Ratings & Reviews
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Highly likely to recommend
None. We connected, but it did not work out.
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Rachael and her team were very helpful helping me get to know the area. She answered all of my questions. Rachael was very professional. She sent me to all kinds of homes to look at. We didn't end up buying at the time but we are happy with the time we spend with her.
Posted by user1884151 on 05/22/2013
Highly likely to recommend
Listed and sold a home
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We had previously tried to sell our house years ago with no success due to a terrible agent, so when we went to sell it again we were extremely picky and had high expectations of our agent. I remembered that Rachael had previously sold numerous homes in our community and knew that she had to be our agent this time around. I was not disappointed. Rachael sold our house in Chandler very quickly. She is extremely familiar with the area and is absolutely wonderful. Rachael and her team respond very quickly and take the time to explain every step of the process. I highly recommend her. Less
We had previously tried to sell our house years ago with no success due to a terrible agent, so when we went to sell it again we were extremely picky and had high expectations of our agent. I remembered that Rachael had previously sold numerous homes in our community and knew that she had to be our agent this time around. I was not disappointed. Rachael sold our house in Chandler very quickly. She is extremely familiar with the area and is absolutely wonderful. Rachael and her team respond very ... More
Posted by user7330331 on 04/14/2013
Response from Rachael Richards
Thank you so much. It was our pleasure to be of service to you and we are very grateful for your business.
Highly likely to recommend
Listed and sold a home
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We just bought a condo in Mesa, AZ and couldn't be happier with
the Rachael Richards Group! Annette Holmes was our agent and worked very hard for us. They are a good group to be involved with and they are #1 at negotiation skills!
We would recommend them in a heartbeat! Thanks gals, for all you did for us! Dick & Sally Malchow
Posted by user08043633 on 03/31/2013
Response from Rachael Richards
Thank you so much. It was our pleasure to be of service to you and we are very grateful for your business.
Highly likely to recommend
Listed and sold a home
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Are you considering listing your home on the market? The Rachael Richards Group is sure to prove itself as an asset to you during the entire process, beginning to end. Unfortunately, we had our home on the market for 90 days with an agency that did not truly know the market trends or the proper ways to market a home. Once we met Rachael Richards and talked with some of her support team, we knew they were the team for us. Their business model is such that the entire office staff is there to assist you. If, by chance, they cannot immediately answer any question you may have, they find the answer and return your call. Within the first week ( five days), we had 17 showings of our home and four offers submitted. We were thrilled to be able to accept an offer above our asking price within the first week!! Needless to say, if we ever need to buy or sell a home in the valley again, we will be using the Rachael Richards team without a doubt. We are beyond thankful to have had Rachael on our side!! Less
Are you considering listing your home on the market? The Rachael Richards Group is sure to prove itself as an asset to you during the entire process, beginning to end. Unfortunately, we had our home on the market for 90 days with an agency that did not truly know the market trends or the proper ways to market a home. Once we met Rachael Richards and talked with some of her support team, we knew they were the team for us. Their business model is such that the entire office staff is there to a... More
Posted by tsbarrett on 03/24/2013
Response from Rachael Richards
Thank you for your kind words, we are happy our service met your expectations.
Highly likely to recommend
Listed and sold a home
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This is the second house that Rachael has sold for me. I've worked with other realtors from across the country, and Rachael's group has the knowledge, experience, responsiveness, and marketing strategy that always exceeds my expectations. They will continue to be my "go to" real estate professionals in the Phoenix market. Eric and Robin
Posted by user5304121 on 03/20/2013
Response from Rachael Richards
We are grateful for the opportunity to market and sell your home. We wish you the best at your new location.
Highly likely to recommend
Listed and sold a home
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After having my mothers home on the market for 6 months with another realtor with no good offers, we listed with the Rachel Richard group on Jan. 10th and had a full cash offer within one week. Both my mother and I were very impressed with the marketing of the home and the fast results. All the people we dealt with were very knowledgeable and helpful. I would recommed this group to anyone I know who wants to sell or buy a home.
Posted by user0144234 on 02/20/2013
Response from Rachael Richards
Thank you so very much, we are happy our service met your expectations.
Highly likely to recommend
Showed me homes
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I feel Rachael Richards went beyond my expectations when I met with her and her team. Rachael's associate, Annette Holmes showed me several homes in my area of interest. She also gave some great insites for reselling a foreclosure home that I had. I would recommend to anyone selling a home or looking for one to call the The Richards Group.
