We moved here without much knowledge of the area and were living with family while looking for a new home. We were first time home buyers with little knowledge of the process and apprehensive that we would feel pressured by an agent. We found Tiffany through her website, and she reached out to us immediately. She went the extra mile to truly help us find what was best for us. Tiffany made us feel like a priority and she never made us feel pressured in to any home or area. Her knowledge of the Charlotte area is extensive and of the real estate market and process. She encouraged us to wait for the right home and the right deal. We are in our dream home, in a fantastic location and could not be happier! Tiffany walked us through the entire process with patience and consideration. We felt so blessed to have found a realtor who put us first. We highly recommend Tiffany to any home buyer whether it is the first time or the tenth. Less

We moved here without much knowledge of the area and were living with family while looking for a new home. We were first time home buyers with little knowledge of the process and apprehensive that we would feel pressured by an agent. We found Tiffany through her website, and she reached out to us immediately. She went the extra mile to truly help us find what was best for us. Tiffany made us feel like a priority and she never made us feel pressured in to any home or area. Her knowledge of the C... More

Tiffany came to me after a really bad experience with another agent so I was not very trusting. From the first house she showed me to the home I bought, she was wonderful. Very direct and responsive to my needs. Even after the sale, she has been there to answer any questions.

Tiffany was an amazing help in the process of finding our very first home. Tiffany knew the Charlotte and Pineville (areas we were looking in) extensively. She always impressed us with her knowledge about EVERYTHING. Tiffany is definitely the most patient person that we could have ever worked with. She worked around our schedule and was very understanding about us taking our time to find the perfect house for us to start our new family. During the period of going under contract and process of negotiating with the sellers and their agent, Tiffany stood behind our offer and conditions and communicated them well. We were constantly kept in the loop about what was going on and knew that we could trust her completely. We have now been living in our new home for a couple of weeks and it is truly the best feeling ever!! Thank you Tiffany for helping us tremendously! ~ The Gibsons Less

Tiffany was an amazing help in the process of finding our very first home. Tiffany knew the Charlotte and Pineville (areas we were looking in) extensively. She always impressed us with her knowledge about EVERYTHING. Tiffany is definitely the most patient person that we could have ever worked with. She worked around our schedule and was very understanding about us taking our time to find the perfect house for us to start our new family. During the period of going under contract and process of ne... More

Tiffany was excellent she made a stressful process very simple. She is very detail oriented, responsive, and organized. I know for a fact we would not have sold our property without her expertise we had our property listed with others agents and no one was able to negotiate and push the process through as she did. We are forever grateful to Tiffany and tell anyone who will listen about her excellence!!!! Thanks so much

We have been through the buying and selling of homes several times, and never have we been so impressed or received such excellent care and attention as we did with Tiffany Johannes. Her marketing skills, knowledge of the buying, selling and closing processes and diligence in looking out for our interests were above and beyond what we have come to expect as normal. Everything went smoothly and all the details were taken care of without hassle or stress. We would never use anyone else, and would recommend her without hesitation to anyone who is either buying or selling their home. We used her for both, and could not have been more pleased with our decision. Less

We have been through the buying and selling of homes several times, and never have we been so impressed or received such excellent care and attention as we did with Tiffany Johannes. Her marketing skills, knowledge of the buying, selling and closing processes and diligence in looking out for our interests were above and beyond what we have come to expect as normal. Everything went smoothly and all the details were taken care of without hassle or stress. We would never use anyone else, and wou... More

Tiffany made the very stressful experience of moving in from out of state much easier and manageable for myself and our family. We will be using her in any of our future realestate needs, and would only recommend her to family/friends.

My husband and I after working with different realtors, we are pleased to have called Tiffany and have her as our agent. The difference that we experience now and we've had in the past with many other real estate agents, is that she really looks after our interests as either a buyer or seller because we have several lists with her and we are also in the process of buy. Reading the other reviews, I personally do not think the commission rate is what determines the performance of a real estate agent, as mentioned earlier in my experience with many other RE agents who collected the traditional percentage were negative. Tiffany is profesional.honesta and realistic in today's market where many agents with previous experience, are struggling to stay or simply have had to move to another field. Help u sell is a great company like others with the same tools to compete in the market. The only two good experiences in real estate have been with another agent of Help U Sell (retired) and now with Tiffany. As when purchasing a product you are looking for their reviews, whether good or bad, put them on a scale and see where it leans towards. make your own conclusion of what you read. I firmly believe that the best advertisement for any business are the references that customers can give. Personally we recommend Tiffany to anyone we know Less

My husband and I after working with different realtors, we are pleased to have called Tiffany and have her as our agent. The difference that we experience now and we've had in the past with many other real estate agents, is that she really looks after our interests as either a buyer or seller because we have several lists with her and we are also in the process of buy. Reading the other reviews, I personally do not think the commission rate is what determines the performance of a real estate... More

Tiffany was great. She adjusted her schedule to met ours, spending many Saturday's showing us homes! I am a first time home buyer and she helped walk me through the entire process.

