns phone calls, emails and texts very promptly and always makes himself available for you. As if you are his only client, and as a client, nothing is better! I could go on and on about Mike simply because he is worth it. I will recommend him to anyone who is interested in looking for a house or even has a basic question. Mike Perna and his staff are the right Real Estate professional for you! Less
Mike Perna is the sole reason that we now own the House of our Dreams. Mike was willing to put in the time and effort way above and beyond the other agents we interacted with when we first started looking at homes. He is extremely knowledgeable and willing to answer any and all questions you may have. I know this because I asked him everything I possibly could to educate myself because I like being an informed buyer especially when it is the largest purchase you will ever make! The knowledge ... More
Posted by Mav7783 on 12/24/2011
Highly likely to recommend
Listed and sold a home
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Mike Perna and his team are very knowledgeable, friendly and skilled at what they do.
They sold my home in less than 52 days! The Perna Teams communication skills are phenomenal! They use text messages, e-mail ,fax, phone and in -person communication to get the job done! Mike and his team always kept me in the loop as to what was going on with my home sale progress. I would highly recommend the Perna Team to sell your home!
Posted by The Greenes on 12/23/2011
Highly likely to recommend
Helped me buy home
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Brian is a professional agent who is easy to work with. He went above and beyond to get us our dream home even when there were multiple offers! Brian had a great knowledge of the buying process and was able to give us tips so we could get the best deal. He was very responsive and worked hard to help us close in a short amount of time. We would highly recommend Brian to anyone looking to buy or sell a home.
Posted by bresnah3 on 12/13/2011
Highly likely to recommend
Listed and sold a home
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Mike and staff were very knowledgeable of the industry and specifically of the area my home was located. I felt Mike had his finger on the pulse and provided realistic expectations. I know that Mike gave my home the greatest market exposure possible. Mike also kept me informed of changes in the industry and market. He maintained seasonably sensitive photos and also presented updated appraisals and comps to help me position the home appropriate to the market activity. It was a tough time to sell a move in ready house, but Mike hung in there and got the job done. Less
Mike and staff were very knowledgeable of the industry and specifically of the area my home was located. I felt Mike had his finger on the pulse and provided realistic expectations. I know that Mike gave my home the greatest market exposure possible. Mike also kept me informed of changes in the industry and market. He maintained seasonably sensitive photos and also presented updated appraisals and comps to help me position the home appropriate to the market activity. It was a tough time to ... More
Posted by mshellie on 12/12/2011
Highly likely to recommend
Showed me homes
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Brian is a pleasure to work with. He is professional, personable, patient and knowledgeable. My husband and I would highly recommend him to others in need of an agent.
Posted by lrma on 12/06/2011
Highly likely to recommend
Helped me buy home
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My agent, Brian, went above and beyond my expectations for a realtor. After using a realtor for several months that was very unresponsive and difficult, I was referred to Brian by a friend. He kept in constant communication, helped me find a very very specific niche historic home that was almost non-existent and negotiated my offer to beat out several other offers the seller was presented with.
Since my closing, I have contacted him again to help me find a home to buy and use as a rental, and I have referred him to 4 of my friends and family, all that will say that same thing about his service. A+ agent, thanks again Brian! Less
My agent, Brian, went above and beyond my expectations for a realtor. After using a realtor for several months that was very unresponsive and difficult, I was referred to Brian by a friend. He kept in constant communication, helped me find a very very specific niche historic home that was almost non-existent and negotiated my offer to beat out several other offers the seller was presented with.
Since my closing, I have contacted him again to help me find a home to buy and use as a rental, and I... More
Posted by dr_abro on 12/06/2011
Response from Michael Perna
Dr. Abro,
Thank you for the stellar review of our Buyers Agent Brian! I appreciate the great comments and rating! It can be hard in multiple offer situations in this market to get the best deal, Brian is very adept at that.
Highly likely to recommend
Listed and sold a home
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Agent was extremely knowledge of current market conditions and confident in the suggested list price. This agent has a team working with him. The team member who took the house pictures was an excellent photographer; the advertising was extensive. Some of the information on the listing had to be corrected but we still got an acceptable offer approximately 30 days after listing our property.
Posted by Quaile on 09/27/2011
Highly likely to recommend
Listed and sold a home
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Mike was very responsive and walked us seamlessly through the process of selling our house, taking the time to answer all our questions. He was very honest about the market and gave us good advice on our asking price -- we closed on our property in less than 2 weeks. Because we were out of state, he handled daily maintenance, including taking out our trash and collecting keys from our renters. I would highly recommend him to others interested in selling their property.
Posted by nesun on 09/14/2011