Posted by user5493552 on 01/28/2013
Response from Rachael Richards
We appreciate the opportunity to work with you in finding a home for you and thank you for taking the time to write a nice Zillow review.
Highly likely to recommend
Listed and sold a home
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I was very impressed with Rachael and her team. They were able to succeed with my transaction, where other agents were not able to. I am very happy to have it behind me and I have her team to thank for it.
Posted by user0214718 on 01/14/2013
Highly likely to recommend
Helped me buy home
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Rachael has closed 5 properties for me and the experiences have been excellent. Rachael is conscientious, knowledgeable and is always on top of the transaction.
Posted by user0392681 on 01/09/2013
Highly likely to recommend
Helped me buy and sell homes
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I used Rachael for both the selling and purchasing of homes twice and wouldn't consider using anybody else. She has also done the same for my daughter and they were also very impressed with her service. She is very proactive and keeps you informed and in the loop at all times. Rachael and her team are always available whenever you need them.
Posted by user5320828 on 12/23/2012
Highly likely to recommend
Listed and sold a home
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In 2005 for the first time ever A Reator(Rachael)knocked on my door and asked for my business. Having been in sales in the Phoenix area for forty years it impressed me that she had the drive to succeed and an unbelievable amount of enthusiasm. She sold that house in thirty five days at a very good price and with none of the usual drama involved in most real estate deals. Since that transaction she helped me with two other buys and sells and I have referred her and her company to all of my friends and got many Thank You's in return. Dave Allen Less
In 2005 for the first time ever A Reator(Rachael)knocked on my door and asked for my business. Having been in sales in the Phoenix area for forty years it impressed me that she had the drive to succeed and an unbelievable amount of enthusiasm. She sold that house in thirty five days at a very good price and with none of the usual drama involved in most real estate deals. Since that transaction she helped me with two other buys and sells and I have referred her and her company to all of my friend... More
Posted by DaveAllen3 on 12/21/2012
Highly likely to recommend
Helped me buy home
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I have purchased 2 homes from Rachael. The first was for my primary residence in 2010 and the 2nd was a short sale investment property in 2011. In addition, she also helped direct me to a commercail property as well.
I would highly reccomend Rachael and her team to anyone who is looking to buy or sell real estate in Arizona. My experiances were nothing short of exceptional from the early stages of looking, financing, the closing and even helping me with a warranty issue months after I purchased a home.
I have found my Arizona realtor, Rachael will represent me in all my purchases and sales going forward. Arthur Miller - Ahwatukee Less
I have purchased 2 homes from Rachael. The first was for my primary residence in 2010 and the 2nd was a short sale investment property in 2011. In addition, she also helped direct me to a commercail property as well.
I would highly reccomend Rachael and her team to anyone who is looking to buy or sell real estate in Arizona. My experiances were nothing short of exceptional from the early stages of looking, financing, the closing and even helping me with a warranty issue months after I purchased... More
Posted by artyjay4 on 12/21/2012
Maybe recommend
Listed and sold a home
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We did get our home sold and were happy about that. Our rating is "average" because it was confusing having several different people on the team so were not sure which person to contact. We have always had single agents. They were polite and informative, however, when we did have questions.
Posted by user3925486 on 12/17/2012
Highly likely to recommend
Listed and sold a home
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I moved away from AZ in 2008 and left my house as a rental property. When my long term renters suddenly decided to move I was left trying to get my house sold from across country. I read a one of Rachael's many positive reviews on Zillow and decided to give her a call to see how she would help me get my house sold. Rachael called me with in minutes of me leaving a message and had critical data sent to me very quickly. We agreed on a competitive price and with in 48 hours of my house listed on MLS I had double digit offers with many over the asking price. Rachael and her team were professional, quick communicators, and always friendly. Less
I moved away from AZ in 2008 and left my house as a rental property. When my long term renters suddenly decided to move I was left trying to get my house sold from across country. I read a one of Rachael's many positive reviews on Zillow and decided to give her a call to see how she would help me get my house sold. Rachael called me with in minutes of me leaving a message and had critical data sent to me very quickly. We agreed on a competitive price and with in 48 hours of my house list... More
Posted by JPKinyon on 11/15/2012
Highly likely to recommend
Listed and sold a home
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Very knowledgeable in the Short Sale process. Made it very easy for me at a very stressful time in my life. I would highly recommend this team for any future Buy/Sell needs.