Tiffany was incredible in helping me purchase my home. It was a stressful time for me and I have never purchased a home on my own before and Tiffany made it a very smooth flowing process for me. She is very professional and extremely prompt in dealing with any issues that arose during the home buying process. I made a bid on a HUD foreclosure that required a specific and timely process to be followed for purchasing one of their homes. I was impressed and very pleased with Tiffany's proficient and speedy work on securing not only my approved bid, but also with the entire process throughout. She wasted no time in getting me into my home as quickly as possible and was very accommodating with my work schedule rather than hers for any paperwork, inspections, etc that needed to be done. She was a total advocate for me during the entire process which was invaluable in itself. She saw to it that I was never left hanging with anything I needed during the home buying process whether it was repairs that needed to be made or any concerns I had about my purchase. She saved me hundreds of dollars on a time penalty when purchasing a HUD home that she promptly worked on and got waived for me. She wasted no time in getting everything performed and turned in to secure my home for me. She is very resourceful in helping homebuyers, but at the same time is never pushy. She listened to what I wanted and didn't waste my time. Anything that arose during the home buying process was handled quickly and efficiently as were my numerous phone calls as I never had purchased a home on my own before. Tiffany made my home buying experience so pleasant and easy for me when it was something that I was very much dreading. I always felt she had my best interests in the forefront and was beside me during the entire process. I can't thank Tiffany enough for all that she did for me. She has earned my highest recommendation and went out of her way for me, which I am very grateful for. Less

Tiffany was incredible in helping me purchase my home. It was a stressful time for me and I have never purchased a home on my own before and Tiffany made it a very smooth flowing process for me. She is very professional and extremely prompt in dealing with any issues that arose during the home buying process. I made a bid on a HUD foreclosure that required a specific and timely process to be followed for purchasing one of their homes. I was impressed and very pleased with Tiffany's profi... More

We have bought and sold over 5 houses in the last 10 years and have never worked with a more professional and knowledgable broker in any transaction. We are relocating our family from Connecticut to the Weddington/Waxhaw area and were lucky enough to have someone insist that we use Tiffany...we can understand why. She has been patient, informative and incredibly prepared with market intelligence and insight. We have made numerous trips to NC and each visit Tiffany dedicated her time to ensure we felt comfortable with every aspect of the process. She has gone out of her way to put us in touch with the right people within the school system, recommend local craftsman and introduce us to people living in the neighborhood we are considering. Anyone making a move to this area will be doing themselves an incredible favor by reaching out to Tiffany Johannes to help find the perfect home. Tiffany has earned our highest recommendation! Mike and Kristen- Ridgefield CT. Less

We have bought and sold over 5 houses in the last 10 years and have never worked with a more professional and knowledgable broker in any transaction. We are relocating our family from Connecticut to the Weddington/Waxhaw area and were lucky enough to have someone insist that we use Tiffany...we can understand why. She has been patient, informative and incredibly prepared with market intelligence and insight. We have made numerous trips to NC and each visit Tiffany dedicated her time to ensure we... More

This young lady did what 5 other agents befor could not do. She sold my house and then made sure that all people involved followed and knew what steps that were going to happen to close the transaction I was very impressed with her demeanor and professionalism. I would make sure that if I had people selling a house that she would be the first person to call

My husband and I worked with Tiffany on the recent sale of our home. Having previously worked with a well known company who did nothing but obtain the listing and were never heard from again, we were quite frustrated and had a negative view of the process. However, we were pleasantly surprised and extremely impressed with the responsiveness, resourcefulness, industry knowledge, and hard work that Tiffany brought to the process to get our home sold. She went above and beyond in so many ways from ensuring that we had an endless supply of beautiful color brochures in the lawn box and for our counter during showings, keeping us abreast of the real estate activity in our area, and when we received an offer she recommending vendors to perform requested services at negotiated rates, and made sure that we understood the process intimately and was clear on what we should expect and the timing. We could not have asked for a better experience. In addition, she assisted us in finding a temporary rental home, even exploring properties for which she would receive no compensation. When I asked her why she would offer us options for which she would not be paid for her time, her response was that she needed to do what made sense for us. Needless to say, I have now recommended her services to family and friends as I want them to have this same quality of service which I know they would not receive otherwise. Tiffany, Ken and I thank you for a wonderful experience! K & J Hamilton Less