Posted by user1223957 on 09/14/2012
Response from Rachael Richards
We are so appreciative of the opportunity to market and sell your home. Thank you so very much and please stay in touch.
Highly likely to recommend
Listed and sold a home
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I am extremely pleased with the professional service Rachael Richards and her team provided with the sale of my house. From the professional photos show casing my house to their courteous service and knowledge, it made the process stress free and smooth from start to finish. Thank you Rachael, it?s been a pleasure working with you.
Posted by user5815881 on 08/16/2012
Response from Rachael Richards
We are so appreciative of the opportunity to market and sell your home. Thank you so very much and please stay in touch.
Highly likely to recommend
Listed and sold a home
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Rachel and her team at HomeSmart Select did an amazing job selling my house in a timely manner. They were very responsive and supportive during the entire process, providing much needed relief during what is typically a stressful life event. I have recommended Rachel and her team to family members, who went on to do business with her, and they were equally impressed with her services. I would highly suggest Rachel to anyone looking to buy or sell a home in the Phoenix metropolitan area.
Posted by Andrea.Ready on 07/26/2012
Response from Rachael Richards
Thank you so very much Andrea. Please let us know if we can be of service to you or any family or friends in the future. Best of luck to you.
Rachael
Highly likely to recommend
Helped me buy home
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Cameron McClellan from the Rachel Richards Group is a true professional. Cameron always had an answer for me when I came to him for advice. Competent and reliable, Cameron put far more effort into the purchase of my new property than I did as the buyer. He did this work with modest grace as though I was his most important client when I know that wasn't the case. I'm already looking for the next property with Cameron and trust him more like a business partner than a real estate agent. I've already recommended Cameron to others and will continue doing so. Less
Cameron McClellan from the Rachel Richards Group is a true professional. Cameron always had an answer for me when I came to him for advice. Competent and reliable, Cameron put far more effort into the purchase of my new property than I did as the buyer. He did this work with modest grace as though I was his most important client when I know that wasn't the case. I'm already looking for the next property with Cameron and trust him more like a business partner than a real estate agent. I... More
Posted by user688616 on 07/22/2012
Highly likely to recommend
Helped me buy home
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Annette Holmes was my agent and she was terrific. She spent a awful lot of time patience with me. She never pushed , which I appreciated a great deal. Annette knew what she was doing. Any questions I had, no matter how dumb, she was "Johnny on the spot" with an answer. If any of my friends or family were looking for a great realtor I would definitly recommend Annette.
Posted by user566484 on 07/21/2012
Highly likely to recommend
Listed and sold a home
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We recently had 2 transactions with the Rachel Richards Group. they are wonderful to work with. Both Transactions went smoothly. Even when issues came up with the transactions, they were on top of the problem and resolved it quickly.
We look forward to working with them again in the future.
Posted by user7945672 on 07/19/2012
Highly likely to recommend
Helped me buy home
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Working with Rachael Richards, Ben Quillinan, and Cameron McLelland on the purchases of both of our homes over the past few years has been a truly positive experience. Throughout the most recent process, my wife and I had very specific parameters which we were looking to meet in a new home. Yet, they always seemed to find us options. Once we finally settled on a home, specifically Cameron McClelland, guided us through a complicated purchase process. With his experience and with the contacts that the Rachael Richards Group has set up in the industry (appraisals, inspection, lending, etc.), we were guided towards the deals that made the most sense for us and were guided away from any pitfalls. We truly felt that we had a "Team of Professionals" handling our needs. Less
Working with Rachael Richards, Ben Quillinan, and Cameron McLelland on the purchases of both of our homes over the past few years has been a truly positive experience. Throughout the most recent process, my wife and I had very specific parameters which we were looking to meet in a new home. Yet, they always seemed to find us options. Once we finally settled on a home, specifically Cameron McClelland, guided us through a complicated purchase process. With his experience and with the contacts t... More
Posted by user2705930 on 05/31/2012
Highly likely to recommend
Listed and sold a home
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Working with The Rachel Richards team was a wonderful experience. We had an offer within three days of listing the home on mls and we were able to close within 60 days. Although the short sale process is not without bumps, I was impressed with the communication I received weekly from Rachel?s' marketing team. I knew how many times our home was shown and the feedback from each showing. Rachel has an impressive marketing program and I would definitely use their services again in the future.