My husband and I worked with Tiffany on the recent sale of our home. Having previously worked with a well known company who did nothing but obtain the listing and were never heard from again, we were quite frustrated and had a negative view of the process. However, we were pleasantly surprised and extremely impressed with the responsiveness, resourcefulness, industry knowledge, and hard work that Tiffany brought to the process to get our home sold. She went above and beyond in so many ways fr... More

Tiffany Johannes was a god send to me. What she did to sell my now "sold" property in this market was exemplary and done in a professional manner from the first day I meant her. When she came to my now "sold" property she made recommendations/suggestions on what would help sell the property. I took notes and made adjustments to my "sold" property which led to the property being "sold" at a very fair price that satisfied me. If you looking to sell, rent or buy property then I would highly recommend Tiffany Johannes. Less

Tiffany Johannes was a god send to me. What she did to sell my now "sold" property in this market was exemplary and done in a professional manner from the first day I meant her. When she came to my now "sold" property she made recommendations/suggestions on what would help sell the property. I took notes and made adjustments to my "sold" property which led to the property being "sold" at a very fair price that satisfied me. If you looking to sell, rent or ... More

We recently relocated to Charlotte. When we contacted TIffany to start the process for looking for homes, she was very responsive and immediately set up online searches for us to review on our own schedule. She focussed our search based on ammenities important to us, such as home features, community features, schools, taxes and commute times. Tiffany truly listened to what we were looking for and frequently made suggestions to keep us on track and open us up to things we surely would have missed without her knowledge of the market area and expertise in real estate. She continued to follow up with us to make sure the searches were meeting our needs and inquire if we needed any further assistance. We expected to relocate in the summer of 2011, but unexpectedly sold our house in January, with a move date of late March. We contacted TIffany to inform her of our good news, but more importantly that we would be coming to Charlotte in 2 weeks to look for houses. TIffany was very accommodating to adjust her schedule to correspond with our arrival. She was able to help us refine our search to narrow it down to 40 homes. Once we arrived we were able to spend two solid days of touring one home after another. Tiffany's attention to detail was exceptional. She provided us with detailed, printed overviews and documentation on each home we visited. She had a commanding knowledge of the market that we were searching. She knew the schools, taxes, and community information. She was well prepared for any questions we had. We felt very comfortable with the entire process. By the end of the week we had narrowed our search to two homes and discussed an action plan on submitting an offer on our primary choice, as well as a backup plan for our second choice. With TIffany's expert negotiation skills we were able to settle on a purchase price within a week. Tiffany walked us step by step through the process, ensuring that all the bases were covered. She arranged the inspections, met with inspectors, and reviewed their reports. She communicated with us all items requiring attention, to be sure they were included in the negotiation. This took so much pressure off of us, as our move date was rapidly approaching. Finally, the day of closing arrived. Despite the stress and chaos of the move, Tiffany's thorough preparation and calm demeanor allowed us to focus on the excitement of our new home. She has an extensive list of service contractors that helped us settle in quickly - from refinishing our hardwood floors to carpet cleaning and interior painting. We would, and have, highly recommend Tiffany Johannes to those looking for a realtor who can provide you with a complete real estate package. Less

We recently relocated to Charlotte. When we contacted TIffany to start the process for looking for homes, she was very responsive and immediately set up online searches for us to review on our own schedule. She focussed our search based on ammenities important to us, such as home features, community features, schools, taxes and commute times. Tiffany truly listened to what we were looking for and frequently made suggestions to keep us on track and open us up to things we surely would have misse... More