Posted by user524016 on 05/31/2012
Highly likely to recommend
Helped me buy home
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Annette Holmes was our agent from Rachael Richards and she was fantastic. Her responsiveness, knowledge, and patience with my wife and I as we approached buying our first home together was exemplary. She pointed out positives and negatives in each home we viewed but never gave us any kind of hard sell, which I appreciated a great deal. Most important of all, she knew the market and she knew the areas where my wife and I were looking to purchase. Having your finger on the pulse of the market is huge - and because Annette knew what she was doing, we found an amazing home and had an accepted offer much faster than we anticipated. If any of my friends or family were looking for an excellent realtor I would have them call Annette immediately. Thanks Annette! Less
Annette Holmes was our agent from Rachael Richards and she was fantastic. Her responsiveness, knowledge, and patience with my wife and I as we approached buying our first home together was exemplary. She pointed out positives and negatives in each home we viewed but never gave us any kind of hard sell, which I appreciated a great deal. Most important of all, she knew the market and she knew the areas where my wife and I were looking to purchase. Having your finger on the pulse of the market ... More
Posted by user5342760 on 05/30/2012
Highly likely to recommend
Helped me buy home
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The moment I contacted my Agent Annette Holmes I immediately knew I had someone with expert real estate experience. She asked the right questions and I instantly received information about homes for sale in Phoenix. Considering I lived in another state it never handicapped all the information I needed to know. My short trips to Phoenix were well planned and informative and ended with me buying a home. The closing was efficient and well managed. I would recommend her to anyone interested in buying a home or needing real estate information. Less
The moment I contacted my Agent Annette Holmes I immediately knew I had someone with expert real estate experience. She asked the right questions and I instantly received information about homes for sale in Phoenix. Considering I lived in another state it never handicapped all the information I needed to know. My short trips to Phoenix were well planned and informative and ended with me buying a home. The closing was efficient and well managed. I would recommend her to anyone interested in buyin... More
Posted by user7069568 on 05/30/2012
Highly likely to recommend
Listed and sold a home
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I live in Maryland and was trying to sale my father home after he died I was tried of the person who said they was trying to sale the home but nothing never happen for three mo. so I said I am sorry I am going to find someone else. So by me living is MD that was hard to do. So I went on the internet and found the how people was talking about Rachael Richard in AZ. so I said to myself why not so I called her and she was so nice and understanding and guest what my house had a contract in two days. God Best her .
Brenda Woodard in Clinton MD. Less
I live in Maryland and was trying to sale my father home after he died I was tried of the person who said they was trying to sale the home but nothing never happen for three mo. so I said I am sorry I am going to find someone else. So by me living is MD that was hard to do. So I went on the internet and found the how people was talking about Rachael Richard in AZ. so I said to myself why not so I called her and she was so nice and understanding and guest what my house had a contract in two days.... More
Posted by user825895 on 02/28/2012
Highly likely to recommend
Helped me buy home
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Cameron and the Rachel Richards group helped me with what turned out to be a challenging buy. They did an excellent job in protecting my interests in getting me in to the right home for me! I have no hesitation in giving them an excellent recommendation!
Posted by gmhmd on 02/28/2012
Highly likely to recommend
Listed and sold a home
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I happened to meet an investor couple (husband and wife) who have utilized the expertise of Rachael Richards and her team several times as their Buying and Listing Agent. They highly recommended that I contact Rachael to assist my wife and me with the sale of our home. Our house was in Foreclosure and my wife and I hoped to sell it short as a preferred option taking advantage of the HAFA Program. From the first conversation I had with Rachael about our situation, her professionailism and expertise became immediately obvious. What also became surprisingly clear was her compassion for our circumstances. My wife and I are disabled. Rachael, her husband Ben and their team went way above and beyond the level of service to us that we could have expected. For example, Ben (Rachael's husband) traveled about thirty miles to bring a packet of information to us which provided a complete, detailed overview about the process of the Short Sale and information about Rachael's Team and family as a way of introducing themselves to us and educating us about the options available. Ben also came prepared to take photos of our home. However, as the time for our appointment with Ben grew closer, my wife's condition became worse and she was unable to participate in my discussion with Ben. My wife asked for another meeting before signing the listing agreement and beforte taking pictures. Ben's response was to affirm that he would be happy to reschedule an appointment. Rather than convey frustration about my wife's request for Ben to come back, Ben's graciousness and compassion was expressed to us. When Rachael and Ben assured us that their intention was to 'serve us,' they demonstrated it countless times. Everything about their approach was professional and of top quality, from the high quality of their folders to their information fliers and cards. When I called or texted Ben and Rachael, they consistently returned my calls and texts in a timely manner. This degree of responsiveness was impressive. Other members of their team conveyed the same consideration and respectfulness to my wife and me. Rachael's team is a family group and each team member demonstrated expertise in their particular role. They were all responsive, knowledgable and skillful. We were skillfully guided through the entire Short Sale process, which resulted in a positive successful outcome! The couple who handled negotiating directly with the bank (Tony and Carolina Chard) did a fabulous job for us too. My wife and I have purchased and sold four properties during our life together. Without a doubt, Rachael and her team were the best in every category of comparison. We could not be happier! Rachael's team will be the only team I will refer others to contact! My wife's sister and her husband retired from a career in Real Estate. They recently moved from NM to AZ. They were so impressed with the way that Rachael and her team served us, that they contacted Rachael and Ben to request their assistance in purchasing a home! Less
I happened to meet an investor couple (husband and wife) who have utilized the expertise of Rachael Richards and her team several times as their Buying and Listing Agent. They highly recommended that I contact Rachael to assist my wife and me with the sale of our home. Our house was in Foreclosure and my wife and I hoped to sell it short as a preferred option taking advantage of the HAFA Program. From the first conversation I had with Rachael about our situation, her professionailism and experti... More
Posted by user94635 on 02/17/2012
Highly likely to recommend
Listed and sold a home
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The Rachael Richards group was very good to work with. The real estate team treated us with professionalism. After talking with Tony, the negotiator, we felt confident that he would take care of the details and be a great asset. Choosing a realtor to represent your interests is a very important and potentially costly decision. I recommend this group without reservation! I give Rachael Richard and her comprehensive TEAM 6 STARS!!! Thank You
Posted by user925886 on 02/16/2012
Highly likely to recommend
Listed and sold a home
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Rachael, your presentation(s) are extraordinary! My wife and I discovered you and your team by a very satisfied customer. As soon as our house was listed on a foreclosure auction sale, we received probably thirty five letters and cards from Realtors and investors. We were directed by one investor who ALWAYS uses your services and encouraged me to contact you and so I did. Your family team's business is obviously founded and grounded by the essential values of integrity and professionalism. I am pleased to enthusiastically refer you and your team to everyone I know who has real estate needs. Please thank your whole team for creating a great experience for my wife and me!
Phillip and Lil Rice Less
Rachael, your presentation(s) are extraordinary! My wife and I discovered you and your team by a very satisfied customer. As soon as our house was listed on a foreclosure auction sale, we received probably thirty five letters and cards from Realtors and investors. We were directed by one investor who ALWAYS uses your services and encouraged me to contact you and so I did. Your family team's business is obviously founded and grounded by the essential values of integrity and professionalism. I... More
Posted by Mom Lynn on 02/15/2012
Highly likely to recommend
Listed and sold a home
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Rachael contacted me a few months ago about putting our home up for sale via short sale. We had moved out of the home well over a year ago because I had taken a position in California. My lender had been toying with us for over a year on a loan modification and frankley my wife and I were worn out over the situation and ready to move on. We were content to have the lender just forclose.
Rachael explained to me the benefits of a short sale especially to my credit. I was scepticle at first and was not willing to put out another dime, we had already lost $150,000. After I was assured that we would be paying no fees and gained confidence in Rachael's marketing stratigy I decided to give Rachael's team a go.
In hind sight I must say it is one of the better decisions I have made in the last couple of years. Rachael and her team provided excellent service from just keeping in touch with me, being problem solvers and professionally negotiating the sale.
I would recommend Rachael and her team to anyone, they did a fantastic job
Kevin M Moore Less
Rachael contacted me a few months ago about putting our home up for sale via short sale. We had moved out of the home well over a year ago because I had taken a position in California. My lender had been toying with us for over a year on a loan modification and frankley my wife and I were worn out over the situation and ready to move on. We were content to have the lender just forclose.