My husband and I contracted Tiffany Johannes to both list and sell our home on Dobson Drive but also to help us find our dream house. I would highly recommend Tiffany to anyone I know for any real estate needs. She is extremely knowlegable of both the national and local markets, but is completely on top of the ever-changing real estate market we are all stuck in. As anyone can imagine, both selling and buying a home has its challenges. The dream home she helped us find had been foreclosed on and was bank owned. We had never dealt with a real estate transaction like this before. With Tiffany's knowledge and expertise in foreclosures, she led us step by step through a fairly complicated process, negotiating a very impressive deal with the bank, managed all the inspections, supplied us points of contact for us to choose from for any and all needed contracted professionals in an extremely timely manner. We hardly had to lift a finger......everything was taken care of. We couldn' t of been more thrilled. Tiffany also listed and sold our existing home. The home write up, the virtual tour/pictures were professional and really accented the great qualities of our home and really made it shine. I LOVED all the on-line tools offered to us. For folks on the go like we are, it was terrific to manage our showings, receiving instant feedback, as well as seeing real dashboard statistics on our listing!!! Tiffany was extremely professional and honest with us. Being a seller in today's market isn't nearly as fun or exciting as being the buyer...why because it's a buyer's market out there. We appreciated having an honest realtor who set our expectations in a realistic manner. Whenever I asked her opinion on the affectiveness of open houses, the real impact of price reductions, how best to negotiate or what our expectations should be on lead time to get an offer, she was honest with us. We appreciated that greatly!! Once we had an offer, she walked us step by step through the entire process. Did we get everything and anything we wanted out of the sale...no but it's a buyer's market out there and buyers know that when negotiating. I know this because I was buyer also!!! Tiffany offered creative solutions for us to help minimize the impact of some of our buyer's asks. I don't usually stick my nose into things, but I must comment on the other posted review. It is obvious by some of the statements made, that this buyer is not being honest with themselves on the conditions of the market today. Instead of some honest feedback about the business transaction at hand, this person has chosen to blame their realtor for every little thing they may be angry about. Too many times I see folks setting unrealistic expecations on what they think they can sell their home for. Tiffany has too much integrity to ever advise a client to unfarily reduce the price of a home or take the buyer's side on a situation just to speed up her commission. I've known her for a while now and she is one of the most honest people I know. Those statements are just completely rediculous... I completely understand the personal and intimate nature of selling one's home, and is it fair that market conditions today are dictacting that many of us are having to sell our homes for less that what we paid a short time ago? No....but do you really want a realtor who is going to fuel your unrealistic aspirations, leading you down wild goose chases, prolonging the inevitable or do you want a true professional who has command of the real estate market, will lay out all the facts (good and bad), provide sound advise, honest, timely feedback and then support whatever decision you make? I will take the later everytime. As I stated in my opening comments, I would without a doubt refer Tiffany Johannes to anyone and everyone I know!!! Less

My husband and I contracted Tiffany Johannes to both list and sell our home on Dobson Drive but also to help us find our dream house. I would highly recommend Tiffany to anyone I know for any real estate needs. She is extremely knowlegable of both the national and local markets, but is completely on top of the ever-changing real estate market we are all stuck in. As anyone can imagine, both selling and buying a home has its challenges. The dream home she helped us find had been foreclosed ... More

Tiffany was very nice to get the listing then there was very little contact other than an email here or there. Everything was automated. I did ALL my own Open Houses. She provided nothing except some printed sheets about the house and some very very small open house signs you could barely see. I did Open Houses EVERY weekend by myseld. When we finally did get a contract on the house she was very unclear on a lot of things and it was geared towards protecting the buyer not us. She called me so many times with more demands from the buyed and wanted me to give in to them and did nothing to help me or protect my interests in the house. She just wore me down that I always ended up giving in. I ended up calling the NC Realtor's Board and talking to an Attorney. He told me she did not tell me the truth about a lot of things. When it came time for negotiations, she was all about the buyer and I felt she was not representing us, the sellers. I did not trust her through out the whole process. I think her inexperience is an issue and her wanting to sell to make a commission got in the way of her being truthful. She seemed to be on the buyer's side wanting me to give, give, give. She had me so stressed out during the whole time that it was an awful experience. I would not recommend her at all, Or Help U Sell. Yes, they only take 1.75% and the other brokers take 3% so you end up paying 4.5%, but I would have rather gone the route of fsbo on the internet than them. Same products but without the hassel and you can do it and not deal with the stress. You also don't have to pay them for the pain they cause you. Trust me it is not the same as a full commission Realtor no matter what they tell you!!!!! If you don't have the equity in you home to paya Realtor go the route like I said fsbo on the internet they put you in the MLS and everything. Same thing that Realtors do. Less

Tiffany was very nice to get the listing then there was very little contact other than an email here or there. Everything was automated. I did ALL my own Open Houses. She provided nothing except some printed sheets about the house and some very very small open house signs you could barely see. I did Open Houses EVERY weekend by myseld. When we finally did get a contract on the house she was very unclear on a lot of things and it was geared towards protecting the buyer not us. She called me so ma... More