Rachael explained to me the benefits of a short sale especially to my credit. I was scepticle at first and was... More
Posted by kmmoore4157 on 01/21/2012
Highly likely to recommend
Listed and sold a home
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HAd a hard sale in this economic time's , even thou the first offer pulled out we had a back up offer that seems to be going smoothly. Every-time i called the Richards group they responded right away or contacted me within the next business day to answer my question. Thank you to the Richards realty
Posted by Bill Ma on 01/15/2012
Highly likely to recommend
Listed and sold a home
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Rachel richards listed my house for sale and within 2 months, the house has been sold and gone through closing. The professionalism of Rachel and her team is outstanding. My property was listed in several places other than the standard MLS so many showings happened. Follow up and weekly updates kept me informed at all times as to what was going on with the sale and closing of my home. i recommend Rachel Richard Group to anyone who wants their house sold.
Posted by dreamer656 on 01/13/2012
Highly likely to recommend
Listed and sold a home
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I had a very tough short sale, Rachel and her team treated me with such respect and kindness in a very tough time. It was a very long process but, I was always updated and kept in the loop. If you have a house that you think will never sell give Rachel and her team a crack at it!
Posted by lsiaki on 12/13/2011
Highly likely to recommend
Helped me buy and sell homes
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A great source of local trends and pricing. Knowledge is provided by a team vs one agent. Good commincation on the deal and its progress during the process.
Posted by TRKsuncity on 10/26/2011
Highly likely to recommend
Helped me buy home
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Our real estate agent was Annette Holmes who works with the Rachael Richards group. After looking at a few houses we had our hearts set on a short-sale home in the Ahwatukee Foothills which Annette helped us to find. It was our first time buying so we had plenty of questions and concerns for her! Annette made sure to explain every step of the process with us and helped us through thick and thin. After some talks we made our offer on August 1 and eventually received the keys on October 21 (pretty fast for a short sale?). We probably spent half the time waiting to hear from the bank for acceptance of our offer, and the other half waiting to have our loan approved. Annette did a great job making sure we were always ahead of schedule and we ended up closing several weeks before the close of escrow thanks to her and our Mortgage broker (Patrick Gavin w/ Guaranteed Rate). We communicated primarily via phone and e-mail and we never had any difficulty contacting Annette. I believe that some of the most important factors in an agent are finding someone that you can trust and someone that you can always reach; Annette was amazing and we can't recommend her enough. Less
Our real estate agent was Annette Holmes who works with the Rachael Richards group. After looking at a few houses we had our hearts set on a short-sale home in the Ahwatukee Foothills which Annette helped us to find. It was our first time buying so we had plenty of questions and concerns for her! Annette made sure to explain every step of the process with us and helped us through thick and thin. After some talks we made our offer on August 1 and eventually received the keys on October 21 (pre... More
Posted by RickyAv on 10/25/2011
Highly likely to recommend
Helped me buy home
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Our agent, Annnette Holmes, was very responsive to our questions and her availability for showings was terrific. When she had to go out of town for a couple days she made sure people were available in her office to help and she even called us back on her vacation. We could not have asked for more of her.
Posted by jeannewoz on 10/25/2011
Highly likely to recommend
Helped me buy home
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We bought our first home through Rachael Richards working with Annette Holmes this year, everything worked out really well! She was patient and very accommodating to our schedule as well, as we were pretty specific as to what we were looking for. A really nice aspect to working with Annette also was that she wasn't afraid to point out flaws(that we didn't see) and/or just flat out tell us that she didn't think a home was the best match for us. Most importantly, she always did what she said she would, which is the most you can ask from anyone doing a job for you. In brief, a team of really nice people, would definitely recommend! Less
We bought our first home through Rachael Richards working with Annette Holmes this year, everything worked out really well! She was patient and very accommodating to our schedule as well, as we were pretty specific as to what we were looking for. A really nice aspect to working with Annette also was that she wasn't afraid to point out flaws(that we didn't see) and/or just flat out tell us that she didn't think a home was the best match for us. Most importantly, she always did what sh... More
Posted by teraclone on 10/24/2011
Highly likely to recommend
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We live in Southern California, and contacted Rachael Richards Realty Group when we decided to look for a condo in the Phoenix/Scottsdale area. We were assigned to one of their agents, Annette Holmes, who showed us a number of properties. Annette proved to simply be the best we could possibly have hoped for in a real estate agent. She is professional, dedicated, determined, and very pleasant to work with. We had very specific requirements in a property to purchase, and Annette was relentless and determined to find exactly the right property for us. We knew almost nothing about the area and Annette spent countless hours helping us become familiar with various communities, while always considering our priorities and preferences. After a successful purchase, which Annette handled with exceptional courtesy and professionalism, she has continued to guide and support us with excellent referrals; including an outstanding home inspector for the purchase, and other references post-purchase (locksmith, electrician, etc.). We have purchased properties in both California and Arizona, and feel very strongly that Annette Holmes is simply the best. Less
We live in Southern California, and contacted Rachael Richards Realty Group when we decided to look for a condo in the Phoenix/Scottsdale area. We were assigned to one of their agents, Annette Holmes, who showed us a number of properties. Annette proved to simply be the best we could possibly have hoped for in a real estate agent. She is professional, dedicated, determined, and very pleasant to work with. We had very specific requirements in a property to purchase, and Annette was relentless... More
Posted by knelsonwright on 09/18/2011
Highly likely to recommend
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We worked with Annette Holmes, a buyer's agent in the Rachael Richards group. She was very easy to work with. Both me and my fiance sometimes work long hours or have odd schedules and Annette was willing to fit around our schedule and get our searching done quickly and efficiently. We offered on one short sale, one foreclosure, and one conventional sale, and it was clear from our experience that Annette knew the ins and outs of all three. I had a lot of questions throughout the process and Annette was great at providing the answers. She was very good at listening to our needs and also providing feedback for areas we did not understand very well. Everything in our process was done thoroughly and fast--we went from meeting with Annette for the first time, making 3 offers, looking at about 20 homes, all the way to closing in about 6 weeks. We would highly recommend Annette to anyone looking to buy a home in the Chandler/Ahwatukee/South Tempe areas. Less
We worked with Annette Holmes, a buyer's agent in the Rachael Richards group. She was very easy to work with. Both me and my fiance sometimes work long hours or have odd schedules and Annette was willing to fit around our schedule and get our searching done quickly and efficiently. We offered on one short sale, one foreclosure, and one conventional sale, and it was clear from our experience that Annette knew the ins and outs of all three. I had a lot of questions throughout the process and A... More
Posted by doverstreet on 07/19/2011
Highly likely to recommend
Helped me buy and sell homes
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Rachael and her team of professional assistants did a materful job of getting me into the best situation for me. I had experienced over a year of frustration trying to sell my home with another real estate agent and Rachael came in and agressively promoted my home to potential buyers in a market that I was told was just too tough to sell the house for what I felt was a fair price. In less than three months I had a couple of offers that resulted in the sale of my home. Following the sale of my home, I needed to find a new home that would fit my needs better. I was very specific in what I was looking for including price, location and accommodations. Rachael and her staff worked to find me exactly what I was looking for. The complete process of selling and buying a house in the current market situation was a smooth transition and Rachael does not miss any details. The most important quality that I admire about Rachael is that she listened to what I wanted and advised me based on my goals. I never felt that I was being manipulated into making a decision that was not in my best interest. I put the pressure on Rachael to get me what I wanted and not the other way around. I would definately recommend Rachael to get you the results that you deserve.. Less
Rachael and her team of professional assistants did a materful job of getting me into the best situation for me. I had experienced over a year of frustration trying to sell my home with another real estate agent and Rachael came in and agressively promoted my home to potential buyers in a market that I was told was just too tough to sell the house for what I felt was a fair price. In less than three months I had a couple of offers that resulted in the sale of my home. Following the sale of my ho... More
Posted by temeko on 06/09/2011
Highly likely to recommend
Listed and sold a home
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If you want to sell your house in the current Phoenix market (or any market, actually), hire Rachael. She got it done for us quickly and at a fair price. My husband and I have sold 7 houses over the years and by far Rachael has done the most to market our house. Hire Rachael. She knows what to do. She also offers staging help at no extra cost to you.
Posted by Uoaks on 04/20/2011
Highly likely to recommend
Listed and sold a home
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I had my house on the market for 6 months with a different agent. I switched and listed it with Rachael Richards and we got an offer within a few weeks. Rachael and her team have been there for us through every step in the process, and have been excellent at answering all of my questions and addressing all of my concerns. I am so glad we were able to work with Rachael, it has made this process very positive for us. If you want your house sold quickly, professionally, and with excellent service you need to call Rachael Richards Less
I had my house on the market for 6 months with a different agent. I switched and listed it with Rachael Richards and we got an offer within a few weeks. Rachael and her team have been there for us through every step in the process, and have been excellent at answering all of my questions and addressing all of my concerns. I am so glad we were able to work with Rachael, it has made this process very positive for us. If you want your house sold quickly, professionally, and with excellent servi... More
Posted by jschott28 on 04/14/2011
Highly likely to recommend
Helped me buy and sell homes
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Results driven, ethical, hard-working, pleasant, & personable. These are just a few words I can use to describe Rachael Richards. We met her while she was going door to door looking to see if anyone in the neighborhood was looking to sell their home. A client of hers wanted to move into our specific neighborhood and there were no homes for sale in the neighborhood at the time. That told us all we needed to know and we were sure to utilize Rachael for our next purchase. We also utilized her services when it came time to sell. She worked very hard on the sale of our home for months. There were some challenging moments, but she always kept a positive attitude and made sure we were well taken care of. I have referred multiple people to Rachael, will continue to do so, and will not hesitate to utilize her services for our next Real Estate transaction. Less
Results driven, ethical, hard-working, pleasant, & personable. These are just a few words I can use to describe Rachael Richards. We met her while she was going door to door looking to see if anyone in the neighborhood was looking to sell their home. A client of hers wanted to move into our specific neighborhood and there were no homes for sale in the neighborhood at the time. That told us all we needed to know and we were sure to utilize Rachael for our next purchase. We also utilized her ... More
Posted by kdmontez on 04/14/2011
Highly likely to recommend
Helped me buy and sell homes
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One of my co-workers referred me to Rachael. She helped him sell his house near the bottom of the market. Rachael has a fantastic team that helped me sell my home at the bottom of the market and purchase the home I'll live in for the rest of my life! I feel like Rachael and her team WORKED to help me sell and purchase my homes. Racheal certainly understands that doing a great job for her clients results in a growing business. I was referred to her because she was great for my co-worker, and I have referred others to her because she did a great job for me. I would recommend her to anyone. Less
One of my co-workers referred me to Rachael. She helped him sell his house near the bottom of the market. Rachael has a fantastic team that helped me sell my home at the bottom of the market and purchase the home I'll live in for the rest of my life! I feel like Rachael and her team WORKED to help me sell and purchase my homes. Racheal certainly understands that doing a great job for her clients results in a growing business. I was referred to her because she was great for my co-worker,... More
Posted by CISR on 03/22/2011
Highly likely to recommend
Listed and sold a home
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very aggressive, impecable communication, she got the job done, honest when you need it, rachael did not assume that I knew what the next step was- she told me, outstanding!!!!!!!!!!!!!!!!!
Posted by cecgmel on 03/16/2011
Highly likely to recommend
Listed and sold a home
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Great job! Rachael really knows how to use current marketing techniques, such as Zillow. Her staff always responds quickly to calls or emails. A+
Posted by GregJansen on 03/14/2011
Highly likely to recommend
Listed and sold a home
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I have met with Rachael and was impressed with her knowledge in the traditional realtor world, and also specifically in handling Short Sales. She seems to be a strong communicator and driven to assist her clients while building a solid Short Sale team. I am a Real Estate Investor and have the opportunity to refer numerous clients to any short sale specialist. I have personally interviewed several key Short Sale teams, both nationally and locally, and I have chosen Rachael and her team to take good care of the folks I send over to her. At any point in time, she is working on several dozen short sales, as well as traditional listings, and has had the foresight to bring on key new members to her team to leverage specific skill sets needed to get the short sales completed with the respective lenders. Less
I have met with Rachael and was impressed with her knowledge in the traditional realtor world, and also specifically in handling Short Sales. She seems to be a strong communicator and driven to assist her clients while building a solid Short Sale team. I am a Real Estate Investor and have the opportunity to refer numerous clients to any short sale specialist. I have personally interviewed several key Short Sale teams, both nationally and locally, and I have chosen Rachael and her team to take... More
Posted by Mike Lima on 03/02/2011